10816 Courses

Overview Be a better pet parent with the Cat Behaviour and Healthcare Diploma course.This Cat Behaviour and Healthcare Diplomacourse will help you to understand your feline better. It will teach you essential feline healthcare skills and the right nutrition for your cat. It will equip you with cat body language decoding skills, covering practical cat facts, and uncovering the secrets of good cat litter box habits. Understand your cat better by enrolling into the Cat Behaviour and Healthcare Diplomacourse today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Cat Behaviour and Healthcare Diploma. It is available to all students, of all academic backgrounds. Requirements Our Cat Behaviour and Healthcare Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 32 sections • 68 lectures • 03:23:00 total length •Scratching Behavior: 00:07:00 •Intercat Aggression: 00:05:00 •Attention Seeking Behavior: 00:08:00 •Petting Induced Aggression: 00:05:00 •Redirected Aggression: 00:07:00 •Separation Anxiety: 00:08:00 •Obsessive Compulsive Disorder (OCD): 00:05:00 •Urine Marking: 00:09:00 •Excessive Vocalisation: 00:08:00 •Spilling Water: 00:04:00 •Destructive Chewing: 00:05:00 •Fear in Cats: 00:09:00 •Play Aggression: 00:07:00 •1.1 Seizures: Ways to Identify: 00:02:00 •1.2 Seizures: Causes: 00:02:00 •1.3 Seizures: Ways to Manage: 00:02:00 •1.4 Seizures: Preventive Measures: 00:01:00 •2.1 Obesity: Ways to Identify: 00:02:00 •2.2 Obesity: Health Consequences: 00:01:00 •2.3 Obesity: Causes: 00:01:00 •2.4 Obesity: Ways to Manage: 00:02:00 •3.1 Hearing Loss: Ways to Identify: 00:02:00 •3.2 Hearing Loss: Causes: 00:02:00 •3.3 Hearing Loss: Ways to Manage: 00:03:00 •3.4 Hearing Loss: Preventive Measures: 00:01:00 •4.1 FCD / Memory Loss: Ways to Identify: 00:05:00 •4.2 FCD / Memory Loss: Causes: 00:01:00 •4.3 FCD / Memory Loss: Ways to Manage: 00:04:00 •5.1 Urinary Incontinence: Ways to Identify: 00:01:00 •5.2 Urinary Incontinence: Causes: 00:01:00 •5.3 Urinary Incontinence: Ways to Manage: 00:03:00 •6.1 Arthritis / Joint Pain: Ways to Identify: 00:03:00 •6.2 Arthritis/ Joint Pain: Causes: 00:01:00 •6.3 Arthritis: Ways to Manage: 00:04:00 •7.1 Vision Loss: Ways to Identify: 00:05:00 •7.2 Vision Loss: Causes: 00:01:00 •7.3 Vision Loss: Ways to Manage: 00:03:00 •7.4 Vision Loss: Preventive Measures: 00:01:00 •8.1 Diabetes: Ways to Identify: 00:03:00 •8.2 Diabetes: Ways to Manage: 00:02:00 •9.1 Cancer: Ways to Identify: 00:02:00 •9.2 Cancer: Causes: 00:03:00 •9.3 Cancer: Preventive Measures: 00:02:00 •10.1 Dental Diseases: Ways to Identify: 00:03:00 •10.2 Dental Diseases: Preventive Measures: 00:02:00 •11.1 Fatty Liver Disease: Ways to Identify: 00:02:00 •11.2 Fatty Liver Disease: Causes: 00:02:00 •11.3 Fatty Liver Disease: Ways to Manage: 00:01:00 •11.4 Fatty Liver Disease: Preventive Measures: 00:02:00 •12.1 Heart Diseases: Ways to Identify: 00:02:00 •12.2 Heart Diseases: Causes: 00:02:00 •12.3 Heart Diseases: Preventive Measures: 00:01:00 •13.1 Hyperthyroidism: Ways to Identify: 00:03:00 •13.2 Hyperthyroidism: Causes: 00:01:00 •13.3 Hyperthyroidism: Ways to Manage: 00:01:00 •14.1 Kidney Diseases: Ways to Identify: 00:02:00 •14.2 Kidney Diseases: Health Consequences: 00:02:00 •14.3 Kidney Diseases: Causes: 00:01:00 •14.4 Kidney Diseases: Ways to Manage: 00:02:00 •15.1 Lactose Intolerance: Ways to Identify and Causes: 00:02:00 •15.2 Lactose Intolerance: Ways to Manage: 00:03:00 •16.1 Feline Distemper Disease: Causes: 00:02:00 •16.2 Feline Distemper Disease: Health Consequences: 00:01:00 •16.3 Feline Distemper Disease: Ways to Manage: 00:01:00 •16.4 Feline Distemper Disease: Preventive Measures: 00:02:00 •17.1 Rabies: Ways to Identify: 00:03:00 •17.2 Rabies: Management & Prevention: 00:04:00 •Ways to Boost Immunity of your Cat: 00:03:00

