10235 Business courses delivered Online

A prospect's reaction to your opening benefit offer depends on their perception of their immediate situation. Identify the reaction mode of the prospect and how you should respond. When dealing with indifference, how do you choose the strategy that you feel is most appropriate for the type of resistance you receive? Learning Objectives Summarize the importance of preplanning for objections before selling, Describe the three conditions that determine a prospect's reaction to your offer, Explain a strategic opening benefit offer for a referred prospect, Describe the Four Reaction Modes--ways prospects will respond to your offering Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Warm calls are contacts made to a prospect with whom you have a relationship connection either through your own networking or a third party. Understand the referral truths and why it is important for you. Discover how to apply a warm call prospecting strategy to sell more in less time and why the key to this is consistency. Learning Objectives Define referrals, Summarize three referral truths, Describe 11 warm call referral strategies for selling more in less time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand the three goals of qualification and how to apply suitability, eligibility, and forecasting. Discover how to quickly qualify the appropriateness of a prospect to your offering. We will guide you how to use your emotional intelligence to subjectively assess how you feel about an account relative to a sales goal and adjust strategically. Learning Objectives Describe the big five categories for qualifying buyers, Identify the three goals of qualification, Create screen test questions to work with suitable and eligible prospects, Apply your emotional intelligence for strategic guidance Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Evaluation questions help move people from being unaware of their trouble, into awareness and a desire to change. evaluation questions help buyers explore the extent of the damage their trouble is causing. understand all the benefits of evaluation questions and when to use this the most effectively. Learning Objectives Explain four ways people leave their comfort zone, Describe the consequences of not using Evaluation questions in a major sale, Apply Evaluation questions to build urgency for change Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Follow our guidelines for controlling paperwork and emails. We will show you how to implement the six guidelines to achieve more in less time with less effort. Understand how to effectively delegate work to others and know what to delegate. Uncover the secret to convert obstacles into opportunities and balance your home and career by attending to the eight areas of a balanced life. Learning Objectives Control paperwork and emails, Control file organization, Get more done in less time with less effort, Balance home and career Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Discover how ineffective habits limits success. We will show you the 'overreached referral' technique for reaching influencers. Understand how to find four types of decision-maker buying influencers. Understand the importance and how to always advance the sale to the next realistic stage. Learning Objectives Explain how ineffective habits limit success, Apply techniques to get your voice mail calls returned, Qualify prospects quickly with screen test questions, Utilize exit strategies to advance the sale Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Recommendation questions enlist buyers to tell you the benefits, increasing buy-in. They hear the benefits twice-once from you and again from themselves. Discover how to increase acceptance in your solution and how you can help teach buyers to convincingly present your solutions to others. Learning Objectives Explain the benefits of recommendation questions, Guide persuasive conversations using STēR questions, Adapt questions to small and larger sales, Apply recommendation questions with non decision-makers Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

This course will ensure that you maximize your daily activities more effectively and take back control of your time. Understand the importance of setting a goal and why it is important to be proactive rather than reactive. Why is a mission statement important and what are the three elements of an effective mission statement? Prioritize your tasks more effectively according to the urgency and importance of the task at hand. Learning Objectives Schedule goals and activities, Find hidden sales time, Utilize the Sales Funnel for managing time, Apply the 80-20 Rule to allocate time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

In each complex sale, there are four vital buying roles--anywhere from one to many may play one or more decision-making roles. Understand the role of each buyer and discover how to sell to all four buying influencers in order to build a solid strategic foundation. Understand the three points of entry to gain access to buying influencers. Learning Objectives Explain the importance of qualifying buying roles in complex sales, Describe four types of buying influencers, Identify the primary buying focus for each role, Summarize decision-making criteria for each buying role, Describe how to gain account entry in complex sales Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Implement the very effective color-code system to work your leads, ranging from red 'A' leads to blue 'D' leads. We will show you how to use marketing mutilation to personalize your correspondence. Discover how you can stay top-of-mind developing long-term leads. Learning Objectives Strategically organize leads into different classifications to convert them into a sale, Manage and work leads by degrees of buying readiness using a color-code system, Advance prospect buying readiness from uninterested to a confirmed buyer Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams