Booking options
£12
£12
On-Demand course
34 hours
All levels
'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills.
Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.
This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.
Learning Outcomes
After completing this Level 5 Negotiation Skills course, the learner will be able to:
Gain a thorough understanding of the true value of leadership.
Know how management and leadership are different yet equally important.
Understand the relationship between employee motivation and performance.
Master professional-level communication skills.
Understand the characteristics and qualities of effective negotiation skills.
Understand feedback gathering and effective employee interview skills.
Know the difference between delegation and leading by example.
Know the techniques for developing a high-performance team.
Gain the confidence to step into a leadership role.
Why Choose Level 5 Negotiation Skills Course from Us
Self-paced course, access available from anywhere.
Easy to understand, high-quality study materials.
Level 5 Negotiation Skills Course developed by industry experts.
MCQ quiz after each module to assess your learning.
Automated and instant assessment results.
24/7 support via live chat, phone call or email.
Free PDF certificate as soon as completing the Level 5 Negotiation Skills course.
******Courses are included in this Bundle Course:
Course 01: Level 5 Negotiation Skills
Course 02: Creating a Business Start-Up
Course 03: Level 2 Certificate in Business Management
Course 04: Level 2 Diploma in Business Administration
******Others included in this Level 5 Negotiation Skills bundle course:
Free 4 PDF Certificate
Access to Content - Lifetime
Exam Fee - Totally Free
Free Retake Exam
[ Note: Free PDF certificate as soon as completing the course ]
Detailed course curriculum of this Course:
Module 1: An Overview of Negotiation
Defining Negotiation
Different Types of Negotiation
What is Positional Bargaining?
What is Principled Negotiation?
Module 2: How to Prepare For Negotiations
How to Manage Your Fear
Personal Preparation
Establishing Your WATNA and BATNA
Identify your WAP
Identifying Your ZOPA
Module 3: The Process of Negotiation
Preparation and Planning
Clarification and Justification
How to Exchange Information
The Bargaining Stage
Conclude and Implement
Module 4: Ways of Developing Persuasion & Influencing Skills
Different Steps in the Persuasion Process
Influencing Skills
Module 5: Ways of Developing Communication Skills
Ways of Asking Questions
Understanding and Using Probing
What are the Listening Skills?
Interpretation
Module 6: How to Develop Active Listening Skills
Fundamentals of Active Listening
Communication Process Explained
Module 7: Comprehending Body Language
Comprehending Body Language
Comprehending Facial Expressions
Module 8: Assertiveness and Self Confidence
What is Self-Esteem?
Symptoms of Low Self-Esteem and the Root Causes of It
How to Improve Self-Esteem
How to Build Self-Esteem
Module 9: Managing Anger
What is Anger?
Managing Anger and its Dimensions
The Costs of Anger
The Anger Process and How It Affects Our Thinking
Module 10: Managing Stress
How to Define and Identify Stress
Manage Stress
Module 11: Negotiation Tactics to Closing a Better Deal
Develop Clear Outcomes
Treat The Other Party With Respect At All Times
Ask a Lot of Questions
Ask For What You Want
Ask or Offer Something of Relative Value, Including Intangibles
Don't Be the First to Offer to 'Split the Difference'
Close with Confidence and Clarity
Module 12: Ways of Overcoming Sales Objections
How to Overcome Sales Objections?
Building Credibility
Observation Skills
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***Creating a Business Start-Up***
Course Curriculum:
Module 01: Fundamental Steps for a Business Start-up
Module 02: Strategic Thinking about New Business
Module 03: The Best Business Ideas for You
Module 04: Developing a Start-up Business Plan
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***Level 2 Certificate in Business Management***
Course Curriculum:
Module 01: An Overview of Business Management
Module 02: Fundamental Concepts of Human Resource Management
Module 03: Fundamental Concepts of Customers Relationship Management
Module 04: Fundamental Concepts of Performance Management
Module 05: Fundamental Concepts of Risk Management
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***Level 2 Diploma in Business Administration***
Course Curriculum:
Module 01: Communication in a Business Environment
Module 02: Principles of Providing Administrative Services
Module 03: Principles of Business Document Production and Information Management
Module 04: Understand Employer Organisations
Module 05: Manage Personal Performance and Development
Module 06: Develop Working Relationships with Colleagues
Module 07: Manage Diary Systems
Module 08: Produce Business Documents
Module 09: Health and Safety in a Business Environment
Module 10: Handle Mail
Module 11: Principles of Digital Marketing
Module 12: Administer Finance
Module 13: Understand Working in a Customer Service Environment
Module 14: Principles of Team Leading
Module 15: Principles of Equality and Diversity in the Workplace
Module 16: Exploring Social Media
Module 17: Understand the Safe Use of Online and Social Media Platforms
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Assessment Method
After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.
Certification
After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.
This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.
There are no specific requirements for this course because it does not require any advanced knowledge or skills.
Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements:
Good command of the English language
Must be vivacious and self-driven
Basic computer knowledge
A minimum of 16 years of age is required
This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:
Team Leader
Manager
Controller
Certificate of completion
Digital certificate - Included
Training Tale is a learner-friendly online course provi...