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Using Anatomically Correct Fabric People to enhance your RSE provision for people with SEND, in the classroom, in the clinic or adult social care setting.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Color Psychology will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Color Psychology will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Color Psychology and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Color Psychology is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Color Psychology. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Color Psychology will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Welcome to Lifehacking with Color Psychology Introduction: Use Color to Ramp up Your Influence 00:03:00 What Is Color and How Can It Affect You? 00:03:00 Section 02: Taste the Rainbow: The Warm Colors Red: Warning. -This Lecture Is Not For People With High Blood Pressure! 00:06:00 Orange: Use This Color Trick to Be More Productive At Work 00:03:00 Yellow: Could This Color Be Disturbing the Peace at Home? 00:05:00 Section 03: Cool Like That: The Cool Colors Green: Your Best Friend on a Busy Tuesday at Work 00:06:00 Blue: This Power Color Can Help Get You the Vote or the Job. 00:07:00 Purple: A Go-To Color for Gurus 00:03:00 Section 04: The Big Crayon Box: "Special" Colors Brown and Tan: The Best Colors to Help Salvage Your Reputation. 00:07:00 Silver and Gray: For Modern People Only 00:02:00 White: How to Make Your Website More Professional. 00:04:00 Black: Learn why this Color is Best Kept OUT of the Classroom. 00:05:00 Pink: How This Color Will Help Your Sports Team Win Again and Again. 00:04:00 Section 05: Putting It All Together Case Study #1: Influence the Audience's Mood through Color in Film/Animation 00:08:00 Case Study #2: What I Wore to my Last Job Interview 00:08:00 Case Study #3: How to Use Color Psychology to Boost Your Website (New Site) 00:13:00 Section 06: Updates, Extras, and Goodies Thank You for Taking This Course 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Initial Teacher Training (ITT) Mini Bundle is designed to give aspiring education support workers a strong footing. Featuring Teaching Assistant, Early Years, Data Entry, Excel, and Team Leader, this course offers clear, no-frills learning that complements school-based responsibilities. Whether you're assisting in classrooms, wrangling data or leading small groups, this bundle keeps things structured and sensible. It suits learners who want to feel more capable in educational settings—while avoiding the dreaded spreadsheet panic or playground confusion. Learning Outcomes: Understand support duties as a Teaching Assistant. Learn core responsibilities in Early Years environments. Build efficiency using structured Data Entry methods. Improve Excel skills for basic educational admin. Explore Team Leader roles within school support settings. Manage time and data in classroom-focused tasks. Who is this Course For: Aspiring Teaching Assistants seeking structured online training. Learners supporting staff in Early Years settings. School workers needing basic Data Entry skills. Individuals using Excel in school admin tasks. Classroom staff preparing for Team Leader duties. Parents supporting learning at home or in nurseries. Education staff brushing up on everyday school duties. Learners preferring flexible, education-focused training online. Career Path: Teaching Assistant – £20,500 average UK salary Early Years Educator – £22,000 average UK salary School Admin Assistant – £21,000 average UK salary Data Entry Officer (Education) – £22,500 average UK salary Team Leader (Classroom Support) – £25,000 average UK salary Learning Support Worker – £23,000 average UK salary

Payroll courses in London | Online Courses | Distance Learning Course Overview: Broken down into practical modules this course is a very popular and well-received introduction to moving from manual payroll to computerised payroll, and it incorporates all the new government requirements for RTI reporting Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. What support is available? Free high-quality course materials Tutorial support Highly equipped IT lab Student Discount with NUS card Exam fees and exam booking service Personalised individual study plan Specialist Career Management service State of the Art Virtual Learning Campus Free Sage Payroll Software Duration 6 Weeks Study Options Classroom Based - Osborne Training offers Daytime and Weekend sessions for Payroll Training Course from London campus. Online Live - Osborne Training offers Live Online sessions for Sage Payroll Training Classes through the Virtual Learning Campus. Distance Learning - Self Study with Study Material and access to Online study Material through Virtual Learning Campus. Benefits for Trainees Sage Payroll Qualifications open new doors to exciting careers, as well as extending payroll skills if you are currently employed. State of the Art Virtual Learning Campus Start your own payroll bureau Work in small businesses A payroll career can lead to great things Update your knowledge of Sage payroll Improve your employability prospects A career