14 Courses

The TCM Group's National Certificate in Workplace Mediation course offers an in-depth analysis of mediation, with particular reference to resolving business complaints, disputes and conflict. The course uses a variety of learning and teaching methods. During the course, participants are encouraged to develop their learning through group discussions, role-plays, case study discussions as well as independent learning and reflection. Peer-based evaluation and learning feature heavily throughout the programme. This is supported by regular assessment of activities and learners’ progress by course facilitators. Delegates who successfully complete this course refer to themselves as TCM Accredited Mediators – thereby demonstrating the highest standards of mediation practice in the UK.

Workplace Mediation

Mediation and Conflict Course

Overview Learn how to deal with conflict more effectively through one of our training courses and you can save people a lot of time, money, stress, and distraction. We offer a range of market-leading mediation training courses: from half-day to five-day programmes, covering all areas of mediation. This includes workplace mediation, neighbourhood and family conflict, bullying and harassment, and commercial disputes.

This OCN London accredited three-day course is unit one of the National Certificate in Workplace Mediation™. Essentials of Mediation™ covers the key areas to develop the core competencies required to undertake mediation casework within the workplace. The programme trains individuals to the highest standards in mediation best practice (via the FAIR mediation model), active listening, non-violent communication (NVC) and problem-solving.

In today’s interconnected world, effective conflict resolution is crucial, especially in professional and personal relationships. This Mediation Basics for Conflict Resolution course offers a thorough understanding of how mediation works as a neutral process to resolve disputes and bring about mutual agreements. Learners will delve into the essential principles of mediation, gaining insight into the structure and methods employed by mediators. This course is designed for individuals interested in resolving conflicts amicably, whether in workplaces, communities, or other areas of life, without requiring direct confrontation. By the end of the course, participants will be equipped with the knowledge to facilitate peaceful negotiations and become proficient in resolving disagreements. The course covers the necessary tools and techniques that contribute to effective mediation, such as active listening, creating common ground, and promoting fairness. Whether you’re a manager, HR professional, or simply someone wanting to improve their conflict resolution skills, this course offers valuable information that is easy to grasp and apply. Join us and learn how to handle conflicts in a constructive, positive manner while ensuring lasting solutions are achieved. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediation Module 02: Essential Skills for Mediators Module 03: The Mediation Process Module 04: Mediation Ethics and Professional Standards Module 05: Special Considerations in Mediation Learning Outcomes: Navigate mediation intricacies with foundational knowledge. Demonstrate essential skills crucial for effective conflict resolution. Execute the mediation process with precision and finesse. Uphold ethical standards and professional conduct in mediation. Address special considerations with expertise and sensitivity. Master conflict resolution for a fulfilling career in mediation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in conflict management roles. Individuals seeking a career in mediation. Human resources practitioners. Legal professionals enhancing dispute resolution skills. Managers and team leaders in diverse industries. Counsellors and social workers interested in conflict resolution. Business owners managing internal disputes. Anyone passionate about effective conflict resolution. Career path Mediation Consultant Conflict Resolution Specialist Human Resources Mediator Legal Dispute Resolution Officer Workplace Mediation Coordinator Family Mediation Practitioner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Limited Time Offer | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | CPD QS Certified | 115 CPD Points | Lifetime Access

Mediation for Managers Training

Discover the power of knowledge and build a more inclusive and respectful workplace with our comprehensive bundle of 8 courses: Unconscious Bias, Sexual Harassment & Domestic Violence Awareness. This unique bundle offers you the opportunity to enhance your understanding of these critical topics and make a lasting impact on your organization. With three QLS-endorsed courses and five relevant CPD QS-accredited courses, you'll gain valuable insights and receive hardcopy certificates to showcase your achievements. Empower yourself and your organization with this comprehensive bundle of courses, designed to create lasting change. Expand your understanding, challenge biases, and foster a workplace that values inclusivity. Enroll now and unlock a world of knowledge! Key Features of the Unconscious Bias, Sexual Harassment & Domestic Violence Awareness Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Unconscious Bias Training For Supervisors QLS Course 02: Sexual Harassment Awareness Training QLS Course 03: Domestic Violence 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Equality, Diversity and Discrimination Course 02: Workplace Harassment Course 03: Dealing with Conflict at Work Course 04: Workplace Confidentiality Course 05: Cross-Cultural Awareness Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a deep understanding of Unconscious Bias, Sexual Harassment, and Domestic Violence. Identify and challenge biases to create an inclusive and respectful workplace. Gain knowledge and strategies to prevent and address sexual harassment incidents effectively. Understand the dynamics of domestic violence and support survivors sensitively. Promote equality, diversity, and discrimination-free environments. Enhance conflict resolution skills and foster positive relationships at work. Cultivate cross-cultural awareness and sensitivity towards diverse backgrounds. Immerse yourself in a transformative learning experience with our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness bundle. Explore the intricate nuances of these crucial topics through our three QLS-endorsed courses and broaden your knowledge with five relevant CPD QS-accredited courses. Uncover the roots of biases, learn strategies to prevent and address harassment incidents, and gain valuable insights into promoting equality and diversity. With our comprehensive content, you'll develop a deep understanding and the tools needed to foster an inclusive and respectful workplace. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Human Resources professionals seeking to create a more inclusive work environment Managers and supervisors responsible for preventing and addressing workplace issues Employees interested in expanding their knowledge of unconscious bias, harassment, and domestic violence Individuals passionate about promoting equality and diversity in the workplace Career path Human Resources Manager: £35,000 - £70,000 per year Diversity and Inclusion Specialist: £30,000 - £55,000 per year Training and Development Manager: £30,000 - £60,000 per year Employee Relations Consultant: £25,000 - £50,000 per year Equality and Diversity Officer: £22,000 - £40,000 per year Workplace Mediator: £30,000 - £55,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Overview Acquire the strategies for peaceful resolutions and enable yourself to become a proficient mediator with our Mediation Skills Training course. This course aims to provide you with a clear understanding of how to manage each party involved in conflict or disagreement. This course will help you understand the core concepts and principles of mediation. Here, you will be able to learn the key communication skills you need for mediation. In addition, the course will enhance your understanding of the whole process of mediation. In this course, you will also get to learn about the ethical aspects and professional standards. Finally, the course will talk about the factors to be considered. If you want to be someone with excellent skills in resolving conflicts or arguments, enrol now and master the skills! Course Preview Learning Outcomes Understand the causes and sources of conflict Learn the skills for effective communication as a mediator Get a step-by-step guide to the mediation process Explore the ethical principles of mediation Enhance your knowledge of the special factors to consider in mediation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Mediation Conflict Resolution Who Should Take This Mediation Skills Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Mediation Skills Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Mediation Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  Workplace Mediator Community Mediator Mediation Trainer Mediation Consultant HR Manager Module 01: Introduction to Mediation Introduction to Mediation 00:15:00 Module 02: Essential Skills for Mediators Essential Skills for Mediators 00:18:00 Module 03: The Mediation Process The Mediation Process 00:16:00 Module 04: Mediation Ethics and Professional Standards Mediation Ethics and Professional Standards 00:19:00 Module 05: Special Considerations in Mediation Special Considerations in Mediation 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00