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CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Want to learn about VMware vSphere? This course is full of demos, diagrams, and clear explanations of vSphere concepts.

Register on the Retail Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Retail Assistant is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Retail Assistant Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Retail Assistant, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM)5 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:34:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:29:00 Module 05: CRM Databases CRM Databases 00:22:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:24:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 08: Future of CRM Future of CRM 00:26:00 Module 09: Introduction to Retail Associate Introduction to Retail Associate 00:13:00 Module 10: The Qualities of a Retail Associate The Qualities of a Retail Associate 00:21:00 Module 11: Retail Psychology Retail Psychology 00:14:00 Module 12: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:13:00 Module 13: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:19:00 Module 14: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:12:00 Mock Exam Mock Exam- Retail Assistant 00:20:00 Final Exam Final Exam- Retail Assistant 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Mental Freedom: From PAIN To POWER is a set of assumptions, methods, or notions held by a person or a team. Mental Freedom: From PAIN To POWER is the belief that most basic abilities can be developed through dedication and hard work. Success is a hard-earned thing and needs contingency. The goal of this Success training is to help you achieve your goals in the fastest, simplest and easiest way possible. This course will save you years of research time and avoid frustration and struggle. Learn to Develop a Successful. This Mental Freedom: From PAIN To POWER course is based on scientific research & principles that will give you fast results. Having these tools & strategies will make becoming successful so much easier, dramatically increase the results you get & help you achieve your goals in far less time. Mental Freedom: From PAIN To POWER is now a buzzword in all walks of life including study, business, work and so much more. What you'll learn from this course This course is designed to give you the guidance you need to become a successful salesperson right from scratch. You'll learn: To set big goals & a growth mindset Difference between real decisions & wishes About consistency, The key to success Nothing is impossible with the right growth mindset The necessity and better ways of accountability To explore new adventurous ways to Success The way your language can shape your Success How failure can add to your success Why you should choose this Hidden Secrets Of Selling Course from iStudy Here are a few reasons why you should choose this Hidden Secrets Of Selling Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Establish the belief that you are in control of your own ability, and can learn and improve. The Certified Associate in Project Management (CAPM) Exam Preparation Course is designed for the people who want to take part in the Project Management Institute Project Management Professional (PMP) exam. The Project Management Professional (PMP) exam certificate is one of the well-known certificates for Project Manager that will create a wide range of opportunities for them. Having a certificate of Project Management Professional (PMP) means you have lots of doors to enter in the corporate world to nourish your project management skills and knowledge in the practical world for the betterment of a project. No matter where you are or from which country you belong, the certificate is considered as the gold standard of Project Management. The Certified Associate in Project Management (CAPM) Exam Preparation Course will prepare you for the exam and make you confident and anxiety-free. The course covers the eleven areas that are used to formulate the exam such as the Guide to the Project Management Body of Knowledge. In spite of these, the course will also introduce you to the registration system and includes more than 1300 review questions. In short, the course will make you confident and knowledgeable enough to sit for the exam. Course Highlights Mental Freedom: From PAIN To POWER is an award-winning and the best selling  course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mental Freedom: From PAIN To POWER into 17 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 44 