5058 Courses

Diversity in the workplace isn’t just a moral checkbox—it’s a working necessity. This 8 in 1 Equality and Diversity Premium Bundle brings together subjects that help people understand one another and navigate organisational frameworks without needing a legal degree—or a stress ball. With content ranging from employment law and HR to psychology, counselling, and GDPR, it offers a well-rounded perspective on supporting staff, policy, and mental health. Whether you're responsible for people, policy, or peacekeeping, this bundle presents accessible lessons built for remote learning. It’s designed for those aiming to better understand fair treatment in the workplace and take informed action—without tripping over unnecessary jargon or missing the point entirely. Learning Outcomes Understand key principles of equality and workplace diversity. Learn essential foundations of HR roles and responsibilities. Explore legal frameworks in employment and workplace law. Understand basic principles of GDPR and lawful data handling. Review counselling and mental health awareness techniques. Study psychological aspects affecting modern workforce behaviour. Who is this Course For HR professionals reviewing equality and workplace legislation. Managers aiming to improve team support and morale. Office staff learning about data protection and GDPR. Employers building knowledge of workplace responsibilities. Staff in training or mentoring support roles. Counselling students interested in workplace mental health. Supervisors handling diverse staff and working relationships. Career changers exploring roles in organisational support. Career Path HR Officer – £26,000 to £35,000 per year Diversity & Inclusion Officer – £28,000 to £40,000 per year Employment Law Advisor – £30,000 to £45,000 per year Mental Health Support Worker – £21,000 to £28,000 per year Counselling Assistant – £20,000 to £26,000 per year GDPR/Data Protection Officer – £32,000 to £45,000 per year

Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work Certificate course will teach you how to organise youth work and youth engagement activities. The fundamentals of outdoor management and the skills and responsibilities of youth workers will be discussed. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. You will be introduced to various methodologies and models that have influenced modern youth work practices through both practical and theoretical training. This Youth Work Certificate course's lessons have been designed so that anyone with no prior knowledge of the subject can easily dive into them. So enrol now and successfully start your career. Why choose this Youth Work Certificate course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. >> Main Course: Youth Work Certificate >> Free Courses*** Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Award in Suicide Awareness >> Others benefit Included with This Youth Work Certificate Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Youth Work Certificate Course] Learning Objectives After completing this Youth Work Certificate course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work Course Curriculum >> Youth Work Certificate Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work >> Free Courses course 01 >> Drug and Alcohol Awareness Training Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse course 02 >> Level 2 Award in Suicide Awareness Module 1: Understanding Suicide course 03 >> Adults Support Worker Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age – Part I Module 03: Psychology of Older Age – Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing course 04 >> Mental Health Support Worker Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Assessment Method After completing each module, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments. Certification After completing the course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £15. Who is this course for? This Youth Work Certificate is open to people of all backgrounds. Individuals in related professions can also enrol in this course to refresh or strengthen their skills. In addition, students can take this course to gather professional knowledge besides their study or for the future. Requirements To enroll in this Youth Work Certificate course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old Career path Enrol in the Youth Work Certificate course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation PE Teacher Social Worker

Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work Certificate course will teach you how to organise youth work and youth engagement activities. The fundamentals of outdoor management and the skills and responsibilities of youth workers will be discussed. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. You will be introduced to various methodologies and models that have influenced modern youth work practices through both practical and theoretical training. This Youth Work Certificate course's lessons have been designed so that anyone with no prior knowledge of the subject can easily dive into them. So enrol now and successfully start your career. Why choose this Youth Work Certificate course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. >> Main Course: Youth Work Certificate >> Free Courses*** Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Award in Suicide Awareness >> Others benefit Included with This Youth Work Certificate Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Youth Work Certificate Course] Learning Objectives After completing this Youth Work Certificate course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work Course Curriculum >> Youth Work Certificate Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work >> Free Courses course 01 >> Drug and Alcohol Awareness Training Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse course 02 >> Level 2 Award in Suicide Awareness Module 1: Understanding Suicide course 03 >> Adults Support Worker Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age – Part I Module 03: Psychology of Older Age – Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing course 04 >> Mental Health Support Worker Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Assessment Method After completing each module, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments. Certification After completing the course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £15 (if claimed by the learner). All of our courses are reviewed regularly to ensure their quality and provide appropriate current training for your chosen subject. Although certificates do not expire (in most cases), it is recommended that they be reviewed or renewed annually. Who is this course for? This Youth Work Certificate is open to people of all backgrounds. Individuals in related professions can also enrol in this course to refresh or strengthen their skills. In addition, students can take this course to gather professional knowledge besides their study or for the future. Requirements To enroll in this Youth Work Certificate course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old Career path Enrol in the Youth Work Certificate course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation PE Teacher Social Worker

If your brain sometimes feels like it’s running on dial-up in a fibre-optic world, this course is for you. How to Boost Your Brain offers engaging and effective insights into improving memory, focus, mental clarity and cognitive resilience — all while keeping things refreshingly down-to-earth. With a blend of neuroscience, lifestyle adjustments, and clever brain hacks, this course shows how small changes in your day-to-day habits can lead to sharper thinking and better mental agility. No lab coats or jargon — just smart strategies made simple. Whether you're tackling forgetfulness, struggling to stay focused, or just looking to give your brain a much-needed boost, this course delivers knowledge that sticks (no flashcards required). Designed for anyone who wants to think quicker, remember more, and stay mentally sharp — from students to professionals to lifelong learners — this course brings brain science to your screen in a format that’s as enjoyable as it is informative. Learning Outcomes Understand the importance of 6 key vitamins and minerals for brain health Discover practical strategies to boost your brain power Learn how to apply these strategies to your daily life for immediate results Improve your overall brain health and happiness Keep your brain functioning at its best for improved productivity Develop habits to maintain your brain health and focus Learn natural and effective ways to enhance your cognitive function Understand the link between hydration and brain function. Course Curriculum: Lesson 01: 6 Vitamins and Minerals Lesson 02: Boost Your Brain Power Lesson 03: Boosting Your Brain Power Now Lesson 04: Healthier and Happier Brain Lesson 05: Keep Your Brain at Peak Performance Lesson 06: Keep Your Brain Healthy and Focused Lesson 07: Keep Your Brain in Tip-Top Shape Lesson 08: Make Focusing Your Mind a Breeze Lesson 09: Natural Ways to Boost Your Brain Lesson 10: Staying Hydrated Makes You Smarter How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Upon completion of this course, you may be able to pursue careers in the following fields with their respective expected salaries: Cognitive Behavioural Therapist: £30,000 - £50,000 per annum Neurofeedback Technician: £25,000 - £35,000 per annum Nutritional Therapist: £25,000 - £45,000 per annum Health and Wellness Coach: £20,000 - £40,000 per annum Research Scientist: £30,000 - £60,000 per annum Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Change doesn’t have to be hard. 30 Days of Yoga for Transformation Training offers a simple, low-pressure way to shift your mindset, your habits, and your relationship with stress—one gentle step at a time. This is not a challenge. It’s an invitation to take care of yourself, consistently and compassionately. With self-paced flexibility and lasting results, 30 Days of Yoga for Transformation Training is the easiest decision you’ll make all month. But act now—access won't stay open forever. Description Transformation doesn’t come from hustle. It comes from showing up, slowly and steadily. 