5503 Assistant courses in Caterham delivered On Demand

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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Overview This Marketing Principles course will unlock your full potential and will show you how to excel in a career in Marketing Principles. So upskill now and reach your full potential. Everything you need to get started in Marketing Principles is available in this course. Learning and progressing are the hallmarks of personal development. This Marketing Principles will quickly teach you the must-have skills needed to start in the relevant industry. In This Marketing Principles Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Marketing Principles skills to help you advance your career. Acquire a comprehensive understanding of various Marketing Principles topics and tips from industry experts. Learn in-demand Marketing Principles skills that are in high demand among UK employers, which will help you to kickstart your career. This Marketing Principles course covers everything you must know to stand against the tough competition in the Marketing Principles field.  The future is truly yours to seize with this Marketing Principles. Enrol today and complete the course to achieve a Marketing Principles certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Marketing Principles course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Marketing Principles course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Marketing Principles course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Marketing Principles is suitable for anyone aspiring to start a career in Marketing Principles; even if you are new to this and have no prior knowledge on Marketing Principles, this course is going to be very easy for you to understand.  And if you are already working in the Marketing Principles field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Marketing Principles course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Marketing Principles course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Marketing Principles course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Marketing Principles course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Marketing and the Firm Marketing and the Firm 00:01:00 Marketing Orientation and Context 00:01:00 Creating Value and Competitive Advantage #1 00:01:00 Creating Value and Competitive Advantage #2 00:01:00 Marketing Definition 00:01:00 Marketing Exchange 00:01:00 Marketing Interactions #1 00:01:00 Marketing Interactions #2 00:02:00 BCG's Advantage Matrix Model 00:01:00 Section 02: Situational Marketing Analysis External Environment - Analysis #1 00:01:00 External Environment - Analysis #2 00:01:00 External Environment - Analysis #3 00:01:00 External Forces Facing Marketing 00:01:00 Demographic Shift 00:01:00 Demographic Changes 00:02:00 Stakeholder Mapping #1 00:01:00 Stakeholder Mapping #2 00:01:00 Section 03: Microenvironments - Industry and Market Microenvironments - Industry and Market 00:01:00 Difference between an Industry and a Sector 00:02:00 Common Mistakes #1 00:02:00 Common Mistakes #2 00:01:00 Market Analysis #1 00:01:00 Market Analysis #2 00:01:00 Internal Firm Analysis and Environment Analysis 00:02:00 Enterprise Value Chain Analysis #1 00:01:00 Enterprise Value Chain Analysis #2 00:01:00 Enterprise Value Chain Analysis #3 00:01:00 Porter's Value Chain 00:01:00 Elements in Porter's Value Chain #1 00:01:00 Elements in Porter's Value Chain #2 00:01:00 SWOT - Gap Analysis 00:02:00 TOWS and Building Conversion Strategies 00:01:00 Section 04: Formulating a Marketing Plan - Building Components Formulating a Marketing Plan - Building Components #1 00:01:00 Formulating a Marketing Plan - Building Components #2 00:02:00 Formulating a Marketing Plan - Building Components #3 00:01:00 Product Life Cycle and Building a Product Strategy 00:01:00 Segmentation and Targeting- Geography, Consumer Behaviour and Cultures 00:01:00 Positioning Your Market Offering 00:01:00 Pricing Your Product for the Market 00:01:00 Channels and Distribution 00:01:00 Promotion and Brand Advertising 00:01:00 Business Development and Customer Relationship Marketing (CRM) 00:01:00 Hard-selling 00:01:00 Sales Funnel 00:01:00 Stages in the Sales Funnel 00:02:00 Section 05: Executing the Marketing Plan Action Planning, Roles and Responsibilities 00:01:00 Metrics and Measures 00:02:00 Marketing and Information Technology 00:01:00 Marketing Information (MIS) Systems: Sorting Data and Reporting 00:02:00 Marketing and Information Technology 00:01:00 The Marketing Profession and Building the Marketing Team 00:01:00