Overview This Life Coach Masterclass course will unlock your full potential and will show you how to excel in a career in Life Coach Masterclass. So upskill now and reach your full potential. Everything you need to get started in Life Coach Masterclass is available in this course. Learning and progressing are the hallmarks of personal development. This Life Coach Masterclass will quickly teach you the must-have skills needed to start in the relevant industry. In This Life Coach Masterclass Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Life Coach Masterclass skills to help you advance your career. Acquire a comprehensive understanding of various Life Coach Masterclass topics and tips from industry experts. Learn in-demand Life Coach Masterclass skills that are in high demand among UK employers, which will help you to kickstart your career. This Life Coach Masterclass course covers everything you must know to stand against the tough competition in the Life Coach Masterclass field.  The future is truly yours to seize with this Life Coach Masterclass. Enrol today and complete the course to achieve a Life Coach Masterclass certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Life Coach Masterclass course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Life Coach Masterclass course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Life Coach Masterclass course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Life Coach Masterclass is suitable for anyone aspiring to start a career in Life Coach Masterclass; even if you are new to this and have no prior knowledge on Life Coach Masterclass, this course is going to be very easy for you to understand.  And if you are already working in the Life Coach Masterclass field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Life Coach Masterclass course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Life Coach Masterclass course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Life Coach Masterclass course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Life Coach Masterclass course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction What You Will Learn 00:06:00 Get To Know Your Instructor 00:02:00 PART 1: LIFE COACHING CERTIFICATION What Is Life Coaching 00:05:00 The Benefits Of Becoming A Life Coach 00:04:00 The Difference Between Coaching, Therapy, Mentoring & Training 00:03:00 The Responsibilities Of A Life Coach 00:03:00 Coaching Fundamentals Coaching Fundamentals Overview 00:02:00 Listening Introduction 00:02:00 The 3 Kinds Of Listening As A Coach 00:05:00 Your Listening Template 00:11:00 Questioning Introduction 00:01:00 Questioning & Coaching 00:03:00 How Coaching Questions Are Different From Normal Questions 00:02:00 The Different Types Of Coaching Questions 00:12:00 Questions Summary 00:03:00 Building Trust Introduction 00:01:00 The Trust Checklist Exercise 00:03:00 How To Build Trust As A Coach 00:08:00 More Trust Building Strategies 00:05:00 Understanding Personalities Understanding Personalities Overview 00:03:00 Big Five Personality Model 00:02:00 