30 Days of Yoga for Transformation Training isn’t about radical changes or massive effort—it’s about sustainable, stress-reducing rituals that build emotional strength day by day. Every day in 30 Days of Yoga for Transformation Training is another chance to soften into yourself. No judgment if you miss a day. No pressure to “do it right.” Just one more opportunity to breathe, reset, and move forward—your way. Whether you’re overwhelmed, disconnected, or simply craving structure that nurtures you, 30 Days of Yoga for Transformation Training offers the support you need. Start now, and by next month, you’ll feel the shift. Benefits ✅ Designed for real life: 30 Days of Yoga for Transformation Training is flexible, forgiving, and fully self-paced. ✅ Build emotional resilience and inner calm in small, daily steps. ✅ No prior experience required—this is yoga that meets you where you are. ✅ Reduce stress without disrupting your routine. ✅ Rewire your day with moments of peace, presence, and progress. ✅ Exceptional value: 30 days of transformation for a fraction of studio costs. ✅ Unlimited lifetime access to 30 Days of Yoga for Transformation Training. FAQ Q: What if I can’t do yoga every single day? That’s totally okay. 30 Days of Yoga for Transformation Training is self-paced. You can pause, restart, or repeat anytime. Q: Will this really help with stress and emotional wellness? Yes. 30 Days of Yoga for Transformation Training is built for steady, sustainable growth in how you manage stress and support yourself. Q: Do I need to be fit or flexible? Not at all. 30 Days of Yoga for Transformation Training works for all ages, all levels, and all bodies. Q: Is this a fitness challenge? No. 30 Days of Yoga for Transformation Training is about emotional and mental transformation, not performance or pushing limits. N:B: This is not a Naked Yoga Course

Follow your dreams by enrolling on the Acupressure and Massage Therapy Training course today and develop the experience, skills and knowledge you need to enhance your professional development. Acupressure and Massage Therapy Training will help you arm yourself with the qualities you need to work towards your dream job. Study the Acupressure and Massage Therapy Training training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Acupressure and Massage Therapy Training course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Acupressure and Massage Therapy Training course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Acupressure and Massage Therapy Training course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Acupressure and Massage Therapy Training course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Acupressure and Massage Therapy Training course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Acupressure and Massage Therapy Training course. The Acupressure and Massage Therapy Training course is designed by industry experts and is tailored to help you learn new skills with ease.  The Acupressure and Massage Therapy Training is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Acupressure and Massage Therapy Training when it suits you. Access the Acupressure and Massage Therapy Training course modules from any internet-enabled device, including computers, tablets, and smartphones. The Acupressure and Massage Therapy Training course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Acupressure and Massage Therapy Training now and start learning instantly! What You Get Out Of Studying Acupressure and Massage Therapy Training With Janets: Receive a digital Certificate upon successful completion of the Acupressure and Massage Therapy Training course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Acupressure and Massage Therapy Training training course is delivered through Janets' online learning platform. Access the Acupressure and Massage Therapy Training content from any internet-enabled device whenever or wherever you want to. The Acupressure and Massage Therapy Training course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Acupressure and Massage Therapy Training course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Acupressure and Massage Therapy Training course. After successfully passing the Acupressure and Massage Therapy Training course exam, you will be able to apply for a CPD-accredited certificate as proof of your Acupressure and Massage Therapy Training qualification. Certification All students who successfully complete the Acupressure and Massage Therapy Training course can instantly download their digital certificate. You can also purchase a hard copy of the Acupressure and Massage Therapy Training course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Acupressure and Massage Therapy Training is ideal for those who already work in this sector or are an aspiring professional. This Acupressure and Massage Therapy Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Acupressure and Massage Therapy Training is open to all students