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Give a compliment to your career and take it to the next level. This Dealing With Difficult People will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Dealing With Difficult People will help you keep ahead of the pack. The Dealing With Difficult People incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Dealing With Difficult People will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Dealing With Difficult People, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Dealing With Difficult People course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Dealing With Difficult People Bundle Consists of the following Premium courses: Course 01: Dealing With Difficult People Training Course Course 02: Workplace Confidentiality Course 03: Leadership & Management Diploma Course 04: Anger Management Course 05: People Management Skills Level 3 Course 06: Emotional Intelligence and Human Behaviour Course 07: Conflict Management Course 08: Motivation Skills Course 09: Level 2 Mindfulness for Wellbeing Course 10: Stress Management Training Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Curriculum of Bundle Course 01: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 02: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 03: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 04: Anger Management Video 1 Video 2 Video 3 content 1 part A Video 4 content 1 part B Video 5 content 1 part C and content 2 Video 6 content 3 Video 7 content 4 Video 8 content 5 Video 9 Course 05: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 06: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 09: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dealing With Difficult People bundle. Requirements This Dealing With Difficult People course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Residential Property Sales will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Residential Property Sales will help you keep ahead of the pack. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Residential Property Sales, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Residential Property Sales course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Residential Property Sales Bundle Consists of the following Premium courses: Course 01: Residential Property Sales Course 02: Property Law and Legislation Course 03: Property & Estate Agent Course 04: Property Marketing Course 05: Interior Design Professional Diploma Course 06: Customer Relationship Management Course 07: Sales: Psychology of Customers Course 08: Capital Budgeting & Investment Decision Rules Course 09: Applied Business Analysis Diploma Course 10: Social Media Marketing Training Course 11: Decision-Making So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Residential Property Sales: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Residential Property Sales Module 01: Introduction Module 02: Valuation of Real Estate Module 03: Law Relating to Residential Property Sales Module 04: Residential Agency Module 05: Finances Involved in Buying and Selling Property Module 06: Property Appraisal and Basic Building Construction and Defects Module 07: Records and Systems Module 08: UK Tax on Property Course 02: Property Law and Legislation Course 03: Property & Estate Agent Course 04: Property Marketing Module 01 - Listing Properties and Marketing Module 02 - The Letting Process and Tenancy Agreement Module 03 - Strategies for a Real Estate Investor And Much More..... Course 05: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 07: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 08: Capital Budgeting & Investment Decision Rules Section 01: Introduction Section 02: NPV Method Section 03: Payback Period Method Section 04: Internal Rate of Return (IRR) Section 05: Evaluating Projects in Different Lives Section 06: Conclusion Course 09: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 10: Social Media Marketing Training Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Course 11: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Residential Property Sales bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Residential Property Sales is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Residential Property Sales) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Understanding human behaviour in the workplace is the key to unlocking organisational success. The Industrial Psychology Insights Course offers a deep dive into the psychological principles that shape employee motivation, performance, and well-being. From examining how workplace culture influences individual behaviour to exploring strategies for enhancing team dynamics, this course covers the core elements that drive productivity and satisfaction in the workplace. It offers a fresh perspective on human resources, leadership, and management, all while remaining rooted in the latest psychological research and methodologies. In a world where companies are increasingly recognising the importance of employee satisfaction, understanding psychology in the workplace has never been more crucial. This course equips you with the knowledge to make informed decisions about employee engagement, conflict resolution, and organisational development. By the end of the course, you will have gained a well-rounded understanding of how psychological principles can be applied to improve both individual and team performance. Whether you are looking to improve management practices or enhance the workplace environment, the Industrial Psychology Insights Course is an invaluable tool for anyone aiming to foster a more productive and harmonious workplace. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Industrial-Organisational Psychology Module 2: Individual Differences and Work Behaviour Module 3: Job Analysis and Employee Selection Module 4: Training and Development Module 5: Performance Appraisal and Feedback Module 6: Motivation and Job Design Module 7: Leadership and Organisational Behaviour Learning Outcomes: Analyse individual differences impacting work behaviours for strategic management. Master the intricacies of job analysis and employee selection for effective recruitment. Develop and implement training programs that enhance organisational performance. Appraise and provide constructive feedback to elevate individual and team performance. Craft motivational strategies and optimal job designs for a thriving work environment. Understand and apply leadership principles to positively influence organisational behaviour. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking advanced insights. Managers aiming to enhance team performance. Psychologists interested in workplace dynamics. Graduates aspiring for organisational roles. Entrepreneurs navigating team dynamics. Career switchers exploring HR and psychology. Learning and development specialists. Individuals passionate about understanding workplace behaviour. Career path HR Manager Training and Development Specialist Organisational Psychologist Leadership Consultant Talent Acquisition Specialist Performance Management Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Description: Any organisation's main expenses are its labour, and that is why there is a need to find the perfect match in order to minimize costs. This part of the job falls under the Human Resources team of the given company, where the HR managers have to match skills against the job available. If these things interest you then you are in luck, as this Level 2 Certificate in HR & Employment Law can teach you more on the subject. The course is divided into two sections, one focusing on Human Resource Management and the other on employment laws. In the first section you will learn about how modern day human resource management works, recruiting, interviewing, retention and orientation. You will discover more about following up with new employees, health and safety, discrimination and much more. Next you look into employment law by learning about immigration, rights, termination, transfers and such. The course covers multiple disciplines as you learn about management and UK employment law, which in turn could be extremely useful for you since you will stand out from the competition in your employer's eyes. Course Preview Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals who want to expand their knowledge about human resource management People who have an interest in knowing about human resource management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path: Level 2 Certificate in HR & Employment Law is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Businessman Recruitment Consultant Human Resource Manager Labour Relations Officer UKVI Officer Human Resource Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Employment Law Module 01: Basics of Employment Law 00:24:00 Module 02: Legal Recruitment Process 00:43:00 Module 03: Employment Contracts 00:25:00 Module 04: Employee Handbook 00:23:00 Module 05: Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

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Duration 3 Days 18 CPD hours This course is intended for The Foundation course is designed for individuals who want to gain an overview of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are: the role and competencies of a business analyst strategy analysis business system and business process modelling stakeholder analysis investigation and modelling techniques requirements engineering business case development The business analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The Foundation Seminar gives a good introduction to the spectrum of this responsibility. Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Analysis Structure and Benefits of Business Analysis Foundation Exam Details Business Analysis Certification Scheme What is Business Analysis? Intent and Context Origins of business analysis The development of business analysis The scope of business analysis work Taking a holistic approach The role and responsibilities of the business analyst The competencies of a Business Analyst Personal qualities Business knowledge Professional techniques The development of competencies Strategy Analysis The context for strategy The defiition of strategy Strategy development External environmental analysis Internal invironmental analysis SWOT analysis Executing strategy Business Analysis Process Model An approach to problem solving Stages of the business analysis process model Objectives of the process model stages Procedures for each process model stage Techniques used within each process model stage Investigation Techniques Interviews Observation Workshops Scenarios Prototyping Quantitative approaches Documenting the current situation Stakeholder Analysis and Management Stakeholder categories and identification Analysing stakeholders Stakeholder management strategies Managing stakeholders Understanding stakeholder perspectives Business activity models Modelling Business Processes Organizational context An altrnative view of an organization The organizational view of business processes Value propositions Process models Analysing the as-is process model Improving business processes (to-be business process) Defining the Solution Gab analysis Introduction to Business Architecture Definition to Business Architecture Business Architecture techniques Business and Financial Case The business case in the project lifecycle Identifying options Assessing project feasibility Structure of a business case Investment appraisal Establishing the Requirements A framework for requirements engineering Actors in requirements engineering Requirements elicitation Requirements analysis Requirements validation Documenting and Managing the Requirements The requirements document The requirements catalogue Managing requirements Modelling the Requirements Modelling system functions Modelling system data Delivering the Requirements Delivering the solution Context Lifecycles Delivering the Business Solution BA role in the business change lifecycle Design stage Implementation stage Realization stage