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mental Freedom: From PAIN To POWER Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mental Freedom: From PAIN To POWER is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mental Freedom: From PAIN To POWER is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction - Meet The Instructor - Goals - Beginning Concepts From Pain To Power - PROMO VIDEO 00:05:00 Meet The Instructor and Goals 00:10:00 Beginning Concepts - Key Life Areas 00:30:00 Assertiveness - Faith - Rules 00:15:00 Moving from Pain to Power Beginning Coping Skills 00:13:00 'Importances' - Forgiveness - Starting Over 00:15:00 Growth - Self Evaluation - Letting Go 00:14:00 Beating Stress - Guilt & Worry - 'Explanatory Style' 00:17:00 Coping Skills and Life strategies 'Life Is Hard' - Responsibility - 'Dirty Secret Of Psychology' 00:13:00 NLP - Visualization - Mind/Body - Sleep 00:25:00 Perfectionism - Maladaptive Behaviors - Reality Therapy 00:19:00 Fear - Illusion Of Weakness - Reframing 00:17:00 Still More Coping Skills and Life Strategies Relationship Skills - ProActive - Journaling 00:16:00 Secondary Gains - Understanding - Choosing Your Emotions 00:19:00 'Emotional Timer' - Trust - Fairness - ZEN 00:17:00 GIGO - Meditation - Escape - Things that Don't Exist 00:19:00 Final Thoughts Final Thoughts and Tools 00:20:00

Overview Mindfulness Meditation: The Path To Wisdom & Success is a set of assumptions, methods, or notions held by a person or a team. Mindfulness Meditation: The Path To Wisdom & Success is the belief that most basic abilities can be developed through dedication and hard work. Success is a hard-earned thing and needs contingency. The goal of this Success training is to help you achieve your goals in the fastest, simplest and easiest way possible. This course will save you years of research time and avoid frustration and struggle. Learn to Develop a Successful. This Mindfulness Meditation: The Path To Wisdom & Success course is based on scientific research & principles that will give you fast results. Having these tools & strategies will make becoming successful so much easier, dramatically increase the results you get & help you achieve your goals in far less time. Mindfulness Meditation: The Path To Wisdom & Success is now a buzzword in all walks of life including study, business, work and so much more. What you'll learn from this course This course is designed to give you the guidance you need to become a successful salesperson right from scratch. You'll learn: To set big goals & a growth mindset Difference between real decisions & wishes About consistency, The key to success Nothing is impossible with the right growth mindset The necessity and better ways of accountability To explore new adventurous ways to Success The way your language can shape your Success How failure can add to your success Why you should choose this Hidden Secrets Of Selling Course from iStudy Here are a few reasons why you should choose this Hidden Secrets Of Selling Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Establish the belief that you are in control of your own ability, and can learn and improve. The Certified Associate in Project Management (CAPM) Exam Preparation Course is designed for the people who want to take part in the Project Management Institute Project Management Professional (PMP) exam. The Project Management Professional (PMP) exam certificate is one of the well-known certificates for Project Manager that will create a wide range of opportunities for them. Having a certificate of Project Management Professional (PMP) means you have lots of doors to enter in the corporate world to nourish your project management skills and knowledge in the practical world for the betterment of a project. No matter where you are or from which country you belong, the certificate is considered as the gold standard of Project Management. The Certified Associate in Project Management (CAPM) Exam Preparation Course will prepare you for the exam and make you confident and anxiety-free. The course covers the eleven areas that are used to formulate the exam such as the Guide to the Project Management Body of Knowledge. In spite of these, the course will also introduce you to the registration system and includes more than 1300 review questions. In short, the course will make you confident and knowledgeable enough to sit for the exam. Course Highlights Mindfulness Meditation: The Path To Wisdom & Success is an award-winning and the best selling  course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mindfulness Meditation: The Path To Wisdom & Success into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 