and has no formal entry requirements. To study the Acupressure and Massage Therapy Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Acupressure and Massage Therapy Training is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Acupressure and Massage Therapy Training and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Massage Therapy Introduction to Massage Therapy 00:15:00 Massage History 00:15:00 The Role of A Massage Therapist 00:30:00 Tissues, Organs, & Neuromuscular systems 01:00:00 General Benefits of Massage 00:15:00 Indian Head Massage 00:15:00 Facial Massage 00:30:00 Neck Massage 00:30:00 Back Massage 00:30:00 Full Body Massage 00:15:00 Swedish Massage 00:15:00 Sports Massage 00:30:00 LomiLomi Massage 00:15:00 Anti-Cellulite Massage 00:15:00 Hot Stone Massage 00:30:00 Thai Foot Massage 00:15:00 Prenatal Massage 00:15:00 Medical Massage 01:00:00 Baby Massage 01:00:00 Trigger Point Therapy 00:05:00 Thai Massage 01:00:00 Reflexology 01:00:00 How A Massage Therapist Can Start A Business 01:00:00 Marketing Your Business 01:00:00 Complimentary Massages 00:15:00 Building Your Clientele 00:30:00 Other Ways To Market Your Business 01:00:00 Conclusion to Massage 00:15:00 Massage Therapy with Aroma What is Aromatherapy? 00:15:00 History of Aromatherapy 00:15:00 The Definition of Aromatherapy 00:15:00 What are Essential Oils? 00:15:00 Essential Oil Safety Information 00:15:00 Administration of Essential Oils 00:30:00 The Art of Blending 00:15:00 Blending Basics 00:15:00 Harmonizing Your Blend 00:30:00 Aromatherapy Baths 00:15:00 Aromatherapy for Stress 00:15:00 Aromatherapy for Children 00:14:00 Application of Essential Oils 00:15:00 Table of the Basic Methods of Use of Essential Oils 00:15:00 The Holistic Approach 00:30:00 Understanding Disease / Pathology 00:30:00 The Benefits of a Holistic Aromatherapy Treatment 00:15:00 Acupressure & Massage Acupressure 00:30:00 How Acupressure Works 00:30:00 Locating A Pressure Point 01:00:00 Acupressure Techniques 00:30:00 How To Apply Pressure 00:30:00 Breathing 00:30:00 Things To Be Careful Of 00:30:00 Acupressure For Specific Problems 00:30:00 If You Feel It's Not Working 00:15:00 Practical Self Massage 01:00:00 Handheld Massagers 00:30:00 Reference Books Massage For Dummies 00:00:00 The Massage Connection - ANATOMY AND PHYSIOLOGY 00:00:00 Mock Exam Mock Exam - Acupressure and Massage Therapy Training 00:30:00 Final Exam Final Exam - Acupressure and Massage Therapy Training 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Diploma Course Overview This Customer Service Diploma course provides learners with the essential skills and knowledge to excel in a customer-facing role. Covering key aspects such as customer service strategies, effective communication, and problem-solving, this course prepares individuals for a range of situations they may encounter in the customer service industry. With a focus on both interpersonal and digital communication skills, learners will gain the tools to enhance customer satisfaction and contribute to business success. By the end of the course, participants will be equipped to handle customer inquiries, complaints, and communication across various platforms effectively. Course Description The Customer Service Diploma course delves into essential aspects of customer service, including communication strategies, complaint management, and stress resilience. Learners will explore various communication channels such as telephone, email, and graphic communication, developing the ability to adapt their approach depending on the situation. Additionally, the course focuses on establishing goals, managing energy distribution, and tailoring communication styles to improve personal effectiveness. By studying these topics, participants will gain valuable skills that will empower them to thrive in customer service roles and improve both individual and organisational performance. Customer Service Diploma Curriculum Module 01: Understanding Customer Service Module 02: Focusing on the Customer Module 03: Customer Service and the Telephone Module 04: Handling Complaints Module 05: Enduring Stress Module 06: Business Communication Module 07: Verbal and Non-verbal Communication Module 08: Written Communication Module 09: Electronic Communication Module 10: Communicating with Graphics Module 11: Effectively Working for Your Boss Module 12: Identifying Goals Module 13: Effective Energy Distribution Module 14: Working with Your Personal Style Module 15: Building Your Toolbox Module 16: Establishing Your Action Plan (See full curriculum) Who is this course for? Individuals seeking to enhance their customer service skills. Professionals aiming to improve their communication and problem-solving abilities. Beginners with an interest in customer service or client relations. Those looking to pursue a career in client-facing roles across various industries. Career Path Customer Service Representative Call Centre Agent Front Desk Officer Client Relations Executive Customer Support Manager Sales Support Specialist Business Communication Specialist