path into payroll Ideal Continuing Professional Development course Gain a qualification to boost your CV Option to gain IAB accredited qualification Start your training immediately without having to wait for the new term to begin Certification You will receive a certificate from Osborne Training once you finish the course. You have an option to get an IAB Certificate subject to passing the IAB exam or Sage certified exam. Syllabus Advanced processing of the payroll for employees Preparation and use of period end HMRC forms and returns preparation of internal reports Maintaining accuracy, security and data integrity in performing payroll tasks. Deductions - Pension schemes and pension contributions Processing the payroll -complex income tax issues Processing Payroll Giving Scheme Processing Statutory Adoption Pay (SAP) Advanced Income tax implications for company pension schemes Student Loan repayments Processing Holiday Payments Processing Car Benefit on to the Payroll System Attachment of Earnings Orders & Deductions from Earnings Orders Leavers with complex issues Advanced processing of statutory additions and deductions Recovery of statutory additions payments - from HMRC Completing the processing of the payroll Complex Reports and payments due to HMRC Introduction to Auto-enrolment Cost Centre Analysis Advanced, routine and complex payroll tasks Calculation of complex gross pay

Are you bored of searching the internet for a Level 3 Award in Education and Training - AET (Formerly PTTLS) course? Can't manage to discover a proper course that meets all of your requirements? Don't worry, you've just discovered the solution. Take a moment to browse through this comprehensive course that includes everything you need to succeed. The Level 3 Award in Education and Training - AET (Formerly PTTLS) program is intended for individuals who want to work in education, most likely as early-age instructors and trainers in a variety of contexts. This is the first step in becoming an entry-level teacher in the United Kingdom. Furthermore, the Level 3 Award in Education and Training - AET (Formerly PTTLS) course is accredited by TQUK, one of the leading awarding organisations in the UK! Level 3 Award in Education and Training - AET (Formerly PTTLS) is the mandatory minimum qualification if you want to be a FE teacher or trainer in your chosen field in the UK. If you are thinking about getting into teaching, this Level 3 Award in Education and Training - AET (Formerly PTTLS), previously known as the PTLLS course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This PTLLS - Level 3 Award in Education and Training is designed so that both freshers and those working in an educational setting can get benefit. Further, through this course, the current teachers can achieve formal recognition of their skills. [10 Free Courses included in this Level 3 Award in Education and Training - AET (Formerly PTTLS) are] - Level 2 Diploma for the Early Years Practitioner Teaching Assistant Primary Teaching Diploma Level 4 Early Years Course Level 4 Diploma in Child Counselling Course Level 3 Dyslexia Awareness EYFS Teaching Diploma Autism Diploma Course Diploma in Special Education Needs (SEN) Level 4 Diploma in Child Psychology Course This Level 3 Award in Education and Training - AET (Formerly PTTLS) program will be the perfect choice for any individual to kickstart a new career. Anyone who wants to pursue a career in education will find it gratifying and enjoyable. It is a good occupation since you will not only satisfy your own growth. Also, it will assist many learners in achieving theirs. It is also a high-demand business, with many schools and universities looking for qualified instructors. It is a job in which you will not only teach but also learn. The Level 3 Award in Education and Training - AET (Formerly PTTLS) is a nationally recognised award for anybody who is presently teaching or training. Moreover, it will help those who desire to enter the field and get the necessary qualifications to work as a teacher or trainer. Awarding Body The Level 3 Award in Education and Training - AET (Formerly PTTLS) is accredited by TQUK. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry. There is Something More for You with This PTLLS - Level 3 Award in Education and Training Course. Although we understand, many of you only come to search for PTLLS or AET courses but still here is a small gift for learners. As a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses with the Level 3 Award in Education and Training Course. Because these extra teaching and training courses will benefit you. With these courses, you can further enrich your knowledge and employability skills. Above you may already find those specific ten gift courses. Learning Outcomes of the Level 3 Award in Education and Training - AET (Formerly PTTLS) Course By the end of this course, you will be able to: Identify and perform the roles of a teacher. Explain and apply the teaching and learning approaches. Plan a training session for your learners of different backgrounds. Describe the teachers' attributes and expectations. Prepare inclusive lessons and training sessions for your students. Analyse the role, responsibilities and relationships in education and training. Prepare and administer necessary assessments for your students. Why Choose this Level 3 Award in Education and Training course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Dedicated tutor support during office hour (Monday to Friday) Course developed by industry experts. 