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42991 BA courses

Payroll Management: Payroll Systems, Procedures, Controls and Recordkeeping

5.0(2)

By Online Training Academy

Are you ready to master the intricacies of payroll management? Our comprehensive course covers everything you need to know to excel in managing payroll systems, procedures, controls, and recordkeeping. Whether you're new to payroll or looking to enhance your skills, this course provides a deep dive into essential concepts and practices. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Payroll Management" course, learners will gain comprehensive knowledge and skills essential for effectively managing payroll processes within an organization. They will understand the fundamental functions and responsibilities of the payroll department, including how to staff and organize it efficiently. Learners will learn methods for accurately tracking employee work hours and managing compensation and benefits. They will also explore the importance of payroll procedures and controls in ensuring accuracy and compliance with regulations. The course covers essential practices for maintaining detailed payroll records and guides learners in designing and implementing effective payroll systems. By completing this course, learners will acquire a solid foundation in payroll management, enabling them to contribute effectively to organizational payroll operations and ensure smooth financial transactions for employees. Course Curriculum Module 01: Basic Functions of the Payroll Department Module 02: Staffing the Payroll Department Module 03: Employee Time Tracking Module 04: Compensation Module 05: Benefits and the Payroll Department Module 06: Payroll Procedures and Controls Module 07: Payroll Recordkeeping Module 08: Creating a Payroll System Module 09: Payroll Management Basics Learning Outcomes Understand payroll department functions and basic operational responsibilities. Apply staffing strategies suitable for efficient payroll management teams. Implement effective employee time tracking systems in payroll operations. Analyze compensation and benefits within the context of payroll management. Develop and implement payroll procedures ensuring compliance and accuracy. Maintain comprehensive payroll records adhering to legal and organizational requirements. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking advanced payroll management skills. Business administrators responsible for payroll functions. Accounting professionals aiming to specialize in payroll. Small business owners managing their own payroll. Individuals pursuing careers in payroll administration. Career path Payroll Administrator Payroll Coordinator HR Payroll Specialist Payroll Manager Payroll Officer Benefits Administrator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Payroll Management: Payroll Systems, Procedures, Controls and Recordkeeping
Delivered Online On Demand3 minutes
£12

Product Management

5.0(1)

By Course Gate

Maintain the commitments and quality of your work by managing your product properly. Your products define your dedication and hard work before the whole world. Learn the steps of production and how to manage the production quality and procedures from the Product Management course. This course will teach you the step by step process of production and product management. You will learn the skills and knowledge you need to work in the production sector from this course. This Product Management course features easy-to-digest modules that break down each topic and ensure all our students receive an unparalleled and thorough learning experience. Our Product Management Course lessons were prepared by experts and feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Product Management Course has been divided into understandable and manageable sections to help you grasp each concept- from the basic to advanced course components. Learn from industry experts today and enhance your skills and knowledge in no time. This Product Management course will increase your possibility to get your desired job and boost your personal growth. In the Product Management course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. After completing the Product Management course, the certificate you'll achieve will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience. Enrol in our Product Management course today and take control of your career! Please note: This course will only provide you with the theoretical knowledge to excel in this field. This Product Management course doesn't entitle you to practise as a professional in this specific field. Learning Objectives Learn the principles of product management Understand the types of products and how to monitor their production Identify the demand of the consumers Learn about the pricing and packaging methods Grasp the skills to handle emergencies Be able to understand the importance of product management Know about the shipment procedures and significant dealings Who is this Course for? The Product Management course is ideal for aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Product Managers Product Designers Marketing Executives Production Engineers Managing Directors Manufacturers Study the Product Management course today and enhance your professional skillset from the comfort of your home! Entry Requirement Anyone interested in learning more about this subject should take this Product Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Product Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Product Management Introduction to Product Management 00:19:00 Module 02: Product Classification Product Classification 00:28:00 Module 03: Developing the Product Plan Developing the Product Plan 00:24:00 Module 04: New Product Development New Product Development 00:24:00 Module 05: Levels of a Product and Product Life Cycle Levels of a Product and Product Life Cycle 00:19:00 Module 06: Product Pricing Strategy Product Pricing Strategy 00:25:00 Module 07: Product and Brand Portfolio Analysis Product and Brand Portfolio Analysis 00:30:00 Module 08: Channels Management Channels Management 00:27:00 Module 09: Basics of Marketing for Products Basics of Marketing for Products 00:23:00 Module 10: Financial Analysis for Product Management Financial Analysis for Product Management 00:27:00 Assignment Assignment - Product Management 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Product Management
Delivered Online On Demand4 hours 6 minutes
£11.99

