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7719 Management courses in Cardiff delivered On Demand

Customer Relationship Management and Public Relations - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Customer Relationship Management and Public Relations - Double Endorsed Certificate
Delivered Online On Demand
£159

Managing time in diverse project teams

5.0(1)

By Nadege Minois Coaching Vision

By the end of this course, you will understand how differently people understand and relate to time. You will be able to manage better team dynamics in terms of time management and you will be able to agree and implement with your team new procedures and rules to manage time within the team better.

Managing time in diverse project teams
Delivered Online On Demand1 hour
€87

Crisis Management at QLS Level 3 & 5

By Imperial Academy

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Crisis Management at QLS Level 3 & 5
Delivered Online On Demand
£139

Level 7 Advanced Diploma in Business Administration - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

Limited Offer Ongoing on the Business Administration at QLS Level 7 Package!! The UK's thriving business landscape boasts over 5.6 million businesses, employing over 29 million people in the field of Business Administration. But in this competitive environment, standing out requires a strong foundation in business administration. For this reason, this comprehensive bundle has been curated to provide you with proper guidance! This Business Administration Bundle Package includes: Course 01: Advanced Diploma in Business Administration at QLS Level 7 Course 02: Project Management for Managers Course 03: Quality Assurance (QA) Management Course 04: Mini MBA - Academy for Health & Fitness Course 05: Financial Analysis for Finance Reports Course 06: Strategic Planning Process Course 07: Compliance Management Course Course 08: Diploma in Meeting Management Course 09: Leadership Skills Course Course 10: Negotiation Skills Certificate Course 11: Document Control This Business Administration bundle equips you with the essential knowledge and skills to thrive in today's dynamic field. Gain a strong foundation in core Business Administration principles through the Advanced Diploma in Business Administration, followed by specialised courses on project management, quality assurance, financial analysis and much more! Don't wait! Enrol now in our Business Administration Training Bundle! Why Choose Us? Get a free QLS Endorsed Certificate upon completion of Business Administration Training Get a free student ID card with Business Administration Training The Business Administration is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Business Administration course materials The Business Administration comes with 24/7 tutor support This course's curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Business Administration with ease. You'll discover how to master Business Administration skills while exploring relevant and essential topics. After completing this Business Administration Level 7 Diploma bundle, you can progress towards- Master of Business Administration (MBA) Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 3 Diploma in Business Administration (RQF) Level 4 NVQ Diploma in Business Administration (RQF) level 1 certificate in business administration level 2 certificate in business administration Level 3 Diploma in Business Administration Level 4 Diploma in Business Administration level 6 diploma in business administration CPD 280 CPD hours / points Accredited by CPD Quality Standards Certificates Advanced Diploma in Business Administration at QLS Level 7 Hard copy certificate - Included CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard copy Certificate - £29

Level 7 Advanced Diploma in Business Administration - QLS Endorsed
Delivered Online On Demand3 days
£119

Logistics: an introduction to freight transport and warehousing

By Apprise Consulting Ltd

This course provides an introduction to the role of logistics within the supply chain The course explains the roles freight transportation and warehousing play in logistics and supply chain operations. The course takes you through the different modes of freight transport, the evolution of logistics, its effect on the environment, the technologies used and the different types of warehouse operation.

Logistics: an introduction to freight transport and warehousing
Delivered Online On Demand8 hours
£95

Leisure Management Diploma Course

4.7(47)

