Booking options
£25
£25
On-Demand course
1 hour 44 minutes
All levels
By enroling in Customer Service & Environment, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.
The Customer Service & Environment course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Customer Service & Environment course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Customer Service & Environment Program.
So enrol in our Customer Service & Environment course right away if you're keen to envision yourself in a rewarding career.
Enroling in this Customer Service & Environment course can improve your Customer Service & Environment perspective, regardless of your skill levels in the Customer Service & Environment topics you want to master. If you're already a Customer Service & Environment expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Customer Service & Environment insights that will help you make the most of your time. This Customer Service & Environment course will act as a guide for you if you've ever wished to excel at Customer Service & Environment.
After successfully completing the Customer Service & Environment Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities.
Lifetime access to the whole collection of Customer Service & Environment learning materials.
Online test with immediate results
Enroling in the course has no additional cost.
You can study and complete the Customer Service & Environment course at your own pace.
Study for the Customer Service & Environment course using any internet-connected device, such as a computer, tablet, or mobile device.
This Customer Service & Environment course is a great place to start if you're looking to start a new career in Customer Service & Environment field. This training is for anyone interested in gaining in-demand Customer Service & Environment proficiency to help launch a career or their business aptitude.
The Customer Service & Environment course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Customer Service & Environment, without any fuss.
This Customer Service & Environment training will assist you develop your Customer Service & Environment ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Customer Service & Environment professional story and personalise your path to a new career. Furthermore, developing this Customer Service & Environment skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.
Module 01: Concepts and Practices in Customer Service Delivery | |||
Concepts and Practices in Customer Service Delivery | 00:13:00 | ||
Module 02: Organise Customer Service Delivery | |||
Organise Customer Service Delivery | 00:14:00 | ||
Module 03: Structure of Customer Service | |||
Structure of Customer Service | 00:14:00 | ||
Module 04: Customer Relationship Management (CRM) | |||
Customer Relationship Management (CRM) | 00:18:00 | ||
Module 05: Customer Satisfaction & Relationship with Brand | |||
Customer Satisfaction & Relationship with Brand | 00:15:00 | ||
Module 06: Monitoring and Resolution of Customers' Complaints & Problems | |||
Monitoring and Resolution of Customers' Complaints & Problems | 00:15:00 | ||
Module 07: Social Media Tools and Channels for a Business | |||
Social Media Tools and Channels for a Business | 00:15:00 |
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