About Package Our journey doesn’t end with our UKMLA/PLAB students after they have cleared the exam in one go. We offer comprehensive guidance and support to them via our post-UKMLA/PLAB services. Our post-UKMLA/PLAB services offer a one-stop shop for everything from interview preparation to resume writing, saving you the trouble of job hunting. Services Include ✔ Professional CV Writing ✔ NHS Job profile creation ✔ Individual Gap Analysis ✔ Accommodation ✔ Career Counselling ✔ Full Immigration Support & Guidance ✔ Medical Ethics ✔ Clinical Attachment ✔ CPD Resources ✔ Job Application ✔ Good Medical Practice ✔ Post Job Support ✔ NHS Induction guidance ✔ Full Immigration Support & guidance ✔ Access to CPD courses ✔ Appraisal & Revalidation full guidance & support ✔ CPR & Basic Life Support Course guidance ✔ Working in NHS-Induction guidance & support ✔ Communication Skills Courses guidance & support ✔ Assertive Communication ✔ Clinical Audit & Clinical Governance guidance & support ✔ Cross-Cultural Communication ✔ Medical Ethics & Good Medical practice ✔ Interview Preparation, Mock Interview ✔ Job Application ✔ Post Job Support

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Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Wondering how to get into Human Resources without an HR-related degree? The truth is, you may not need one! The key skills you can show when applying for an HR assistant position are the abilities to understand and carry out tasks involving administration, recruitment, and teamwork. And that's what you will learn in this HR Assistant course. HR assistants will typically handle tasks such as employee pay, disputes, recruitment, employee training and development, performance review, onboarding new employees, answering queries, and more. And we've covered all these topics in our HR Assistant course. You'll also learn about health and workplace safety and the necessary employment law in the UK. So, if you are looking forward to starting your career in Human Resources, this course is just the right thing for you. We've designed it so that a person with zero knowledge of HR will also find it easy to follow. All the fundamental aspects of HR management are included so that you don't feel left out of the other potential candidates. Ready to add new skills to your resume and increase your employability? Don't be late to join the course and start preparing for a highly prospective career. Learning Outcome: Know about the basic functions of the HR department and HRM models Get an idea of how the employee recruitment and selection process works Learn how training helps employees in their development and performance Gain knowledge about employee retention, motivation, and counseling Learn about the process and formats of keeping Personnel Records Why Prefer this HR Assistant Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. The HR Assistant course consists of modules divided into several bit sized topics to provide you with the most convenient and comprehensive learning experience possible. 24х7 accessibility will allow you to take the course at your own pace. All you need is just an internet-connected device. *** Course Curriculum *** Module 01: Introduction to Human Resource Human Resource Management Models of HRM The Role of the HR Department Aims of HRM HRM and personnel management Impacts HR Have on Organisational Performance Module 02: Employee Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Graphology Final stages Module 03: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Module 04: Performance Appraisal Management The benefit of performance management Characteristics of performance management Performance management cycle Managing performance throughout the year Reviewing performance Rating performance Dealing with under-performers Module 05: Employee Relations Strategic Employee Relations Practice of Industrial Relations Employee Voice Employee Communications Module 06: Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 07: Ensuring Health and Safety at the Workplace Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and Safety Health and safety policies Conducting risk assessments Accident prevention Measuring Health and safety performance Health and safety training Module 08: Employee Termination Redundancy Dismissal Relieving Letter Retirement Module 09: Employer Record and Statistics Introduction The Necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Module 10: Essential UK Employment Law Introduction Wages Dismissal Equality Working Parents' Rights Data Protection (GDPR) Assessment Process Once you have completed all the modules in the HR Assistant course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the HR Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Assistant certification is open to everyone; no prerequisites. This course is also effective for those who are - Entry Level HR Assistants New to Human Resources Making a career change to human resources Interested in Management or related fields Requirements You will not need any prior background or expertise to enrol in this course. Career path HR Coordinator HR Specialist HR Generalist HR Manager Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.