Microsoft Office 2016 Excel Beginners

5.0(1)

By Course Gate

Microsoft Excel assists you to perform with different programs such as calculation, macro program language, pivot tablets, graphics tools, and various applications within time. Learn much more precise use of these functions with the easiest and effective method thorough Microsoft Office 2016 Excel Beginners course. The course teaches you the basic functions of Excel. It instructs you how to open Excel files, make a simple calculation, and save it. It also teaches you how to put data, extract data, analyze actionable information, and perform in different ways. The purpose of the course is to enhance your ability to kick-start your career in a sound bite. Who is this Course for? Microsoft Office 2016 Excel Beginners is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Mock Exam Mock Exam- Microsoft Office 2016 Excel Beginners 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Excel Beginners 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Microsoft Office 2016 Excel Beginners
Delivered Online On Demand4 hours 55 minutes
£11.99

Diploma in Fashion Designing and Sewing

5.0(1)

By Course Gate

Fashion design creates a great opportunity to kick-start your career in this field for its high demand. A fashion designer always searches for a new look, style, and vivid combination of creativity in order to make his career unique to get high demand in the job market. So, we designed the Diploma in Fashion Designing and Sewing course to mitigate the utmost quest of a designer to uplift his skill in fashion drawing, colour doctrine, 3D design, computer-based design, and many other things. It also instructs the learner to apt the sewing accuracy efficiently. Overall, studying the course is enough to achieve a high position in this role. Who is this course for? Diploma in Fashion Designing and Sewing is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Diploma in Fashion Designing and Sewing is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module 01 Deciding What Types Of Products To Create 01:30:00 Pricing Your Products For Maximum Profits 00:15:00 Selling Your Products 01:00:00 Module 02 Express Your Creativity with Clothing You Design Yourself! 00:05:00 Planning Your Design 00:05:00 Elements of Design 00:05:00 Your Basic Block or Fitting 00:05:00 Simple Variations on the Basic Block 01:00:00 Module 03 Maintaining Balance and Proportion 00:05:00 Design with Fabric and Color 00:05:00 Where to Find Inspiration for Your Designs 00:05:00 Explore the World and Find Inspiration in Ethnic Fashions 00:05:00 Look to the Past for Historic Inspiration 00:05:00 Putting the Pieces Together 00:05:00 Module 04 How To Make: Pinky Thread Bear Pattern 00:05:00 Merry Marionettes 00:05:00 Safety Pin Holder 00:05:00 Three Curtain Pulls 00:05:00 Heart Sachet 00:05:00 Module 05 Whisk Broom Holder 00:15:00 Towel Ring Holder 00:05:00 Sewing Kit 00:05:00 Square Sachet 00:05:00 Small Pin Cushion 00:05:00 Large Pin Cushion 00:05:00 Mock Exam Mock Exam-Diploma in Fashion Designing and Sewing 00:20:00 Final Exam Final Exam-Diploma in Fashion Designing and Sewing 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Diploma in Fashion Designing and Sewing
Delivered Online On Demand6 hours 20 minutes
£11.99

Nutrition Diploma Level 3

5.0(1)

By Course Gate

'Optimal Health is a journey taken one step, one habit, and one day at a time.' -Dr. Wayne S. Andersen If you want to live a long healthy life, enrol the Nutrition Diploma Level 3 course and explore the proven methods of Optimal Health. Optimal Health is a new approach that tries to ensure longevity and healthy life through healthy eating habits. The course teaches you the procedures of adopting of taking a healthy food habit. You will learn the basics of nutrition along with the concept of vitamins, carbohydrates, proteins, fats, minerals etc. Apart from these, you will learn the foods that should be avoided from your diet. Finally, the course focuses on the importance of taking exercise, water, sleep, rest, etc. Who is this Course for? Nutrition Diploma Level 3 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Assessment: This course does not involve any MCQ exams. Students need to answer 3 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work. Course Curriculum Overview Introduction to Basic Health 00:03:00 Overview of Nutritional Terms 00:03:00 Understanding Food Labels and Claims 00:06:00 The Science of Nutrition & Professionals 00:05:00 Nutritional Details Carbohydrates - Sugar 00:07:00 Carbohydrates - Starch 00:04:00 Carbohydrates - Fiber 00:02:00 Protein 00:09:00 Fat - Omega 3, 6, 9 & Cholesterol 00:07:00 Minerals Starting With Iron & Zinc 00:05:00 More Minerals - Calcium, Phosphorus, Magnesium 00:05:00 Vitamins - Starting with B's 00:03:00 Vitamins A, C, E, K - the Antioxidants 00:11:00 Couple More Minerals - Sodium & Potassium 00:03:00 Trace Minerals, B12 & Vitamin D 00:05:00 What to Avoid & Problem Areas Nutritional Deficiencies & Food Allergies 00:02:00 Organic vs Toxic Chemicals - Finding Balance 00:06:00 Fads. Trends, and Extremes in Diet 00:03:00 Beyond Food Exercise Unlocks Nutrients 00:04:00 Water 00:03:00 Rest 00:04:00 Putting It All Together Calorie Intake & Menu Development 00:05:00 Practical Application & Summary 00:04:00 Nutrition 4 Optimal Health -Handouts Nutrition 4 Optimal Health -Handouts 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Nutrition Diploma Level 3
Delivered Online On Demand1 hour 49 minutes
£11.99

