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361 Active Listening courses in Cardiff delivered Online

ADHD : ADHD Awareness

By Training Tale

ADHD Online Training Through this ADHD course, you will learn all about ADHD Course and how it impacts children and teenagers. From both the child's and the community's perspectives, you will also learn about the advantages and disadvantages of a child with ADHD in mainstream schools and specialised education. The course will teach you about the problems that young children experience daily, how their behaviour can be misinterpreted, and everything there is to know about ADHD. Free Courses included with ADHD Awareness Course Course 01: Autism Diploma Course 02: Dyslexia Course 03: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children ADHD Online Training Learning Outcomes of ADHD After completing this ADHD course, you will be able to - Gain a better knowledge of ADHD. Examine a variety of instructional methods. Learn how to help children with attention deficit hyperactivity disorder (ADHD). Improve your communication abilities. Improve your active listening abilities. Deal with a difficult situation. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the ADHD course. Module 01: Overview of ADHD 23:08 1: Overview of ADHD 20:08 2: Quiz: Overview of ADHD 03:00 Module 02: The Experience of Treatment and Care for ADHD 27:44 3: The Experience of Treatment and Care for ADHD 24:44 4: Quiz: The Experience of Treatment and Care for ADHD 03:00 Module 03: Families and ADHD 18:13 5: Families and ADHD 13:13 6: Quiz: Families and ADHD 05:00 Module 04: Psychological Interventions for Children with ADHD in Educational 16:19 7: Psychological Interventions for Children with ADHD in Educational Settings 12:19 8: Quiz: Psychological Interventions for Children with ADHD in Educational Settings 04:00 Module 05: ADHD and Attention Difficulties 09:35 9: ADHD and Attention Difficulties 07:35 10: Quiz: ADHD and Attention Difficulties 02:00 Module 06: Cognitive Approaches in ADHD 17:47 11: Cognitive Approaches in ADHD 13:47 12: Quiz: Cognitive Approaches in ADHD 04:00 Module 07: The Organisation of Care for ADHD 34:39 13: The Organisation of Care for ADHD 28:39 14: Quiz: The Organisation of Care for ADHD 06:00 Who is this course for? ADHD Online Training ADHD course is perfect for - Doctors, Nurses, Social Workers, Teachers and Teaching Assistants. Requirements ADHD Online Training There are no specific requirements for this ADHD course Career path ADHD Online Training Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

ADHD : ADHD Awareness
Delivered Online On Demand2 hours 30 minutes
£12

HR: Communication and Conflict Dealing at Work at QLS Level 2 & 3

By Imperial Academy

Level 2 & 3 Endorsed Training | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

HR: Communication and Conflict Dealing at Work at QLS Level 2 & 3
Delivered Online On Demand
£300

Level 1 Diploma in Adult Counselling (for Counselling & Psychotherapy)

5.0(1)

By Empower UK Employment Training

Take your first step into the transformative world of adult counselling with this comprehensive course. Master essential counselling techniques, explore psychological issues in adults, and grasp the ethical and legal considerations of the field. Gear up for a fulfilling career as a professional counsellor in the UK.

Level 1 Diploma in Adult Counselling (for Counselling & Psychotherapy)
Delivered Online On Demand1 hour 24 minutes
£5

ADHD Awareness

5.0(1)

By Cole Palmer

Overview ADHD Online Training Become an expert in ADHD with our comprehensive ADHD Course! Learn the secrets of effective ADHD management, mastering the skills to support individuals with ADHD and help them succeed. Our ADHD Course provides in-depth knowledge in ADHD, enabling you to excel as an ADHD specialist. Sign up for our ADHD Course today and make a difference in the lives of those living with ADHD! Through this ADHD course, you will learn all about ADHD Course and how it impacts children and teenagers. From both the child's and the community's perspectives, you will also learn about the advantages and disadvantages of a child with ADHD in mainstream schools and specialised education. The course will teach you about the problems that young children experience daily, how their behaviour can be misinterpreted, and everything there is to know about ADHD. Make a significant impact in the field of ADHD with our comprehensive ADHD Course! Develop the skills and knowledge necessary to support individuals with ADHD and help them achieve positive outcomes. Our ADHD Course provides in-depth knowledge in ADHD, ensuring you excel as an ADHD professional. Enroll in our ADHD Course today and unlock the secrets of effective ADHD management! Learning Outcomes of ADHD After completing this ADHD course, you will be able to - Gain a better knowledge of ADHD. Examine a variety of instructional methods. Learn how to help children with attention deficit hyperactivity disorder (ADHD). Improve your communication abilities. Improve your active listening abilities. Deal with a difficult situation. Transform your understanding of ADHD with our expert-led ADHD Course! Develop the knowledge and skills required to provide inclusive and empathetic support to individuals with ADHD, fostering a positive environment for growth and development. Our ADHD Course provides comprehensive insights into ADHD best practices, ensuring you excel as an ADHD specialist. Enroll in our ADHD Course today and unlock the door to meaningful and impactful support for those living with ADHD! Who is this course for? This ADHD Awareness Course is suitable for students, recent grads, and job seekers. The ADHD Awareness Course is also appropriate for anybody interested in this area, as well as those who are already working in this industry and want to improve their knowledge and skills. Requirements There are no specific requirements for this ADHD course. Career path Studying the ADHD Awareness Course is designed to help you get the job of your dreams, or even that promotion you’ve been waiting for a long time. Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our ADHD Awareness Course course.

ADHD Awareness
Delivered Online On Demand3 hours 27 minutes
£19.99

Service Helpdesk & Technical Support at QLS Level 5

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Service Helpdesk & Technical Support at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Service Helpdesk & Technical Support at QLS Level 5 course. Due to Service Helpdesk & Technical Support at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Service Helpdesk & Technical Support at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Service Helpdesk & Technical Support at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Service Helpdesk & Technical Support at QLS Level 5 course. This Service Helpdesk & Technical Support at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support at QLS Level 5 course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Service Helpdesk & Technical Support at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Service Helpdesk & Technical Support at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Service Helpdesk & Technical Support at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Service Helpdesk & Technical Support at QLS Level 5
Delivered Online On Demand3 weeks
£105

BEHAVIOUR: FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS

By Inclusive Solutions

This is our lead workshop/training day on behaviour and relationship work in Primary and Secondary schools and Academies, as well as Early Years, FE and adult settings and is both a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and people of all ages. Course Category Behaviour and Relationships Meeting emotional needs Early Years Inclusion Description This is our lead workshop/training day on behaviour and relationship work in schools and other settings and is both a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – our ‘Fresh Approaches to Behaviour and Relationships’ day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building. If your usual approaches to managing behaviour aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs. Testimonials ‘Thank you so much for the excellent training day you delivered last week. I found the whole experience quite uplifting and inspirational.’ ‘Thought provoking and empowering. Probably the best training day we’ve had in school’ ‘There was already evidence on the first day of school for pupils that staff were adopting a different approach. Thank you so much for helping us to make a difference.’ ‘Today has to have been one of the very best INSET days I have personally been to – full of practical tips and techniques to use in the classroom; and also proof that this approach does work in practice. It really was inspirational and an excellent start to the term.’ ‘Very motivating and exciting course.’ ‘Another fantastic Colin and Derek training session’ ‘Enjoyed this course very much. Derek and Colin worked very hard and I understood it. Thank you.’ Learning Objectives Reinforce and affirm good practice Re-energise, stimulate and challenge thinking about inclusion of challenging young people and children Increased understanding about behaviour and emotions Increased confidence in managing challenging pupils in childcare settings mainstream schools Access to a wider range of practical strategies to impact on behaviour problems Opportunity to reflect on professional attitudes and behaviour towards families and children and young people Learn new skills and processes to make inclusion successful Who Is It For ? Primary and secondary staff teams All Childcare Providers – Out of School club staff/Childminders/Youth Workers Early years and school based practitioners Heads and deputies SENCOs Advanced skills teachers Primary and secondary teachers Year Managers Parents Local authority support services Course Content The course answers the questions: Are there any new ways to include our most challenging young people? Should we focus on behaviour or relationships? How do we go about including high profile children or young people? Can we find an alternative to exclusion? What would a relationship policy look like? The following are some of the key themes and tools we are likely to explore during the day Getting the welcome right for the most challenging Encouraging – getting the best from the most challenging- Circle of Courage – belonging-achievement-generosity – independence Active listening – Listening to the person underneath the behaviour Compass of Shame – which directions do children and young people head when they feel shame? And what helps children work through these feelings in more healthy ways? Involving other children and young people in solutions and interventions – Circles of friends: peer support, counselling and mediation Team Problem Solving – Solution Circles: a 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps Circle of Adults: a process that ‘listens deeper’ to generate reflective problem solving creating lasting behaviour change and effective behaviour intervention plans. A particularly valuable process for those looking to enhance their leadership and facilitation skills Restorative justice and restitution: principles and practice of this approach to repairing harm and restoring relationships without reliance on punishment Understanding the effects of Separation, Loss, Trauma and Neglect on children’s learning and relationships in school and what adults can do to reach and support these children

BEHAVIOUR: FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS
Delivered in UK Wide Travel Costs or OnlineFlexible Dates
£1,800 to £2,500

