5030 Courses

Overview With the ever-increasing demand for Digital Communication in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Digital Communication may be. Learning about Digital Communication or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Digital Communication . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Digital Communication is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Digital Communication course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Digital Communication course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Digital Communication course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Digital Communication , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Digital Communication , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Digital Communication , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Digital Communication course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ Introduction to Digital Communication Introduction to Digital Communication 00:00 Module 2_ Email Communication Email Communication 00:00 Module 3_ Social Media Communication Social Media Communication 00:00 Module 4_ Online Collaboration Tools Online Collaboration Tools 00:00 Module 5_ Digital Marketing Digital Marketing 00:00 Module 6_ Search Engine Optimisation (SEO) Search Engine Optimisation (SEO) 00:00 Module 7_ Content Creation Content Creation 00:00 Module 8_ Online Reputation Management Online Reputation Management 00:00 Module 9_ Digital Privacy and Security Digital Privacy and Security 00:00 Module 10_ Advanced Digital Communication Advanced Digital Communication 00:00

We all have experienced difficult conversations in our life. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. The Difficult Conversations: How To Become a Master of Them course is an attempt to demonstrate how to master difficult conversations at work. You'll focus on both the skillset and the confidence you need to manage difficult conversations successfully. You'll learn how to identify the factors that direct to difficult conversations and get plenty of tips and ideas to ensure both sides have the best possibility of leaving the conflict feeling content. Besides, learn practical ways of handling difficult conversations. Difficult conversations are a significant part of every leader's job. Therefore, this course will be perfect for potential leaders and managers who are responsible to help every team member improve, and handling these conversations. What Will I Learn? Understand the circumstances that lead to difficult conversations Learn ways of handling difficult conversations Understand how to use empathy to facilitate a conversation Ask open and supportive questions Focus on facts, not personalities Use tone and body language to great effect Handle challenges whilst remaining calm Learn how to reach agreement and close the conversation gracefully Requirements: No prerequisites Difficult Conversations Introduction - Welcome from Alan Stevens FREE 00:02:00 Why Are Some Conversations Difficult? FREE 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:02:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Course Certification

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In today's fast-paced and customer-centric business landscape, the demand for highly skilled and empathetic Customer Service Professionals is at an all-time high. Businesses across industries understand that providing exceptional customer experiences is crucial for building brand loyalty, attracting new customers, and ensuring long-term success. Therefore, the role of Customer Service Professionals has evolved into a pivotal position within companies of all sizes. Our comprehensive online course, the Diploma of Customer Service & KYC, is designed to equip you with the skills and knowledge needed to thrive in the dynamic world of customer support. This Diploma in Customer Service Training at QLS Level 4 course is Endorsed by The Quality Licence Scheme Accredited by CPD QS (150 CPD points Why Prefer This Customer Service Coordinator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card with our Customer Service Course Get instant access to this Customer Service course. Learn Customer Service essentials from anywhere in the world Our Customer Service course is affordable and simple to understand Customer Service is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Service course materials Customer Service comes with 24/7 tutor support *** Course Curriculum of Customer Service*** Here is the curriculum breakdown of the Customer Service Coordinator course: Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Introduction to KYC Customer Due Diligence Assessment Process of Customer Service After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Customer Service Coordinator Training at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thiscourse is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested to enrol in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Customer Services Coordinator Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Services Coordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview Effective Communication Techniques for Teachers and Trainers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Effective Communication Techniques for Teachers and Trainers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Basic Concept of Communication Basic Concept of Communication 00:30:00 Module 02: Foundations of Classroom Communication Foundations of Classroom Communication 00:30:00 Module 03: Effective Verbal and Nonverbal Communication Effective Verbal and Nonverbal Communication 00:30:00 Module 04: Importance of Effective Listening Importance of Effective