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1282 Business courses in London

Bids and proposals (In-House)

By The In House Training Company

This workshop will help you improve the impact, clarity, accuracy and effectiveness of your sales proposals. It takes bid and proposal teams right through the process, from start to finish - from forming the team and gathering the information, through to writing and reviewing the proposal document, and on to presenting it to the client. The learning points shared in the programme come from the trainer's extensive real-world experience with a wide variety of businesses. As a result of attending this programme, participants will be able to: Write more clearly, more grammatically and more persuasively Structure their written communications more effectively Avoid the 'howlers' that can cost you business Impress your clients Win more business 1 Bid strategy How to combine your knowledge of the market or customer, your products and services, and your competitors, to create a quality bid New insights into your comparative advantages and competitive position in the marketplace Understanding more about how your client views you and other suppliers A plan of attack to build on your strengths and attack the weaknesses of your competition Dealing with RFP/ITT situations 2 Teamwork How a bid or proposal team needs to prioritise and manage preparation time Co-ordinating input from team members Agreeing responsibilities 3 The importance and role of a well-written sales proposal Why bother? - the value of the sales proposal to you and to the customer What the customer wants and needs to make a decision in your favour Understanding and delivering on customer expectations Review and discussion of different proposals - with real-life examples 4 The best way to structure your sales proposals A section-by-section, page-by-page review of best practice in structuring great sales proposals How to improve the way you match your proposal to the customer's objectives and requirements Plan your sales documents systematically - to make them easy to read and more persuasive How to make your proposal look like the 'least risky' option 5 Making your proposal a compelling and persuasive proposition Choosing the right words that sell effectively Selecting the right content and information for your document or proposal Using an option matrix to summarise complex choices and increase final order value How to write an executive summary 6 Well-written and error-free Developing your writing style for maximum impact Expressing the content (ie, selling points) clearly, concisely and correctly Proof-reading and editing work effectively, using formal marks and techniques Improving visual layout, format and appearance Keeping it customer-focused 7 Presenting to the client - overview Presentation options Understanding the client's objectives - as well as your own The proposal review meeting - logistics Managing to the next step Designing and delivering a compelling presentation Isolating objections and concerns Follow-up and follow-through 8 Positioning your final proposal Finalising your bid - presenting the right 'best few' USPs, features and benefits and making them relevant and real to the customer Smart ways to position price and be a strong player - without being the cheapest How to differentiate yourselves by how you present, as well as what you present How to design and deliver a successful bid presentation 9 Bid presentation practice session with structured feedback Participants work in small groups or pairs to prepare and later present a sample section from a real life bid or proposal presentation The trainer will provide assistance and input During group review and discussions, input from others will be encouraged and many best practice ideas summarised 10 Managing the end game How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns How to read the situation to plan the next step Identifying negotiation tactics - and how to deal with them Planning for a negotiation and how to get the customer feel they have the 'best deal' 11 Workshop summary and close

Bids and proposals (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Reliability centred maintenance (In-House)

By The In House Training Company

Reliability Centred Maintenance (RCM) is commonly used to help establish safe minimum levels of maintenance, determine changes to operating procedures and help establish maintenance regimes and plans. Successful implementation can result in cost savings, machine uptime and improved risk management. But the devil's in the detail - how can you achieve these benefits and successfully implement RCM in your organisation? This programme will help you do just that. Note: this is a purely indicative outline. The content, duration, objectives and material used can all be adapted to match your specific requirements. To provide a better understanding of RCM, particularly: What, why, how and who? Opportunities and benefits Risks Cost effectiveness Note: this is a purely indicative outline. The content, duration, objectives and material used can all be adapted to match your specific requirements. 1 What is maintenance? Why maintain? Traditional maintenance methods Common current practices and trends 2 What is Reliability Centred Maintenance? Its history Its development Current usage Where can it be cost-effective? 3 How does it work? Basic features Key criteria Maintenance options Key outcomes 4 Making the business case and preparing the strategy Identifying and quantifying current risks Identifying and quantifying current costs Motivating decision-makers Identifying and empowering those who have to deliver the results Educating / gaining buy-in from interested parties 5 Implementation Identify business functions Prioritise functions Verify correct usage Identify failure modes Identify the consequences of failure Understand the failure process Specify the appropriate maintenance action(s) 6 Ongoing requirements Monitoring Recording Analysis Continuous re-evaluation 7 Open discussion Sharing experience and addressing specific issues of interest to participants Course review Close

Reliability centred maintenance (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Food Safety Level 2 Manufacturing/Catering

5.0(1)

By Ardan Training Consultancy Limited

All levels of food safety courses delivered at your premises

Food Safety Level 2 Manufacturing/Catering
Delivered In-Person in Beverley or UK WideFlexible Dates
FREE

Food Safety Level 2 Manufacturing/Catering

5.0(1)

By Ardan Training Consultancy Limited

All levels of food safety courses delivered at your premises

Food Safety Level 2 Manufacturing/Catering
Delivered In-Person in Beverley or UK WideFlexible Dates
FREE

Personal 1-2-1 Life & Performance Coaching

By Robert Greenwood

Life and Personal Performance Coaching with Spiritual Teacher and Peak Performance Coach Robert Greenwood.