By Academy for Health and Fitness

Buy Big. Save Big! Offer Ends Soon, Hurry Up!! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Leisure Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Leisure Management course designed by professionals. This Leisure Management bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This bundle package includes: Course 01: Diploma in Leisure Management at QLS Level 4 10 Additional CPD Accredited Courses - Course 01: Diploma in Employee Management Course 02: Public Health Course 03: Workplace First Aid Level 4 Course 04: Professional Diploma in Stress Management Course 05: Confidence Building & Assertiveness Course 06: Benefits of Organic Gardening Course 07: Street and Weeding Photography Course 08; Sports, Fitness and Nutrition for Coaching Course 09: Creative Writing Course 10: Decision-Making in High-Stress Situations Success becomes a lot simpler with this Leisure Management bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Leisure Management, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Leisure Management Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. The Leisure Management has the following curriculum: Module 01: Introduction to Leisure Management Origin of Leisure in History Leisure in the 21st Century Understanding the Leisure Sector Tourism, Heritage and LeisureThe Environment, Countryside and Open SpaceThe Arts, Museums and LibrariesSport, Physical Recreation and Physical Activity Management Functions in Leisure Sector Career Opportunities in Leisure Sector Module 02: Managing and Maintaining a Leisure Facility Six-Stage Facility Life-Cycle Benchmarking Steps of Benchmarking Customer Service: Expectations and Perceptions Customer Evaluation Criteria Quality Management Facility Asset Management Goals of Facility Asset Management Operations and Maintenance Sustainable Design Module 03: Travel, Tourism and Leisure Characteristics of the Tourism Industry Core Industry SectorsTourism Business Factors Affecting Travel and Tourism EconomyPolitics and Government PoliciesSocio-Cultural ConflictsEnvironmentTechnology Tourism Destinations Elements of Influence in Destination Selection The Economic Significance of Tourism Module 04: Managing Hotel and Lodging Classifications of Hotel Properties Hotels Classified by PriceHotels Classified by FunctionHotels Classified by LocationHotels Classified by Market Segment Major Functional Departments The Front OfficeHousekeepingSecuritySales and MarketingAccountingHuman ResourcesEngineering The Economics of the Hotel Business Dimensions of the Hotel Investment DecisionHotel Cycles and Financial Performance Module 05: Planning for Leisure Services Planning In Organisations Some Planning Concepts Goal Setting Characteristics of Well-Thought-Out GoalsGoal CongruenceGoals and Policies Planning in Operations Strategic IssuesFrom Strategy to Tactics Individual Worker as Planner Planning as a Personal Process Long-Range Planning Tools Return on InvestmentCost-Benefit Analysis Module 06: Leadership in Leisure Industry Characteristics of an Ideal Leader Deciding How to Lead Team Leading Goals and Skills Decision Making The Decision-Making Process Coaching, Mentoring and Motivational Leadership Motivational Leadership Module 07: Human Resource Management in Leisure Industry Importance of HRM Tourism and HRM Human Resource Development Strategy Training Types and Levels of TrainingFuture Training Needs Rewards, Bonus, and Compensation Human Resource Information System Module 08: Marketing of Leisure and Recreation Understanding the Marketing Process Understanding the Marketplace and Customer NeedsDesigning Customer Value-Driven Marketing StrategyPreparing an Integrated Marketing PlanBuilding Customer RelationshipsCapturing Value from Customers Developing Marketing Opportunities and Strategies Gaining Knowledge about the Marketing EnvironmentManaging Customer Information to Gain Customer InsightsConsumer Markets and Consumer Buying BehaviourOrganisational Buyer Behaviour Developing the Marketing Value-Driven Strategy and Mix Designing and Managing Products and BrandsInternal MarketingPricingDistribution Channels Delivering Customer ValueEngaging Customers and Communicating Customer Value and AdvertisingPromoting Products Managing Leisure and Tourism Marketing Marketing Tourism DestinationsCommunicating with the Tourist MarketOrganising and Managing Tourism Marketing Module 09: Health, Safety and Welfare Health and Safety for Leisure Activities The Purpose of the Health and Safety Regulations The Basics of Health and Safety in an Organisation Health and Safety Law for Leisure Activities Health and Safety Law for Swimming Pools Health and Safety Law for Sports Club Organisers How is the Leisure Management Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Leisure Management, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Leisure Management course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody.a Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Diploma in Leisure Management at QLS Level 4 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

Leisure Management Diploma Course
Delivered Online On Demand3 weeks
£119

Import/Export Trading and Personal Cash Flow Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Import/Export Trading and Personal Cash Flow Management - Double Endorsed Certificate
Delivered Online On Demand
£150

