1555 A2 courses delivered Online

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

Highlights of the Course Course Type: Online Learning Duration: 5 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Autodesk Revit Understand the core competencies and principles of Autodesk Revit Explore the various areas of Autodesk Revit Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert Autodesk Revit architecture Autodesk Revit Course Master the skills you need to propel your career forward in Autodesk Revit. This course will equip you with the essential knowledge and skillset that will make you a confident Autodesk Revit architecture and take your career to the next level. This comprehensive Autodesk Revit course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Autodesk Revit course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Autodesk Revit practice and equip you with the essential skills, confidence and competence to assist you in the Autodesk Revit industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Autodesk Revit. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for Autodesk Revit architecture or for people who are aspiring to specialise in Autodesk Revit. Enrol in this Autodesk Revit course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Autodesk Revit course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Autodesk Revit can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Autodesk Revit course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Autodesk Revit course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Autodesk Revit course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Supplementary Resources Supplementary Resources - Autodesk Revit 00:00:00 [SKIP IF NOT NECESSARY] Download,Install and Troubleshooting Introduction To Download And Install Revit 00:01:00 System Requirements 00:02:00 Certified Hardware 00:01:00 Subscriptions 00:01:00 Revit VS Revit LT 00:02:00 Installing Revit On An Apple MAC 00:01:00 Getting Started 00:01:00 Creating An Account 00:01:00 Installing The Software 00:03:00 Configuring The Library And Template File Paths 00:05:00 Introduction to the Beginners Course Introduction To The Beginners Course 00:02:00 Touring the Interface 1.1 Start Screen [NOTES ATTACHED] 00:02:00 1.2 File Tab, Quick Access Toolbar & Info Centre 00:04:00 1.3 Tabs, Ribbons & Panels 00:01:00 1.4 Properties Palette & Project Browser 00:03:00 1.5 Status Bar, View Controls, Selection Toggles & Context Menu 00:08:00 1.6 Navigating The Drawing Area 00:03:00 1.7 Contextual Tab 00:02:00 1.8 Terminology 00:03:00 Introduction to Walls 2.1 Introduction To Walls & The Wall Panel 00:11:00 2.2 Wall Option Bar 00:11:00 2.3 Wall Properties Palette 00:03:00 Basic Tools 3.1 Align, Offset, Mirror - Pick Axis, Mirror - Draw Axis 00:04:00 3.2 Move, Copy, Rotate, Trim/Extend to corner, T/E single element, T/E multiple 00:07:00 3.3 Split element, Pin, Array, Scale, Delete 00:07:00 Datum Elements 4.1 Defining The Buildings Levels & Creating Reference Levels2 00:13:00 4.2 Creating The Grid System 00:06:00 Major Components 5.1 Placing Structural Columns On The Grid 00:04:00 5.2 Placing Architectural Columns On The Grid 00:03:00 5.3 Placing The External Walls 00:04:00 5.4 Placing The Internal Wall 00:06:00 5.5 Using The Equality Constraints 00:07:00 5.6 Placing The Ground Floor Slab 00:06:00 5.7 Placing A Boundary Footpath 00:03:00 Minor Components 6.1 Placing Doors From The Type Selector 00:05:00 6.2 Loading Doors From The Library 00:02:00 6.3 Creating A New Door Type 00:05:00 6.4 Adding A Wall Opening 00:07:00 6.5 Editing The Walls Profile To Create An Opening 00:02:00 6.6 Adding A Structural Opening To The Wall 00:03:00 6.7 Placing Windows 00:04:00 Creating the next level 7.1 Increasing Top Constraint 00:04:00 7.2 Placing The First Floor Slab 00:05:00 7.3 Adding A Shaft Opening To The Slab 00:03:00 7.4 Selection Filter And Aligned To Selected Levels 00:07:00 Vertical Circulation 8.1 Stair By Component 00:06:00 8.2 Stair By Sketch 00:04:00 8.3 Creating Project Stair 00:07:00 8.4 Placing A Railing 00:02:00 8.5 Creating A Railing 00:07:00 Roof Component 9.1 Introduction To Roof By Footprint 00:12:00 9.2 Pitched Roof By Footprint 00:05:00 9.3 Flat Roof By Footprint 00:04:00 9.4 Roof By Extrusion 00:03:00 Curtain Walls 10.1 Introduction To Curtain Walls 00:06:00 10.2 Constructing A Curtain Wall 00:04:00 10.3 Create 'Curtain Wall - Entrance' 00:10:00 10.4 Create 'Curtain Wall - Rear' 00:05:00 10.5 Create 'Curtain Wall - Front' 00:03:00 Reflected Ceiling Plan 11.1 Introduction To Reflected Ceilings 00:06:00 11.2 Adjusting The Ceiling Position 00:01:00 11.3 Creating The First Floor Ceiling Plan 00:02:00 11.4 Adding Components To The Ceiling 00:07:00 11.5 Example Of Rendered Ceiling Components 00:02:00 Creating a 2D Detail (Callout) 12.1 Setting Up A Callout 00:04:00 12.2 Masking And Filled Regions 00:02:00 12.3 Detail Components And Repeating Detail Components 00:07:00 12.4 Placing Insulation 00:01:00 12.5 Using The Detail Line And Creating A Line Style 00:03:00 12.6 Adding Text with Leaders 00:04:00 12.7 Adding Break Lines 00:01:00 Dimensions 13.1 Introduction To Dimensions By Individual References 00:04:00 13.2 Dimension By Entire Wall 00:02:00 13.3 Witness Lines 00:01:00 13.4 Modifying A Dimension 00:01:00 Tags, Schedules & Legends 14.1 Introduction To Tags 00:04:00 14.2 Adding Information To The Tags 00:05:00 14.3 Placing Window Tags 00:05:00 14.4 Placing Wall Tags 00:02:00 14.5 Applying Tags To First Floor 00:02:00 14.6 Creating A Room And Placing Room Tags 00:09:00 14.7 Creating A Room Legend 00:03:00 14.8 Creating A Room Schedule 00:05:00 14.9 Creating A Door Schedule 00:11:00 14.10 Creating A Window Schedule 00:03:00 14.11 Creating A Door & Window Legend 00:10:00 Visualisations 15.1 Introduction To Shadows And Sun settings 00:03:00 15.2 Creating A One-Day Solar Study 00:03:00 15.3 Introduction To Rendering And Rendering First Image 00:13:00 15.4 Rendering Second Image 00:07:00 15.5 Introduction To Walkthroughs 00:06:00 15.6 Modifying A Walkthrough 00:02:00 15.7 Creating A Walkthrough Over Two Levels 00:06:00 Create Sheets & Print 16.1 Opening A Sheet And Overview Of The Title-Block 00:02:00 16.2 Setting Up A Sheet part 1 00:09:00 16.3 Setting Up A Sheet Part 2 00:09:00 16.5 Loading An A2 Title-Block 00:03:00 16.6 Duplicating Views 00:03:00 16.7 Page Setup & Printing 00:03:00 Assessment Assessment - Autodesk Revit 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00

