Course Overview The ability for an organisation to adapt to change is reliant on the willingness of individuals to embrace transformation and new ways of working. This requires a considered approach to managing and communicating change for all relevant stakeholders. For the change to succeed, the Leaders need a structured and methodical approach to change that also effectively involves, empowers and inspires co-ownership and co-authorship of the change. This course addresses all the above explicitly. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Defining the purpose and benefit of the change -Mapping the future state benefits -Designing effective communication and training plans -Establishing ongoing adoption and overcoming barriers Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 2 Days Target Audience Business professionals with the responsibility to lead a change or transformation initiative using a structured change management approach.
Target Audience Mid-level managers, team leaders with several years of experience, and leaders looking to refine their skills and approach. Duration 2 Days Course Overview The Leadership Mastery course is a 2-day intensive program designed to equip participants with cutting-edge, evidence-based leadership skills tailored to the complexities of contemporary organisational environments. Drawing from interdisciplinary research in psychology, organizational behavior, neuroscience, and management science, the course integrates seminal and emerging leadership theories, models, and practical tools. Participants will enhance their strategic thinking, develop their ability to manage complex team dynamics, and foster a culture of innovation and continuous improvement. Participants will engage in interactive workshops, case studies, simulations, and reflective exercises to bridge theory and practice, fostering adaptive and strategic leadership capabilities. The course emphasizes real-world application, addressing challenges such as hybrid work, people and talent management, digital transformation, and ethical decision-making. The Leadership Tension Lens will be revisited to help leaders more critically analyse competing priorities and lead with greater confidence. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Revisit the Leadership Tension Lens: Managing Complexity in Leadership Developing Vision and Strategy - Leading as part of a leadership team agenda Drive High Performance and exploring tools (OKR's, Scorecards) Apply Advanced People Management approaches: Motivating and Retaining Talent Demonstrate social and emotional intelligence in high stakes contexts Apply models and approaches to Leading Change: Managing Cultural Transformation Practice Learning from Success and Failure: Case Studies and Best Practices
Target Audience Senior managers with several years of experience and leaders looking to transition to the highest levels of leadership where the remit is characteristically more strategic, more authority, fewer direct reports and greater influence internally and externally. Duration 2 Days Course Overview The Executive Leadership course is an intensive program is for seasoned leaders who are responsible for large teams, departments, or entire organizations. It is designed to elevate senior leaders’ capabilities to excel in volatile, global, and digitally-driven contexts. Building on established leadership theories, this course dives deeper into advanced, research-backed models such as Complexity Leadership, Strategic Agility, and Ethical Governance, integrating insights from organizational psychology, behavioral economics, and neuroscience. Through high-level case studies, strategic simulations, and peer-to-peer dialogue, participants will refine their ability to lead transformative change, foster organisational resilience, and align purpose-driven strategies with stakeholder expectations. The course emphasizes practical application for navigating ambiguity, driving innovation, and ensuring sustainable impact. The Leadership Tension Lens will be revisited to help leaders more critically analyse competing strategic priorities and the most challenging leadership dynamics. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Revisit the Leadership Tension Lens: Departmental Trade-offs and Tensions & Short Term v Long Term Define Organisation-wide Vision and Strategy - Strategic foresight Drive Organizational Performance: Metrics that Matter Apply Leadership at Scale: Building and Managing Executive Teams Explore Executive Coaching, Stakeholder Management Techniques Drive Cultural Transformation: Aligning Culture with Strategic Goals Apply Executive Reflection: Learning from Experience and Driving Change