Help those who need confidence in speaking bring words to life with the Speech and Language Therapy Support Worker Training Course. In this course you will learn; how to build confidence for those with speech problems, with further knowledge in helping fix any speech or language issues that can be resolved. The Speech and Language Therapy Support Worker Training Course covers; speech impediment therapy skills along with methods to assess, diagnose and treat children and adults with speech problems. Please note that in this Speech and Language Therapy Support Worker Course you will come across all the basic guidelines of a Speech and Language Therapist to boost and shine your knowledge in this particular field. However, the title Speech Therapist is protected by the HCPC and completion of this course does not entitle you to use the protected title or practise as a Speech Therapist. Also, it does not qualify you to join the HCPC register. If you are looking for a course to comply with HCPC's requirements, please contact the relevant authority. Your Learning Goals: Learn about speech and language impediments Develop skills to assess, diagnose and treat speech impediments Learn how to build confidence with your patients Learn the intricacies of literacy development Develop your knowledge of the science behind speech and language Improve your knowledge around speech disorders and improvement techniques Learn about language acquisition Learn the main ethical principles of ASHA Who is this Course for? Speech and Language Therapy Support Worker is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction to Speech and Language Therapy Introduction to Speech and Language Therapy 00:30:00 Main Ethical Principles of ASHA 00:45:00 Language Acquisition and Literacy Development Literacy, Roles of SLT and Preliteracy in Newborns 00:30:00 The Scientific Aspects of Language and Speech Speech Science 00:30:00 Basic Structure and Function of the Human Nervous System 00:20:00 Basics of Linguistics 00:30:00 Communication Disorders Communication Disorders and Fluency disorder 00:20:00 Speech disorders 00:30:00 Language Disorders 00:20:00 Aphasia 00:30:00 Other Speech and Language Disorders Agnosia, Attention-Deficit/Hyperactivity Disorder and Dementia 00:45:00 Understanding Brain Damage Locations 00:20:00 Traumatic Brain Injury 00:00:00 Huntington's disease and Parkinson's Disease 00:30:00 Swallowing Disorders 00:45:00 Mock Exam Mock Exam - Speech and Language Therapy Support Worker 00:20:00 Final Exam Final Exam - Speech and Language Therapy Support Worker 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on Central Banking Monetary Policy will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Central Banking Monetary Policy comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Central Banking Monetary Policy. It is available to all students, of all academic backgrounds. Requirements Our Central Banking Monetary Policy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 01:21:00 total length •The History of Central Banking and International Monetary System: 00:09:00 •Modern Central Banking Roles and Functions: 00:12:00 •Monetary Policy Implementation in Financial Market Operations: 00:08:00 •Money Creation in the Modern Economy: 00:09:00 •The Monetary Policy Transmission Mechanism: 00:14:00 •Financial Stability Monitoring and Identifying Risks: 00:11:00 •Challenges for Central Banking: 00:10:00 •Optimal Monetary Policy Operations in Crisis Times: 00:08:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Interview Skills for Accountants Level 2 course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Interview Skills for Accountants Level 2 course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Interview Skills for Accountants Level 2 and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Interview Skills for Accountants Level 2 course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Interview Skills for Accountants Level 2 course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Interview Skills for Accountants Level 2 will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Interview Skills for Accountants Welcome to Interview Skills for Accountants 00:01:00 Introduction and Agenda 00:03:00 The Interview Skills Balance Sheet 00:06:00 Preparing for your Interview 00:09:00 The Interview 00:11:00 Other Types of Interview 00:03:00 What if you don't get the job? 00:01:00 After the Interview1 00:05:00 What can you do now? 00:02:00 Key Learning Points1 00:05:00 Sample Accountancy Interview Questions 00:14:00 Final thoughts on Interview Skills for Accountants 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Embark on a deeply informative journey with the 'Pregnancy Care' course, a comprehensive guide designed to illuminate the wonders and complexities of pregnancy. Imagine a path that not only educates but also empowers you with profound understanding and empathy for the maternal experience. The course begins by exploring the remarkable changes a woman's body undergoes during pregnancy, laying a foundation of knowledge that is both insightful and respectful. As you progress, delve into the critical aspects of prenatal development, gaining a deeper appreciation for the intricacies of life's beginnings. Your learning experience then transitions to vital topics such as nutrition during pregnancy, where you'll understand how dietary choices can significantly impact both mother and baby's health. The course addresses various factors that affect pregnancy, providing you with the knowledge to navigate these challenges effectively. As you prepare for the pivotal moment of birth, the course guides you through creating a birth plan, understanding the nuances of labour and delivery. The journey doesn't end at childbirth; it extends to postnatal care, highlighting the importance of nurturing both mother and baby, with particular emphasis on breastfeeding. You'll also gain valuable insights into maintaining mental health and fitness during and after pregnancy, culminating in an understanding of common complications, equipping you to manage or mitigate these risks. Learning Outcomes Understand the physiological changes during pregnancy. Gain knowledge of prenatal development stages and needs. Learn about proper nutrition and its impact during pregnancy. Acquire skills in preparing for and managing labour and delivery. Understand postnatal care, including breastfeeding and mental health. Why choose this Pregnancy Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Pregnancy Care course for? Expectant mothers seeking comprehensive pregnancy knowledge. Partners and family members wanting to support pregnant loved ones. Healthcare professionals specializing in maternal care. Childbirth educators and doulas enhancing their expertise. Students in healthcare fields focusing on obstetrics and gynaecology. Career path Maternity Nurse - £22,000 to £35,000 Midwife - £24,000 to £40,000 Childbirth Educator - £20,000 to £30,000 Postnatal Caregiver - £18,000 to £28,000 Lactation Consultant - £21,000 to £34,000 Obstetrics/Gynaecology Nurse - £25,000 to £37,000 Prerequisites This Pregnancy Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Pregnancy Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: A Woman's Body in Pregnancy A Woman's Body in Pregnancy 00:50:00 Module 02: Prenatal Development Prenatal Development 00:35:00 Module 03: Nutrition During Pregnancy Nutrition During Pregnancy 00:50:00 Module 04: Things that Affect Pregnancy Things that Affect Pregnancy 00:35:00 Module 05: Preparing a Birth Plan Preparing a Birth Plan 00:30:00 Module 06: Labour and Delivery Labour and Delivery 00:55:00 Module 07: Postnatal Care for Mother and Baby Postnatal Care for Mother and Baby 00:45:00 Module 08: Postnatal Care (Breastfeeding) Postnatal Care (Breastfeeding) 00:40:00 Module 09: Mental Health and Fitness (During and After Pregnancy) Mental Health and Fitness (During and After Pregnancy) 00:50:00 Module 10: Common Complications of Pregnancy Common Complications of Pregnancy 00:40:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Office Administrator will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Office Administrator will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Office Administrator and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Office Administrator is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Office Administrator. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Office Administrator will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Office Administration Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator Skills of an Effective Administrator 00:16:00 Module 03: What are Soft Skills? What are Soft Skills 00:10:00 Module 04: Communication Communication 00:08:00 Module 05: Teamwork Teamwork 00:07:00 Module 06: Problem-Solving Problem-Solving 00:08:00 Module 07: Time Management Time Management 00:08:00 Module 08: Attitude and Work Ethic Attitude and Work Ethic 00:08:00 Module 09: Adaptability/Flexibility Adaptability/Flexibility 00:08:00 Module 10: Self-Confidence (Owning It) Self-Confidence (Owning It) 00:09:00 Module 11: Ability to Learn from Ability to Learn from 00:08:00 Module 12: Networking Networking 00:08:00 Module 13: Negotiation Techniques Negotiation Techniques 00:17:00 Module 14: Conflict Management Conflict Management 00:15:00 Module 15: Stress Management Stress Management 00:17:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Money makes the world go round—but only if it actually comes in. If you’re tired of chasing unpaid invoices, the Credit Control Techniques Course offers a sharp, strategic look at how to improve collection rates and keep your books balanced without sounding like a broken record. Designed with clarity in mind, this course covers the key techniques that work behind the scenes of successful credit management. From understanding customer behaviours to setting clear payment terms, every module has been crafted to help businesses stay cash-flow positive without the usual drama. Whether you’re managing accounts for a growing company or just want to stop sending “gentle reminders” every Friday, this course offers tools to make your credit control process smoother, smarter, and—dare we say it—less annoying. It’s ideal for credit controllers, small business owners, and finance professionals who want to get paid without the awkward follow-ups. Learn how to stay one step ahead, reduce late payments, and maintain strong customer relationships with confidence (and fewer headaches). Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction To Credit Control Module 02: Credit Management Module 03: Risk Assessment and Credit Scoring Module 04: Debt Management Module 05: Customer Communication Module 06: Credit Control Compliance Module 07: Financial Analysis And Reporting Module 08: Credit Control Tools And Technologies Learning Outcomes: Understand the fundamentals of credit control. Master the principles of effective credit management. Conduct risk assessment and credit scoring. Implement debt management strategies. Enhance customer communication skills. Utilize credit control tools and technologies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Financial professionals (credit controllers, accountants). Business owners and entrepreneurs. Sales and marketing professionals. Small business operators. Managers responsible for credit decisions. Administrative and finance staff. Individuals seeking personal financial management skills. Anyone interested in credit control. Career path Credit Controller Credit Analyst Financial Analyst Accountant Business Owner Finance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Overview: Explore the dynamic world of financial compliance and embark on a journey towards a rewarding career with our Certified Anti Money Laundering Specialist (CAMS) Diploma. In an era where financial crimes are on the rise, this course equips you with the knowledge and skills to combat money laundering effectively. With staggering statistics revealing that illicit money flows account for 2-5% of global GDP (United Nations Office on Drugs and Crime), there is an urgent need for qualified professionals to tackle this menace head-on. This Certified Anti-Money Laundering Specialist (CAMS) Diploma is a game-changer in the fight against financial crime. As businesses navigate complex regulatory landscapes, the demand for CAMS-certified specialists is soaring, offering promising job opportunities and career growth. Recent reports indicate that CAMS professionals can command an average salary of £50,000 annually in the UK. Take the first step towards a rewarding career in financial compliance and join our Certified Anti Money Laundering Specialist (CAMS) Diploma course today. Key Features of the Course: CPD Certificate: Upon successful completion, you'll earn a prestigious Continuing Professional Development (CPD) certificate, validating your expertise in the field. 24/7 Learning Assistance: Our dedicated support team is available round-the-clock to ensure your learning experience is seamless and enjoyable. Who is This Course For? This Certified Anti Money Laundering Specialist (CAMS) Diploma is ideal for finance professionals, compliance officers, auditors, and anyone seeking a fulfilling career in the finance sector. No prior experience is required; all you need is a passion for combating financial crime and upholding the integrity of financial systems. What You Will Learn: Throughout this comprehensive Certified Anti Money Laundering Specialist (CAMS) Diploma, spanning multiple modules, you will develop an in-depth understanding of anti-money laundering principles and practices. Starting with an introduction to the course, you'll dive into the meaning of money laundering and the crucial role of responsibility and oversight. The course further delves into risk-based approaches, customer due diligence, and crucial skills for detecting and preventing illicit activities. You'll explore suspicious activity reporting and the importance of robust record-keeping. Training and awareness modules will equip you to educate others in the fight against money laundering. Additionally, the course includes legislative summaries, insights into outsourcing and client verification, and an understanding of decisions and risk factors. Why Enrol in This Course: Enrolling in this Certified Anti Money Laundering Specialist (CAMS) Diploma provides a multitude of benefits, making it the top choice for aspiring professionals. It is a highly reviewed and well-received program and stays updated with the latest trends and industry best practices. The knowledge and skills gained here are relevant and in demand, making you a valuable asset to any organisation. Requirements: No specific prerequisites are needed for this course. We welcome individuals from all backgrounds who are eager to make a positive impact in the world of finance. Career Path: Upon completing the Certified Anti Money Laundering Specialist (CAMS) Diploma, you open doors to a range of lucrative career opportunities in the UK, including Anti Money Laundering Analyst, Compliance Officer, Risk Manager, Financial Investigator, Fraud Analyst, Regulatory Affairs Specialist, and Financial Crime Consultant, each with a potential average salary of £50,000 per annum. Certification: After successfully mastering the modules and passing the assessments, you'll receive a CPD certificate, recognised globally and highly valued by employers, showcasing your expertise in anti-money laundering practices. Course Curriculum 3 sections • 15 lectures • 07:20:00 total length •Module 1: Introduction to the Course: 00:30:00 •Module 2: Definition of Money Laundering: 00:30:00 •Module 3: Responsibility & Oversight: 00:45:00 •Module 4: Risk Based Approach: 00:30:00 •Module 5: Customer Due Diligence (CDD): 01:00:00 •Module 6: Suspicious Activity Reporting: 01:00:00 •Module 7: Record Keeping: 00:15:00 •Module 8: Training and Awareness: 00:20:00 •Module 9: GLOSSARY: 00:30:00 •Module 10: Legislative Summaries - Proceeds of Crime Act 2002: 00:15:00 •Module 11: Outsourcing, Subcontracting and Secondments: 00:20:00 •Module 12: Client Verification: 00:15:00 •Module 13: Decisions and Risk Factors: 00:30:00 •Mock Exam - Certified Anti Money Laundering Specialist (CAMS) Diploma: 00:20:00 •Final Exam - Certified Anti Money Laundering Specialist (CAMS) Diploma: 00:20:00