345 CALM courses delivered On Demand

The Anger Management Counselling Course is designed to help you understand the principles of anger management, from theories on anger to strategies for managing anger, discussing importance of understanding what the true meaning of anger management. It will provide you with an insight into anger management and understanding these principles in order to work with others to manage anger. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Anger Management Counselling Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Follow your dreams by enrolling on the Anger Management: Handling Anger in a Healthy Way course today and develop the experience, skills and knowledge you need to enhance your professional development. Anger Management: Handling Anger in a Healthy Way will help you arm yourself with the qualities you need to work towards your dream job. Study the Anger Management: Handling Anger in a Healthy Way training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Anger Management: Handling Anger in a Healthy Way course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Anger Management: Handling Anger in a Healthy Way course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Anger Management: Handling Anger in a Healthy Way course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Anger Management: Handling Anger in a Healthy Way course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Anger Management: Handling Anger in a Healthy Way course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Anger Management: Handling Anger in a Healthy Way course. The Anger Management: Handling Anger in a Healthy Way course is designed by industry experts and is tailored to help you learn new skills with ease. The Anger Management: Handling Anger in a Healthy Way is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Anger Management: Handling Anger in a Healthy Way when it suits you. Access the Anger Management: Handling Anger in a Healthy Way course modules from any internet-enabled device, including computers, tablets, and smartphones. The Anger Management: Handling Anger in a Healthy Way course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Anger Management: Handling Anger in a Healthy Way now and start learning instantly! What You Get Out Of Studying Anger Management: Handling Anger in a Healthy Way With Janets Free PDF certificate upon successful completion of the Anger Management: Handling Anger in a Healthy Way Full one-year access to Anger Management: Handling Anger in a Healthy Way Course materials Instant assessment results with the Anger Management: Handling Anger in a Healthy Way No hidden fees with the Anger Management: Handling Anger in a Healthy Way Full tutor support available from Monday to Friday with the Anger Management: Handling Anger in a Healthy Way Study the Anger Management: Handling Anger in a Healthy Way at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Anger Management: Handling Anger in a Healthy Way Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Anger Management: Handling Anger in a Healthy Way Study the Anger Management: Handling Anger in a Healthy Way in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Anger Management: Handling Anger in a Healthy Way Description  The Anger Management: Handling Anger in a Healthy Way training course is delivered through Janets' online learning platform. Access the Anger Management: Handling Anger in a Healthy Way content from any internet-enabled device whenever or wherever you want to. The Anger Management: Handling Anger in a Healthy Way course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Anger Management: Handling Anger in a Healthy Way course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Anger Management: Handling Anger in a Healthy Way course. After successfully passing the Anger Management: Handling Anger in a Healthy Way course exam, you will be able to apply for a CPD-accredited certificate as proof of your Anger Management: Handling Anger in a Healthy Way qualification. Certification All students who successfully complete the Anger Management: Handling Anger in a Healthy Way course can instantly download their digital certificate. You can also purchase a hard copy of the Anger Management: Handling Anger in a Healthy Way course certificate, which will be delivered by post for £9.99. Who is this course for: The Anger Management: Handling Anger in a Healthy Way is ideal for those who already work in this sector or are an aspiring professional. This Anger Management: Handling Anger in a Healthy Way course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Anger Management: Handling Anger in a Healthy Way is open to all students and has no formal entry requirements. To study the Anger Management: Handling Anger in a Healthy Way course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Anger Management: Handling Anger in a Healthy Way is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Anger Management: Handling Anger in a Healthy Way and gain an industry-recognised qualification that will help you excel in finding your ideal job.

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)

Cosy Corner Conversations are part of the our community: Mindful Heart Connections: (https://create-harmony.cademy.io/mindful-heart-connections) where we meet online to meditate, be mindful, be inspired and share our thoughts and experiences. Here I provide a short recording which gives you a taste of a Cosy Corner Experience, provided in the community. Why not curl up under a blanket on a comfortable chair, with a cuppa, a notepad and enjoy listening to this calming recording to help you walk the path of mindfulness. Taking time to heal our hearts, soothe our minds and relax our body, so that we can live with more love, compassion and peace.