Seven Week online Qigong Course to Nourish your Heart Starts Tuesday 14th May Dates: Tuesdays 6-7.15pm: May 14th, 21st, 28th, and June 4th, 11th, 18th, and 25th (all classes recorded so you can catch up in your own time) Price: £70 (concessions available) In Chinese Medicine Summer is the season of the FIRE element and is governed by the organ of the Heart. It is the most YANG, active, expansive, uplifting and dynamic part of the cycle, associated with the emotion of Joy. It is a Joy that is balanced and grounded with stillness allowing our SHEN or mental energy to rest. Not the anxious, over-excited or even manic joy that can unsettle us, leaving us searching for the next high, instead it is a balanced and nourishing heart-centred joy that radiates through our whole being. Helping us to connect with our true self, our own innate inner beauty and that of the world around us. Connect to your true self through this transformative heart-centred energy practice. Designed to nourish your heart, this course combines ancient Qigong practices with modern techniques to cultivate emotional well-being, resilience, and inner harmony. Leaving you feeling calm, relaxed and connected to your true self. What is included: Seven live 75min zoom classes Access to replays of all classes so you can catch up in your own time. Learn heart-centered Qigong movements, exercises and meditations Guided heart meditations Experience the Healing sounds of the heart Learn how to clear the meridian pathways associated with the heart. Learn self-massage techniques for key acupuncture points to calm anxiety, regulate blood pressure and relax the heart. What will you get out of the course: Cultivate self-love, compassion, and emotional balance Enhance heart health and vitality Reduced inner physical tension, less pain and discomfort Reduce stress, anxiety and worry Connect with a supportive community of like-hearted individuals
A slower simpler class for those that want to mobilise their body or release aches & pains. Calm the mind and take a break from a stressful life. Gentle yoga classes are suitable for all levels. Ideal for beginners.
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Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Social Media Strategy and Content workshop for professional hypnotherapists. Presented by Elle Cloke of We Do Social Media and The Social Media Gym.
5 Week Qi-Gong Course For The Earth Phase of Late Summer When: Tuesday Evenings 6pm (via Zoom) All classes are recorded so you can catch up in your own time Dates: August 27th, September 3rd, 10th (this class will be at 10am), 17th and 24th Price: £50 (concessions available please do get in touch) Suitable for everyone no matter your experience During this course we will use Qigong forms, meditations, and healing sounds, focusing on the Earth element and its relationship to our body. The Earth element relates to the organs of digestion, the stomach, pancreas and spleen, to our flesh and muscles, to our sense of taste, and to our healthy robust immune system. It guides us to feel grounded and connected to the world around us, letting go of our worries, so we can come into our calm and healthy balanced centre. Where we can access our own natural health and vitality and connect to the sweetness of life. Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. Where we can better navigate life’s uncertainties with greater balance, ease, and steadiness. What is included: Five live zoom classes Access to replays of all classes so you can catch up in your own time. Learn a simple Qigong form for the Earth Element Guided meditations Explore the 6 Healing sounds for each organ of the body. Learn how to clear the meridian pathways for increased vitality. Learn self-massage techniques for key acupuncture points to release stress and calm our busy minds. Qigong means “To Nourish Life” and for me having a regular practice helps to bring me home to myself. What will i get out of this course? 🍃 Reconnect with your body 🍃 Relax your mind 🍃 Improve mental clarity 🍃 Improve circulation 🍃 Enhanced breathing 🍃 Stronger immune system 🍃 Healthy hormone balance 🍃 Less physical tension 🍃 Reduced pain 🍃 More energy 🍃 Less stress and anxiety 🍃 Connect to self – Connect to life 🍃 Come into harmony with your inner nature 🍃 Expanded awareness of the mystery of the universe Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.
Are you a manager? Have you got pressures and challenges you're not entirely sure how to handle? Are you short of time and even shorter on energy? Would you like a little support, just for you? Look no further! Come and join us for a day of exploration and discussion that blends cutting edge insights with plain old common sense and looks to restore a little calm and confidence to your world.
Are the many perimenopause and menopause getting you down? Feeling flat and unmotivated, feeling exhausted and unable to cope? Do you want to feel calmer, get your focus back, be more productive, sleeping better and feel more like yourself agaain? Come and learn how you don't have to suffer: get the basics back in place so you feel full of energy and get the old you back.
The Midweek Exhale A Midweek Nervous System Reset 4-week Restorative Breathwork Series Wednesdays @ 6:15pm BST (7-28 May) £15 drop-in | £44 for 4 sessions Live on Zoom | 60 min Come Breathe With Me. If you're feeling overstimulated, over-scheduled, or just over it by midweek—this is your invitation to pause. The Exhale is a restorative breathwork space designed to help you: Unwind tension from the body Clear mental fog Regulate your nervous system Return to calm, clarity, and presence This is a space to breathe, and gently unwind. What to Expect: Guided, accessible breathwork (no experience needed) Camera on, so I can support your breathing safely No sharing or group interaction required—just show up and breathe Sessions are live (not recorded) to honour presence and privacy Whether you’re leading others or just trying to hold it together yourself—this is your midweek reset. Drop-in: £15 Full Series (4 sessions): £44 Questions? Drop me a message. DISCLAIMER – Restorative Breathwork (The Exhale Sessions) By signing up to The Exhale sessions, I acknowledge that I have read and understood the following: Restorative Breathwork is a gentle, supportive practice that encourages deep relaxation, nervous system regulation, and emotional wellbeing. While this style of breathwork is not intended to induce cathartic or intense altered states, it may still evoke emotional or physical responses as the body unwinds and recalibrates. Each participant is responsible for listening to their body and honouring their own boundaries and capacity throughout the session. As a precaution, please consult with your healthcare provider before attending if you have any of the following conditions: Pregnancy Recent surgery or physical injury Cardiovascular conditions, including uncontrolled high blood pressure Epilepsy or seizures Asthma or other unmanaged respiratory conditions Diagnosed psychiatric conditions such as schizophrenia or bipolar disorder Hospitalisation for mental health concerns in the past 10 years Any medical, psychological, or physical condition that may impair your ability to participate in breathwork This is a slow and intentional practice. There is no pressure to push or strive—your breath is your guide. WAIVER AND RELEASE By signing up to The Exhale sessions, I voluntarily assume full responsibility for my own physical, emotional, and mental wellbeing. I acknowledge the following: I understand that I am participating in a breathwork session at my own risk. I understand that the facilitator is not a licensed medical practitioner and that these sessions do not substitute for professional medical advice or treatment. I confirm that I have consulted a healthcare provider about any condition that may affect my participation. I agree to communicate any concerns or relevant information to the facilitator before the session begins. I waive and release Wild Power Alchemy / Fionn Leitch from any and all claims or liability that may arise from my participation in these sessions. By signing up to The Exhale sessions, I accept and agree to this waiver.
This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.