Learn new skills and develop your professional knowledge with the Business and Administration Level 2 and learn from home at a pace that suits you. The Business and Administration Level 2 has been expertly designed for you to complete through distance e-learning also gain relevant skills and acquire tremendous knowledge on the subject all without leaving your own home! The certification you achieve after completing the course will help you greatly in procuring a job in the relevant field. Once you enrol on the course, you will have full course access for one year, meaning you are free to complete the Business and Administration Level 2 at a pace that suits you. Enrol on the course now and start studying using any internet-enabled device including computers, tablets, and smartphones. With 24/7 student support offered to you on the Business and Administration Level 2, you can be sure of quick and comprehensive assistance whenever you need it. Enrol now on the Business and Administration Level 2 and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! Why Choose This Business and Administration Course? Opportunity to boost your CV/Resume with CPD-accredited proficiency Certificates are available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance are included. Course Curriculum ***Business and Administration Level 2*** Module 01: Business Administration Module 02: Management of Business Module 03: Functions, Nature and Levels of Management Module 04: Characteristics of Professional Managers Module 05: Business Process Management Module 06: Different Phases of Business Process Lifecycle Module 07: The Monitoring and Optimising Phase of Business Management Module 08: Project Management Module 09: Marketing, Sales and Negotiation Module 10: Leadership and Critical Thinking Module 11: Business Relationship and Change Management Module 12: Human Resource Management Module 13: Risk Management Module 14: Business Communications and Report Writing Module 15: Accounting and Financial Management Module 16: Payroll Management and Career Opportunity CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements No prior background or expertise is required. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Deal Price is Active! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Procurement Administrator Course might help you get there! Expand your expertise with high-quality training - study the Procurement Administrator and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Procurement Administrator at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Procurement Administrator Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Procurement Administrator course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Procurement Administrator course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Procurement Administrator course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Procurement Administrator course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Procurement Administrator course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Procurement Administrator course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Procurement Administrator course and take a step toward a brighter future! *** Course Curriculum *** Procurement Administrator Course Module 01: Supply Chain Basics Defining Supply Chain Management Reducing Time to Market Module 02: Role of Procurement in an Organisation Purchasing and Supply in Different Types of Organisation Centralisation & Decentralisation Methods of Organising the function Departmental Organisation Purchasing in the Organisation Structure Module 03: The Purchasing Cycle The Steps in the Cycle Additional Points to Consider Identifying a Need The Purchase Requisition Material Requirements Planning Schedule Module 04: Purchasing Toolkits Analysing the Price General Economic Issues Variable-Margin Pricing Six Categories of Cost Module 05: Managing Competitive Bids RFPs and RFQ's Using Weighted Analysis The Halo Effect Using a Selection Committee Elements of the Analysis Module 06: Quality Management Defining Quality Quality System Specifications Module 07: Supplier Relationship Management Defining Supplier Relationship Management Collaborative Business Relationships Models of Supplier Relationships Relationship Formation Module 08: Analysing and Reducing Risk in the Supply Chain Defining Risk Management The Risk Management Process Risk Estimation Risk Identification Techniques Risk Analysis Methods and Techniques Best Practices of Risk management Module 09: Improving Efficiency and Accuracy Reason for Evaluating Supplier Performance Things to Evaluate Quantitative Approaches to Supplier Evaluation Service Level Agreement The Seven Cs of Effective Supplier Evaluation Module 10: Category Management Introduction to Category Management Categories of Category Management Themes of Category Management Category Management Risk Profiling Corporate Travel Capital Investment Procurement Module 11: Inventory Management Introduction Provisioning System Order Quantities & Stock Control