Listening 00:30:00 Module 05: Strategies for Building Effective Communication Strategies for Building Effective Communication 00:30:00 Module 06: Sharing Information in the Classroom Sharing Information in the Classroom 00:30:00 Module 07: Leading Classroom Discussions Leading Classroom Discussions 00:30:00 Module 08: Communicative Reading and Storytelling Communicative Reading and Storytelling 00:30:00 Module 09: Using Classroom Talk to Encourage Students' Thinking Using Classroom Talk to Encourage Students' Thinking 00:30:00 Module 10: Communicating with Parents Communicating with Parents 00:30:00 Module 11: Communicating with Colleagues Communicating with Colleagues 00:30:00 Module 12: Communicating with Administrators Communicating with Administrators 00:30:00 Module 13: Communicating with Difficult People Communicating with Difficult People 00:30:00 Module 14: Communicating in Less-Than-Ideal Circumstances Communicating in Less-Than-Ideal Circumstances 00:30:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Lifeguard Training course might help you get there! Expand your expertise with high-quality training - study the Lifeguard Training course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Lifeguard Training online training course. The Lifeguard Training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Lifeguard Training course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Lifeguard Training training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Lifeguard Training course: Module 01: Professional Lifeguard Introduction to lifeguard Decision Making Legal Considerations Module 02: Lifeguard Observation Recognising Distress and Drowning Process of Drowning Victim Recognition Practical Observation Skill Module 03: Safety and Risk Management Facility Safety Check Weather Conditions Tornadoes Risk Management Module 04: Emergency Response Activity Chain of Survival Communication Signals Emergency Action Plans Early Activation of Emergency Medical Services Module 05: Rescuing a Responsive Victim Rescue Equipment Land-Based Assists Water Entry Water Rescue on the Surface Water Rescue under the Surface Special-Situation Rescues After Rescue Measures Module 06: Rescuing an Unresponsive Victim Recognising an Unresponsive Person Rescues on and below the Surface In-water Rescue Breathing Rapid Extrication Transferring to EMS Module 07: Injury Prevention How Injuries Happen Effective Guarding-Injury Prevention Challenges Mechanisms of Injury and Symptoms Managing a Spinal Injury on Land Managing a Spinal Injury in the Water Module 08: First Aid Primary Assessment Secondary Assessment Control of Bleeding Wounds Major Wounds: First Aid Recommendations Injuries to Muscles, Bones and Joints Module 09: Respiratory Emergencies Causes of Respiratory Emergencies Respiratory Distress and Respiratory Arrest Airway Obstruction Rescue Breathing Module 10: Cardiac Emergencies Cardiac Chain of Survival Basic Life Support Heart Attack Sudden Cardiac Arrest (SCA) Automated External Defibrillator(AED) Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Lifeguard Training course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate Accredited by CPD Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Did you know that over 850,000 people in the UK live with dementia, and this number is projected to rise to over 1 million by 2025? This progressive brain disease affects memory, thinking, and behavior, impacting individuals and their families significantly. Our Course will help you improve the physical and mental skills needed to provide care to clients who have been diagnosed with light, moderate or even severe dementia. This course is designed to equip you with the knowledge and skills necessary to understand dementia, support those affected, and navigate the complexities of this disease. Learners will gain insights into legal and ethical considerations, effective caregiving strategies, and the financial implications of dementia care. Additionally, this course delves into pharmacological treatments and provides practical guidance for supporting individuals living with dementia. If you are ever faced with this challenge, the Dementia Training skills will be very helpful, both for you and the person you care for. This will create a real difference. So get started with this program today and develop yourself to be the most suitable caregiver you can be. Become a confident advocate and caregiver for those living with dementia. Don't wait. Enrol in our Dementia Training course today! Learning Outcomes Differentiate between major dementia types through case studies presented in Dementia Training sessions. Analyse the UK's current dementia landscape and its economic impact using data explored in course modules. Apply ethical principles to real-life scenarios presented in the course, ensuring person-centred care. Develop effective communication strategies for diverse dementia presentations, honed through the course role-plays. Implement evidence-based dementia care strategies learned in the course to manage challenging behaviors. Advocate for individuals living with dementia, utilizing skills and resources gained through the Training programs. Why Choose Our Course? Get a free student ID card with this course Get instant access to this course course. Learn from anywhere in the world This course is affordable and simple to understand This course is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This course comes with 24/7 tutor support This course seeks to improve the well-being and experience of people with dementia and of the care staff working with them. It should improve your self-confidence in handling situations you find challenging. *** Course Curriculum *** Module 01: Introduction