Myers Briggs Personality Model 00:04:00 Your Personality Model 00:09:00 How To Bring Out Your Strengths With This Model 00:10:00 Coaching Models Explained Coaching Models Introduction 00:02:00 GROW Model Explained 00:05:00 STEPPPA Model Explained 00:08:00 FUEL Model Explained 00:03:00 CLEAR Model Explained 00:04:00 Why We Will Use The GROW Model 00:01:00 Coaching Step 1: Goal Setting Step 1 Introduction 00:03:00 Why Defining Your Values Is Important 00:03:00 How To Define Your Personal Values 00:06:00 What Does Your Ideal Life Look Like? 00:04:00 The 4 Biggest Goal Setting Mistakes To Avoid 00:06:00 Stretch Goals Explained 00:03:00 Why You Should Start With Long Term Goals 00:05:00 Setting Your First Long Term Goal 00:06:00 Turning Long Term Goals Into Short Term Goals 00:05:00 Next Steps 00:01:00 Coaching Step 2: Reality Step 2 Introduction 00:01:00 Status Quo Explained 00:06:00 Wheel Of Life Excercise Explained 00:06:00 Big Rocks Exercise Explained 00:05:00 Coaching Example Step 2 00:05:00 Coaching Step 3: Options & Obstacles Step 3 Introduction 00:01:00 How To Brainstorm With Your Client(s) 00:05:00 How To Evaluate Your Brainstorming Ideas 00:05:00 'Spheres Of Influence' Excerise Explained 00:03:00 'Not To Do List' Exercise Explained 00:04:00 Coaching Example Step 3 00:07:00 Coaching Step 4: Will & Action Planning Step 4 Introduction 00:01:00 The 80/20 Rule Applied To Coaching 00:04:00 How To Design An Action Plan 00:03:00 Coaching Example Step 4 00:05:00 GROW Model Recap 00:03:00 How To Structure Your Coaching Sessions Structuring Your Sessions Introduction 00:01:00 How To Define Your Coaching Ground Rules 00:03:00 How Much Should You Charge 00:05:00 The Pre Coaching Call 00:03:00 Your First Coaching Session 00:03:00 Progress Evaluation Sessions 00:05:00 My Recommended Coaching Timeline 00:03:00 Client Coach Relationship Client Coach Relationship Intro 00:01:00 What Clients Expect From Their Coaches 00:04:00 Why Clients Choose One Coach Over Another 00:02:00 Client Coach Boundaries 00:03:00 How To Retain Clients Long Term 00:05:00 Advanced Coaching Strategies Advanced Coaching Strategies Introduction 00:01:00 Reframing Explained 00:07:00 Managing Emotional States 00:07:00 Understanding Representational Systems 00:08:00 Personal SWOT Analysis 00:06:00 Johari Window - Developing Self Awareness 00:05:00 Giving Good Feedback As A Coach 00:05:00 PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Part 2 Introduction 00:03:00 What It Means To Be Healthy 00:04:00 What Does A Health Coach Do? 00:03:00 How Can You Combine Life Coaching & Health Coaching 00:02:00 Diet & Nutrition Fundamentals Diet Introduction 00:01:00 Your Health & Diet: How They Are Linked 00:04:00 The Consequences Of Following A Bad Diet 00:04:00 How To Eat For Longevity 00:02:00 What Are Calories? Explained 00:04:00 The Relationship Between Bodyweight And Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:02:00 The Surprising Results Of The Twinkie Diet 00:02:00 The Relationship Between Weight Loss And Health 00:03:00 Figuring Out How Many Daily Calories You Need 00:02:00 Calculating Your Total Daily Calories 00:03:00 Healthy Weight Ranges 00:02:00 The Best Foods For A Healthier Life 00:02:00 Best Protein Foods 00:01:00 Best Carbohydrate Foods 00:01:00 Best Dietary Fat Foods 00:01:00 How Much Of Each (Protein, Carbs, Fat)? 