Duration 2 Days 12 CPD hours This course is intended for Anyone desiring to improve their ability to speak self-assuredly, in front of both internal and external groups will benefit from this course. Overview Understand what separates an effective presentation from an ineffective presentation. Design a proficient presentation geared toward their audience. Create powerful slides that enhance the address. Enhance their public speaking skills with tips and techniques used by professional speakers. Prepare mentally for their best performance. Engage their audience more effectively and with greater passion. Whether speaking publicly or to a specific audience, your ability to build, develop and deliver a purposeful presentation is key to being able to convey your message and achieve your desired results. From open to close, it is crucial to learn the tools necessary to maintain engagement and to organize ideas to create coherent and convincing oral presentations. In this course, you will learn strategies to structure and develop presentation content focused on audience need and key points, identifying the areas in which you are most polished, as well as picking up hints and tips to address any gaps. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Foundation, Structure, and Organization Why a presentation The difference between effective and ineffective presentations Delivering passion and value Structure determines success 2. Creating the Basic Structure Building the backbone Capturing audience attention Understanding your audience 3. Organizing Your Program Planning analog Creating the topic outline Fact-Finding 4. Designing and Building Your Presentation Choosing proper content Building and writing Your presentation Slide design 5. Delivering Your Presentation Preparing mentally Appearing confident in front of the crowd 6. Engaging Your Audience from Start to Finish Understanding and matching learning styles Closing Your presentation and providing calls to action Additional course details: Nexus Humans The Art of Effective Presentations (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the The Art of Effective Presentations (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Course Information Join our comprehensive three-day programme designed as an invaluable external training opportunity for auditors, audit programme managers, and individuals subject to audits. This course is tailored to foster a deep understanding and cultivate essential skills for auditing the validation of computer systems intended for GxP environments (GLP, GCP, GMP, GDP, GPvP). Commencing with an overview of regulatory prerequisites and the system life cycle, the course swiftly transitions to focus on the pragmatic aspects of auditing computer system validation. Experience a blend of presentations, interactive discussions, and immersive practical workshops throughout the duration of the course. Delegates will benefit from practical examples of how to understand the framework of applicable regulations and guidance. Apply risk management techniques to audit planning Plan and conduct computerised system audits Assess system validation documentation to verify compliance Evaluate data integrity and security issues Prepare for regulatory inspection. The course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Understand the vulnerabilities of computerised systems Learn how to create a compliance checklist Link system development with good business practice. Is this course for you? Auditors Audit programme managers Individuals subject to audits. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome and Introductions 09:45 Why We Validate and Regulatory Trends 10:30 Break 10:45 Audit Overview, High Level Process and Scheduling 11:30 System Lifecycle 12:30 Lunch 13:15 Exercise 1 - Audit Scheduling 14:45 Exercise 1 - Feedback 15:15 Break 15:30 Validation Deliverables 16:30 Risk Assessments 17:30 Close of Day 1 Day 2 09:00 Supplier Assessment 10:30 Break 10:45 Exercise 2 - Planning a Supplier Audit 12:00 Exercise 2 - Feedback 12:30 Lunch 13:15 Exercise 3 - Auditing a Computerised System Validation Package 15:30 Break 15:45 Exercise 3 - Feedback 16:30 Change Control 17:15 Close of Day Day 3 09:00 Infrastructure Qualification 09:45 Maintaining a Validated State - Operational Processes 11:00 Break 11:15 Exercise 4 - Auditing Systems in Operational Use 12:45 Lunch 13:30 Exercise 4 - Feedback 14:15 Exercise 5 - Auditing Trail Review 15:30 Break 15:45 Exercise 5 - Feedback 16:15 Course Objectives Summary and Any Additional Questions 16:45 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop
Instantly get that 'Dream Job' working in Spa, Salon or Cruise Ship and charging up to £50.00 per treatment. This is the perfect course for students starting out in 'Beauty Therapy'. You can choose to learn for 33 evenings or the 'Fast Track' of ONLY 5 Days plus coursework, case studies and homework. This course is accredited by the VTCT and recognised by the HABIA- Hair and Beauty regulated government standards. Professional Skincare & Facials This unit will allow a student to give a professional facial using a leading brand. It will prepare them for work in a salon/spa, allow them to identify different skin types and textures and provide a facial which is tailor-made to each client. Course Objectives To prepare students for certification in Professional Skincare & Facials, by covering the following: How to identify areas of improvement and apply the correct products Related anatomy and physiology Contraindications Health, safety and hygiene Consultation and record keeping Treatment planning Product knowledge Correct cleansing Spritz toning Controlled exfoliation Steam & extraction Different types of face mask Correct moisturisation Use of sun screen Mineral make up Manicures & Pedicures This unit will allow the student to perform a professional manicure and pedicure on a paying customer. It will prepare them for work in a salon/spa and allow them to identify potential nail conditions, to file and paint correctly and to apply luxury applications such as paraffin wax. Course Objectives To prepare students for certification in Manicures & Pedicures, by covering: Removal of nail polish Cuticle work Correct nail filing Nourishing and conditioning the nails and hands How to apply nail polish Arm and hand massage Correct washing and cleansing of the feet Exfoliation and removal of dead skin cells Correct nail filing Nourishing and conditioning the feet and toe nails Cuticle work How to apply nail polish Leg and foot massage Health & Safety Related anatomy & physiology (The hands and nails) Contra-indications After-care Extras not offered in other schools: Heated paraffin wax Hand and foot masks Deep exfoliation Heated hand mitts and booties Hot oil treatment Waxing This unit will prepare the student to provide a professional waxing service using warm and hot wax to specific areas of the body. They will learn about hair growth cycles, correct application of wax and removal. What To Expect From This Course This is an exciting and intensive course which will teach students how to perform strip waxing. Areas covered will include: Arms Legs Back Eyebrows Lip Chin and face An extra unit is now covered with hot wax application for the more safe removal of hair to the following area: Bikini Eyelash and Brow Tinting This unit will teach a student how to correctly identify the correct colour for tinting of eyebrow and eyelash and will allow them to improve the appearance of clients who may have pale or uneven hair growth. Client consultation Contra-indications and Contra-actions Related Anatomy & Physiology Patch Testing prior to treatment Health & Safety pre-requisites Tinting Eyelashes & Eyebrows Identifying the correct Colour for All Types of Skin Tone and Hair Colour Aftercare advice Cosmetic Make Up This unit will guide the student on how to perform a correct make-up application. They will be able to perform the correct application for day, evening and occasional. Client consultation Contra-indications and Contra-actions Related Anatomy & Physiology and Health and Safety Facial Examination and skin analysis Cleansing and preparing the Skin Skin Anatomy and facts Correct choice of Make Up Products Correction Techniques Day, Evening & Special Occasion Make Up How to identify Diiferent Face, eye and lip Shapes, Skin Types and skin tone Aftercare advice Mineral Make Up Our school works with the accredited mineral make-up Bella Pierre. Know for camouflage and health purposes, mineral make-up is one of the only make-ups that can be applied after a facial treatment. Health & Safety, Client Care Health and safety in salon and spa is an essential criteria which is necessary to ensure the safety of the student and the client. How to avoid cross-contamination First Aid Coshh Riddor Hygiene in the workplace Related Anatomy & Physiology The study and certification of Anatomy and Physiology is a pre-requisite required in order to legally carry out treatments as a working therapist. It allows a therapist to recognise how their treatment can effect and improve bodily functions. The course will cover the following: Cells and Tissues The Skeletal System The Integumentary System The Blood Lymph Systems The Muscular System Neurology The Digestive and Excretory Systems The Respiratory and Olfactory Systems The Endocrine and Reproductive Systems Arthrology Health and Safety Issues Salon Management Hygiene in the Workplace Certification Upon completing all units, assessments and criteria and receiving 85% achievement, an NVQ Level 2 Certificate will be issued Pre-Requisites This course is for a complete beginner and offers a full introduction into the beauty industry What You Need To Bring What you need to bring along to the course. Towels, creams, oils, lunch! What We Provide We provide - massage couches, safe and enjoyable place to learn. Purchasing a kit for this course We provide a fully operational kit for our students. Please enquire as to costs. Duration 1 day a week on Friday for 8 weeks, 9.30am – 4.30pm Evening course option: 1 evening per week 6pm – 9pm for 13 weeks -- OR -- Optional training tailor-made to suit your needs and requirements These courses are on going so you can join at any stage and integrate into existing classes. FAST TRACK AVAILABILITY ONE PLACE LEFT FOR: Sat 5th April to Tue 8th April and Tue 15th and Wed 16th April FURTHER FAST TRACK DATES AVAILABLE ON REQUEST. WE OFFER ONE TO ONE TRAINING TOO! (Subject to availability and a price supplement). Remember, we are different, there is NO other Academy like us. We set our dates around you. OUR MISSION STATEMENT: Here at The Angel Academy of Teaching and Training, we go that step further to help our students. We offer the opportunity for a student to attend a course as many times as they would like until they feel truly confident and they only ever have to pay ONCE! We also offer assistance and guidance throughout their course and unlike other Schools will assist student's in completion of their log book, assessments and portfolio. Don't Miss Out- BOOK NOW! Dates and Costs Please see below our list of upcoming courses. Click on the course for further information, request a call or email regarding the course or book now! We are quite flexible in terms of course dates so if you would like to organise a course around your timetable, please contact us! Course Days Dates Cost NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION ** 8 OPEN OPEN £1599 NVQ Level 2 In Beauty Therapy ** FAST TRACK ** 8 14/10/2023 21/10/2023 £1680 NVQ Level 2 In Beauty Therapy 'FAST TRACK' 8 7/11/2023 14/11/2023 £1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION ** 8 12/12/2023 19/12/2023 £1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION ** 8 20/01/2024 28/01/2024 £1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION ** 8 16/02/2024 23/02/2024 £1680 NVQ Level 2 in Beauty Therapy ** FAST TRACK WEEKENDS OPTIONAL 8 3/03/2024 10/03/2024 £1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION ** 8 14/04/2024 21/04/2024 £1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION ** 1 11/05/2024 17/05/2024 £1680
Lean Six Sigma Green Belt Certification Program - Become Green Belt Certified: On-Demand This course explores the DMAIC process in depth and enables you to achieve IIL's Lean Six Sigma Green Belt Certification. DMAIC is the foundation of Lean Six Sigma and process improvement. The incremental steps of "Define, Measure, Analyze, Improve, Control" give structure and guidance to improving quality, performance, and productivity. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. What You Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis tests? Hypothesis tests Correlation and regression analysis Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Result What is a pilot? Evaluating results Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure
Lean Six Sigma Green Belt Certification Program: On-Demand This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps
Target Audience Business professionals who are either anticipating or immersed in change as participants or contributors. Duration 1 Day Course Overview The ability for an organisation to adapt to change is reliant on the willingness of individuals to embrace new ways of working and apply strategies to navigate ambiguous and uncertain contexts. When widespread and impactful change rolls out across an organization, the affected workforce require both mindset and skills uplift in order to embrace and become positive contributors to the change. Designed by Learning Designers and change experts who have been practicing and teaching change management for almost 30 years together with Doctoral level learning qualifications. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Exploring effective pathways to navigate change Identifying the purpose and benefit of the change Assessing and managing the impact of the change Proactively Engaging in the Change Process in a constructive way Planning activities and actions to embrace and support the change.
Course Overview This course is designed to help executives and top-level leaders effectively work with management and teams to bring their organisational vision to life. The course focuses on aligning teams, fostering shared ownership, communicating the vision effectively, overcoming challenges, and ensuring accountability throughout the execution process. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Align management and teams with the organisational vision while fostering a culture of shared ownership. -Communicate the vision effectively and plan its execution across the organisation. -Overcome common challenges in executing the vision collaboratively. -Ensure accountability and drive continuous improvement in vision execution. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 2 Days Target Audience Managers, senior business leaders and entrepreneurs, who are aiming to effectively align management and teams with their organisational vision.