24/7 support via live chat, phone call or email. Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. The Level 3 Award in Education and Training - AET (Formerly PTTLS) fulfills - Industry requirements and will help you get a full grasp of a teacher and trainer's duties and responsibilities, The boundaries imposed with regard to teaching, and how to present motivating class sessions to encourage students. By learning this Level 3 Award in Education and Training - AET (Formerly PTTLS) You will learn about the role, responsibilities, and duties of a teacher. Besides, you will be able to identify the significance of your existence in your students' lives. Also, You will know how you can bring effective change to them with your influence through this Level 3 Award in Education and Training - AET (Formerly PTTLS). Further, inclusive teaching and learning is a very important concept in an educational setting. That is why we have included this Level 3 Award in Education and Training - AET (Formerly PTTLS) in our course so that you can learn. Besides, you will get an in-depth idea about how to perform an assessment. Detailed Curriculum : Level 3 Award in Education and Training - AET (Formerly PTTLS) Module 01: Understanding Roles, Responsibilities and Relationships in Education and Training Understand the Teaching Role and Responsibilities in Education and Training Understand Ways to Maintain a Safe and Supportive Learning Environment Understand the Relationships between Teachers and Other Professionals in Education and Training Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Understand Inclusive Teaching and Learning Approaches in Education and Training Understand Ways to Create an Inclusive Teaching and Learning Environment Be Able to Plan Inclusive Teaching and Learning Be Able to Deliver Inclusive Teaching and Learning Be Able to Evaluate the Delivery of Inclusive Teaching and Learning Module 03: Understanding Assessment Understand Types and Methods of Assessment Used in Education and Training Understand How to Involve Learners and Others in the Assessment Process Understand the Role and Use of Constructive Feedback in the Assessment Process Understand Requirements for Keeping Records of Assessment in Education and Training ------------------------------ [Free Courses] [Course - 1] Level 2 Diploma for the Early Years Practitioner ----------------- [Course - 2] Teaching Assistant ------------------- [Course - 3] Primary Teaching Diploma -------------------- [Course - 4] Level 4 Early Years Course --------------------- [Course - 5] Level 4 Diploma in Child Counselling Course -------------------- [Course - 6] Level 3 Dyslexia Awareness --------------------- [Course - 7] EYFS Teaching Diploma --------------------- [Course - 8] Autism Diploma Course ------------------- [Course - 9] Diploma in Special Education Needs (SEN) --------------------- [Course - 10] Level 4 Diploma in Child Psychology Course --------------------------- Level 3 Award in Education and Training - AET (Formerly PTTLS) Qualification at a Glance Total Qualification Time (TQT) - 120 Hours Guided Learning Hours (GLH) - 48 Hours Credit Value - 12 Minimum Age - 19 Purpose of the Level 3 Award in Education and Training - AET (Formerly PTTLS) Qualification This Level 3 Award in Education and Training qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector. What Skills You Will Gain from this Level 3 Award in Education and Training - AET (Formerly PTTLS) Course You will gain the following marketable qualities through the course. Different hiring managers are looking for these below-mentioned qualities. Become an expert in education and training. Learn about the teacher's role. Master the learning and teaching approaches. Increase your session planning skills. Gain knowledge in teacher expectations & attributions. Understand how to deliver inclusive sessions which engage and motivate learners. Explain roles, responsibilities, and relationships in education and training. Identify how to create assessments in education and training. Level 3 Award in Education and Training - AET (Formerly PTTLS) Assessment Method In order to be eligible for the certification, you need to complete the following assessments. Three written assignments One microteaching session - 60 Minutes (Which can be submitted as a recorded video) Please note that you will be given precise instructions in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you. You must submit all assignments via the online portal with full tutor support. Certification As soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body TQUK. Progression If you achieve this Level 3 Award in Education and Training - AET (Formerly PTTLS) qualification, you could progress to: Level 3 Award in Assessing Vocationally Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 3 Award in Assessing Competence