82 Business Communication courses in Cardiff delivered Live Online

Join us at our Sustainability Summit for SMEs to learn how to build thriving businesses and resilient supply chains in a fun and interactive Refund Policy Contact the organiser to request a refund.Eventbrite's fee is nonrefundable. About this event Event lasts 5 hours 30 minutes Sustainability Summit for SMEs: Thriving Businesses and Strong Supply Chains! Welcome to the Sustainability Summit 2024, a 1-day online event focused on sustainability for founders and senior decision makers in small and medium enterprises (SMEs), including those in the supply chains of larger organisations! In today’s dynamic business landscape, sustainability isn't just a buzzword; it's a necessity. Small and medium size enterprises must go beyond policy statements and adopt cohesive, actionable strategies to thrive. WHEN Date: Tuesday, 22 October 2024 Time: 10:00 AM – 3:15 PM (BST) Where: online (virtual event) This online Sustainability Summit will cover essential topics such as: Marketing, HR (skills and talent development), Low-carbon digital assets, Procurement, Finance and ESG. It will feature Guest Speakers, dynamic panel discussions and real-world case studies. Designed with small and medium enterprises at the centre, this learning event promises to be inspiring and thought provoking. Speakers will provide practical, actionable insights for immediate implementation as well as share effective ways to enable you to be more adaptable in the medium to long-term. Book now to participate from the comfort of your workplace [or your home office]. Our lineup of speakers include: Prof. Dave Spicer, Director of Business & Community Engagement, Univ. of Bradford Richard Clarke, Founder and Managing Director of Highland Carbon Tracy Cartwright, SHEQ Consultant and Director of Applaud Business Consultancy Antony Gutsa, Founder & CEO of Ecoswap and Banking Professional Giles Metcalfe, Ethical Marketer at Giles Metcalfe Digital Carolyn McGarry Williams, Co-Founder of 4 My Card and Director of Marketing Trevor Gibbs, Web Accessibility Specialist Amelia Banful, Head of Business Strategy, Enviro Electronics Dr Veronica Broomes, Founder of Sustainability Support Service & Sustainability Expert David Conner, Founder at 2030hub & Global Goals Week Organiser BENEFITS: reasons why you should attend Expert Insights: Hear from Guest Speakers and Panellists about the latest trends in sustainability and forthcoming changes in policies and legislation. Real-world case studies: Discover success stories from other SMEs that integrated multiple facets of sustainability for business benefits. Innovative Strategies: Learn actionable approaches to embed sustainability in your business and how to showcase this to win new business and talent for the future. Future-proof your business: Get inspired by new processes and up-skilling opportunities. Equip yourself with the knowledge to adapt and thrive. Networking: Connect with attendees during an interactive and fun 'lunchtime' session. PRICE: from £97.00 PLUS BONUSES: YOUR SWAG BAG GIFTS: *Personalised digital business card: discounted price for 1 year subscription for attendees. [Usual price: £65 or US$70] *Eco-friendly gift card: 10% OFF *Sustainability Calendar 2025: 40% OFF for attendees [You save £27 or US$29] DONATION TO CHARITY Our commitment to People, Planet and Communities (business, geographic, places) is ongoing. For this 2024 Sustainability Summit [online], we will donate 1% of ticket price (ex. VAT) to The Rotary Foundation, our global charity of choice. WHO SHOULD ATTEND This Sustainability Summit is ideal for: • Business Founders and Senior Leaders: Gain strategic insights and learn practical actions to embed sustainability in your organisation’s DNA. • SMEs in Supply Chains: Understand how to meet the sustainability expectations of larger organisations and enhance your competitiveness. • Procurement and HR Professionals: Update your knowledge and gain useful insights about varied road maps to evidence sustainability -multiple pillars: planet, people for high social impact, ESG. Don’t miss this chance to learn more about how your business can be at the forefront and boost competitiveness with embedding sustainability for environmental, social and economic benefits. BOOK YOUR PLACE NOW https://www.eventbrite.co.uk/e/sustainability-summit-for-smes-thriving-businesses-and-strong-supply-chains-tickets-993387768557 DON'T MISS OUT Don't miss this opportunity to learn in a dynamic virtual meeting, network with business leaders and founders in a professional environment and gain the knowledge you need to take your business to the next level with capable and resilient supply chains! #sustainabilitysummit, #onlinesustainabilityevent, #sustainabilitytraining, #CSR, #sustainabilityforSMEs, #businesssustainability #summit, #greenbusiness, #online, #supplychains, #planet #forpurpose #betterbusiness, #netzero, #conference

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The aim of this course is to expose the commercial context within which technical work is carried out. It is to allow technical staff to understand how they fit into a larger picture, why they may be asked to undertake tasks that may not appear to be technical and the impact their interactions have within the commercial context. The scope of the programme includes: The course emphasises the collaborative nature of delivery and the need to offer value to customers. The principal training objectives for this programme are to help participants: Understand why technical roles are broader than we might assume Appreciate the importance of, and the need to support, sales Value the idea of 'Good Enough' Recognise what can affect profitability Realise the future needs protecting 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 That's not my job! How we see our own role in work How other people see our role Stakeholders: who are they and why do they matter? The organisational backdrop What is my role really? 3 Sales and marketing Where does the money come from? Where do we find customers? The sales process One-off sales versus repeat business Customer/supplier relationships What something costs versus what the customer will pay The value chain 4 Estimating Purpose of estimates The problem with precision Five estimating techniques 5 Change control Can you just do this for me? When being helpful leads to bankruptcy How to deal with change requests 6 Risk management Risk in projects Risk in operations Categories of risk 7 The value of intellectual property Issues with sharing information Commercial in confidence Non-disclosure agreements 8 Course review and action planning (Course sponsor present) Identify actions to be implemented individually What actions should be implemented to improve working with non-technical people? Conclusion

Empowered people perform better at work. Why? Because when your abilities, purpose and experience are valued you feel more like taking initiative, being accountable and supporting colleagues. We’re going to give you the tools to help you identify your level of empowerment. Here’s where you’ll discover what gets in the way of feeling truly fulfilled and what actions you could take to dial it up.

We all know people are quick to judge – in fact neuroscience research suggests that it takes less than a second for first impressions to be made. Crucial skills need developing to establish credibility and make the impact you want, based on who you are and what is important to you. Despite our best efforts, sometimes a work relationship or situation becomes challenging – what then? You need to be assertive to get things back on track. There is an art to doing this well and feeling proud of yourself for making your voice heard in the right way.

If you're just starting a business, looking to re-energise a current business, need small business help and support or are seeking to take your business to the next level, together, we can develop strategies towards achieving your goals.

How to become a successful negotiator, includingthe drivers of success in negotiation; the elements to cover in a negotiation; and what to do if a negotiation becomes stuck.

Are you an ambitious, entrepreneurial business owner with a collaborative mindset? You are? Good! You're in the right place. Running your own business can be tough and the odds are against you - but don't worry! The support you need is on your doorstep - at next to no cost!