Material Requirement Planning (MRP) Module 12: E-Procurement Electronic Data Interchange (EDI) E-Hub, Exchanges, Portals, Marketplace E-Catalogue Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them How to Deal with Difficult Customers Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Procurement Administrator at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Procurement Administrator at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Procurement Administrator at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Ignite Your Emotional Intelligence: Embark on the Social Management Diploma Journey Welcome to a transformative expedition into the realm of emotional intelligence and social mastery. Our course, 'Emotional Intelligence and Social Management Diploma,' is a captivating odyssey designed to unravel the nuances of emotional intelligence and refine your social acumen. Dive into modules that dissect the essence of emotional intelligence, from verbal and non-verbal communication skills to tools empowering emotional regulation. This course isn't just educational; it's an immersive experience crafted to elevate your interpersonal dynamics and foster a profound understanding of social responsibility. Learning Outcomes Acquire tools and techniques to regulate and control your emotions effectively. Develop both verbal and non-verbal communication skills for impactful interaction. Understand the role of social responsibility in personal and professional contexts. Explore the application of emotional intelligence in diverse business scenarios. Unleash your potential to make a lasting impression in personal and professional spheres. Why choose this Emotional Intelligence and Social Management Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Emotional Intelligence and Social Management Diploma for? Individuals eager to enhance their emotional intelligence and social skills. Professionals seeking to excel in interpersonal dynamics and communication. Entrepreneurs and business leaders aiming to foster a socially responsible work environment. Students and graduates preparing for a successful entry into the professional world. Anyone desiring to create a positive impact in both personal and professional relationships. Career path Emotional Intelligence Consultant: £30,000 - £45,000 Corporate Social Responsibility Officer: £25,000 - £40,000 Communication Specialist: £28,000 - £42,000 Human Resources Manager: £35,000 - £50,000 Business Relationship Manager: £30,000 - £45,000 Personal Development Coach: £25,000 - £40,000 Prerequisites This Emotional Intelligence and Social Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Emotional Intelligence and Social Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Emotional Intelligence What is Emotional Intelligence 00:13:00 Module 02: Skills in Emotional Intelligence Skills in Emotional Intelligence 00:06:00 Module 03: Verbal Communication Verbal Communication Skills 00:05:00 Module 04: Non-Verbal Communication Non-Verbal Communication Skills 00:05:00 Module 05: Social Management and Responsibility Social Management and Responsibility 00:06:00 Module 06: Tools to Regulate Your Emotions Tools to Regulate Your Emotions 00:06:00 Module 07: Gaining Control Gaining Control 00:07:00 Module 08: Business Practices (I) Business Practices (I) 00:07:00 Module 09: Business Practices (II) Business Practices (II) 00:07:00 Module 10: Making an Impact Making an Impact 00:07:00
Commercial management involves overseeing and guiding the business and financial aspects of running a commercial enterprise. This is crucial for ensuring the financial health and success of a business. Our course offers a comprehensive curriculum that covers all the essential knowledge and skills required to excel in the commercial world. Through modules such as Budget Management, Cash Flow Management, Commercial Project Management, and more, you'll gain the practical tools and theoretical insights necessary to make informed decisions that drive business success. The Commercial Management course goes beyond just imparting knowledge-with dedicated modules on Commercial Relationships, Partnership and Agreements, Customer Relationship Management (CRM), and Managing Customer Lifecycle, the course ensures that you are well-prepared to build and sustain profitable business relationships. Moreover, you'll learn how to navigate the complexities of Commercial Legislation and manage Loans and Debts effectively, thereby securing the financial stability of your business. With an in-depth understanding of the subject matter and insights gained through the course, you'll be well-placed to drive your career to new heights, making a significant impact in the commercial sector. Learning Outcomes Understand the basics of commercial management. Develop commercial relationships and partnerships. Master budget and cash flow management. Acquire negotiation and risk management skills. Manage commercial projects effectively. Utilise CRM for better customer relations. Understand the roles of shareholders in commercial management. Apply knowledge of loans and debt management. Comply with commercial legislation. Manage customer lifecycle for business growth. Who is this course for? Individuals looking to enhance their commercial management skills. Those aspiring to take on management roles in commercial sectors. Professionals aiming to improve their financial decision-making abilities. Business owners seeking to bolster the financial health of their ventures. Anyone interested in mastering the intricacies of commercial management. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Career Path Commercial Manager: £40,000 - £70,000 per year. Financial Analyst: £30,000 - £50,000 per year. Business Development Manager: £35,000 - £60,000 per year. Customer Relationship Manager: £30,000 - £50,000 per year. Project Manager: £35,000 - £60,000 per year. Certification Upon completion of the course materials in Commercial Management, a written assignment test will be available for you to take at your convenience, either during or after the course. Successfully passing this test allows you to obtain a pdf certificate for a fee of £4.99. Should you wish to have a physical copy of your certificate, it can be ordered for an additional cost of £8. Prerequisites No prior qualifications or experience is necessary to enrol in this Commercial Management course. Created by professionals, this course is compatible with all types of devices, including PCs, Macs, tablets, and smartphones, ensuring flexibility and accessibility. You can access the course from anywhere, anytime, provided you have a stable internet connection. Course Curriculum Module 01: Introduction to Commercial Management Introduction to Commercial Management 00:24:00 Module 02: Commercial Relationship Part-1 Commercial Relationship Part-1 00:16:00 Module 03: Commercial Relationship Part-2 Commercial Relationship Part-2 00:20:00 Module 04: Partnership and Agreements Partnership and Agreements 00:25:00 Module 05: Budget Management Budget Management 00:33:00 Module 06: Cash Flow Management Part- 1 Cash Flow Management Part- 1 00:22:00 Module 07: Cash Flow Management Part- 2 Cash Flow Management Part- 2 00:23:00 Module 08: Negotiation Negotiation 00:22:00 Module 09: Commercial Risk Management Commercial Risk Management 00:27:00 Module 10: Commercial Project Management Commercial Project Management 00:27:00 Module 11: Customer Relationship Management (CRM) Part-1 Customer Relationship Management (CRM) Part-1 00:30:00 Module 12: Customer Relationship Management (CRM) Part-2 Customer Relationship Management (CRM) Part-2 00:32:00 Module 13: Managing Customer Lifecycle Managing Customer Lifecycle 00:24:00 Module 14: Roles of Shareholders in Commercial Management Roles of Shareholders in Commercial Management 00:30:00 Module 15: Loans and Debts Management Loans and Debts Management 00:26:00 Module 16: Commercial Legislations Commercial Legislations 00:18:00 Assignment Assignment - Commercial Management 00:00:00
This course embarks on a journey through advanced strategies in Customer Relationship Management (CRM), exploring pivotal concepts and methods essential for effective implementation. Upon successful completion, participants will gain proficiency in the following areas: Explore CRM models driving loyalty and engagement to shape successful customer relationships. Delve into managing interactions, fostering enduring relationships via empathetic communication and issue resolution. Uncover the customer lifecycle stages, gaining insights into navigation and optimization from awareness to loyalty. Explore CLV's (Customer Lifetime Value) importance, its calculation, and leveraging for strategic business decisions. This course delves into advanced CRM strategies, including diverse models fostering loyalty and engagement. It covers managing interactions, navigating customer lifecycles, and leveraging Customer Lifetime Value (CLV) for strategic decision-making. This course delves deeply into CRM strategies, including advanced models, customer interaction management, and customer lifecycle value, aiming to equip professionals with vital skills for business success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Exploring Advanced Strategies in Customer Relationship Management (CRM) Self-paced pre-recorded learning content on this topic. Exploring Advanced Strategies In Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Business Management and Finance Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Business Management and Finance Course Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Management and Finance Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Management and Finance Course Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Business Management and Finance Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Business Management and Finance Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Business Management and Finance Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Business Management and Finance Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Management and Finance Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Business Management and Finance Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum **Business Management** Module 01: Basics of Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Module 02: The Vision, Design & Execution Phase of Business Management The Vision Phase 00:15:00 The Design Phase 01:00:00 The Execution Phase 01:00:00 Module 03: The Monitoring & Optimising Phase of Business Management The Monitoring Phase 00:30:00 The Optimising Phase 01:00:00 Module 04: Project Management Project Management 00:45:00 Module 05: Marketing, Positioning and Pricing Marketing and Its Components 00:05:00 Positioning and Pricing 00:05:00 Module 06: Selling and Negotiating Selling and Negotiating 00:06:00 Module 07: Leadership and Management Leadership and Management 00:20:00 Module 08: Five Practices and Change Management Five Practices 00:05:00 Managing Change 00:05:00 Module 09: Critical Thinking Critical Thinking 00:40:00 Module 10: Business Relationship Management Managing Relationships 00:30:00 Module 11: Meeting Management Meeting Management 01:30:00 Module 12: Infrastructure of the Information Technology for Business Management IT Infrastructure and Emerging Technologies 00:10:00 Foundations of Business Intelligence : Databases and Information Management 00:20:00 Telecommunications, Internet, and Wireless Technology 00:10:00 Securing Information Systems 00:40:00 Module 13: Key System Applications for the Digital Business Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 00:15:00 E-Commerce : Digital Markets, Digital Goods 00:15:00 Knowledge Management Systems 00:25:00 **Financial Accounting** Module : 01 Chris Moore - Accounting for Beginners Promo 00:01:00 Chris Moore - 1. Introduction 00:03:00 Chris Moore - 2. First Transactions 00:05:00 Chris Moore - 3. T Accounts introduction 00:03:00 Chris Moore - 4. T-Accounts conclusion 00:03:00 Chris Moore - 5. Trial Balance 00:02:00 Chris Moore - 6. Income Statement 00:03:00 Chris Moore - 7. Balance Sheet 00:03:00 Module : 02 Chris Moore - 8. Balance Sheet Variations 00:03:00 Chris Moore - 9. Accounts in practise 00:05:00 Chris Moore - 10. Balance Sheets what are they 00:05:00 Chris Moore - 11. Balance Sheet Level 2 00:03:00 Chris Moore - 12. Income Statement Introduction 00:06:00 Chris Moore - 13. Are they Expenses, or Assets 00:03:00 Chris Moore - 14. Accounting Jargon 00:02:00 Module : 03 Chris Moore - 15. Accruals Accounting is Fundamental 00:03:00 Chris Moore - 16. Trial Balance 3 days ago More 00:04:00 Chris Moore - 17. Fixed Assets and how it is shown in the Income Statement 00:03:00 Chris Moore - 18. Stock movements and how this affects the financials 00:03:00 Chris Moore - 19. Accounts Receivable 00:03:00 Chris Moore - 20. How to calculate the Return on Capital Employed 00:05:00 Chris Moore - 21. Transfer Pricing - International Rules 00:02:00 Mock Exam Mock Exam - Business Management and Finance Course 00:20:00 Final Exam Final Exam - Business Management and Finance Course 00:20:00
Master the art of Stakeholder Management with our comprehensive training program. Whether you're a project manager, business analyst, or aspiring leader, understanding and effectively engaging with stakeholders is crucial for organizational success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Stakeholder Management Training course, learners will gain essential skills to effectively handle relationships with stakeholders. They will understand the importance of identifying and analyzing stakeholders, learning how to map their interests and influence. Building strong relationships through effective communication and engagement strategies will be emphasized, enabling learners to foster trust and cooperation. They will also learn techniques to manage conflicts that may arise with stakeholders, ensuring smoother project implementation and outcomes. The course covers various stakeholder theories, providing insights into different perspectives and approaches to stakeholder management. Learners will develop the ability to monitor and evaluate stakeholder engagement efforts, helping them adjust strategies for better outcomes. Overall, the course equips learners with practical tools and knowledge to navigate complex stakeholder relationships in a business environment effectively. Course Curriculum Module 01: Introducing Stakeholder Management Module 02: Stakeholder Mapping Module 03: Building Strong Business Relationships With Stakeholders Module 04: Stakeholder Engagement Module 05: Managing Stakeholder Conflict Module 06: Stakeholder Theories Module 07: Monitoring and Evaluating the Engagement Module 08: Stakeholder Engagement Through Effective Communication Learning Outcomes Understand Stakeholder Management principles and their significance in organisations. Apply Stakeholder Mapping techniques to identify key stakeholders effectively. Develop strategies for building and maintaining strong stakeholder relationships. Implement methods for engaging stakeholders in business decision-making processes. Manage and resolve conflicts that may arise with stakeholders effectively. Evaluate Stakeholder Engagement initiatives using appropriate monitoring and evaluation methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Stakeholder Management Training 1:19:44 1: Module 01: Introducing Stakeholder Management 07:57 2: Module 02: Stakeholder Mapping 08:42 3: Module 03: Building Strong Business Relationships With Stakeholders 07:55 4: Module 04: Stakeholder Engagement 09:07 5: Module 05: Managing Stakeholder Conflict 11:16 6: Module 06: Stakeholder Theories 10:15 7: Module 07: Monitoring and Evaluating the Engagement 08:39 8: Module 08: Stakeholder Engagement Through Effective Communication 13:53 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Project managers Business analysts Marketing professionals Operations managers Strategic planners Career path Business Development Manager Public Relations Officer Corporate Communications Specialist Government Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Accredited by CPD QS | Interactive Lessons | Tutor Support included | Special Price
This comprehensive course is designed to offer insights into the fundamental concepts and principles of customer relationship management (CRM), encompassing its application in diverse commercial settings, the array of available CRM technologies, and the pivotal attributes characterizing CRM systems. It delves into the correlation between CRM and customer experience, explores the advantages of adopting CRM systems, and elucidates the foundational principles essential for effective CRM strategies. Upon successful completion, participants will gain proficiency in the following areas: Understanding the core concepts of customer relationship management. Exploring the commercial contexts in which CRM operates. Identifying various types of Customer Relationship Management Technology. Comprehending the key features integral to a CRM System. Analyzing the interconnectedness of CRM and Customer Experience. Recognizing the primary benefits associated with CRM implementation. Grasping the underlying principles that guide effective CRM practices. CRM (Customer Relationship Management) is the focal point of this course, covering its foundational concepts, principles, diverse technology types, commercial applications, and the pivotal relationship between CRM and customer experience. Additionally, the course will delve into the advantages associated with implementing a CRM system, providing a holistic comprehension of this vital business strategy. This course aims to provide an overview of the concepts and principles of customer relationship management, the commercial contexts in which it is used, the various types of CRM technology available, and the key features of a CRM system. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Customer Relationship Management Self-paced pre-recorded learning content on this topic. Understanding Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Are you looking to enhance your stakeholder management skills? If yes, then you have come to the right place. Our comprehensive course on stakeholder management will assist you in producing the best possible outcome by mastering the stakeholder management skills. The stakeholder management course is for those who want to be successful. In the stakeholder management course, you will learn the essential knowledge needed to become well versed in . Our stakeholder management course starts with the basics of stakeholder management and gradually progresses towards advanced topics. Therefore, each lesson of this stakeholder management course is intuitive and easy to understand. Why would you choose the stakeholder management course from Compliance Central: Lifetime access to stakeholder management course materials Full tutor support is available from Monday to Friday with the stakeholder management course Learn stakeholder management skills at your own pace from the comfort of your home Gain a complete understanding of stakeholder management course Accessible, informative stakeholder management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study stakeholder management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your stakeholder management course Stakeholder Management Curriculum Breakdown of the stakeholder management Course Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The stakeholder management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Stakeholder Management . It is also great for professionals who are already working in stakeholder management and want to get promoted at work. Requirements To enrol in this stakeholder management course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Stakeholder Management, such as- Stakeholder Engagement Stakeholder Insight Manager Stakeholder Engagement Officer Stakeholder Executive Industry Relations Manager Certificates CDP Accerdited PDF Certificate Digital certificate - Included Get a CPD accredited PDF certificate for Free. CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. Delivery Charge: Inside the UK: Free Outside the UK: £9.99