Personal 1-2-1 Life & Performance Coaching
Delivered In-PersonFlexible Dates
£150

Alexistyle - Salsa/Mambo Workshop - Deep Dive into Social Dance Musicality

4.5(52)

By Funky Mambo (Salsa Classes)

Salsa/Mambo Progressive Workshop - Deep Dive into Social Dance Musicality by internationally renowned pro dancer & musician Alexistyle Funky Mambo presents "Salsa/Mambo Progressive Workshop - Deep Dive into Social Dance Musicality" Vol.2 by internationally renowned professional dancer & musician Alexis Ruiz (aka ALEXISTYLE) ************************************* Want to learn more about Salsa/Mambo? Want to up your game? This is your chance!!! Alexis is back in London especially for you!!! Learn from a Master!! You will learn with a progressive program how to connect the dots from instruments to how to predict songs and breaks, concluding with organic social dance patterns, and musicality without having to know the songs. Open to anyone who has fundamentals of dancing Salsa/Mambo: Improver to Advance - Alexis has a vast range of knowledge and will challenge you to learn new things. ********************************* Date: Sunday 25/02/2024 Time: 13:15 - 16:00 (incl. registration time & short break) Place: Husky Studios Studio 3 (White Room) 29a Amelia St (off Walworth Road) London, SE17 3PY (7 mins walk from Elephant & Castle tube & Kennington tube) ✅️ A spacious mirrored dance studio with a sprung floor Map: https://maps.app.goo.gl/cog5687D4ogS7Nzk9 Price: £35 in advance until 24 February £40 on 25 February - CASH, ONLINE, BANK TRANSFER or PAYPAL only !! NO CREDIT CARD accepted at the door !! **Limited spaces - Book your space early to avoid any disappointment! **Non-refundable once you paid the fee. About Alexistyle Alexis Ruiz started dancing and playing instruments almost before he could walk. Growing up in Antigua, Guatemala, his mother taught him to dance and teach together with her at her school Ritmo Latino. At the age of 12 he started teaching Salsa/Mambo and a diverse variety of Latin dances and Latin percussion. He has since then been teaching for over 25 years. At the age of 17, he moved to Japan where he opened his own dance school and created his own Latin jazz sextet "Foribale". He became an ambassador for Salsa in Japan, and travelled the world representing Japan at different congresses. The name "Alexistyle" was given to him by the legendary, Albert Torres. Mr Torres later awarded Alexis with an honorary award for his work in Japan, while teaching and performing at Los Angeles Salsa Congress. After 8 years in Japan, he moved to Norway. There he introduced the musicality of Mambo to the Salsa community in Norway, and his concept of Mambo Masterclass was born. Since then he has trained Norwegian champions, taught around the world on elite level, including London's leading Mambo School Funky Mambo, and created a vocabulary and a methodology that is completely unique. He is world famous for his lectures about "Salsa roots" where he dives into the history of both the music and the dance, and also the different musical influences in Salsa. He has an extensive background in Latin music, Latin dance and sound. He is a full-time professional dancer and musician. He got a degree in Afro-Cuban dances and percussion at "Conjunto Folklorico Nacional De Cuba", and has a Bachelor in sound engineering from Westerdals ACT, and is actively working on various TV and film projects. He has his own sound engineering company called AlphaRhythm. You can find his music on Spotify, iTunes and more. He plays all the instruments himself, record himself and edit, a multi-instrumentalist and musical genius! In Norway he is known for playing with some of the best Salsa bands like Sonora Cimarron, La Descarga, Banakao, Son on Fire, Son Candela and others! Through his career he has had several dance partners, while also working as a solo artist. Some of his most famous choreographies and shows, has been together with his long-time dance partner Katrin Lerner. In 2015 he created Norway's first Mambo dance company, Allure Dance company. Alexis focuses on musicality and rhythms, and shows storytelling and traditions in his choreographies. The company is project based, and performers has been varied through its years. He has toured all over Europe with the company. Today he is co-owner of Norway's only Tap dance school that he also teaches rhythmical concepts and music. He composes music with his wife Iselin Ruiz, and together they submerge in the world of dance and music. We are incredibly lucky to have him here in London. Don't miss this opportunity to learn from one of the BESTs, in the business!

Alexistyle - Salsa/Mambo Workshop - Deep Dive into Social Dance Musicality
Delivered In-PersonFlexible Dates
£35

Commercial awareness for technical people (In-House)

By The In House Training Company

The aim of this course is to expose the commercial context within which technical work is carried out. It is to allow technical staff to understand how they fit into a larger picture, why they may be asked to undertake tasks that may not appear to be technical and the impact their interactions have within the commercial context. The scope of the programme includes: The course emphasises the collaborative nature of delivery and the need to offer value to customers. The principal training objectives for this programme are to help participants: Understand why technical roles are broader than we might assume Appreciate the importance of, and the need to support, sales Value the idea of 'Good Enough' Recognise what can affect profitability Realise the future needs protecting 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 That's not my job! How we see our own role in work How other people see our role Stakeholders: who are they and why do they matter? The organisational backdrop What is my role really? 3 Sales and marketing Where does the money come from? Where do we find customers? The sales process One-off sales versus repeat business Customer/supplier relationships What something costs versus what the customer will pay The value chain 4 Estimating Purpose of estimates The problem with precision Five estimating techniques 5 Change control Can you just do this for me? When being helpful leads to bankruptcy How to deal with change requests 6 Risk management Risk in projects Risk in operations Categories of risk 7 The value of intellectual property Issues with sharing information Commercial in confidence Non-disclosure agreements 8 Course review and action planning (Course sponsor present) Identify actions to be implemented individually What actions should be implemented to improve working with non-technical people? Conclusion

Commercial awareness for technical people (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry