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859 Business Development courses

The keys to success to continuous improvement

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

The keys to success to continuous improvement
Delivered In-PersonFlexible Dates
Price on Enquiry

Management and Leadership Development Training

4.7(160)

By Janets

It is essential for a thriving manager or leader to have the management and leadership skills. Without the required skills, it will be quite challenging for administering and leading a group of staff, or organisation. This Management and Leadership Development Training course is intended to improve your managing and leadership skills in the most effective way possible. You will learn how to build trust and confidence, understand the fundamental requirements and knowledge of becoming an efficient manager, how to gain employee satisfaction, and so on. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Management and Leadership Development Training - Updated Version Leadership & Management Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Business Management Introduction to Business Management 00:27:00 Operations Management 00:26:00 Introduction to Business Analysis 00:16:00 Strategic Analysis and Product Scope 00:30:00 Project Management 00:21:00 Business Development and Succession Planning 00:26:00 Business Processes 00:44:00 Planning & Forecasting Operations 00:23:00 Performance Management 00:20:00 Management of Cash and Credit 00:21:00 Managing Risk and Recovery 00:28:00 Quality Management 00:23:00 Communication Skills 00:27:00 Business Environment 00:18:00 Organisational Skills 01:18:00 Negotiation Techniques 00:18:00 Human Resource Management 00:19:00 Motivation and Counselling 00:21:00 Customer Service 00:18:00 Time Management 00:42:00 Conflict Management 00:16:00 Mock Exam Mock Exam- Management and Leadership Development Training 00:20:00 Final Exam Final Exam- Management and Leadership Development Training 00:20:00 Management and Leadership Development Training - Old Version Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development Programme- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Management and Leadership Development Training
Delivered Online On Demand44 hours
£25

Marketing Principles

By IOMH - Institute of Mental Health

Overview This Marketing Principles course will unlock your full potential and will show you how to excel in a career in Marketing Principles. So upskill now and reach your full potential. Everything you need to get started in Marketing Principles is available in this course. Learning and progressing are the hallmarks of personal development. This Marketing Principles will quickly teach you the must-have skills needed to start in the relevant industry. In This Marketing Principles Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Marketing Principles skills to help you advance your career. Acquire a comprehensive understanding of various Marketing Principles topics and tips from industry experts. Learn in-demand Marketing Principles skills that are in high demand among UK employers, which will help you to kickstart your career. This Marketing Principles course covers everything you must know to stand against the tough competition in the Marketing Principles field.  The future is truly yours to seize with this Marketing Principles. Enrol today and complete the course to achieve a Marketing Principles certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Marketing Principles course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Marketing Principles course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Marketing Principles course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Marketing Principles is suitable for anyone aspiring to start a career in Marketing Principles; even if you are new to this and have no prior knowledge on Marketing Principles, this course is going to be very easy for you to understand.  And if you are already working in the Marketing Principles field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Marketing Principles course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Marketing Principles course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Marketing Principles course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Marketing Principles course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Marketing and the Firm Marketing and the Firm 00:01:00 Marketing Orientation and Context 00:01:00 Creating Value and Competitive Advantage #1 00:01:00 Creating Value and Competitive Advantage #2 00:01:00 Marketing Definition 00:01:00 Marketing Exchange 00:01:00 Marketing Interactions #1 00:01:00 Marketing Interactions #2 00:02:00 BCG's Advantage Matrix Model 00:01:00 Section 02: Situational Marketing Analysis External Environment - Analysis #1 00:01:00 External Environment - Analysis #2 00:01:00 External Environment - Analysis #3 00:01:00 External Forces Facing Marketing 00:01:00 Demographic Shift 00:01:00 Demographic Changes 00:02:00 Stakeholder Mapping #1 00:01:00 Stakeholder Mapping #2 00:01:00 Section 03: Microenvironments - Industry and Market Microenvironments - Industry and Market 00:01:00 Difference between an Industry and a Sector 00:02:00 Common Mistakes #1 00:02:00 Common Mistakes #2 00:01:00 Market Analysis #1 00:01:00 Market Analysis #2 00:01:00 Internal Firm Analysis and Environment Analysis 00:02:00 Enterprise Value Chain Analysis #1 00:01:00 Enterprise Value Chain Analysis #2 00:01:00 Enterprise Value Chain Analysis #3 00:01:00 Porter's Value Chain 00:01:00 Elements in Porter's Value Chain #1 00:01:00 Elements in Porter's Value Chain #2 00:01:00 SWOT - Gap Analysis 00:02:00 TOWS and Building Conversion Strategies 00:01:00 Section 04: Formulating a Marketing Plan - Building Components Formulating a Marketing Plan - Building Components #1 00:01:00 Formulating a Marketing Plan - Building Components #2 00:02:00 Formulating a Marketing Plan - Building Components #3 00:01:00 Product Life Cycle and Building a Product Strategy 00:01:00 Segmentation and Targeting- Geography, Consumer Behaviour and Cultures 00:01:00 Positioning Your Market Offering 00:01:00 Pricing Your Product for the Market 00:01:00 Channels and Distribution 00:01:00 Promotion and Brand Advertising 00:01:00 Business Development and Customer Relationship Marketing (CRM) 00:01:00 Hard-selling 00:01:00 Sales Funnel 00:01:00 Stages in the Sales Funnel 00:02:00 Section 05: Executing the Marketing Plan Action Planning, Roles and Responsibilities 00:01:00 Metrics and Measures 00:02:00 Marketing and Information Technology 00:01:00 Marketing Information (MIS) Systems: Sorting Data and Reporting 00:02:00 Marketing and Information Technology 00:01:00 The Marketing Profession and Building the Marketing Team 00:01:00

Marketing Principles
Delivered Online On Demand1 hour 1 minutes
£11.99

Creating and Maintaining a Successful Organisation

By OnlineCoursesLearning.com

Making and Maintaining a Successful Organization Certification When you have a dream or a thought, you need to discover a manner by which to acquaint that with the world. As a rule, this includes the making of some type of association. Notwithstanding, it very well may be hard to sort out what corporate design is best for you and how to guarantee that the association keeps on succeeding admirably into what's to come. You additionally need to realize how to arrive at the broadest conceivable market, to offer your organization the most obvious opportunity at progress as right on time as could be expected. This course gives you complete data with respect to how to set up and effectively run an association. We start by giving you a short outline of the most well-known strategies for setting up your association, covering organizations that are intended to make a benefit, just as friendly ventures. We at that point proceed onward to talk about recruiting and excusing staff. Then, the course examines the different manners by which you can advertise your association, to contact the broadest conceivable crowd. At long last, we give you a rundown of abilities that each business person ought to gain and ceaselessly create. You will Learn: The contrast between the three generally regular for-benefit corporate designs. Instructions to advise on the off chance that you need to zero in on recruiting new staff. Why you ought to put resources into pay-per-click promoting, particularly when you are simply beginning. The upside of becoming familiar with site design improvement. The significance of self-reflection to the accomplishment of your organization. Why you should zero in on improving your business abilities. Advantages of taking this Course: Finding out about the distinctive not-for-benefit lawful designs and figuring out which one may suit your necessities. Seeing more about the UK's secured qualities and how to remain inside the law, while recruiting and excusing staff individuals. Getting familiar with the different online media stages, including their essential socioeconomics. Realizing why your planning abilities are vital and how you can improve them. Understanding what being beneficial really implies, with regards to running your own association.

Creating and Maintaining a Successful Organisation
Delivered Online On Demand
£50

Industrial and Organisational Psychology

By IOMH - Institute of Mental Health

Overview of Industrial and Organisational Psychology Join our Industrial and Organisational Psychology course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Industrial and Organisational Psychology course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Industrial and Organisational Psychology course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Industrial and Organisational Psychology Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Industrial and Organisational Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Industrial and Organisational Psychology course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Industrial and Organisational Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Industrial and Organisational Psychology course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Industrial and Organisational Psychology Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction To I/O Psychology & Basic Theories Introduction 00:01:00 What is I/O Psychology? 00:10:00 The Big 5 Personality Trait Model 00:04:00 Maslow's Hierarchy of Needs 00:05:00 Roles Of I/O Psychologists Employee Motivation 00:05:00 Job Analysis 00:06:00 Building Leadership & Training 00:07:00 Workplace diversity 00:04:00 Product Design 00:05:00 Improving Workplace Performance 00:07:00 Ergonomics 00:03:00 Examples of Lean Tools 00:04:00 Ergonomics Part 2 00:04:00 Popular Jobs Opportunities In I/O Psychology HR Management 00:10:00 Workforce Insight Analyst 00:09:00 Business Development Consultant 00:05:00 Organizational Effectiveness Manager 00:10:00 Executive Coach 00:06:00 Internal External Business Consultant 00:20:00 Team Development Manager 00:14:00 Change Manager 00:07:00 Strategy Development Manager 00:11:00 Recruitment Manager 00:10:00 Behavioral Analyst 00:02:00 Policy Officer 00:09:00 Engineering Psychologist 00:06:00 Difference between IO and Business Psychology 00:02:00 Is IO Psychology for you? 00:03:00

Industrial and Organisational Psychology
Delivered Online On Demand3 hours 9 minutes
£11

Do It Yourself Local SEO For The Small Business Owner

4.5(3)

By Studyhub UK

Are you tired of losing your small business in the vast digital ocean? Dive into our course, 'Do It Yourself Local SEO For The Small Business Owner,' where we empower you to navigate the complexities of online visibility. Crafted specifically for entrepreneurs like you, this course offers a transformative journey towards mastering the art of local SEO. From establishing a robust online presence to leveraging powerful tools and strategies, embark on a voyage that promises to elevate your business to new heights. Unlock the secrets of local SEO with our comprehensive curriculum designed to demystify every aspect of online visibility. Learn to build a simple yet effective website that serves as your digital storefront. Discover the intricacies of platforms like Google+ and Yelp, harnessing their potential to attract local customers. Dive into the world of social media and business listings, harnessing their power to enhance your online footprint. Armed with invaluable insights and practical skills, you'll emerge equipped to conquer the digital realm with confidence and finesse. As you traverse through our course, you'll not only gain proficiency in essential techniques like content writing, social syndication, and link building but also cultivate a deeper understanding of customer engagement and reputation management. With each module, you'll inch closer to your business goals, with the knowledge and tools necessary to thrive in today's competitive landscape. Join us on this transformative journey and witness firsthand the remarkable impact of mastering local SEO. Learning Outcomes: Establish a professional website tailored to your business needs. Harness the power of Google+, Yelp, and social media for enhanced visibility. Master the art of content creation and syndication to engage your audience effectively. Build a robust network of citations and backlinks to boost your online authority. Implement strategies for soliciting and managing customer reviews to bolster your reputation. Why buy this Do It Yourself Local SEO For The Small Business Owner? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Do It Yourself Local SEO For The Small Business Owner there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Do It Yourself Local SEO For The Small Business Owner course for? Establish a professional website tailored to your business needs. Harness the power of Google+, Yelp, and social media for enhanced visibility. Master the art of content creation and syndication to engage your audience effectively. Build a robust network of citations and backlinks to boost your online authority. Implement strategies for soliciting and managing customer reviews to bolster your reputation. Prerequisites This Do It Yourself Local SEO For The Small Business Owner does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Do It Yourself Local SEO For The Small Business Owner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path SEO Specialist: £25,000 - £40,000 per annum Digital Marketing Manager: £30,000 - £50,000 per annum Social Media Coordinator: £20,000 - £35,000 per annum Content Writer: £22,000 - £35,000 per annum Marketing Consultant: £25,000 - £45,000 per annum Business Development Executive: £25,000 - £40,000 per annum Course Curriculum Introduction To The Course Setting Up a Simple Website for Business Do You Build Your Own Website Or Pay Someone Else To Build It? 00:02:00 Why Your Website Must Be Mobile Friendly in 2015 00:02:00 Learning WordPress - A Simple Content Management System 00:04:00 Squarespace - Simple For The 'Do It Yourself' Crowd 00:03:00 Setting Up Your Google+ Business Page Introduction To Google+ For Business 00:02:00 A Poor Google+ Business Page Vs. a Good Google+ Business Page 00:06:00 An Example Google+ Business Page Setup 00:05:00 Using Canva To Create a Header Image 00:02:00 Posting on Google+ For Business 00:02:00 Setting Up Your Yelp Business Page Setting Up a Yelp Business Page 00:02:00 Basic Social Media Setup Facebook Business Page Setup 00:03:00 Setting Up a LinkedIn Business Page 00:02:00 Setting Up a Twitter Profile 00:02:00 Run a Social Media Contest To Generate Buzz 00:02:00 Creating Business Listings for Local SEO Name, Address, and Phone Consistency For Your Business 00:03:00 Building Citations (aka Business Listings) 00:09:00 What are Data Aggregators? 00:03:00 Tools For Building Citations, Rank Tracking & More Check Citation Errors For Free With Moz Local 00:06:00 Using Brightlocal for Building Citations, Monitoring Reviews, Tracking & More 00:07:00 GeoRanker For Checking Your Rankings 00:01:00 UpCity Local SEO 00:12:00 Optimizing Your Website for Local SEO Adding Name, Address, and Phone (NAP) To Your Website 00:04:00 Using The 'WordPress Local SEO' Plugin For Your Site 00:02:00 Local SEO Articles Worth Reading 00:05:00 Content Writing Why Content Is So Important 00:05:00 Building Content Pages For Your Services 00:03:00 The Google Keyword Planner - Keyword Research 00:04:00 Adding Heading Tags 00:01:00 Adding an 'Alt' Tag To Your Images 00:04:00 Hiring a Writer for Only $5 00:06:00 Link To Other Relevant Content On Your Website 00:03:00 Social Syndication Setting Up JetPack To Post On Social Media Automatically 00:03:00 Asking for Reviews From Your Customers Why reviews are very important for your small business 00:04:00 The Review Generator Handout 00:02:00 Getting Links From Other Websites aka Backlinks What Are Backlinks? 00:04:00 Simple Ways To Get Backlinks for Small Businesses 00:02:00 Other Business Sites To Consider Signing Up On Thumbtack 00:02:00 Angie's List & HomeAdvisor 00:02:00 Where To Go From Here Your Overwhelmed - If Your Willing To Hire Someone 00:02:00 Conclusion Wrapping Up 00:03:00 Assignment Assignment - Do It Yourself Local SEO For The Small Business Owner 00:00:00

Do It Yourself Local SEO For The Small Business Owner
Delivered Online On Demand2 hours 21 minutes
£10.99

Commercial awareness for project staff and engineers (In-House)

By The In House Training Company

Nowadays not only do we rely on our commercial and sales staff to hit that bottom line but we expect our engineers and project teams to play their part too - not only through their engineering and management skills but by behaving in a commercially minded way in their dealings with their counterparts in customer or supplier organisations. This means understanding, amongst other things, the issues surrounding the commencement of work ahead of contract, having a clear contract baseline, recognising the broader implications of contract change, the need for timeliness and the consequences of failing to meet the contracted timetable. This practical one-day programme has been designed specifically to give engineers, project staff and others just that understanding. The course is designed principally to provide engineers and project staff with an appreciation of contractual obligations, liabilities, rights and remedies so that they understand the implications of their actions. It is also suitable for business development staff who are negotiating contracts on behalf of the business. The main focus of the day is on creating an awareness of when a situation may have commercial implications that would harm an organisation's business interests if not recognised and handled appropriately and how taking a positive but more commercial approach to those situations can lead to a more positive outcome for the business. As well as providing an understanding of the commercial imperatives the day also focuses on specific areas affecting engineers and project staff, such as the recognition and management of change, the risks when working outside the contract and managing delays in contracts. The course identifies the different remedies that may apply according to the reasons for the delay and provides some thoughts on pushing back should such situations arise. On completion of this programme the participants will: appreciate the need for contractual controls and will have a better understanding of their relevance and how they can be applied, particularly the issues of starting work ahead of contract, implementing changes and inadvertently creating a binding contract by their behaviour; have gained an understanding of the terminology and procedural issues pertaining to contracting within a programme; and be more commercially aware and better equipped for their roles. 1 Basic contract law - bidding and contract formation Purpose of a contract Contract formation - the key elements required to create a legally binding agreement Completeness and enforceability Express and implied terms Conditions v warranties The use of, and issues arising from, standard forms of sale and purchase Use of 'subject to contract' Letters of intent Authority to commit 2 Change management Recognising changes to a contracted requirement Pricing change Implementation and management of change 3 Key contracting terms and conditions By the end of this module participants will be able to identify the key principles associated with: Pricing Getting paid and retaining payment Cashflow Delivery and acceptance Programme delaysExamining some reasons for non-performance...Customer failureContractor's failureNo fault delays ... and the consequences of non-performance: Damages claimsLiquidated damagesForce majeureContinued performance Waiver clauses and recent case law Use of best/reasonable endeavours Contract termination 4 Warranties, indemnities and liability Express and implied warranties Limiting liability 5 Protection of information Forms of intellectual property Background/foreground intellectual property Marking intellectual property Intellectual property rights Copyright Software Confidentiality agreements Internet

Commercial awareness for project staff and engineers (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Management Complete Course (Operation, HR, Admin, Security, Retail)

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Management Complete Course (Operation, HR, Admin, Security, Retail) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Management Complete Course (Operation, HR, Admin, Security, Retail) Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Management Complete Course (Operation, HR, Admin, Security, Retail) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Management Complete Course (Operation, HR, Admin, Security, Retail) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Management Complete Course (Operation, HR, Admin, Security, Retail)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Management Complete Course (Operation, HR, Admin, Security, Retail) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Management Complete Course (Operation, HR, Admin, Security, Retail) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Management Complete Course (Operation, HR, Admin, Security, Retail) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Management Complete Course (Operation, HR, Admin, Security, Retail) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Management Complete Course (Operation, HR, Admin, Security, Retail) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Management Complete Course (Operation, HR, Admin, Security, Retail) Operations Management Introduction to Operations Management 00:23:00 Project Management 00:22:00 Business Development and Succession Planning 00:27:00 Process Management 00:26:00 Supply Chain Management 00:23:00 Planning & Forecasting Operations 00:23:00 Procurement & Purchasing Management 00:23:00 Manufacturing & Delivery Operations 00:19:00 Quality Management 00:23:00 Managing Risk and Recovery 00:29:00 Performance Management 00:21:00 Talent Management 00:20:00 Communication Skills 00:26:00 Negotiation Techniques 00:19:00 Conflict Management 00:17:00 Stress Management 00:19:00 Time Management 00:40:00 Business Environment 00:19:00 Business Writing Skills 00:39:00 HR Management Course Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 : Employee Termination 00:15:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law 00:26:00 Administrative Management Module 01: Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:21:00 Module 04: Business Telephone Skills 00:21:00 Module 05: Representing Your Boss and Company 00:36:00 Module 06: Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:27:00 Module 09: Organisational Skills 00:27:00 Module 10: Customer Service 00:18:00 Module 11: Effective Planning and Scheduling 00:48:00 Module 12: Invoicing/Petty Cash 00:29:00 Security Management Diploma Module 01: Introduction to Security Management 00:30:00 Module 02: Organisational Security Management 00:26:00 Module 03: Security Risk Analysis and Risk Reduction 00:23:00 Module 04: Physical and Information Security Protection 00:32:00 Module 05: Business Resilience and Crisis Management 00:17:00 Module 06: Cyber Security and Fraud Prevention 00:25:00 Module 07: Security Investigations and Threat Awareness 00:24:00 Module 08: Laws and Regulations 00:25:00 Retail Management Introduction to Retail Management 00:22:00 Retail Strategy 00:13:00 Retail Buying and Merchandising 00:17:00 Retail Pricing 00:32:00 Supply Chain Management in Retailing 00:12:00 The Sales Process and Dealing with Customers at the Checkout 00:10:00 Importance of Consumer Behaviour 00:12:00 Taking Trends and Targeting Customers Effectively 00:11:00 The Importance of Communicating with Customers 00:18:00 Choosing a Retail Location 00:14:00 Retail Psychology 00:13:00 Negotiate the Right Deal with Suppliers 00:12:00 Develop Store Security Procedures 00:16:00 Management Skills for Leading Your Team 00:17:00 Selling in Multiple Channels1 00:21:00 Retail Brand Management 00:16:00 Health & Safety for Retail Stores 00:21:00 Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Management Complete Course (Operation, HR, Admin, Security, Retail) 00:20:00 Final Exam Final Exam - Management Complete Course (Operation, HR, Admin, Security, Retail) 00:20:00

Management Complete Course (Operation, HR, Admin, Security, Retail)
Delivered Online On Demand24 hours
£10.99

Level 3 Diploma in English and Communications for Business

By Kingston Open College

Awarded by ATHE + Ofqual Regulated + TOTUM Pro Discount Card + Tutor Support + Fully Online + Job Placement Assistance

Level 3 Diploma in English and Communications for Business
Delivered Online On Demand3 weeks
£750

Contract management for practitioners (In-House)

By The In House Training Company

This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment

Contract management for practitioners (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry