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997 Business Development courses

Certificate on Negotiation Skills

5.0(5)

By Online Training Academy

Master the art of negotiation and transform your professional and personal interactions with our comprehensive Negotiation Skills Professional Diploma. Designed for individuals seeking to enhance their ability to negotiate effectively in various settings, this course will provide you with the essential skills and strategies to succeed. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course on negotiation skills, learners will gain essential abilities to prepare effectively for negotiations, laying a strong foundation for success. They will understand the core principles of negotiation, including how to find mutual benefits and create win-win outcomes. The course will also teach strategies to handle challenging issues and difficult negotiators. Participants will learn techniques for negotiating in various settings beyond the boardroom, and how to represent others in negotiations. Additionally, the course will guide learners through the critical phases of bargaining and closing deals, ensuring they can secure the best possible agreements. By the end of the course, learners will be equipped with practical skills and confidence to navigate any negotiation scenario professionally and effectively. Course Curriculum Module 01: Getting Prepared Module 02: Laying the Groundwork Module 03: Understanding Negotiation Module 04: About Mutual Gain Module 05: Dealing with Difficult Issues Module 06: Negotiating Outside the Boardroom Module 07: Negotiating on Behalf of Someone Else Module 08: Phase Two - Bargaining Module 09: Phase Three - Closing Learning Outcomes: Develop strategic preparation techniques for effective negotiation scenarios. Master foundational groundwork for successful negotiation engagements. Grasp key principles of negotiation dynamics and strategies. Foster mutual gain through collaborative negotiation tactics. Address and resolve difficult negotiation issues effectively. Navigate negotiations beyond the boardroom setting confidently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business managers seeking enhanced negotiation capabilities. Team leaders aiming to improve negotiation outcomes. Sales professionals looking to close better deals. Entrepreneurs negotiating with partners and stakeholders. Consultants representing clients in various negotiations. Career path Corporate Negotiator Sales Manager Business Development Manager Procurement Specialist Contract Manager Mediation Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate on Negotiation Skills
Delivered Online On Demand1 hour 6 minutes
£10

Engineering Management

4.5(3)

By Studyhub UK

Is your dashboard glowing with the dreaded engine management light? No, we're not talking about your car. Imagine that light representing a stalled engineering project, missed deadlines, or disengaged team. The solution? Engineering Management. This comprehensive course equips you with the skills to navigate the dynamic world between engineers and business, transforming frustration into high-performance teams and successful projects. In just 12 modules, you'll master the tools and techniques to become an indispensable leader in the engineering field.  Learning Outcomes Gain a strategic understanding of engineering management principles. Develop analytical skills for effective decision-making. Master project planning and risk mitigation strategies. Cultivate strong leadership and team management capabilities. Navigate the financial and legal aspects of engineering manager jobs. Why buy this Engineering Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Engineering Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Engineering Management course for? Engineers seeking career progression into management roles. Professionals seeking to bridge the gap between technical and business aspects. Individuals aiming to strengthen their project management expertise. Those seeking to develop strong leadership and communication skills. Anyone interested in a stimulating career in engineering management. Prerequisites This Engineering Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Engineering Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Project Manager - £45,000 - £65,000 Annually Engineering Operations Manager - £50,000 - £70,000 Annually Programme Manager - £55,000 - £80,000 Annually Engineering Consultant - £50,000 - £75,000 Annually Contract Manager - £48,000 - £68,000 Annually Business Development Manager - £52,000 - £78,000 Annually Course Curriculum Module 01: Introduction to Engineering Management Introduction to Engineering Management 00:16:00 Module 02: Engineering Management Career Engineering Management Career 00:16:00 Module 03: Decision Analysis Decision Analysis 00:16:00 Module 04: Strategic Planning Strategic Planning 00:14:00 Module 05: Cost Accounting and Risk Management Cost Accounting and Risk Management 00:12:00 Module 06: Operations and Supply Chain Management Operations and Supply Chain Management 00:18:00 Module 07: Financial Accounting and Management Financial Accounting and Management 00:20:00 Module 08: Marketing Management Marketing Management 00:18:00 Module 09: Management and Technology Management and Technology 00:16:00 Module 10: The Spirit of Entrepreneurship The Spirit of Entrepreneurship 00:16:00 Module 11: Business Law Business Law 00:18:00 Module 12: Systems Engineering Systems Engineering 00:14:00

Engineering Management
Delivered Online On Demand3 hours 14 minutes
£10.99

Negotiation Skills

4.5(3)

By Studyhub UK

Welcome to the art of negotiation, a skill that can transform your personal and professional life. Our Negotiation Skills course is designed to equip you with the tools, strategies, and mindset to become a master negotiator. Whether you're navigating business deals, resolving conflicts, or simply seeking to enhance your everyday interactions, this course provides a comprehensive understanding of the negotiation process. From laying the groundwork and exchanging information to the final close, you'll gain insights into the dynamics of successful negotiation. Learn to handle difficult issues with finesse and even negotiate on behalf of others. Join us in this exciting journey towards becoming a confident and persuasive negotiator. Learning Outcomes Understand the fundamentals of negotiation. Prepare effectively for negotiations. Lay the groundwork for successful negotiations. Navigate the phases of exchanging information and bargaining. Achieve mutual gain through negotiation. Why choose this Negotiation Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Negotiation Skills course for? Professionals looking to enhance their negotiation skills. Business leaders and managers seeking to improve deal-making abilities. Individuals interested in conflict resolution and mediation. Sales and marketing professionals. Anyone looking to excel in personal and professional negotiations. Career path Sales Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £80,000 Contract Manager: £30,000 - £70,000 Mediator: £30,000 - £70,000 Human Resources Manager: £30,000 - £60,000 International Relations Specialist: £25,000 - £70,000 Prerequisites This Negotiation Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Negotiation Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module One - Negotiation Skills: Understanding Negotiation Understanding Negotiation 00:09:00 Module Two - Negotiation Skills: Getting Prepared Getting Prepared 00:10:00 Module Three - Negotiation Skills: Laying the Groundwork Laying the Groundwork 00:12:00 Module Four - Negotiation Skills: Phase One - Exchanging Information Phase One - Exchanging Information 00:08:00 Module Five - Negotiation Skills: Phase Two - Bargaining Phase Two - Bargaining 00:11:00 Module Six - Negotiation Skills: About Mutual Gain About Mutual Gain 00:14:00 Module Seven - Negotiation Skills: Phase Three - Closing Phase Three - Closing 00:07:00 Module Eight - Negotiation Skills: Dealing with Difficult Issues Dealing with Difficult Issues 00:10:00 Module Nine - Negotiation Skills: Negotiating Outside the Boardroom Negotiating Outside the Boardroom 00:08:00 Module Ten - Negotiation Skills: Negotiating on Behalf of Someone Else Negotiating on Behalf of Someone Else 00:07:00 Mock Exam Mock Exam - Negotiation Skills 00:20:00 Final Exam Final Exam- Negotiation Skills 00:20:00

Negotiation Skills
Delivered Online On Demand2 hours 16 minutes
£10.99

Office Politics for Managers Course

5.0(2)

By Training Express

In the complex landscape of office dynamics, managers are often at the heart of navigating relationships, decisions, and power plays. This course is designed to equip managers with the understanding and strategies needed to effectively handle office politics without losing sight of professionalism. Through a mix of theoretical insights and practical knowledge, participants will learn how to build influence, manage challenging conversations, and foster a collaborative work environment. It's not about manipulative tactics but about mastering the art of diplomacy and decision-making in a professional setting. The course covers essential topics such as conflict resolution, strategic communication, and how to build and maintain a positive reputation within the workplace. Managers will gain valuable insights into recognising underlying motivations and managing diverse personalities, helping them make informed decisions while maintaining a productive and respectful office culture. With engaging content and a clear focus on managing workplace relationships, this course is perfect for those looking to advance their leadership skills in a subtly influential manner. Enroll now to gain comprehensive knowledge and mastery in navigating the intricate realm of office politics. Key Features CPD Accredited Office Politics for Managers Course FREE PDF + Hardcopy certificate Fully online, interactive Office Politics course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Office Politics for Managers Lesson 01 :New Hires Lesson 02 :It's About Interacting and Influencing Lesson 03 :Dealing with Rumors, Gossip, and Half - Truths Lesson 04 :Office Personalities Lesson 05 :Office Personalities Lesson 06: Getting Support for Your Projects Lesson 07:Conflict Resolution Lesson 08:Ethics Lesson 09:You Are Not an Island Lesson 10:Social Events Outside of Work Learning Outcomes: Master effective interaction and influence techniques for seamless teamwork. Tackle rumours, gossip, and half-truths with diplomacy and tact. Identify and navigate various office personalities for smoother collaboration. Strategically garner support for your projects within the organizational framework. Resolve conflicts through ethical and constructive approaches. Extend your professional network beyond the office through social events. Accreditation All of our courses are fully accredited, including this Office Politics for Managers Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Office Politics . Certification Once you've successfully completed your Office Politics for Managers Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Office Politics for Managers Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Politics for Managers Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Office Politics for Managers Course is ideal for: Experienced managers seeking advanced interpersonal skills. Team leaders aiming to foster a harmonious work environment. Professionals looking to enhance their influence within the workplace. HR personnel interested in conflict resolution strategies. New managers navigating the intricacies of office dynamics. Aspiring leaders eager to build a strong professional network. Requirements Learners do not require any prior qualifications to enrol on this Office Politics for Managers Course. You just need to have an interest in Office Politics for Managers Course. Career path After completing this Office Politics for Managers Course you will have a variety of careers to choose from. The following job sectors of Office Politics for Managers Course are: Human Resources Manager - £30K to 60K/year. Business Development Manager - £25K to 70K/year. Marketing Manager - £25K to 60K/year. Project Manager - £30K to 65K/year. Operations Manager - £30K to 65K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Office Politics for Managers Course
Delivered Online On Demand1 hour
£12

Life Coaching and Spirituality

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Before you guide others you must first know the path yourself. This course is the career coach for spiritual life coaches….! You will learn what qualities and skills you must have to be a life coach, the ethical guidelines for life coaches, and how to market and promote yourself and grow your life coaching business. Furthermore, you will learn how to Develop Your Self-Awareness, Body Language and Communication Techniques. Moreover, you will learn how to create a Structure for Client Work and Goal Setting. Having life coaching skills will ensure you always have valuable skills at your disposal, and you should definitely enrol in this Life Coaching and Spirituality course and add the in-demand skills to your portfolio. This Life Coaching and Spirituality Bundle Consists of the following Premium courses: Course 01: Spiritual Life Coaching Course 02: Life Coaching | Online Course Course 03: Counselling Course Course 04: Leadership & Management Diploma Course 05: Psychology Advanced Training Course 06: Goal Setting Masterclass Course 07: Motivation Skills Course 08: Listening Masterclass Course 09: Anger Management Course 10: Biohacking Your Physical and Mental Health Course 11: Creative Thinking for Everyday Life What you will learn from this Life Coaching and Spirituality Course bundle: The basics and advanced skills of Life Coaching and Spirituality How to market a life coaching business and grow it The ethical guidelines of Life Coaching and Spirituality Body Language and Communication Techniques How to Structure for Client Work and Goal Setting Leadership traits A deep understanding of psychology Methods to motivate people Taking care of physical and mental health The average salary for skilled life coaches in the UK is £26,797 per year. And there are plenty of job opportunities available both in the UK and abroad for people with good Life Coaching and Spirituality skills. Enrol now, and start learning Life Coaching and Spirituality skills from the comfort of your home! Along with this Life Coaching and Spirituality course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Bundle Course 01: Spiritual Life Coaching Basics of Spiritual Life Coaching Understanding Spiritual Life Coaching Fundamental Qualities of a Coach Advanced Coaching Ethical Guideline Marketing Your Business Growing Your Business Course 02: Life Coaching | Online Course The Purpose and Fundamentals Develop Your Self-Awareness The Development of Core Beliefs and Managing Fears Types and Key Attributes of a Life Coach Understanding Emotional Intelligence Body Language and Communication Techniques A Structure for Client Work and Goal Setting Basic Principles for Business Development and Growth The Ethical Coach: Protect Yourself and Your Clients Course 03: Counselling Course Introduction to the course Understanding Psychotherapy Starting Psychotherapy Practice Your Potential Clients in Therapy Different Types of Psychotherapy Internet Based Therapy Course 04: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Course 05: Psychology Advanced Training Intro By Prof. Paul - WHY This Course is SO Important To Your Life! Goals & Fundamentals Understanding HOW Feelings Work & How You Can USE This! 'The Imprint Period' - How You Were Created - How You Were Programmed The Amazing Truth About Values & Beliefs Do You Know The Difference Between Reality & Lies? Are You Sure? Personal Illusions That Are Holding You Back - Break Free! EGO - The Great Deceiver The Inner-Critic … How To WIN The INNER Battle Understanding Self-Image & Your Multiple Minds How To Defeat The PAST & The FUTURE Emotional Reasoning & Logic Systems - How To WIN! Understanding & Meeting Your Needs - The Hidden Secrets Understanding Motivation - The Ultimate Driving Force Defeat This Major Block …. And Free Your Mind! Discover 'The Source & Solution To All Your Problems' Agenda & Lies - How They impact Your Life Gambits - Games People Play Break Free From The Problems of 'Attachment' & 'The Sheep Mentality' 'The Dirty Secret Of Psychology' & How To Free Yourself! Tap Into The Power Of The Unconscious Mind How To Control Your Own Mind - And WHY Almost Nobody Does! Why FEAR Dominates Our Lives & How To Beat it! Final Thoughts, Tips & Suggestions To Radically Improve Your Life Course 06: Goal Setting Masterclass Introduction to Goal Setting Masterclass Steps to Reaching Your Goals Why Goals Are So Important Planning & Setting Goals Incorporating Goals into Your Daily Life Incorporating Goals into Your Business Worksheets and Exercises for Goal Setting Conclusion Course 07: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 08: Listening Masterclass Introduction to Listening Masterclass What are Good Listening Skills? Difference between Active and Passive Listening Difference between Listening and Hearing Ways to Improve Your Listening Skills Types of Listening Benefits of Good Listening Skills Conclusion Course 09: Anger Management Anger Management Video 1 Anger Management Video 2 Anger Management Video 3 content 1 part A Anger Management Video 4 content 1 part B Anger Management Video 5 content 1 part C and content 2 Anger Management Video 6 content 3 Anger Management Video 7 content 4 Anger Management Video 8 content 5 Anger Management Video 9 Course 10: Biohacking Your Physical and Mental Health Introduction Sleep - So MUCH More Than Just Rest Blue Light & Red Light Mindfulness & Movement What You Put In Your Mouth is KEY! Hidden Secret - 'Cryotherapy' Importance Of PURE Air Final Thoughts & Recommendations Course 11: Creative Thinking for Everyday Life Course Structure Introduction Mind Tuning Techniques I Techniques II Techniques III Conclusion CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Spiritual Life Coaching bundle. Requirements Our Spiritual Life Coaching is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Life Coach - £20k-£100k/year. Spiritual Coach - £20k-£80k/year. Wellness Consultant - £25k-£60k/year. Mindfulness Coach - £20k-£80k/year. Meditation Teacher - £15k-£40k/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Spiritual Life Coaching) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Life Coaching and Spirituality
Delivered Online On Demand
£53

Operations Management Diploma Course

4.7(47)

By Academy for Health and Fitness

*** Use coupon WELCOME 10 to get 10% off *** 9-in-1 Operations Management Level 3 Bundle The success of any organisation depends on effective operations management. Because every business produces products, services, or both, it has an operations function. The functions that develop, plan, direct, and enhance every activity that transforms resources into goods or services in manufacturing and service firms are covered by the operations management training program. This Operations Management course covers all the most recent subjects to keep you current on the operations management job market. In addition, this course will improve your abilities by covering everything from fundamental to advanced Operations Management topics. As a result, you'll be more effective at Operations Management work once you've finished our Operations Management program. This Operations Management was developed by experts with the future-focused worker in mind and considered how the modern workplace is constantly changing. After enrolling in our Operations Management training course, you can email trained instructors using our support program with any queries you may have. Enrol real quick in the package if you want a bright future in operations management. This Operations Management Bundle Contains 09 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Operations Management Course 02: Quality Assurance (QA) Manager Course 03: Import/Export Processing Course 04: Material Management Course 05: Content Management Strategy Course 06: Social Media Manager Course 07: Sales and Marketing Coordinator Course 08: Diploma in Meeting Management Course 09: Conflict Management Training Learning Outcome After completing the course, you will gain an in-depth understanding of the following: Learn about operations Management and the Organization Understand Product and Service Management Be able to manage operations and Supply Chain Management Learn about Inventory Management Know how to Schedule Management of Quality in Operations Understand the facility's Planning and Management Why Prefer This Operations Management Bundle? All-in-one package of 09 premium courses' Operations Management bundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. *** Course Curriculum *** Our Operations Management bundle courses consist of the following learning modules: Course 01: Diploma in Operations Management Module 01: Introduction Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills CPD 95 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wishes to improve their professional abilities, prepare for a new job, or upskill in preparation for promotion should take the Operations Management Training course. Requirements You will not need any prior background or expertise. Career path The following employment prospects are available to you if you enrol in this Operations Management bundle: Operations Manager Business Operations Analyst Program Manager Business Process Manager Production Manager Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the courses in the bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Operations Management Diploma Course
Delivered Online On Demand34 hours
£12

Customer Service Techniques Course

By One Education

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Customer Service Techniques Course
Delivered Online On Demand4 hours
£12

Whether it is for your personal development, your own career or your business, this life-changing training is for everyone who would like to develop their skills such as communication, confidence, entrepreneurial thinking, flow-state and creativity – the future skills every human needs to master.

NMA Personal Training
Delivered in Zürich or OnlineFlexible Dates
£15,000

Leadership & Management Level 3 Advanced Diploma - CPD Accredited

5.0(5)

By Online Training Academy

Are you ready to take the next step in your career? Do you aspire to lead with confidence, inspire your team, and drive your organisation to success? Our Leadership & Management course is designed for ambitious professionals like you, who are eager to make a significant impact. According to Reed a Department Manager can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to elevate your Leadership & Management skills and advance your career. Enrol in our Leadership & Management course today and take on a journey towards becoming the leader you were meant to be. Key Features: CPD Certified Leadership & Management course Free Certificate Developed by Specialist Lifetime Access Course Curriculum of this Leadership & Management course Module 1: Foundations of Management and Leadership Module 2: Exploring Leadership Theories Module 3: Enhancing Management and Leadership Performance Module 4: Building and Leading High-Performance Teams Module 5: Employee Motivation Strategies Module 6: Mastering Organizational Skills Module 7: Effective Talent Management Techniques Module 8: Strategic Succession Planning Module 9: Business Process Optimization Module 10: Advanced Communication Skills for Leaders Module 11: Proven Negotiation Techniques for Leaders Module 12: Efficient Meetings Management and Constructive Feedback Module 13: Navigating Change Successfully Module 14: Effective Time Management Strategies Module 15: Stress Management for Leaders Module 16: Embracing Emotional Intelligence in Leadership Module 17: Conflict Resolution and Management Module 18: Navigating Office Politics with Finesse Module 19: Strategic Risk Management Module 20: Corporate Responsibility and Ethical Leadership Learning Outcomes: Master Leadership & Management principles for strategic organizational effectiveness. Apply diverse Leadership & Management theories to enhance decision-making and team dynamics. Improve Leadership & Management performance through skills in communication, negotiation, and feedback. Cultivate high-performance teams, motivating employees with organizational and talent management skills. Execute succession planning and adept business process management for sustained growth. Develop proficiency in managing change, time, stress, emotional intelligence, and conflict. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management. Moreover, this course is ideal for: Aspiring leaders seeking foundational skills for managerial roles. Current managers aiming to enhance their leadership & management capabilities. Team leaders and supervisors desiring effective organizational and talent management skills. Professionals transitioning into Leadership & Management roles within their organizations. Entrepreneurs looking to refine their leadership & management skills for business growth. Anyone who wants to know more about Leadership & Management skills. Requirements There are no requirements needed to enrol into this Leadership & Management Level 3 Advanced Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management Level 3 Advanced Diploma course. Career path After finishing this Leadership & Management Level 3 Advanced Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Leadership & Management Level 3 Advanced Diploma are: Team Leader/Supervisor Department Manager Project Manager Human Resources Manager Operations Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Leadership & Management Level 3 Advanced Diploma - CPD Accredited
Delivered Online On Demand5 hours
£10

How to Create Profitable Partnerships

4.5(3)

By Studyhub UK

Unlock the secrets to successful collaboration with our How to Create Profitable Partnerships course. Imagine embarking on a journey where each step teaches you the art of building connections that are not just beneficial but transformative for your business. The course opens with an Introduction to Building Effective Partnerships, a module designed not just to inform but to inspire. Here, you begin to see partnerships as more than agreements; they become gateways to mutual growth and success. This isn't just a learning experience; it's a paradigm shift in how you view business relationships. Delve deeper as you progress through a carefully structured path from creating your Partner Checklist to understanding the Mindset of a Win-Win-Win situation. Each step, like conducting thorough Research for Genuine Connections and crafting your Partner Wishlist, is about honing your skills in identifying and nurturing profitable partnerships. The course goes beyond the basics, teaching you to devise an Attraction Plan that draws the right partners to your venture. As you reach the Conclusion - Key to Success, you won't just have a theoretical understanding; you'll possess a practical toolkit that turns potential partnerships into lucrative realities. This course is more than an educational journey; it's a blueprint for building partnerships that foster long-term profitability and success. Learning Outcomes Understand the fundamentals of building effective business partnerships. Learn how to create a checklist for identifying potential partners. Develop a mindset focused on creating mutually beneficial partnerships. Gain skills in researching and making genuine connections with potential partners. Master the art of creating an attraction plan to draw in the right partners. Why choose this How to Create Profitable Partnerships course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this How to Create Profitable Partnerships course for? Business owners and entrepreneurs seeking to expand through partnerships. Marketing and sales professionals focusing on strategic alliances. Start-up founders looking to build profitable business networks. Managers and team leaders aiming to foster collaborative business relationships. Anyone interested in learning the dynamics of effective partnership building. Career path Business Development Manager: £30,000 - £50,000 Partnership Manager: £28,000 - £48,000 Entrepreneur/Business Owner: Variable Marketing Strategist: £27,000 - £45,000 Sales Director: £35,000 - £60,000 Corporate Relations Officer: £26,000 - £42,000 Prerequisites This How to Create Profitable Partnerships does not require you to have any prior qualifications or experience. You can just enrol and start learning.This How to Create Profitable Partnerships was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum How to Create Profitable Partnerships Introduction to Building Effective Partnerships 00:01:00 Step 1 - Create Your Partner Checklist 00:07:00 Step 2 - Mindset of a Win-Win-Win 00:09:00 Step 3 - Do Your Research to Make A Genuine Connection 00:05:00 Step 4 - Create Your Partner Wishlist 00:08:00 Step 5 - Create an Attraction Plan 00:06:00 Conclusion - Key to Success 00:03:00 Additional Materials Resource - How to Create Profitable Partnerships 00:00:00

How to Create Profitable Partnerships
Delivered Online On Demand39 minutes
£10.99