hour, 19 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mindfulness Meditation: The Path To Wisdom & Success Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mindfulness Meditation: The Path To Wisdom & Success is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mindfulness Meditation: The Path To Wisdom & Success is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction & First Concepts Promo - Mindfulness Meditation 00:05:00 Introduction To Mindful Meditation 00:06:00 Understanding Mindful Meditation 00:05:00 How To Practice Mindful Meditation 00:06:00 Understanding & Beating Anxiety Still More Mindful Meditation Techniques 00:05:00 Mindful Meditation & Your Brain 00:04:00 Why Is Awareness So Important 00:09:00 More Anti - Anxity Skills & Concepts Mindful Meditation & Work 00:05:00 Mindful Meditation & Relationships 00:04:00 Mindful Meditation & Happiness 00:05:00 Famous & Successful People Who Meditate 00:04:00 Great Mindful Meditation Apps 00:05:00 The Many Benefits Of Mindful Meditation 00:09:00 How To Create A Mindful Life 00:06:00 Conclusion Conclusion Final Thoughts & Tips 00:01:00

Duration 5 Days 30 CPD hours This course is intended for This course is targeted to those seeking A+ Certification and anyone in these roles: IT Support Specialist Helpdesk Technician Field Technician Tier I Support Specialist Desktop Support Specialist Associate Network Engineer Systems Support Technician Junior Systems Administrator Overview At completion of this course, you will be able to: Install and configure end-user devices and software Address connectivity problems Perform basic cybersecurity mitigations Troubleshoot common problems to diagnose and resolve issues Demonstrate basic knowledge of scripting, the cloud, and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102. Lesson 1: Installing Motherboards and Connectors Topic 1A: Explain Cable Types and Connectors Topic 1B: Install and Configure Motherboards Topic 1C: Explain Legacy Cable Types Lesson 2: Installing System Devices Topic 2A: Install and Configure Power Supplies and Cooling Topic 2B: Select and Install Storage Devices Topic 2C: Install and Configure System Memory Topic 2D: Install and Configure CPUs Lesson 3: Troubleshooting PC Hardware Topic 3A: Apply Troubleshooting Methodology Topic 3B: Configure BIOS/UEFI Topic 3C: Troubleshoot Power and Disk Issues Topic 3D: Troubleshoot System and Display Issues Lesson 4: Comparing Local Networking Hardware Topic 4A: Compare Network Types Topic 4B: Compare Networking Hardware Topic 4C: Explain Network Cable Types Topic 4D: Compare Wireless Networking Types Lesson 5: Configuring Network Addressing and Internet Connections Topic 5A: Compare Internet Connection Types Topic 5B: Use Basic TCP/IP Concepts Topic 5C: Compare Protocols and Ports Topic 5D: Compare Network Configuration Concepts Lesson 6: Supporting Network Services Topic 6A: Summarize Services Provided by Networked Hosts Topic 6B: Compare Internet and Embedded Appliances Topic 6C: Troubleshoot Networks Lesson 7: Summarizing Virtualization and Cloud Concepts Topic 7A: Summarize Client-Side Virtualization Topic 7B: Summarize Cloud Concepts Lesson 8: Supporting Mobile Devices Topic 8A: Set Up Mobile Devices and Peripherals Topic 8B: Configure Mobile Device Apps Topic 8C: Install and Configure Laptop Hardware Topic 8D: Troubleshoot Mobile Device Issues Lesson 9: Supporting Print Devices Topic 9A: Deploy Printer and Multifunction Devices Topic 9B: Replace Print Device Consumables Topic 9C: Troubleshoot Print Device Issues Lesson 10: Configuring Windows Topic 10A: Configure Windows User Settings Topic 10B: Configure Windows System Settings Lesson 11: Managing Windows Topic 11A: Use Management Consoles Topic 11B: Use Performance and Troubleshooting Tools Topic 11C: Use Command-line Tools Lesson 12: Identifying OS Types and Features Topic 12A: Explain OS Types Topic 12B: Compare Windows Editions Lesson 13: Supporting Windows Topic 13A: Perform OS Installations and Upgrades Topic 13B: Install and Configure Applications Topic 13C: Troubleshoot Windows OS Problems Lesson 14: Managing Windows Networking Topic 14A: Manage Windows Networking Topic 14B: Troubleshoot Windows Networking Topic 14C: Configure Windows Security Settings Topic 14D: Manage Windows Shares Lesson 15: Managing Linux and macOS Topic 15A: Identify Features of Linux Topic 15B: Identify Features of macOS Lesson 16: Configuring SOHO Network Security Topic 16A: Explain Attacks, Threats, and Vulnerabilities Topic 16B: Compare Wireless Security Protocols Topic 16C: Configure SOHO Router Security Topic 16D: Summarize Security Measures Lesson 17: Managing Security Settings Topic 17A: Configure Workstation Security Topic 17B: Configure Browser Security Topic 17C: Troubleshoot Workstation Security Issues Lesson 18: Supporting Mobile Software Topic 18A: Configure Mobile OS Security Topic 18B: Troubleshoot Mobile OS and App Software Topic 18C: Troubleshoot Mobile OS and App Security Lesson 19: Using Support and Scripting Tools Topic 19A: Use Remote Access Technologies Topic 19B: Implement Backup and Recovery Topic 19C: Explain Data Handling Best Practices Topic 19D: Identify Basics of Scripting Lesson 20: Implementing Operational Procedures Topic 20A: Implement Best Practice Documentation Topic 20B: Use Proper Communication Techniques Topic 20C: Use Common Safety and Environmental Procedures

Description This Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 (ICND1) Training is the exam associated with the Cisco Certified Entry Network Technician certification and a tangible first step, second being ICND2, in achieving the Cisco Certified Network Associate certification. This Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 (ICND1) Training will prepare you for this exam. This exam stands to test your knowledge and skills required to successfully install, operate, and troubleshoot a small branch office network. The exam includes topics on networking fundamentals; connecting to a WAN; basic security and wireless concepts; routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and configuring IOS devices; configuring RIPv2, static and default routing; implementing NAT and DHCP; and configuring simple networks. This course provides the foundational understanding of network Layers 1-3 that are applicable to core routing and switching plus other advanced technologies. All configuration commands are introduced through examples and supported with lab exercises. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 (ICND1) Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Building a Simple Network Networking Functions FREE 00:20:00 Understanding the Host-to-Host Communications Model 00:22:00 Introducing LANs 00:17:00 Introduction to the IOS 00:32:00 Starting a Switch 00:11:00 Understanding Ethernet and Switch Operation 00:27:00 Troubleshooting Common Switch Media Issues 00:16:00 Perform Switch Startup 00:29:00 Troubleshooting Switch Media Issues 00:09:00 Command Line Help 00:06:00 Establishing Internet Connectivity Understanding the TCPIP Internet Layer 00:31:00 Understanding IP Addressing and Subnets 00:41:00 Understanding the TCPIP Transport Layer 00:24:00 Exploring the Functions of Routing 00:22:00 Configuring a Cisco Router 00:19:00 Exploring the Packet Delivery Process 00:24:00 Enabling Static Routing 00:18:00 Managing Traffic Using ACLs 00:18:00 Enabling Internet Connectivity 00:50:00 Performing Initial Router Setup Media Issues 00:15:00 Connecting to the Internet 00:24:00 Life of a Packet 00:11:00 Managing Network Device Security Securing Administrative Access 00:33:00 Implementing Device Hardening 00:47:00 Implementing Traffic Filtering with ACLs 00:32:00 Ethernet the Security of the Intial Configuration Part 1 00:15:00 Ethernet the Security of the Intial Configuration Part 2 00:22:00 Device Hardening 00:31:00 Filtering Traffic with ACLs 00:12:00 Configuring SSH 00:10:00 Configuring NTP 00:06:00 AAA 00:14:00 DHCP Snooping 00:08:00 Building a Medium-Sized Network Implementing VLANs and Trunks 00:30:00 Routing Between VLANs 00:12:00 Using a Cisco Network Device as a DHCP Server 00:16:00 Introducing WAN Technologies 00:15:00 Introducing Dynamic Routing Protocols 00:32:00 Implementing OSPF 00:40:00 Configuring Expanded Switch Networks 00:24:00 Configuring DHCP Server 00:13:00 Implementing OSPF 00:40:00 Troubleshooting OSPF 00:04:00 Implementing RIPv2 00:12:00 Introducing IPv6 Introducing Basic IPv6 00:23:00 Understanding IPv6 00:11:00 Configuring IPv6 Routing 00:11:00 IPv6 Addresses 00:17:00 Configure and Verify IPv6 Routing 00:20:00 IPv6 ACL 00:11:00 IPv6 RIP 00:16:00 Mock Exam Mock Exam- Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 (ICND1) Training 00:20:00 Final Exam Final Exam- Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 (ICND1) Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

HTML5 development training course description This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-375, and build an understanding of these topics: Manage the Application Life Cycle, Build the User Interface by Using HTML5, Format the User Interface by Using CSS, Code by Using JavaScript. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam. What will you learn Manage the Application Life Cycle. Build the User Interface by Using HTML5. Format the User Interface by Using CSS. Code by Using JavaScript. HTML5 development training course details Who will benefit: Anyone working with HTML5. Prerequisites: None. Duration 3 days HTML5 development training course contents Managing the Application Life Cycle Platform fundamentals Packaging and the runtime environment: app package, app container, credentials/permission sets, host process, leverage existing HTML5 skills and content for slate/tablet applications. Manage the state of an application Manage session state, app state and persist state information; understand states of an application; understand the differences between local and session storage. Debug and test a HTML5 touch-enabled application Touch gestures; gestures you test on a device. HTML5 UI: Text, Graphics, and Media HTML5 tags for text content and graphics. When, why and how to use Canvas; when, why and how to use scalable vector graphics (SVG). HTML5 tags to play media. Video and audio tags. HTML5 UI: Organization, Input, and Validation HTML5 tags to organise content and forms Tables, lists, sections; semantic HTML. HTML5 tags for input and validation CSS Essentials: Content Flow, Positioning, styling Core CSS concepts Separate presentation from content (create content with HTML and style content with CSS); manage content flow (inline versus block flow); manage positioning of individual elements( float versus absolute positioning); manage content overflow (scrolling, visible and hidden); basic CSS styling. CSS Essentials: Layouts Arrange UI content by using CSS Use flexible box and grid layouts to establish content alignment, direction and orientation; proportional scaling and use of "free scale" for elements within a flexible box or grid; order and arrange content; concepts for using flex box for simple layouts and grid for complex layouts; grid content properties for rows and columns; use application templates. Managing Text Flow by Using CSS Regions and using regions to flow text content between multiple sections (content source, content container, dynamic flow, flow-into, flow-from, msRegionUpdate, msRegionOverflow, msGetRegionContent); columns and hyphenation and using these CSS settings to optimise the readability of text; use "positioned floats" to create text flow around a floating object Managing the Graphical Interface by Using CSS Graphics effects (rounded edges, shadows, transparency, background gradients, typography and Web Open Font Format); 2-D 3-D transformations (translate, scale, rotate, skew and 3-D perspective transitions and animations); SVG filter effects; Canvas. JavaScript and coding essentials Manage and maintain JavaScript, Create and use functions; jQuery and other third-party libraries. Update the UI by using JavaScript Locate/access elements; listen and respond to events; show and hide elements; update the content of elements. Animations, Graphics, and Accessing Data Code animations with JavaScript animation; manipulate the canvas; work with images, shapes and other graphics. Access data access by using JavaScript Send and receive data; transmit complex objects and parsing; load and save files; App Cache; datatypes; forms; cookies; localStorage JavaScript coding for Touch Interface, Device and Operating System Resources, and More Respond to the touch interface, Gestures, how to capture and respond to gestures, Code additional HTML5 APIs, GeoLocation, Web Workers, WebSocket; File API, Access device and operating system resources, In- memory resources, such as contact lists and calendar; hardware capabilities, such as GPS, accelerometer and camera.

LOOKING FOR: ADULT FICTION Louise Buckley has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books. After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors. Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories. She is delighted to be working with Hannah at Hannah Sheppard Literary Agency. Louise is looking for:- Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett). Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin. In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry. Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog. She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea. Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite. More generally, Louise would also love to see novels with a disabled protagonist or someone (like herself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative. Louise is NOT looking for: -romance -romantasy -epic, traditional fantasy -space opera -straightforward women’s fiction -children’s fiction of any kind -non-fiction Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 18th March 2025