00:04:00 What About The Remaining Calories 00:01:00 Diet & Nutrition Coaching Client Assessment Introduction 00:01:00 Client Interview 00:04:00 How To Create A Diet Plan For Clients 00:09:00 Calculating BMI 00:03:00 Exercise Coaching: Cardio Cardio Introduction 00:01:00 The Different Types Of Cardio 00:02:00 Creating A Cardio Workout For A Client 00:04:00 How To Monitor Your Heart Rate During A Workout 00:02:00 Cardio vs Weigh Training - Which Is Better For Weight Loss 00:07:00 Exercise Coaching: Resistance Training Weight Training Introduction 00:01:00 Muscle Building Formula 00:07:00 The Science Behind Muscle Growth 00:04:00 Weight Training vs Bodyweight Training 00:02:00 How To Create A Beginner Workout Plan 00:09:00 5 Most Important Aspects Of Lifting Form 00:03:00 Progressive Overload 00:03:00 Hormone Health Explained Hormones Introduction 00:02:00 The 3 Types Of Hormones 00:03:00 The Endocrine System Explained 00:04:00 Hormones & Heart Disease 00:04:00 Anabolic Steroids: Why They Are So Dangerous 00:04:00 Most Important Hormones Overview 00:01:00 Insulin 00:04:00 Glucagon 00:02:00 Adrenaline 00:03:00 Cortisol 00:04:00 Ghrelin 00:02:00 Leptin 00:03:00 Thyroid Hormones 00:02:00 Estrogen 00:03:00 Growth Hormone 00:01:00 Testosterone 00:03:00 Supplements How To Build Your Own Supplement Stack 00:09:00 Top 3 Beginner Supplements For Muscle Growth 00:04:00 The Best Supplements To Boost Immunity 00:04:00 The Best Supplements For Vegans & Vegetarians 00:02:00 The Best Supplements For Joint & Bone Health 00:02:00 The Best Supplements For Fat Loss 00:04:00 Health & Fitness Motivation Health & Fitness Motivation Introduction 00:02:00 How To Get Out Of A Workout Rut 00:09:00 Health & Fitness FAQ Answered What Is Nutrient Density 00:04:00 Is Brown Sugar Better Than White Sugar 00:03:00 What Should You Train On Your First Day At The Gym? 00:07:00 Are Microwaves Harmful? 00:05:00 Fresh vs Frozen Food: Which Is Healthier 00:04:00 PART 3: WELLNESS COACHING CERTIFICATION Part 3 Introdudction 00:02:00 Stress Management The Difference Between Stress & Anxiety 00:03:00 Short vs Long Term Stress 00:02:00 The Effects Of Stress & Anxiety On Your Body 00:05:00 Proven Stress Management Strategies & Techniques 00:03:00 The Benefits Of Calm Breathing 00:03:00 Breathing Exercise #1 - Three Part Breath 00:02:00 Breathing Exercise #2 - Bellows Breath 00:02:00 Progressive Muscle Relaxation 00:03:00 Complete PMR Routine 00:07:00 Sleep Sleeping For A Longer Life 00:04:00 Tips To Fall Asleep Faster 00:03:00 Supplements For Improved Sleep 00:02:00 Emotional Self Care What Is Emotional Self Care 00:05:00 How To Accept Yourself 00:03:00 Taming Your Inner Critic 00:06:00 Getting A Different Perspecitive 00:04:00 Acknowledging Your Qualities 00:03:00 Getting Rid Of Time Consuming Commitments 00:06:00 How To Say 'No' To Others 00:05:00 Resources Resources - Life Coach Training - Guideline For The Startup 00:00:00

The Speech & Language Therapy Diploma is a best-selling and highly rated course. It’s perfect for individuals passionate about making a difference through effective communication. You’ll gain a solid foundation in speech therapy principles and practices, explore the scientific aspects of speech, and learn about literacy and language development. The course covers various disorders, causes, and evidence-based intervention strategies, equipping you to assist both children and adults with speech and language difficulties. Enroll today and unlock a world of opportunities in this fulfilling profession.

Support Worker: Adults Support Worker Are you interested in learning more about the psychology of the elderly? The Adults Support Worker course can then be tried out. This Adults Support Worker course is a great place to start if you're interested in working with adults. The Adults Support Worker course begins by covering the fundamentals of Adults Support Worker. You will gain a thorough understanding of Adults Support Worker from it, including important ideas, practical tips, and in-depth information. Also, the Adults Support Worker course will teach you about the Effects of Mental Health in Old Age and Introduction to Adults Support Worker Psychology. You will be equipped to handle life's challenges and aware about enhancing health and wellbeing after completing this Adults Support Worker course. So why are you still waiting? Enrol right away in this Adults Support Worker course! Your career will benefit from your completion of our Adults Support Worker programme. Learning outcome You will learn about the basics of Adults Support Worker Adults Support Worker will teach you about Psychology of Older Age You will know the Impact of Mental Health in the Old Age by Adults Support Worker course By enhancing health and wellbeing with the guidance of the Adults Support Worker programme, you will be able to succeed in life. Main Course: Adults Support Worker Special Offers of this Support Worker: Adults Support Worker Course This Support Worker: Adults Support Worker Course includes a FREE PDF Certificate. Lifetime access to this Support Worker: Adults Support Worker Course Instant access to this Support Worker: Adults Support Worker Course Get FREE Tutor Support to this Support Worker: Adults Support Worker Course Support Worker: Adults Support Worker You must have a specific set of skills to succeed in today's competitive world. This comprehensive Adults Support Worker: Adults Support Worker training course will teach you the most in-demand skills to jump-start your career while also expanding your current knowledge and skills. Who is this course for? Support Worker: Adults Support Worker Anybody, including students, recent graduates, and job seekers, who wants to improve their knowledge and abilities can enrol in this Support Worker: Adults Support Worker course. Requirements Support Worker: Adults Support Worker To enrol in this Support Worker: Adults Support Worker Course, students must fulfil the following requirements. To join in our Support Worker: Adults Support Worker Course, you must have a strong command of the English language. To successfully complete our Support Worker: Adults Support Worker Course, you must be vivacious and self driven. To complete our Support Worker: Adults Support Worker Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Support Worker: Adults Support Worker Course. Career path Support Worker: Adults Support Worker Our Support Worker: Adults Support Worker course can be used to help you get the position in the career you choose.

Description: The purpose of the Business and Leadership Management Diploma course is to teach you the essential business management skill and leadership management so that you can utilise the skills in your business. The Business Management skills include the concepts of process management, strategic planning, Gap Analysis Process, lean process, business branding, business strategy and more. The part also shows you how to write business documents, business report, etc. The next part of the course deals with the leadership management techniques and guides you to lead a team efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Leadership Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Leadership Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Report Writing The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Leadership Basics The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership Management Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Women and Leadership Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Business and Leadership Management Diploma 00:30:00 Final Exam Final Exam- Business and Leadership Management Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Overview The Advanced Pet First Aid course equips learners with essential knowledge to effectively respond to a wide range of pet health emergencies. Covering critical topics such as CPR, shock management, bandaging, and treating poisoning, this course ensures participants are prepared to act swiftly and correctly in emergency situations. Learners will gain the confidence to handle common crises such as bleeding, fractures, seizures, and heatstroke, enhancing their ability to protect the wellbeing of pets. Whether for personal preparedness or professional development, this course offers invaluable insights that can make a significant difference in urgent situations. Upon completion, learners will have the skills and understanding necessary to manage first aid scenarios efficiently, safeguarding animal welfare and supporting recovery before veterinary care is available. Course Description This comprehensive Advanced Pet First Aid course delves into a wide range of emergency scenarios, providing detailed guidance on recognising and responding to critical pet health issues. Topics include dealing with collapse and unconsciousness, administering cardiopulmonary resuscitation (CPR), managing shock and bleeding, applying bandages, and addressing fractures. Learners will also explore the correct actions for seizures, choking, burns, poisoning, and other common emergencies. Through clear explanations, real-world case studies, and practical advice, the course builds a robust foundation for confident emergency response. Participants will also be guided on how to manage a first aid situation calmly and effectively and how to assemble and maintain a complete pet first aid kit. Designed to enhance both personal capability and professional credibility, this course empowers learners with vital skills to support pets during critical times and reinforces a strong commitment to animal welfare. Course Modules Module 01: Introduction Module 02: Collapse & Unconsciousness Module 03: Cardiopulmonary Resuscitation Module 04: Shock Module 05: Bleeding Module 06: Bandaging Module 07: Fractures Module 08: Seizures Module 09: Choking & Drowning Module 10: Heat Stroke & Hypothermia Module 11: Burns & Scalds Module 12: Poisoning Module 13: Bites & Stings Module 14: Common Emergencies Module 15: Managing a First Aid Scenario Module 16: Pet First Aid Kit (See full curriculum) Who is this course for? Individuals seeking to improve their ability to respond to pet emergencies. Professionals aiming to enhance their skills in animal care and safety roles. Beginners with an interest in animal health, veterinary services, or pet ownership. Pet owners wishing to better support their pets' wellbeing during critical situations. Animal shelter volunteers and rescue workers committed to effective emergency response. Career Path Veterinary Assistant Animal Care Worker Pet Groomer Dog Walker or Pet Sitter Animal Shelter Support Staff Pet Boarding and Daycare Operator Animal Welfare Officer Rescue Centre Assistant

Course Overview The Diploma in Childcare is designed to provide learners with a comprehensive understanding of child development, care practices, health, and safety standards essential for working with young children. This course offers valuable insights into early years education, child protection principles, and the importance of creativity and play in a child's growth. Learners will gain the knowledge required to foster positive environments that support children’s emotional, social, and physical development. Through structured learning, participants will enhance their ability to identify individual needs, promote healthy living, and safeguard children effectively. By the end of the course, learners will be well-prepared to pursue further qualifications or begin a rewarding journey within the childcare sector, equipped with essential theoretical and developmental foundations. This qualification is ideal for anyone passionate about contributing to the wellbeing and development of young children in a variety of educational or care settings. Course Description The Diploma in Childcare delves deeper into the core areas crucial for nurturing and supporting young children. Learners will explore developmental milestones, caregiving routines, nutritional guidelines, safeguarding policies, and inclusive education for children with special needs. The course promotes a strong understanding of both health and safety legislation and the vital role of creativity and play in early childhood learning. Structured to encourage a thorough and engaging learning experience, it combines key theoretical frameworks with current industry practices. Participants will develop a comprehensive skill set, including the ability to plan age-appropriate activities, recognise signs of developmental concerns, and support a diverse range of learning styles. By completing this course, learners will build a solid academic foundation, supporting career progression in childcare or early years education, and offering transferable skills relevant to a wide variety of child-focused roles within educational, healthcare, and community sectors. Course Modules Module 01: Understanding Child Development Module 02: Care for Children Module 03: Healthy Food, Healthy Living Module 04: Keeping Children Healthy and Safe Module 05: Child Protection Module 06: Play, Imagination and Creativity Module 07: Early Years Provision Module 08: Children with Special Needs Module 09: Keeping Children Healthy & Safe (See full curriculum) Who is this course for? Individuals seeking to pursue a career in childcare or early years education. Professionals aiming to expand their expertise in child development and welfare. Beginners with an interest in supporting children’s growth and wellbeing. Parents, guardians, or caregivers wishing to deepen their understanding of child development. Career Path Early Years Practitioner Nursery Assistant Childcare Support Worker Learning Support Assistant Playgroup Leader Child Welfare Officer Special Educational Needs (SEN) Assistant Family Support Worker

Course Overview Autism Training is designed to provide a comprehensive understanding of Autism Spectrum Disorder (ASD), equipping learners with the knowledge to support individuals across various settings. This course explores the complexities of autism, including learning difficulties, diagnosis procedures, and cognitive approaches. It highlights best practices for engaging and communicating with autistic individuals, promoting inclusivity and empathy. By completing this course, learners will develop a deeper appreciation of the challenges faced by those on the spectrum and gain strategies to foster supportive environments. Whether you work in education, healthcare, social care, or are simply passionate about autism awareness, this training will enhance your professional competence and personal insight. Learners will emerge with a strong foundation in autism awareness, improved communication skills, and the ability to contribute meaningfully to autism-friendly practices. The course ultimately supports both career advancement and personal growth in areas where understanding autism is essential. Course Description This Autism Training course delves into key aspects of Autism Spectrum Disorder, beginning with an overview of its characteristics and associated learning difficulties. Learners will examine the diagnostic process and explore various cognitive approaches that can enhance interaction with autistic individuals. The course also addresses effective strategies for supporting those on the spectrum, alongside important considerations such as sensory needs and behavioural patterns. Engagement in autism awareness initiatives is also encouraged, fostering a broader societal understanding. Throughout the course, learners will engage with informative content designed to build theoretical knowledge and develop essential support skills. The structured modules are crafted to ensure a well-rounded learning experience, catering to different professional and personal objectives. Upon completion, learners will be equipped to apply their understanding across educational, healthcare, and community contexts, making valuable contributions to environments that prioritise inclusion, accessibility, and respect for neurodiversity. Course Modules Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness (See full curriculum) Who is this course for? Individuals seeking to improve their understanding of autism and support strategies. Professionals aiming to enhance their skills in education, healthcare, or social care. Beginners with an interest in autism awareness and neurodiversity. Volunteers and community workers looking to foster inclusive practices. Family members and caregivers wishing to better support autistic individuals. Career Path Special Educational Needs (SEN) Support Assistant Autism Support Worker Education and Healthcare Specialist Social Care Assistant Community Outreach Worker Inclusion and Diversity Officer Mental Health and Wellbeing Advisor

This Functional Skills Maths Entry Level 2 course will assist you in displaying a solid understanding of the foundational concepts and basic principles of mathematics appropriate to the level, as well as the ability to use mathematical reasoning to solve routine issues in everyday contexts. Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 58 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel & Open Awards Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Functional Skills Entry Level 2 Maths Course This Functional Skills Entry Level 2 Maths Course is regulated by Ofqual and accredited by Pearson Edexcel making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. You will acquire knowledge about the number system, common measures, geometry and handling data. Upon successful completion of this course, you will be able to apply your foundational mathematics knowledge in a range of practical scenarios. Why is this course right for you? This comprehensive Functional Skills Maths Entry Level 2 Course is suitable for: Anyone looking to secure a skill-oriented job People of all ages and academic backgrounds Anyone who wants to progress to functional skills level 1 or 2 Anyone who wants to take GCSE maths Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this sector Anyone who wants to gain in-depth knowledge of functional skills in mathematics Whether you are a beginner into the field of functional maths or any professional seeking to reinforce your expertise in functional skills maths, this Functional Skills Maths Entry Level 2 Course will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Functional Skills Entry Level 2 Maths Qualification Purpose and Outcomes This Functional Skills Entry Level 2 Maths Qualification will help you to: Develop confidence in their application of basic mathematics concepts and abilities. Prove their understanding by using their abilities and expertise to complete easy tasks or simple mathematical equations. Acquire comprehensive problem-solving and underpinning skills to utilise mathematics in the course of everyday life. Course Curriculum Count reliably up to 100 items Read, write, order and compare numbers up to 200 Recognise and sequence odd and even numbers up to 100 Recognise and interpret the symbols +, –, ×, ÷ and = appropriately Add and subtract two-digit numbers Multiply whole numbers in the range 0 × 0 to 12 × 12 (times tables) Know the number of hours in a day and weeks in a year; be able to name and sequence Divide two-digit whole numbers by single-digit whole numbers and express remainders Approximate by rounding to the nearest 10, and use this rounded answer to