Level 5 Negotiation Skills

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Level 5 Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills course. ******Courses are included in this Bundle Course: Course 01: Level 5 Negotiation Skills Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration ******Others included in this Level 5 Negotiation Skills bundle course: Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of this Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Creating a Business Start-Up*** Course Curriculum: Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan ---------------- ***Level 2 Certificate in Business Management*** Course Curriculum: Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- ***Level 2 Diploma in Business Administration*** Course Curriculum: Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms ---------------- Assessment Method After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Level 5 Negotiation Skills
Delivered Online On Demand34 hours
£12

Communication Course Online

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will master the skills of effective communication by learning the key principles and techniques to express your thoughts, ideas and emotions clearly and confidently. You will enhance your listening skills and adapt communication styles in various situations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand 6 barriers to effective communication. Recognise 9 tips for improving your communications skills. Understand 6 ways to stand out from the crowd. Learn about your natural behavioural and communication style. Recognise the 10 commandments of communication to build trust. Get to know the importance of non-verbal communication and why non-verbal communication matters in the workplace. Learn the importance of good communication skills in business. Recognise how to get comfortable speaking extemporaneously. Understand to focus on earning respect instead of laughs. Know how to work as a team depends on good communication. Learn to set ground rules for the team. Why Communication Course right for you? This online communication course will help you set the solid foundation of the communication kills also help you understand its benefits. You will also learn about the 6 barriers to effective communication 9 tips for improving your communications skills and 6 ways to stand out from the crowd with this comprehensive online course. This online course will also help you understand your natural behavioural and communication style and personal communication style. By taking this extensive online communication course, you will also learn the importance of listening in communication, the 10 commandments of communication to build trust, and the importance of non-verbal communication. By the end of the course, you will obtain extensive knowledge and understanding of how to read body language and use the same both personally and professionally. Communication Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What You Should Know About Communication 6 Barriers to Effective Communication 9 Tips for Improving Your Communications Skills 6 Ways to Stand Out from the Crowd Understanding Your Natural Behavioral and Communication Style Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve Communicating with the Four DISC Styles Understanding Your Personal Communication Style - Why it is Important How Communication Styles Can Influence Workplace Culture The Importance of Listening in Communication The 10 Commandments of Communication to Build Trust Body Language of Listeners Important Active Listening Skills and Techniques to Understand Someone's Needs Active Listening: Avoid Miscommunication with Clients and Colleagues How Listening Impacts Conflict The Importance of Non-Verbal Communication Communicating with Your Body How to Learn Body Language How to Learn Another Culture's Non-verbal Cues The Importance of Non-Verbal Communication Why Nonverbal Communication Matters in the Workplace Developing Good Communication Skills is Key in Business Ask for Honest Feedback Start and End with Key Points Get Comfortable Speaking Extemporaneously Get to Know Your Audience. Focus on Earning Respect Instead of Laughs Working as a Team Depends on Good Communication Encourage Trust and Cooperation Among Employees on Your Team Delegate Problem-solving Tasks to The Team Delegate Problem-solving Tasks to The Team Set Ground Rules for The Team Facilitate Communication Review Who should take this course? This comprehensive communication course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge ofcommunication. Entry Requirements There are no academic entry requirements for this communication course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This communication course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Communication Course Online
Delivered Online On Demand
£25

Social skills Course

3.5(2)

By Elearncollege

Description Social Skills Diploma Embark on a journey of transformation and empowerment with the online Social Skills Diploma course. This comprehensive programme provides learners with an in-depth understanding of key concepts necessary for improving social interactions, enhancing relationships, and facilitating effective communication. The Social Skills Diploma course emphasises the crucial role that our social abilities play in our lives. It equips learners with practical techniques for bolstering these abilities, enabling them to navigate the social realm with ease and confidence. From the principles of effective communication to strategies for increasing social appeal, this course covers an array of essential topics. A key aspect of this online Social Skills Diploma course involves identifying and overcoming barriers to socialising. It addresses the common challenges that individuals may face, offering insightful guidance on how to break through these barriers. The course will also highlight the importance of understanding others' perspectives, fostering empathy, and developing effective coping mechanisms for social discomfort. Building on this foundation, the Social Skills Diploma course dives into the art of conversation. It introduces learners to the nuances of initiating and maintaining engaging dialogues, adjusting to various contexts, and handling conversations in specific situations. The course provides a rich exploration of conversational tactics, illuminating common errors, and offering guidance for their avoidance and correction. Listening, an often overlooked but incredibly significant social skill, is given substantial emphasis in this online course. Learners will be guided on how to hone their active listening abilities, enabling them to comprehend, respond, and interact more effectively. This important skill enhances mutual understanding and contributes to the overall success of interpersonal communication. The Social Skills Diploma course also covers strategies for increasing social appeal. It offers insights into the factors that make individuals more attractive and likable in social settings. These factors can range from body language and non-verbal cues to the art of small talk, and understanding how to use them effectively can significantly enhance one's social appeal. Another important focus of the course is the development of meaningful friendships. It delves into the complex dynamics of friend relationships, offering guidance on how to build, maintain, and deepen these crucial bonds. The course also addresses common problems in making friends, providing learners with practical strategies for overcoming these issues. Last but not least, the online Social Skills Diploma course takes learners through the process of adjusting their social skills. It encourages self-awareness and introspection, guiding learners on how to adapt their behaviour based on different social contexts and interpersonal dynamics. The skills and knowledge acquired through this course can have a profound impact, enhancing personal and professional relationships alike. Whether you're seeking to improve your personal interactions, aspiring to excel in a professional setting, or simply wish to understand the complexities of social dynamics better, this online Social Skills Diploma course could be the stepping stone towards a more socially adept and fulfilling life. Don't miss this opportunity to expand your social prowess and increase your overall confidence in any social situation. Enrol today and commence your journey towards becoming a more adept, socially aware, and empowered individual. With this diploma under your belt, your journey towards enhanced social effectiveness and adaptability will truly have begun. What you will learn 1:Enhancing Our Social Abilities 2:Barriers to Socialising 3:Conversations 4:Conversations in Specific Situations 5:Listening 6:Common Conversational Errors 7:Increasing Social Appeal 8:Friendship 9:Dealing with Problems in Making Friends 10:Adjusting to Social Skills Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Social skills Course
Delivered Online On Demand9 days
£99

Mastering the Art of Negotiation: Essential Skills for Success Course

5.0(2)

By Training Express

Negotiation is an art, and this course is your canvas. Whether you’re securing business deals, navigating workplace dynamics, or simply trying to get the best deal at your local market, mastering negotiation is a skill that will serve you in countless situations. In this course, you’ll gain a clear understanding of the techniques and strategies that transform negotiations into positive outcomes. With a focus on both the psychological and strategic aspects, you’ll learn how to approach any negotiation with confidence and clarity. From understanding the key principles of negotiation to mastering the nuances of persuasion and compromise, this course provides you with all the tools to succeed. The course material breaks down complex concepts into bite-sized, manageable steps that are easy to grasp and apply. Each module will leave you with actionable skills, ready to tackle your next negotiation with improved tactics and confidence. Whether for professional growth or personal development, this course ensures that you are well-equipped to face any negotiation scenario with a strategic mindset, making success your most likely outcome. Learning Outcomes Learn effective communication techniques Develop assertiveness and confidence in negotiations Master the art of active listening Understand body language and its impact on negotiations Acquire knowledge on how to handle difficult situations Learn to recognise and overcome common negotiation barriers Study real-life case studies and apply techniques to them Network with industry experts and fellow learners Key Features of the Negotiation Skills Course : Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Additional Gifts Free Life Coaching Course Course Curriculum The detailed curriculum outline of our Negotiation Skills course is as follows: Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections Why should you enrol on a Negotiation skills training course? Improved Communication: Learn how to communicate effectively and assertively to achieve better negotiation outcomes. Increased Confidence: Gain confidence in your negotiating abilities and feel more comfortable in high-pressure situations. Better Outcomes: Use the skills and techniques you learn to get the best results in negotiations. Career Advancement: Employers highly value negotiation skills, and a certificate of completion from a training course can boost your resume and career prospects. Personal Growth: Learn about your negotiation style and how to handle challenging situations, leading to personal growth and development. Networking Opportunities: Network with industry experts and fellow learners to expand your knowledge and make valuable connections. Real-Life Application: Study real-life case studies and apply the techniques you've learned, allowing you to see the results in action. Expert Instruction: Learn from experienced instructors who can provide personalised feedback and coaching to help you reach your goals. Accreditation All of our courses, including this Negotiation Skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Negotiation Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for you if you want to work in the following sectors: Sales: Improve your sales skills and close more deals by learning effective negotiation techniques. Business Development: Enhance your business development skills and increase your chances of success in securing new partnerships and contracts. Procurement: Build your expertise in procurement and improve your ability to negotiate better terms and prices for goods and services. Human Resources: Advance your career in human resources by learning how to effectively negotiate employment contracts, salaries, and benefits. Law: Enhance your legal career by learning how to effectively negotiate settlements, mediations, and arbitrations. Project Management: Improve your project management skills by learning how to effectively negotiate project scope, deadlines, and budgets. Entrepreneurship: Apply negotiation skills to build and grow your own business, whether you're negotiating with suppliers, customers, or investors. Public Relations: Develop your PR skills and become a more effective negotiator when dealing with stakeholders, media, and influencers. Career path In general, those with strong negotiation skills tend to earn higher salaries than those without. Some examples of careers in the UK with a focus on negotiation skills include sales, business development, procurement, human resources, law, project management, entrepreneurship, and public relations. The average salary for these roles in the UK ranges from £30,000 to £80,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Mastering the Art of Negotiation: Essential Skills for Success Course
Delivered Online On Demand1 hour
£12