to Dementia Module 02: Status of Dementia Module 03: Attitudes Toward Dementia Module 04: Awareness and Prevention of Dementia Module 05: Law, Ethics and Safeguard Regarding Dementia Module 06: Strategies for Caring Module 07:The Cost of Dementia Module 08: Drug for Dementia Module 09: Living with Dementia Assessment Process Once you have finished the learning stages in the Course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Like as: Dementia Care Assistant - £19,000 - £23,000 Dementia Support Worker - £17,000 - £21,000 Dementia Outreach Worker - £18,000 - £22,000 Dementia Adviser - £20,000 - £25,000 Dementia Trainer - £22,000 - £28,000 Dementia Nurse - £24,000 - £32,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! "Autism doesn't have to define a person. Artists with autism are like anyone else: They define themselves through hard work and individuality." - Adrienne Bailon This Certificate in Understanding Autism at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Understanding Autism substantial and easier than ever! Are you interested in understanding Autism Spectrum Disorder (ASD) and the challenges faced by individuals with autism? Our Autism course is designed to provide you with a comprehensive understanding of ASD, its diagnosis, and cognitive approaches to autism. You will learn about learning difficulties related to autism and how to deal with autistic individuals effectively. You will also gain knowledge about engagement in autism awareness and other considerations for dealing with autistic individuals. Our course is perfect for those who want to learn more about autism and gain insight into how to support autistic individuals. By taking this course, you will develop an understanding of autism and how to approach individuals with autism in a way that is respectful and inclusive. Learning Outcomes: Understand Autism Spectrum Disorder (ASD) Identify learning difficulties related to autism Recognise the process of autism diagnosis Gain knowledge of cognitive approaches to autism Develop effective communication strategies for dealing with autistic individuals Apply practical tips for dealing with autistic individuals Understand the importance of engagement in autism awareness Consider ethical and moral concerns related to dealing with autistic individuals This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned understanding autism lesson planning Innovative and engaging content and activities Understanding Autism course assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Understanding Autism course materials. Then, from any internet-enabled device, access the Understanding Autism course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover in this Course: Certificate in Understanding Autism at QLS Level 3 Module 1: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals who work with autistic individuals Anyone interested in understanding and supporting autistic individuals Requirements You will not need any prior background or expertise to enrol in this course. Career path People in this sector tend to explore their opportunities in areas such, Behaviour Analyst (average salary £34,000 per year) Speech and Language Therapist (average salary £37,000 per year) Special Education Teacher (average salary £30,000 per year) Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Understanding Autism at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Understanding Autism at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Podcasting has become a vital medium in the UK, with over 14 million people in the UK tuning in to podcasts every week and 250,000 active podcasts. That's a lot of ears hungry for engaging, informative, and entertaining audio content. But do you have the skills to join the ranks of these audio creators? This comprehensive Podcasting Diploma equips you with everything you need to launch your own successful podcast. From crafting compelling narratives to mastering recording and editing techniques, this course is your gateway to audio storytelling mastery. This Diploma in Podcasting Essentials at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Podcasting substantial and easier than ever! Ready to transform your voice into a powerful broadcasting tool? This Podcasting course will hone your on-air presence with dedicated Power Voice coaching, ensuring your delivery is captivating and professional. Key Topics To Be Covered in this Podcasting Course: Power voice coaching Recording a Podcast Publishing Podcast Podcast Outsourcing This Podcasting Diploma course is designed to empower you to turn your passion for audio storytelling into a thriving career. So, what are you waiting for? Take the first step towards podcasting success today! Learning Outcomes of Podcasting Diploma Understand the fundamental principles and dynamics of successful podcasting. Plan and organise podcast content for maximum audience engagement. Utilise various tools and techniques for high-quality podcast recording. Master voice coaching to enhance your podcast's audio presentation. Edit and refine podcast episodes for professional-grade production. Learn strategies for effectively promoting and marketing your podcast. You'll get a Free Student ID card by enrolling in this Podcasting course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Why Choose Our Podcasting Diploma Course? Chance to earn a Podcasting Essentials at QLS Level 4 certificate Get a free student ID card with Podcasting Diploma Training Get instant access to this Podcasting Diploma course. Learn Podcasting Diploma from anywhere in the world The Podcasting Diploma is affordable and simple to understand The Podcasting Diploma is an entirely online, interactive lesson with voiceover audio Lifetime access to the Podcasting Diploma course materials The Podcasting Diploma comes with 24/7 tutor support Start your learning journey straight away with this Podcasting Essentials course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Podcasting Essentials course: >> Diploma in Podcasting Essentials at QLS Level 4 << Module 01: Fundamentals Module 02: Planning Podcast Module 03: Tools Module 04: Recording a Podcast Module 05: Power Voice Coaching Module 06: Editing Your Podcast Module 07: Publishing Podcast Module 08: Creating a Video Podcast Module 09: Promoting and Marketing Module 10: Podcast Outsourcing Assessment Process of Diploma in Podcasting Essentials at QLS Level 4: You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Diploma in Podcasting Essentials at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme.. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Podcasting Diploma course is ideal for: Aspiring podcasters Media enthusiasts Digital content creators Marketing professionals Communication specialists Audio production students Requirements You will not need any prior background or expertise in this Podcasting Diploma course. Career path This Podcasting Diploma Course will prepare you for the following jobs: Content Curators Marketing Managers Podcast Producers Podcast Researcher Sound Engineers Voice Actors The annual pay in this industry will range between £15,000 and £50,000. Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Podcasting Essentials at QLS Level 4 Hard copy certificate - £99 Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing this Diploma in Podcasting Essentials at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Customer Experience Manager Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Customer Experience Manager program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Customer Experience Manager course: ***Customer Experience Manager*** Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Establishing Your Attitude Module 04: Introduction to Customer Relationship Management (CRM) Module 05: CRM Fundamentals Module 06: CRM Strategies Module 07: Deepening Customer Relationship Module 08: Handling Customer Complaints Module 09: Identifying and Addressing Customer Needs Module 10: In-Person Customer Service Module 11: Customer Service Communication Strategies Module 12: Aspects of Phone Etiquette Module 13: Building Rapport Over the Phone Module 14: Active Listening and Managing Tough Callers Show off Your New Skills with a Certification of Completion The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Customer Experience Manager Course Right for You? Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

In order to grow, every organisation must embrace change. Develop the skills and ability to manage the changes in your company with the Change Management course. This course will educate you on the vitals of change management making you a valuable asset to your organisation. The Change Management course is packed with valuable information. In this course, you will learn about the fundamentals of communication and stakeholder management. It will demonstrate the essentials of crisis management. From this training, you will be able to develop the core skills required for HR management, conflict management and performance management. The course will also include valuable lessons on project management and help you grasp the techniques of risk management. After completing the course, you will receive a certificate of achievement. This certificate will help you impress your current or future employers. So, join now and boost your career! Learning Outcomes Grasp the principles and methodologies that underpin effective change management. Understand the psychological and organizational dynamics of change on individuals and entities. Master communication strategies and stakeholder engagement crucial for successful transitions. Apply human resource management techniques to support individuals and teams through change. Navigate crises, conflicts, and attention management with resilience and strategic acumen. Why choose this Change Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Change Management course for? Aspiring change management professionals seeking expertise. Business leaders aiming to drive and navigate organizational change. Human resource practitioners involved in change initiatives. Project managers wanting to enhance change implementation skills. Individuals interested in crisis and conflict management in dynamic environments. Career path Change Management Consultant: £40,000 - £60,000 Organizational Development Manager: £45,000 - £70,000 Human Resource Director: £50,000 - £80,000 Project Manager: £40,000 - £65,000 Crisis Management Specialist: £35,000 - £55,000 Communication Strategist: £35,000 - £50,000 Prerequisites This Change Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Change Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Change Management Change Management 00:24:00 Module 02: Change and the Individual Change and the Individual 00:32:00 Module 03: Change and the Organisation Change and the Organisation 00:33:00 Module 04: Communication and Stakeholder Engagement Communication and Stakeholder Engagement 00:17:00 Module 05: Human Resource Management Human Resource Management 00:18:00 Module 06: Crisis Management Crisis Management 00:26:00 Module 07: Conflict Management Conflict Management 00:15:00 Module 08: Attention Management Attention Management 00:33:00 Module 09: Performance Management Performance Management 00:19:00 Module 10: Project Management Project Management 00:20:00 Module 11: Risk Assessment and Management Risk Assessment and Management 00:16:00 Module 12: Stress Management Stress Management 00:17:00