Level 4 Diploma in Catering Management - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Having a dream of being in charge of a restaurant, orchestrating unforgettable events, designing exquisite cakes, and ensuring the highest standards of food safety and hygiene can seem unachievable. But, with the UK's buzzing food scene, the demand for polished professionals who can deliver on both taste and safety is skyrocketing. The UK's catering sector alone generates an astonishing £1 billion annually. So, join in this Catering Management course to refine your culinary skills, and learn the secrets behind efficient restaurant and hotel management! From the nitty-gritty of Supervising Food Safety inCatering to the basics of Restaurant Management, this course covers it all! Get to know the essentials of Hygiene to the nuances of Managing a top-notch Hotel. And it doesn't stop there! We also explore the intriguing link between HACCP Training, and how Food Allergen Awareness can play a role in ensuring the best service for the customers. By the end of this journey, you'll not only be equipped with practical skills but also with a holistic understanding of the role nutrition plays in our lives. This Catering Management Bundle Package includes: Course 01: Diploma in Catering Management at QLS Level 4 10 Additional CPDQS Accredited Premium Courses - Course 01: Supervising Food Safety in Catering Course 02: Food Hygiene And Safety Level 3 Course 03: Level 5 Certificate In Cleaning Course 04: HACCP Training Course 05: Food Allergen Awareness Course 06: Personal Hygiene Course Course 07: Professional Waiter Diploma Course 08: Restaurant Management Course Course 09: Hotel & Hospitality Management Course 10: Customer Relationship Management So, why wait? Whether you're aspiring to climb the career ladder in the hospitality sector, dreaming of running your own catering business, or simply passionate about creating exceptional culinary experiences, this course bundle is for you. Embrace the opportunity to blend creativity with efficiency, passion with professionalism, and food with mood. Enrol now and start paving your path to success in one of the UK's most vibrant and rewarding industries! Learning Outcomes of the Catering Management Bundle: Master the art of effective catering management. Ensure food safety and hygiene in catering environments. Acquire skills in creative cake decorating techniques. Understand the operational dynamics of restaurant management. Learn the importance of personal hygiene in the food sector. Explore the impact of diet on mental health and well-being. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Diploma in Catering Management at QLS Level 4 Module 01: An Overview of Catering Business Module 02: Laws and Legislations Regarding Food Safety and Hygiene Module 03: Food Safety and Hygiene Module 04: Food Safety Module 05: Management of Food and Beverage Operations Module 06: Marketing and Human Resource Course 02: Supervising Food Safety in Catering Module 01: Introduction to Supervising Food Safety Module 02: Food Safety Legislation Module 03: Food Contamination Module 04: Controlling Contamination Module 05: Microorganisms Module 06: Food Poisoning and Foodborne Diseases Module 07: Non-bacterial Food Poisoning Module 08: Temperature Control Module 09: Checking, Verifying and Recording Temperatures Module 10: Food Preservation Module 11: Premises and Equipment Design Module 12: Waste, Cleaning and Disinfection Module 13: Pest Control Module 14: Personal Hygiene Module 15: Training Staff Module 16: Implementing a Food Safety Management System Module 17: Food Safety Management Tools Course 03: Cake Decorating Online Course Module 01: Basic Concepts Of Baking Module 02: Basic Ingredients Of Baking Module 03: Glossary And Equipment Used In Baking Module 04: Types Of Cakes Module 05: Baking The Cake Module 06: Baking Principles Module 07: Cake Decorating Recipes Module 08: Cake Decorating Ideas Module 09: Frosting And Icing Module 10: Working With Different Pastes Module 11: Working With Glazes Module 12: How To Stack A Cake Module 13: Piping And Writing Module 14: Health, Safety And Food Hygiene Module 15: Troubleshooting Module 16: Cake Decorating Business =========>>>>> And 8 More Courses <<<<<========= Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all the Diploma in Catering Management at QLS Level 4 exams. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring caterers Future restaurant managers Budding hoteliers Food safety enthusiasts Creative cake decorators Nutrition advocates Requirements You will not need any prior background or expertise to enrol in this Catering Management Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Catering Manager - £30,000 Food Safety Officer - £25,000 Cake Decorator - £20,000 Restaurant Manager - £28,000 Hotel General Manager - £40,000 Wellness and Nutrition Advisor - £22,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . Diploma in Catering Management at QLS Level 4 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery)

Level 4 Diploma in Catering Management - QLS Endorsed
Delivered Online On Demand3 weeks
£119

Payroll Administrator, Xero, QuickBooks and Sage 50 Payroll, Bookkeeping - CPD Certified

4.8(9)

By Skill Up

Advanced Diploma | 20 in 1 CPD Certified Bundle | ++Gifts: Free 20 PDF+ Transcript Certificate | 24/7 Learner Support

Payroll Administrator, Xero, QuickBooks and Sage 50 Payroll, Bookkeeping - CPD Certified
Delivered Online On Demand8 days
£100

CRM, PR & Phone-Based Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129