This course provides both underpinning knowledge of stoma care and practical techniques to deliver person centred support for someone who requires stoma care.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
Learners develop an essential understanding of caring for people with dementia, and covers the benefits of positive communication, use of medication, and importance of highly individualised, person-centred care
This course is aimed at anyone working in the Care Sector to improve awareness and knowledge of dignity and how workers can help protect it. Learners will understand their roles and responsibilities, a clear understanding of the 7 principles of dignity, and show an increased understanding of best practice for communicating with service users. Explore how dignity starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide a dignified service. It will describe how care staff provide and the way they provide it, are the standard by which service users will measure whether they have been treated with dignity and respect.
Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.
Learners will gain the knowledge, skills and competences needed to deal with a wide range of pre-hospital care emergencies, such as: managing a patient’s airways, catastrophic bleeding, management of fractures, medical emergencies and more. Endorsed by The Faculty of Pre-Hospital Care – The Royal College of Surgeons of Edinburgh, and fulfilling the competencies set out in the PHEM skills framework at descriptor level D, this fantastic qualification is perfect for a range of roles in emergency care, such as: Ambulance Care Assistant (PTS), Community First Responder or Event First Responder and more. Learners must be at least 17 years old on the first day of training. Learners must hold a valid in date FREC3 certificate. The Learner needs to retake the qualification before the certificate expiry date to remain qualified. This qualification is for people who have a specific responsibility at work, or in voluntary and community activities to provide prehospital care to patients requiring emergency care/treatment. It is ideal for those looking to progress their careers within the emergency services, ambulance services, healthcare settings and supports specialist medical roles within law enforcement and security, energy and utilities, construction and military.
This course presents the role of the care worker using demonstrations of good and bad practices. It includes information on Core Values, Code of Conduct, and Continual Professional Development. This subject forms Standard 1 of the Care Certificate.
This first aid course is ideal for primary and nursery school teachers, child minders and child careers. Learn how to manage emergency situations or minor everyday occurrences when looking after infants through to teenagers. Qualification meets the criteria defined for first aid training in the Early Years Foundation Stage Statutory Framework (EYFS) and Ofsted first aid requirements for registered childminders. It can also be used as evidence for employees working towards an NVQ in Childcare and Education. Learners must be at least 14 years old on the first day of training and be able to perform tasks at floor level. There are no other formal entry requirements but we strongly recommend that Learners have a minimum of Level 1 in literacy and numeracy or equivalent.
Aimed for GP reception staff and HCAs, who work face to face booking patients in or HCAs doing the initial triage/observations. Receptionists and HCAs working in the urgent care setting or walk in centres may also find this beneficial as they also book patients in and monitor the waiting room.