Description

In today’s interconnected world, effective conflict resolution is crucial, especially in professional and personal relationships. This Mediation Basics for Conflict Resolution course offers a thorough understanding of how mediation works as a neutral process to resolve disputes and bring about mutual agreements. Learners will delve into the essential principles of mediation, gaining insight into the structure and methods employed by mediators. This course is designed for individuals interested in resolving conflicts amicably, whether in workplaces, communities, or other areas of life, without requiring direct confrontation.

By the end of the course, participants will be equipped with the knowledge to facilitate peaceful negotiations and become proficient in resolving disagreements. The course covers the necessary tools and techniques that contribute to effective mediation, such as active listening, creating common ground, and promoting fairness. Whether you’re a manager, HR professional, or simply someone wanting to improve their conflict resolution skills, this course offers valuable information that is easy to grasp and apply. Join us and learn how to handle conflicts in a constructive, positive manner while ensuring lasting solutions are achieved.

Key Features

CPD Accredited

FREE PDF + Hardcopy certificate

Fully online, interactive course

Self-paced learning and laptop, tablet and smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Course Curriculum

Module 01: Introduction to Mediation

Module 02: Essential Skills for Mediators

Module 03: The Mediation Process

Module 04: Mediation Ethics and Professional Standards

Module 05: Special Considerations in Mediation

Learning Outcomes:

Navigate mediation intricacies with foundational knowledge.

Demonstrate essential skills crucial for effective conflict resolution.

Execute the mediation process with precision and finesse.

Uphold ethical standards and professional conduct in mediation.

Address special considerations with expertise and sensitivity.

Master conflict resolution for a fulfilling career in mediation.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certificate

After completing this course, you will get a FREE Digital Certificate from Training Express.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Professionals in conflict management roles.

Individuals seeking a career in mediation.

Human resources practitioners.

Legal professionals enhancing dispute resolution skills.

Managers and team leaders in diverse industries.

Counsellors and social workers interested in conflict resolution.

Business owners managing internal disputes.

Anyone passionate about effective conflict resolution.

Career path

Mediation Consultant

Conflict Resolution Specialist

Human Resources Mediator

Legal Dispute Resolution Officer

Workplace Mediation Coordinator

Family Mediation Practitioner

Certificates

Digital certificate

Digital certificate - Included

Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Mediation Basics for Conflict Resolution Course

By Training Express

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