Emergency First Responders Course

5.0(2)

By Training Express

Emergency First Responders In moments when every second counts, preparation can make all the difference. Our Emergency First Responders Course is built for those who want to stay calm, think clearly, and act with purpose in high-pressure situations. Whether you're looking to broaden your knowledge or enhance your response skills for emergencies at home, in the workplace, or within the community, this course offers a focused and informative experience — all without the need to attend a physical classroom. Designed with accessibility in mind, the course delivers essential know-how through engaging online modules, giving you the confidence to recognise emergencies, respond appropriately, and make informed decisions when it matters most. From first aid fundamentals to structured emergency protocols, you'll be guided by expert-driven content that keeps things clear, sharp, and genuinely useful. No fluff, no filler — just relevant, high-impact learning that fits your schedule and gives you a strong foundation in emergency response. Key Features CPD Certified Emergency First Responders course Instant e-certificate Fully online, interactive Emergency First Responders course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance From mastering the basics of ambulance care to navigating through trauma emergencies, our course leaves no stone unturned. You'll delve into the intricacies of dealing with fractures, catastrophic bleeding, and airway management with the precision of a seasoned professional. But it doesn't stop there. We guide you through the nuances of paediatric first aid, loss of responsiveness, CPR, and beyond, ensuring you're prepared for any medical emergency that comes your way. So, if you're ready to take on a journey where your knowledge becomes the beacon of hope for those in need, join us in redefining what it means to be an Emergency First Responders. Course Curriculum Module 01: Basics of Ambulance Care Module 02: Incident Survey: Primary & Secondary Survey Module 03: Dealing With Fractures and Dislocations Module 04: Catastrophic Bleeding and Airway Management Module 05: Trauma Emergencies Module 06: First Aid Treatment for Critical Injuries Module 07: First Aid: What to do & What not to do? Module 08: Medical Emergency Module 09: Paediatric First Aid for Common Illnesses Module 10: Loss of Responsiveness and CPR Module 11: Oxygen Equipment for First Aiders Module 12: Delivery Devices and Associated Risks Module 13: Oxygen Safety Learning Outcomes: Demonstrate proficiency in administering basic ambulance care procedures effectively. Conduct primary and secondary surveys proficiently during emergency incidents. Apply appropriate techniques for managing fractures and dislocations safely. Implement strategies for managing catastrophic bleeding and ensuring proper airway management. Identify and respond effectively to various trauma emergencies using first aid. Demonstrate competency in providing first aid for critical injuries confidently. Accreditation All of our courses, including this Emergency First Responders course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Emergency First Responders. Certification Once you've successfully completed your Emergency First Responders course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Emergency First Responders course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Emergency First Responders course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Emergency First Responders course is ideal for: Healthcare professionals seeking emergency response skills enhancement. Individuals pursuing careers in emergency first responders or paramedicine. Workers in high-risk environments requiring basic emergency response capabilities. Parents or guardians interested in learning paediatric first aid techniques. Community members keen on acquiring essential first aid knowledge. Requirements Learners do not require any prior qualifications to enrol on this Emergency First Responders course. You just need to have an interest in Emergency First Responders. Career path After completing this Emergency First Responders Course you will have a variety of careers to choose from. The following job sectors of Emergency First Responders are: Ambulance Care Assistant Emergency Medical Technician First Responder Paramedic Paediatric First Aider Oxygen Equipment Technician Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Emergency First Responders Course
Delivered Online On Demand1 hour
£12