check results Recognise simple fractions (halves, quarters and tenths) of whole numbers and shapes Read, write and use decimals to one decimal place Calculate money with pence up to one pound and in whole pounds of multiple items and write with the correct symbols (£ or p) Use metric measures of length, including millimetres, centimetres, metres and kilometres Use measures of weight, including grams and kilograms Use measures of capacity, including millilitres and litres Read and compare positive temperatures Read and use simple scales to the nearest labelled division Recognise and name 2-D and 3-D shapes, including pentagons, hexagons, cylinders, cuboids, pyramids and spheres Use appropriate positional vocabulary to describe position and direction, including between, inside, outside, middle, below, on top, forwards and backwards Sort and classify objects using two criteria Take information from one format and represent the information in another format, including use of bar charts How This Course Will Work? This Functional Skills Entry Level 2 course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student’s abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 2 Maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Functional Skills Pearson Edexcel Qualification in Mathematics Level 2 consists of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 25 minutes 7 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 1 hour 21 75% Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation This Functional Skills Maths Level 2 has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certification You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Entry Level 2 English Online Course (depending on what you choose as an accreditation) upon successful completion of this Functional Skills English Entry Level 3 Course and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job. FAQs What are functional skills? Functional skills are practical skills in Maths, English, and ICT that enable people to apply their knowledge to real-life situations. These skills are designed to provide learners with the essential knowledge needed to succeed in the workplace and in their personal lives. Functional Skills are recognised qualifications in the UK and are offered at different levels, including Entry Level, Level 1 and Level 2. What is the difference between entry-level and level 1 and 2 functional skills? Both are recognised qualifications, but levels 1 and 2 are more advanced levels that will provide you with comprehensive skills and knowledge while entry-level courses are an introduction and basic level qualification to go to subsequent levels. Is it required to complete entry-level qualifications to move onto a level? No, you are not obliged to complete entry-level courses before moving on to higher levels. However, entry-level courses serve as a starting point for acquiring basic skills and knowledge that will help you strive and boost your chances of securing better marks at higher levels. Are functional skills qualifications recognised and accepted in the UK? Yes, functional skills qualifications are an accepted part of all apprenticeship standards and a way to progress to further education in the UK. Do I have to physically appear for the exam? Yes, for the writing and reading assessment, you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. Do I have to register for the exam? Yes, you need to be registered for the exam three weeks prior to the exam date. What is the assessment procedure for an entry-level 2 Maths course? This course comprises a single assessment that is externally set, internally graded, and externally verified by the exam body. Your exam results will be forwarded to Pearson Edexcel's internal verifier once you finish the exam. If you pass all three components, you'll be able to receive the qualification certificate from the awarding body. How to pass the Functional Skills Maths entry level 2 exam? Tips for preparing for the exam include understanding the exam format, practising regularly, mastering the basics and managing time well during the exam, and seeking help from a teacher or tutor. To assist you in gaining the skills and knowledge required to pass the exam, Lead Academy offers 24/7 tutor support. As a result, you will be adequately prepared to ace the exam. Can I take entry-level courses online? Yes, you can take functional skills entry-level courses online. Lead Academy offers an extensive range of entry-level courses from level 1 to 3, available for both English and Maths. Are Functional skills easier than GCSE? Functional Skills qualifications may require hard work and revision, but they can be a better fit for students who have found Maths and English challenging. Unlike GCSEs, Functional Skills qualifications are flexible and designed to meet the needs of diverse learners, making them more adaptable to different learning styles. What will I get after finishing the course? After successfully completing the Entry Level 2 Maths course, you will receive a Pearson Edexcel Functional Skills Qualification in Maths at Entry Level 2 (depending on what you choose as an accreditation) that is highly regarded by universities and employers across the UK.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process