This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.

An area that many small and new businesses struggle with is developing and defining their approach to marketing. Creating a marketing strategy document is something every business owner should do before you start marketing your business.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam. Overview Identify, install and configure Windows Operating System features Perform OS installations and upgrades Identify features and tools of macOS Identify features and tools of Linux OS Summarize security measures and protocols Configure SOHO network security Manage security settings Troubleshoot Windows OS problems Explain change-management best practices Implement workstation backup and recover methods Identify the basics of scripting CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. Lesson 1: Configuring Windows Topic 1A: Configure Windows User Settings Topic 1B: Configure Windows System Settings Lesson 2: Managing Windows Topic 2A: Use Management Consoles Topic 2B: Use Performance and Troubleshooting Tools Topic 2C: Use Command-line Tools Lesson 3: Identifying OS Types and Features Topic 3A: Explain OS Types Topic 3B: Compare Windows Editions Lesson 4: Supporting Windows Topic 4A: Perform OS Installations and Upgrades Topic 4B: Install and Configure Application Topic 4C: Troubleshoot Windows OS Problems Lesson 5: Managing Windows Networking Topic 5A: Manage Windows Networking Topic 5B: Troubleshoot Windows Networking Topic 5C: Configure Windows Security Settings Topic 5D: Manage Windows Shares Lesson 6: Managing Linux and macOS Topic 6A: Identify Features of Linux Topic 6B: Identify Features of macOS Lesson 7: Configuring SOHO Network Security Topic 7A: Explain Attacks, Threats, and Vulnerabilities Topic 7B: Compare Wireless Security Protocols Topic 7C: Configure SOHO Router Security Topic 7D: Summarize Security Measures Lesson 8: Managing Security Settings Topic 8A: Configure Workstation Security Topic 8B: Configure Browser Security Topic 8C: Troubleshoot Workstation Security Issues Lesson 9: Supporting Mobile Software Topic 9A: Configure Mobile OS Security Topic 9B: Troubleshoot Mobile OS and App Software Topic 9C: Troubleshoot Mobile OS and App Security Lesson 10: Using Support and Scripting Tools Topic 10A: Use Remote Access Technologies Topic 10B: Implement Backup and Recovery Topic 10C: Explain Data Handling Best Practices Topic 10D: Identify Basics of Scripting Lesson 11: Implementing Operational Procedures Topic 11A: Implement Best Practice Documentation Topic 11B: Use Proper Communication Techniques Topic 11C: Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification. Overview Install and configure mobile devices Compare and contrast networking hardware Configure internet connections and wireless networking Troubleshoot hardware and networks Install motherboards, RAM, storage devices, CPUs and add-on cards Deploy and configure connected devices Summarize cloud-computing concepts and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry-recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end-point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. Lesson 1: Installing Motherboards and Connectors Topic 1A: Explain Cable Types and Connectors Topic 1B: Install and Configure Motherboards Topic 1C: Explain Legacy Cable Types Lesson 2: Installing System Devices Topic 2A: Install and Configure Power Supplies and Cooling Topic 2B: Select and Install Storage Devices Topic 2C: Install and Configure System Memory Topic 2D: Install and Configure CPUs Lesson 3: Troubleshooting PC Hardware Topic 3A: Apply Troubleshooting Methodology Topic 3B: Configure BIOS/UEFI Topic 3C: Troubleshoot Power and Disk Issues Topic 3D: Troubleshoot System and Display Issues Lesson 4: Comparing Local Networking Hardware Topic 4A: Compare Network Types Topic 4B: Compare Networking Hardware Topic 4C: Explain Network Cable Types Topic 4D: Compare Wireless Networking Types Lesson 5: Configuring Network Addressing and Internet Connections Topic 5A: Compare Internet Connection Types Topic 5B: Use Basic TCP/IP Concepts Topic 5C: Compare Protocols and Ports Topic 5D: Compare Network Configuration Concepts Lesson 6: Supporting Network Services Topic 6A: Summarize Services Provided by Networked Hosts Topic 6B: Compare Internet and Embedded Appliances Topic 6C: Troubleshoot Networks Lesson 7: Summarizing Virtualization and Cloud Concepts Topic 7A: Summarize Client-Side Virtualization Topic 7B: Summarize Cloud Concepts Lesson 8: Supporting Mobile Devices Topic 8A: Set Up Mobile Devices and Peripherals Topic 8B: Configure Mobile Device Apps Topic 8C: Install and Configure Laptop Hardware Topic 8D: Troubleshoot Mobile Device Issues Lesson 9: Supporting Print Devices Topic 9A: Deploy Printer and Multifunction Devices Topic 9B: Replace Print Device Consumables Topic 9C: Troubleshoot Print Device Issues

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CompTIA A+ bootcamp training course description This course includes A+ Certification: Systems Hardware and Networking Support Skills and A+ Certification: Operating Systems and Security Support Skills. The course will provide IT "super users" or new support professionals with the fastest route to A+ Certification. Full practical sessions will prepare students for the two A+ Certification exams. Note: Some self-study each evening will be required. What will you learn Install, configure, and troubleshoot peripheral devices, system components, print devices, wired and wireless LAN links and internet access devices. Install, configure, and troubleshoot the Microsoft Windows, Linux, and Mac OS PC operating systems plus iOS, Android, and Windows mobile devices. Perform basic PC maintenance. Configure access control measures. Perform basic PC maintenance. CompTIA A+ bootcamp training course details Who will benefit: Students wishing to take both CompTIA A+ exams. Prerequisites: PC fundamentals Duration 5 days Networking Microsoft Systems course contents Peripherals and Adapters Motherboard Components, Connection Interfaces, Display Devices, Audio and Multimedia Devices, Removable Storage Devices. System Components Mass Storage Devices, System Memory, Processors, BIOS and UEFI, Power Supplies. Troubleshooting and Mobile Devices Troubleshooting System Components, Laptops, Mobile Devices, Troubleshooting Mobile Devices. Printer and Network Hardware Printers, Configuring Printers, Troubleshooting Printers, Network Architectures, Ethernet Networks. Networks Wireless Networks, Internet Connections, Internet Protocol, Routers and Firewalls, Troubleshooting Networks. Supporting Windows (1) Windows Operating System, Administration Tools, Managing Storage, Managing Files, Managing Applications. Supporting Windows (2) Managing Devices, Managing Performance, Troubleshooting Windows, Installing Windows. Supporting Windows Troubleshooting Boot Problems, Maintenance and Backup, Threats and Vulnerabilities, Viruses and Malware, Securing Workstations, Securing Data. Supporting Windows Networks Configuring Network Connections, Securing Network Connections, Configuring Shared Resources, Virtualization and Services. Linux, OS X, and Mobile OS Linux Operating System, OS X, Mobile Operating Systems, Mobile OS Security and Troubleshooting, Safety and Environmental Procedures, Professionalism and Communication.

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