in the Work Environment Level 4 Certificate in Education and Training Level 4 Certificate for the Advanced Practitioner in Schools and Colleges Level 4 Award for Technology-Enabled Educators Level 5 Diploma in Education and Training Who is this course for? Wherever you work, this Level 3 Award in Education and Training - AET (Formerly PTTLS) course is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following. Teacher & Trainer Consultant Job Hunters & School Leavers College or University Students & Graduates Tutors & Instructors Headmasters Education Consultants Education Providers Office Clerk & Administration Assistant Educational Psychologist Lecturer or Classroom Assistant Requirements There are no fixed entry requirements for attending the Level 3 Award in Education and Training - AET (Formerly PTTLS) course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work. Career path You can choose from a variety of professions either in teaching or training upon completion of the Level 3 Award in Education and Training - AET (Formerly PTTLS)course. These include - Primary School Teacher Secondary School Teacher Further Education Teacher Private Tutor Freelance Trainer Trainer at Your Workplace

PTLLS / AET **WINTER SALE OFFER----WINTER SALE OFFER** Latest Updated (12 March 2024) Live Zoom Microteaching Session with Tutor Live 24/7 Support Are you bored of searching the internet for a AET/PTLLS - Level 3 Award in Education and Training - AET course? Can't manage to discover a proper course that meets all of your requirements? Don't worry, you've just discovered the solution. Take a moment to browse through this comprehensive course that includes everything you need to succeed. The AET/PTLLS - Level 3 Award in Education and Training - AET Course is intended for individuals who want to work in education, most likely as early age instructors and trainers in a variety of contexts. This is the first step in becoming an entry-level teacher in the United Kingdom. Furthermore, the AET/PTLLS - Level 3 Award in Education and Training - AET Course is accredited by TQUK, one of the leading awarding organisations in the UK! AET/PTLLS - Level 3 Award in Education and Training - AET Course is the mandatory minimum qualification if you want to be a teacher or trainer in your chosen field in the UK. If you are thinking about getting into teaching, this AET/PTLLS - Level 3 Award in Education and Training - AET Course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This AET/PTLLS - Level 3 Award in Education and Training - AET course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills. Awarding Body The AET/PTLLS - Level 3 Award in Education and Training - AET Course is accredited by TQUK. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry. There is Something More for You with This AET/PTLLS - Level 3 Award in Education and Training - AET Course. Although we understand, many of you only come to search for PTLLS or AET courses but still here is a small gift for learners. As a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses with AET/PTLLS - Level 3 Award in Education and Training - AET Course. Because these extra teaching and training courses will benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those - Learning Outcomes of the AET/PTLLS - Level 3 Award in Education and Training - AET Course By the end of this course, you will be able to: AET/PTLLS: Identify and perform the roles of a teacher. AET/PTLLS: Explain and apply the teaching and learning approaches. AET/PTLLS: Plan a training session for your learners of different backgrounds. AET/PTLLS: Describe the teachers' attributes and expectations. AET/PTLLS: Prepare inclusive lessons and training sessions for your students. AET/PTLLS: Analyse the role, responsibilities and relationships in education and training. AET/PTLLS: Prepare and administer necessary assessments for your students. This PTLLS - Level 3 Award in Education and Training - AET Course will be the perfect choice for any individual to kickstart a new career. Anyone who wants to pursue a career in education will find it gratifying and enjoyable. It is a good occupation since you will not only satisfy your own growth. Also it will assist many learners in achieving theirs. It is also a high-demand business, with many schools and universities looking for qualified instructors. It is a job in which you will not only teach but also learn. The PTLLS - Level 3 Award in Education and Training - AET Course is a nationally recognised award for anybody who is presently teaching or training. Moreover, it will help those who desire to enter the field and get the necessary qualifications to work as a teacher or trainer. ***Free Courses*** Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Early Years Level 4 Primary Teaching Diploma Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. PTLLS / AET The AET/PTLLS - Level 3 Award in Education and Training - AET course fulfils - AET/PTLLS: Industry requirements and will help you get a full grasp of a teacher and trainer's duties and responsibilities, AET/PTLLS: The boundaries imposed with regard to teaching, and how to present motivating class sessions to encourage students. By learning this AET/PTLLS - Level 3 Award in Education and Training - AET course you will learn about the role, responsibilities, and duties of a teacher. Besides, you will be able to identify the significance of your existence in your students' lives. Also, You will know how you can bring effective change to them with your influence through this AET/PTLLS - Level 3 Award in Education and Training - AET Course. Further, inclusive teaching and learning is a very important concept in an educational setting. That is why we have included this AET/PTLLS - Level 3 Award in Education and Training - AET Course in our course so that you can learn. Besides, you will get an in-depth idea about how to perform an assessment. Course Curriculum *** AET/PTLLS - Level 3 Award in Education and Training - AET Course *** Module 01: Understanding Roles, Responsibilities and Relationships in Education and Training Understand the Teaching Role and Responsibilities in Education and Training Understand Ways to Maintain a Safe and Supportive Learning Environment Understand the Relationships between Teachers and Other Professionals in Education and Training Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Understand Inclusive Teaching and Learning Approaches in Education and Training Understand Ways to Create an Inclusive Teaching and Learning Environment Be Able to Plan Inclusive Teaching and Learning Be Able to Deliver Inclusive Teaching and Learning Be Able to Evaluate the Delivery of Inclusive Teaching and Learning Module 03: Understanding Assessment Understand Types and Methods of Assessment Used in Education and Training Understand How to Involve Learners and Others in the Assessment Process Understand the Role and Use of Constructive Feedback in the Assessment Process Understand Requirements for Keeping Records of Assessment in Education and Training ---------------------- AET/PTLLS - Level 3 Award in Education and Training - AET Course Qualification at a Glance Total Qualification Time (TQT) - 120 Hours Guided Learning Hours (GLH) - 48 Hours Credit Value - 12 Minimum Age - 19 Purpose of the AET/PTLLS - Level 3 Award in Education and Training - AET Course Qualification This AET/PTLLS - Level 3 Award in Education and Training - AET Course qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector. What Skills You Will Gain from this AET/PTLLS - Level 3 Award in Education and Training - AET Course You will gain the following marketable qualities through the Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities. AET/PTLLS: Become an expert in education and training. AET/PTLLS: Learn about the teacher's role. AET/PTLLS: Master the learning and teaching approaches. AET/PTLLS: Increase your session planning skills. AET/PTLLS: Gain knowledge in teacher expectations & attributions. AET/PTLLS: Understand how to deliver inclusive sessions which engage and motivate learners. AET/PTLLS: Explain roles, responsibilities, and relationships in education and training. AET/PTLLS: Identify how to create assessments in education and training. AET/PTLLS - Level 3 Award in Education and Training - AET Course Assessment Method In order to be eligible for the certification, you need to complete the following assessments. Three written assignments One microteaching session - 60 Minutes (Which can be submitted as a recorded video) Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you. You must submit all assignments via the online portal with full tutor support. Certification As soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body TQUK. Who is this course for? PTLLS / AET Wherever you work, this AET/PTLLS - Level 3 Award in Education and Training - AET course is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following. Teacher & Trainer Consultant Job Hunters & School Leavers College or University Students & Graduates Tutors & Instructors Headmasters Education Consultants Education Providers Office Clerk & Administration Assistant Educational Psychologist Lecturer or Classroom Assistant Progression If you achieve this AET/PTLLS - Level 3 Award in Education and Training - AET Course qualification, you could progress to: AET/PTLLS: Level 3 Award in Assessing Vocationally Related Achievement AET/PTLLS: Level 3 Certificate in Assessing Vocational Achievement AET/PTLLS: Level 3 Award in Assessing Competence in the Work Environment AET/PTLLS: Level 4 Certificate in Education and Training AET/PTLLS: Level 4 Certificate for the Advanced Practitioner in Schools and Colleges AET/PTLLS: Level 4 Award for Technology Enabled Educators AET/PTLLS: Level 5 Diploma in Education and Training Requirements PTLLS / AET There are no fixed entry requirements for attending the AET/PTLLS - Level 3 Award in Education and Training - AET Course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work. Career path PTLLS / AET You can choose from a variety of professions either in teaching or training upon completion of the AET/PTLLS - Level 3 Award in Education and Training - AETcourse. These include - Primary School Teacher Secondary School Teacher Further Education Teacher Private Tutor Freelance Trainer Trainer at Your Workplace

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com