2791 Basic courses

Estimating for Business Analysts: In-House Training A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project. What you will Learn You'll learn how to: Translate business needs and requirements into estimates Estimate durations using a variety of techniques Negotiate differences in estimates Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The importance of estimating to a business analyst The good and bad of estimating The project context The meaning of good estimating Focuses of estimating Characteristics of a good estimate Estimating the Time Requirements Applicable BABOK® Knowledge Areas Business Analysis Planning and Monitoring Elicitation and Collaboration Estimating the elicitation Information Gathering Plan Relative times for elicitation activities Planning and estimating the business analysis approach and activities Planning the business analysis activities Impact of process Estimating the Product Estimating the value of the product Business analyst's role Defining and determining value Function and use case points Agile estimating Planning Poker Other agile estimating techniques Negotiating estimates Negotiation techniques Negotiation approaches Summary What did we learn, and how can we implement this in our work environment?

crystal singing bowls, crystal singing bells, drums, gongs and frequency tubes. Adding in percussion instruments such as Koshi chimes, chime bars, rain-sticks, brass singing bowls, wahwah, shamanic rattles, waterfall shakers, omni drum, thunder tubes, rain column, aura chimes, tuning forks, wave drum and exploring the use of pyramids with sound.

This Level 1 qualification introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities, such as income and expenditure, profit and loss, and assets and liabilities. Course Overview This Level 1 qualification introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities, such as income and expenditure, profit and loss, and assets and liabilities. It also offers an introduction into the role, and the benefits and risks associated with bookkeeping software. The jobs it can lead to: • Cashier • Clerical assistant • Trainee bookkeeping assistant Entry requirements: If you have no prior accounting knowledge or bookkeeping knowledge, this entry-level bookkeeping qualification will give you an understanding of manual, single-entry bookkeeping basics. For the best chance of success we recommend that students begin their studies with a good standard of English and maths. It provides a solid grounding for students before moving on to the Level 2. Course Content: Bookkeeping fundamentals: This unit introduces students to the role of a bookkeeper and simple bookkeeping techniques, while providing an understanding on why it’s important to keep accurate and up to date financial information in business. Students will learn how to identify a range of bookkeeping transactions including income, expenses, and profit and loss, as well as gaining an understanding of the benefits and risks associated with bookkeeping software and the importance of ethical behaviour. Learning outcomes: • Understand the role of the bookkeeper. • Understand financial transactions. • Process customer and supplier transactions. • Process receipts and payments. • Understand the benefits and risks of using accounting software to complete bookkeeping tasks. DURATION 110 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

Get your Award for Personal Licence Holders qualification here with us at Knight Training! The Award for Personal Licence Holders (APLH) is the prerequisite for you to get your Personal Licence, aimed at anyone who wishes to sell or authorise the sale of alcohol. The course is a legal requirement, and it basically runs through the responsibilities that one must know in order to sell alcohol in a designated premises. Here at Knight Training we welcome our customers with open arms and provide the best service possible. Why waste more time? Call us now at 01524 388279 to get your APLH today!

Get your Scottish Certificate for Personal Licence Holders qualification here with us at Knight Training! The Scottish Certificate for Personal Licence Holders (SCPLH) is the prerequisite for you to get your Personal Licence, aimed at anyone who wishes to sell or authorise the sale of alcohol. The course is a legal requirement, and it basically runs through the responsibilities that one must know in order to sell alcohol in a designated premises. Here at Knight Training we welcome our customers with open arms and provide the best service possible. Why waste more time? Call us now on 01524 388279 to get your SCPLH today!

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Face to Face customised and bespoke.

Brush up your sewing skills or learn the basics of machine sewing in our Sew Something Sunday class. Classes run each week on a sunday morning and afternoon.

Have you ever wanted to learn enamelling? Now's your chance. Our Enamel on Silver Clay Workshop is perfect for beginners and intermediate students who want to learn how to add colour to silver using champlevé and other techniques. In this workshop, you'll learn how to use silver clay and enamel to create beautiful pieces of jewellery that are full of depth and character. We'll start by covering the basics of working with silver clay, then move on to adding enamel. Once we've laid out the basics, we'll show you how to add colour to your piece by using a variety of techniques. This workshop will give you a chance to develop skills in two beautiful techniques that will help you take your work from good to great!

Master the basics of Microsoft Excel on our 1-day Excel Introduction training course. Our friendly, certified Excel trainers will have you confidently using Excel in no time.  ✔ A complete beginners’ Excel course that covers all of the basics.  ✔ Plenty of one to one attention and time to ask questions.  ✔ Friendly expert trainers, small groups and a comfortable place to learn. Our courses are delivered in Guildford, London, Online, or even on-site at your offices!