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Duration 2 Days 12 CPD hours This course is intended for Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Install, Configure, and Implement Cisco Emergency Responder (Cisco ER). Configure CUCM for CER Configure Emergency Response Locations (ERLs) Configure Emergency Location Identification Numbers (ELINs) Configure PSAP calls and PSAP CallBack Configure Users and onsite Security Management This is a 2-day hands-on course, where students will Install, Deploy, and Configure Cisco Emergency Responder (Cisco ER) 12.5. Student will also integrate emergency communication system with Cisco Unified Communications Manager. Students will learn how Cisco ER automatically notifies and routes calls to the local public safety answering point (PSAP) operator. Students will configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management. Cisco Emergency Responder Overview PSAP/ Emergency Calling Overview National Emergency Number Association Legislation and Regulation Service Provider ALI Automatic Number Identification (ANI) Automatic Location Identification (ALI) NENA Emergency Response Location NENA Guidelines for ERLs NENA Emergency Location Identification Number (ELIN) E911 Preparation Cisco Emergency Call Handler Cisco Emergency Responder 11.x Enhancements License Management Emergency Responder Redundancy Clustering CER over the WAN Integration with UC Manager Intrado Architecture CER Wireless Features Overview Installing Cisco Emergency Responder Supported Hardware Platforms CER Virtual Server Requirements Deploy Cisco CER OVF/OVA Installation of CER CER CLI Interface Reset Application Administrator Password Add 2nd CER Server - Subscriber Upgrade VMware Tools on Cisco Emergency Responder Server CER Backup and Restore CER PLM Licensing Unified Communication Manager CER Configuration Cisco Unified Communications Manager Administrator Interfaces Cisco Unified Communications Manager Required Services for CER CUCM SNMP Settings Phone Partition and Calling Search Spaces Partitions for 911 Services CER CUCM Configuration for CTI Route Points and CTI Ports Configure CER Route Patterns for 911 and Security Personal Create Translation Patterns for ELINs Create Emergency Responder Cisco Unified Communications Manager User Location Awareness Overview Configure Wireless Endpoint Tracking Feature on UCM 11.5 Cisco Emergency Responder (CER) Configuration Emergency Responder Interface E.164 Dial Plan Support Cisco Emergency Responder Groups Setup CER Groups CER Telephony Settings for CER Cisco CER License Manager Cisco CER Email Settings Cisco CER - Add Subscriber Onsite Security Alerts for Security Personnel Pager Alert Configuration Configure Emergency Response Location (ERL) Configure Emergency Location Identification Number (ELIN) ERL Migration Tool Configure SNMP Configure Phone Tracking Configure LAN Switch Tracking Configuring IP Subnet-based ERLs Configuring Manual Phone Tracking Emergency Responder User Management Manage Onsite Alerts, ERLs, and ALI Data User and Security Logins CER - Web Alerts CER - ERL Audit Trail Export PS-ALI Records ERL Debug Tool

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for individuals in a variety of job roles whose primary responsibility is not project management, but who manage projects on an informal basis; who contribute as members of a project team; or who wish to incorporate project management practices into their personal work. It is also beneficial for anyone who is considering a career path in project management and desiring a complete overview of the field and its generally accepted practices. Overview In this course, you will identify the elements of sound project management and apply the generally recognized project management practices to successfully manage or participate in projects. You will: Identify the key processes and requirements of project management. Initiate a project. Use a Predictive approach to plan for time and cost. Use an Adaptive approach to plan a project. Plan for project risks, communication, and change control. Manage the execution of a project. Close a project. This course teaches the fundamentals of project management and its underlying structure and elements, including project phases, project life cycles, stakeholders, and areas of expertise. These, coupled with the ability to identify the project management processes that are recognized industry wide as good practice, will help you to apply effective project management techniques to improve the efficiency of your projects and ensure their success. This course is designed to cover various project management approaches and is not intended to focus on a single methodology or framework. Lesson 1: Getting Started with Project Management Topic A: Identify the Characteristics of a Project Topic B: Identify the Project Approach Topic C: Identify the Leadership Roles in a Project Lesson 2: Initiating a Project Topic A: Create a Project Scope/Vision Statement Topic B: Identify the Essential Skills for a Project Team Topic C: Identify the Risks to a Project Lesson 3: Planning for Time and Cost in Predictive Projects Topic A: Create a WBS Topic B: Create a Project Schedule Topic C: Determine Project Costs Lesson 4: Planning for Adaptive Projects Topic A: Create Epics and User Stories Topic B: Build a Product Backlog Topic C: Create an Initial Release Plan Topic D: Conduct a Sprint Planning Meeting Topic E: Replan the Project Lesson 5: Planning for Project Risks, Communication, and Change Control Topic A: Analyze the Risks to a Project Topic B: Create a Communication Plan Topic C: Develop a Change Control Plan Lesson 6: Managing a Project Topic A: Begin Project Work Topic B: Execute the Project Plan Topic C: Track the Progress of an Adaptive Project Topic D: Report Project Performance Topic E: Implement Change Control Lesson 7: Closing a Project Topic A: Close a Sprint, a Release, or an Adaptive Project Topic B: Close a Predictive Project Topic C: Create a Final Report

Duration 2 Days 12 CPD hours This course is intended for This course is intended for software testers, architects, engineers, or other related roles, who wish to apply AI to software testing practices within their enterprise. While there are no specific pre-requisites for this course, it would be helpful is the attendee has familiarity with basic scripting (Python preferred) and be comfortable with working from the command line (for courses that add the optional hands-on labs). Attendees without basic scripting skills can follow along with the hands-on labs or demos. Overview This course introduces AI and related technologies from a practical applied software testing perspective. Through engaging lecture and demonstrations presented by our expert facilitator, students will explore: Exploring AI Introduction to Machine Learning Introduction to Deep Learning Introduction to Data Science Artificial Intelligence (AI) in Software Testing Implementing AI in Test Automation Innovative AI Test Automation Tools for the Future Implementing AI in Software Testing / AI in Test Automation is an introductory-level course for attendees new to AI, Machine Learning or Deep Learning who wish to automate software testing tasks leveraging AI. The course explores the essentials of AI, ML and DL and how the integrate into IT business operations and initiatives. Then the course moves to specifics about the skills, techniques and tools used to apply AI to common software testing requirements. Exploring AI AI-Initiatives The Priority: Excellence AI- Intelligence Types The Machine Learning Types The Quality Learning Initiative The Inception in Academics AI - Importance & Applications The Re-visit Learning Re-visited via AI Teaching in the world of AI Exploring AI for Self-Development AI In Academics Beyond Academics Introduction to Machine Learning What is Machine Learning? Why Machine Learning? Examples - Algorithms behind Machine Learning Introduction to Deep Learning What is Deep Learning? Why Deep Learning? Example - Deep Learning Vs Machine Learning Introduction to Data Science What is Data Science? Why Data Science? Examples - Use Cases of Data Science Artificial Intelligence (AI) in Software Testing What is AI in Software Testing? The Role of AI Testing Why do we Need AI in Software Testing? Pros and Cons of AI in Software Testing Applications of AI in Software Testing Is it time for Testers or QA Teams to worry about AI? Automated Testing with Artificial Intelligence Implementing AI in Test Automation Training the AI Bots Challenges with AI-powered Applications Examples - Real World use cases using Artificial Intelligence Demo - Facial Emotion Detection Using Artificial Intelligence Demo - Text Analysis API Using Artificial Intelligence Demo - EYE SPY Mobile App Using Artificial Intelligence Innovative AI Test Automation Tools for the Future Tools used for Implementing AI in Automation Testing What is NEXT? AI Test Automation Demo using Testim

Duration 2 Days 12 CPD hours This course is intended for If you are a data analyst, data scientist, or a business analyst who wants to get started with using Python and machine learning techniques to analyze data and predict outcomes, this book is for you. Basic knowledge of computer programming and data analytics is a must. Familiarity with mathematical concepts such as algebra and basic statistics will be useful. Overview By the end of this course, you will have the skills you need to confidently use various machine learning algorithms to perform detailed data analysis and extract meaningful insights from data. This course is designed to give you practical guidance on industry-standard data analysis and machine learning tools in Python, with the help of realistic data. The course will help you understand how you can use pandas and Matplotlib to critically examine a dataset with summary statistics and graphs, and extract the insights you seek to derive. You will continue to build on your knowledge as you learn how to prepare data and feed it to machine learning algorithms, such as regularized logistic regression and random forest, using the scikit-learn package. You?ll discover how to tune the algorithms to provide the best predictions on new and unseen data. As you delve into later sections, you?ll be able to understand the working and output of these algorithms and gain insight into not only the predictive capabilities of the models but also their reasons for making these predictions. Data Exploration and Cleaning Python and the Anaconda Package Management System Different Types of Data Science Problems Loading the Case Study Data with Jupyter and pandas Data Quality Assurance and Exploration Exploring the Financial History Features in the Dataset Activity 1: Exploring Remaining Financial Features in the Dataset Introduction to Scikit-Learn and Model Evaluation Introduction Model Performance Metrics for Binary Classification Activity 2: Performing Logistic Regression with a New Feature and Creating a Precision-Recall Curve Details of Logistic Regression and Feature Exploration Introduction Examining the Relationships between Features and the Response Univariate Feature Selection: What It Does and Doesn't Do Building Cloud-Native Applications Activity 3: Fitting a Logistic Regression Model and Directly Using the Coefficients The Bias-Variance Trade-off Introduction Estimating the Coefficients and Intercepts of Logistic Regression Cross Validation: Choosing the Regularization Parameter and Other Hyperparameters Activity 4: Cross-Validation and Feature Engineering with the Case Study Data Decision Trees and Random Forests Introduction Decision trees Random Forests: Ensembles of Decision Trees Activity 5: Cross-Validation Grid Search with Random Forest Imputation of Missing Data, Financial Analysis, and Delivery to Client Introduction Review of Modeling Results Dealing with Missing Data: Imputation Strategies Activity 6: Deriving Financial Insights Final Thoughts on Delivering the Predictive Model to the Client

Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for people who need to write and maintain Rexx programs in the z/OS system environment. Overview The objectives of this course are as follows:- Write programs using the Rexx language- Use various data parsing techniques- Use built-in Rexx functions- Create user-defined internal and external functions and subroutines- Issue host commands from within Rexx execs- Code programs that read and write data sets- Use instructions and commands that manipulate the data stack- Use Rexx debugging tools- Write error-handling routines This course is designed to teach you the basic skills required to write programs using the REXX language in z/OS. The course covers the TSO extensions to REXX and interaction with other environments such as the MVS console. Day 1 Unit 1 - Introduction Unit 2 - Getting started with REXX (start) Lab exercise 1 Unit 2 - Getting started with REXX (finish) Lab exercise 2 Unit 3 - Programming in REXX (start) Day 2 Lab exercise 3 Unit 3 - Programming in REXX (finish) Lab exercise 4 Unit 4 - Functions and subroutines (start) Lab exercise 5 Day 3 Unit 4 - Functions and subroutines (finish) Lab exercise 6 Unit 5 - Debugging and error handling Lab exercise 7 Unit 6 - Executing host commands Lab exercise 8 Day 4 Unit 7 - Compound variables and the data stack Lab exercise 9 Unit 8 - Reading and writing data sets in REXX Lab exercise 10 Unit 9 - The parse instruction Day 5 Lab exercise 11 Unit 10 - Using REXX: REXX compiler, REXX in batch, MVS console commands Lab exercise 12 Additional course details: Nexus Humans ES52 IBM z/OS REXX Programming Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ES52 IBM z/OS REXX Programming Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Application Consultants, Developers, System Administrators, and System Architects Overview Understand the need for an enterprise portalLog on to, navigate, and personalize the portalDescribe the components of SAP Enterprise PortalBuild-up a portal navigation structureAdapt the portal user interface to company specificationsExplain and use the main functions of the SAP Enterprise Portal, Knowledge Management and CollaborationExplain and use the community features of the portal add-ons Forums and WikisExplain and use the SAP Fiori Launchpad on Portal' In this course, students will gain knowledge of the basic fundamentals surrounding the SAP Enterprise Portal. Enterprise Portal Explaining Business Motivations for Portals Describing SAP NetWeaver Explaining the Basics of SAP Enterprise Portal The End User's Perspective Logging On and Navigating in SAP Enterprise Portal Personalizing SAP Enterprise Portal Technical Infrastructure Determining System Requirements Outlining SAP Enterprise Portal's Architecture Portal Platform Content Explaining the Object Model for Portal Content Managing iViews Managing Portal Pages Managing Worksets and Portal Roles Explaining Business Packages Outlining Portal Content Development Tools Translating Portal Content Look and Feel of the Portal Managing Portal Themes Managing Framework Pages Managing Portal Desktops Managing Portal Rules (Rule Collections) Security Aspects Identifying Security Aspects Managing Users and Authentication Options Describing Authorization Concepts Describing Single Sign-On (SSO) Evaluating Network Security Knowledge Management (KM) Outlining Knowledge Management (KM) Describing Content Management (CM) Functions Using Web Page Composer (WPC) Describing Search and Classification (TREX) Enterprise Workspaces Explaining Enterprise Workspaces Managing Personal Workspaces Managing Shared Workspaces Collaboration Outlining Collaboration Functions Using Forums Using Wikis Fiori Launchpad on the Portal Outlining SAP Fiori Launchpad on Portal Additional course details: Nexus Humans SAPEP SAP Enterprise Portal - Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAPEP SAP Enterprise Portal - Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Application developers who want to increase their understanding of Spring and Spring Boot and a focus on fundamentals. Overview By the end of the course, you should be able to meet the following objectives: Describe the benefits provided by Spring Boot Initialize a project using Spring Boot Starters Leverage Spring Boot's auto configuration features Create simplified backing-store solutions using Spring Data JPA Build a simple MVC application using Spring Boot, embedded Web Server and fat JARs or classic WARs Build a RESTful Web application Use Spring Security to secure Web and REST endpoints Enable and extend metrics and monitoring capabilities using Spring Boot actuator Leverage advance configuration capabilities Utilize Spring Boot enhancements to testing This course offers experience with Spring Boot and its major features, including auto-configuration, Actuator, Spring Boot testing framework and more. On completion, participants will have a foundation for creating enterprise and cloudready applications. Please note that this course is a subset of the material in our 4-day Spring: Core Training course - there is no need to take both courses. This course is recommended if you have a good working knowledge of Spring Basics (see Prerequisites) but are new to Spring Boot. Introduction to Spring Essentials Why Spring Configuration using Spring Bean creation Data Management Spring Boot Introduction Introduction to Spring Boot Features Value Proposition of Spring Boot Creating a simple Boot application using Spring Initializer website Spring Boot Dependencies, Auto-configuration, and Runtime Dependency management using Spring Boot starters How auto-configuration works Configuration properties Overriding auto-configuration Using CommandLineRunner JPA with Spring and Spring Data Quick introduction to ORM with JPA Benefits of using Spring with JPA JPA configuration in Spring Configuring Spring JPA using Spring Boot Spring Data JPA dynamic repositories Spring MVC Architecture and Overview Introduction to Spring MVC and request processing Controller method signatures Using @Controller, @RestController and @GetMapping annotations Configuring Spring MVC with Spring Boot Spring Boot packaging options, JAR or WAR Rest with Spring MVC An introduction to the REST architectural style Controlling HTTP response codes with @ResponseStatus Implementing REST with Spring MVC, @RequestMapping, @RequestBody and @ResponseBody Spring MVC?s HttpMessageConverters and automatic content negotiation Spring Security What problems does Spring Security solve? Configuring authentication Implementing authorization by intercepting URLs Authorization at the Java method level Understanding the Spring Security filter chain Spring security testing Actuators, Metrics and Health Indicators Exposing Spring Boot Actuator endpoints Custom Metrics Health Indicators Creating custom Health Indicators External monitoring systems Spring Boot Testing Enhancements Spring Boot testing overview Integration testing using @SpringBootTest Web slice testing with MockMvc framework Slices to test different layers of the application

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at developers who want to build web applications using ASP.NET Core or developers who want to make a career building web applications using Microsoft technology. In the web world, the ability to build robust web applications is key. With the knowledge about ASP.NET Core MVC (that makes use of the Model-View-Controller architecture) that you will take away from this course, you will be prepared to meet this need. In today's age, it's important for you as a developer to possess the ability to separate the programming and business logic. This course covering ASP.NET Core 2 will help you develop this skillset. Setting the Stage Introduction to Web Applications Creating ASP.NET Core application Controllers Role of the Controller in ASP.NET MVC Applications Introduction to Routing Our First Controller Implementing our own IActionResult Adding Views Adding Models Passing Data from the Controller to the View Filters Writing a Custom Filter Views The View Engine and the Razor View Engine Working with Layout Generating HTML Partial View View Components Tag Helpers Models Introduction to Models Model Binding The Entity Framework Using the Entity Framework in ASP.NET MVC applications Database Migration Validation Introduction to Validation Client-Side and Server-Side Validation Server-side Validation Client-side Validation Implementation Routing Convention-Based Routing Attribute-Based Routing Route Attribute at the Controller Level Passing Routing Values in HTTP Action Verbs in the Controller Route Constraints Rest Buy Designing Rest Buy Creating the Entities for the Application Creating EF Context and Migration Adding Features, Testing, and Deployment Adding the Registration Feature Creating a Unit Test Upgrading Our Application to Bootstrap 4 Deploying Rest Buy to Azure Additional course details: Nexus Humans Beginning ASP.NET training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Beginning ASP.NET course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Those who need to understand the financial implications of their day-to-day decisions to increase the profitability and performance of their business. This course is suitable for managers with little or no financial knowledge. Overview Understanding of financial accounts and reports The ability to use and understanding of financial concepts Analytical skills to interpret financial results using ratios Ability to manage budgets more effectively This course shows how to interpret key financial statements highlighting the questions and areas that matter. It identifies warning signals that managers need to be aware of and shows how to understand key performance indicators to drive profitability. The course will also cover the essentials of budgeting and forecasting as well as addressing key financial terms such as goodwill and accruals & prepayments. Delegates will learn how to appraise capital projects with confidence, allowing them to make the best decisions for their business. Course Outline The basics of finance: How companies are financially structured Accrual v cash accounting The Business Cycle: understand how money flows in a business How businesses are financed: debt and equity Business objectives: using financial data to achieve business targets Key Financial Statements: Income Statement Balance Sheet Cash Flow Statement Key Financial Analysis Ratios Profitability: profit margins, EBIT & EBITDA, operational gearing Return on Investment: ROCE, ROA Leverage: financial gearing & interest cover Liquidity: current & quick ratios Cash Flow: working capital requirement Working capital management Cash flow management Key financial terms ? goodwill, accruals & prepayments, depreciation and amortization Cost analysis, control and reduction Capex v Opex Effective Budgeting and Forecasting to control the business Management Accounts and undertaking variance analysis Improving margins and sales in your business Break even analysis Capital Investment techniques ? NPV, IRR and discounted cash flows Asset Valuation Additional course details: Nexus Humans Finance for Non-Finance Managers (2 Day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Finance for Non-Finance Managers (2 Day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.