Call Center Manager Training

5.0(2)

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand3 minutes
£12

Call Center Manager Training

5.0(2)

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Call Center Manager Training

5.0(2)

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Vehicle Wrapping Course

5.0(1)

By Course Gate

Are you interested in learning Vehicle Wrapping, and have you been thinking 'Where can I find a Vehicle Wrapping Course near me?'. Well, you are at the right place. You can now learn all the basics of Vehicle Wrapping and its best practices from your home. Welcome to our comprehensive vehicle wrapping course solely dedicated to enthusiasts, beginners, and professionals who share a desire to transform automobiles into works of art. This course is designed to provide the skills and information you need to improve your car customisation game. Whether you are a DIY enthusiast or an aspiring professional, this training will meet your learning goals. Each session will gradually increase your knowledge of everything from fundamental automobile preparation to advanced vinyl wrapping techniques. Through this course, you will learn the fundamentals of vehicle care and the art of washing; car detailing essentials and the details of vinyl wrapping a hood; the art of wrapping different car panels, including doors, fenders, and rear quarters; Inlays, emblem, and badge removal techniques for a seamless finish; and Wrapping additional components such as trunks, side skirts, bumpers, and even side mirrors. In addition, you also learn invaluable tips and tricks, such as adding a buffer to the squeegee, cutting edges with precision, and utilising specialised tools like Knifeless Tape. These insights ensure you learn the techniques and adopt industry best practices. By the end of this course, you will be a knowledgeable automotive detailing and automobile wrapping expert. With competence in handling every panel, corner, and logo, you will be confident in transforming any car from ordinary to eye-catching. What are you waiting for? Dive deep into the vinyl wrapping course to unleash your imagination and let your creativity flow. Prepare to dazzle with your newly gained skills in automotive customising as you redefine vehicle aesthetics! What you will learn from this Vehicle Wrapping Course Fundamentals of vehicle care and washing techniques. Car detailing and preparation processes for effective wrapping. Proper usage of tools, including adding a buffer to the squeegee, cutting edges with precision, and utilising Knifeless Tape. Wrapping techniques for various automotive parts, including the hood, fenders, doors, rear quarter panels, trunks, side skirts, bumpers, front bumper, and mirrors. Removal and application techniques for various components, such as bumpers, headlights, door handles, emblems, and badges. Inlay creation and its appropriate use in vinyl wrapping. Tips for efficient material usage and cutting to save resources. Entry Requirement Anyone interested in learning more about this subject should take this Vehicle Wrapping Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Vehicle Wrapping Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Vehicle Wrapping Course Module 01: Vehicle Wash 00:04:00 Module 02: Car Detailing & Preparation of the vehicle 00:05:00 Module 03: How To Use The Squeegee 00:08:00 Module 04: How To Vinyl Wrap A Hood With Air Vents 00:04:00 Module 05: How To Remove Bumpers & Headlights 00:05:00 Module 06: How To Vinyl Wrap A Fender 00:07:00 Module 07: How To Cut The Vinyl Wrap Material For Each Panel To Save Material 00:05:00 Module 08: How To Remove The Door Handles 00:08:00 Module 09: How To Vinyl Wrap The Doors for Vehicle Wrapping 00:06:00 Module 10: Door Handle Vinyl Wrap for Vehicle Wrapping 00:08:00 Module 11: How To Wrap the Rear Quarter Panel for Vehicle Wrapping 00:08:00 Module 12: How To Make an Inlay and When To Use an Inlay for Vehicle Wrapping 00:05:00 Module 13: Trunk Vinyl Wrap for Vehicle Wrapping 00:07:00 Module 14: Side Skirts Vinyl Wrap for Vehicle Wrapping 00:09:00 Module 15: How to Remove the Roof Antenna for Vehicle Wrapping 00:10:00 Module 16: How To Vinyl Wrap the Roof for Vehicle Wrapping 00:06:00 Module 17: How To Vinyl Wrap The Rear Bumper for Vehicle Wrapping 00:08:00 Module 18: How To Vinyl Wrap The Front Bumper for Vehicle Wrapping 00:10:00 Module 19: Side Mirrors Vinyl Wrap for Vehicle Wrapping 00:11:00 Module 20: How to install the Emblems the correct way 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Vehicle Wrapping Course
Delivered Online On Demand2 hours 23 minutes
£11.99