Overview This comprehensive course on Train the Trainer will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Train the Trainer comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Train the Trainer. It is available to all students, of all academic backgrounds. Requirements Our Train the Trainer is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 35 sections • 98 lectures • 18:47:00 total length •Introduction to Trainer Bootcamp: 00:13:00 •What Makes a Great Trainer?: 00:18:00 •Make Them Feel Safe Before Class Introduction: 00:05:00 •Make Comfortable Small Talk - Part 1: 00:17:00 •Make Comfortable Small Talk - Part 2: 00:20:00 •Make Comfortable Small Talk - Activity Feedback: 00:09:00 •Make an Impressive First Impression: 00:15:00 •Give Last Minute Reminders - Part 1: 00:19:00 •Give Last Minute Reminders - Part 2: 00:15:00 •Give Your Introduction - Part 1: 00:18:00 •Give Your Introduction - Part 2: 00:20:00 •Give Your Introduction - Part 3: 00:00:00 •Find Out About Them: 00:18:00 •Reveal the Takeaways: 00:13:00 •Set Boundaries and Expectations - Part 1: 00:18:00 •Set Boundaries and Expectations - Part 2: 00:06:00 •Give the Lesson Hook: 00:07:00 •Do an Oral Review - Part 1: 00:17:00 •Do an Oral Review - Part 2: 00:04:00 •Send Them to Break: 00:04:00 •Walk and Talk During Break: 00:11:00 •Bring Them Back From Break: 00:13:00 •Workbook - Train the Trainer - Part 1: 00:00:00 •Introduction: 00:11:00 •Build Pre-Activity Credibility and Rapport: 00:15:00 •Hook the Trainees on the Activity - Part 1: 00:15:00 •Hook the Trainees on the Activity - Part 2: 00:12:00 •Craig Czarnecki - 1-3 Get Buy-In for the Activity: 00:06:00 •Craig Czarnecki - 1-1 Part 1 Activity - Get Buy In for the Activity: 00:11:00 •Craig Czarnecki - 2-1 Find Trainees Who Need Help: 00:10:00 •Craig Czarnecki - 2-2 Find Trainees Who Need Help: 00:19:00 •Craig Czarnecki - 2-3 Activity Find Trainees Who Need Help: 00:18:00 •Craig Czarnecki - 3-1 Activity Tutor Effectively During Activities: 00:17:00 •Craig Czarnecki - 3-2 Tutor Effectively During Activities: 00:11:00 •Craig Czarnecki - 3-3 Tutor Effectively During Activities: 00:20:00 •Craig Czarnecki - 3-4 Activity Tutor Effectively During Activities: 00:19:00 •Craig Czarnecki - 3-5 Activity Tutor Effectively During Activities: 00:09:00 •Craig Czarnecki - 4-1 Manage the Activity Pace: 00:17:00 •Craig Czarnecki - 4-2 Activity Manage the Activity Pace: 00:14:00 •Craig Czarnecki - 5 Activity Prepare to Lead an Activity: 00:18:00 •Craig Czarnecki - Activity Highlight Video: 00:00:00 •Workbook - Training on Facilitating Classroom Activity: 00:00:00 •0.1 Craig Czarnecki - Coach Intro Part 1: 00:19:00 •0.2 Craig Czarnecki - Coach Intro Part 2: 00:07:00 •1.1 Craig Czarnecki - Coach Learn About the Trainer - Recognize the Trainers Strengths: 00:13:00 •1.2 Craig Czarnecki - Coach Learn About the Trainer - Gauge areas for improvement: 00:07:00 •1.3 Craig Czarnecki - Coach Learn About the Trainer - Identify what's Important to the trainer: 00:03:00 •1.4 Craig Czarnecki - Coach Identify the Trainers Style: 00:01:00 •2.1 Craig Czarnecki - Coach Create Initial Value for the Trainer - Create Deliverables for the kickoff meeting: 00:08:00 •2.2 Craig Czarnecki - Coach Create Initial Value for the Trainer - Create a hook for the kickoff meeting: 00:10:00 •2.3 Craig Czarnecki - Coach Create Initial Value for the Trainer - Prepare for the kickoff meeting: 00:07:00 •3.1.1 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 1: 00:10:00 •3.1.2 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 2: 00:14:00 •3.1.3 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 3: 00:16:00 •3.2.1 Craig Czarnecki - Make a Good First Impression - Discuss the Process for Trainer Growth Part 1: 00:12:00 •3.2.2 Craig Czarnecki - Make a Good First Impression - Discuss the Process for Trainer Growth part 2: 00:12:00 •4.1 Craig Czarnecki - Observe the Trainer in the Classroom - Prepare for the Classroom Observation: 00:15:00 •4.2.1 Craig Czarnecki - Observe the Trainer in the Classroom - Master 7 Keys to Effective Note-Taking Part 1: 00:14:00 •4.2.2 Craig Czarnecki - Observe the Trainer in the Classroom - Master 7 Keys to Effective Note-Taking Part 2: 00:14:00 •4.3 Craig Czarnecki - Observe the Trainer in the Classroom - Apply 4 Quick Steps to Classroom Oberserations: 00:09:00 •4.4.1 Craig Czarnecki - Observe trainer activity part 1: 00:19:00 •4.4.2 Craig Czarnecki - Observe trainer activity part 2: 00:18:00 •5.1.1 Craig Czarnecki - Write a Classroom Observation Summary - Identify Strengths and Areas for Improvement Part 1: 00:12:00 •5.1.2 Craig Czarnecki - Write a Classroom Observation Summary - Identify Strengths and Areas for Improvement part 2: 00:13:00 •5.2.1 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 1: 00:19:00 •5.2.2 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 2: 00:17:00 •5.2.3 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 3: 00:18:00 •5.3 Craig Czarnecki - Write a Classroom Observation - Record the Main Strength of the Trainer: 00:35:00 •Introduction and Welcome: 00:00:00 •Open Well: 00:27:00 •Communicate Effectively: 00:15:00 •Provide In Class Support: 00:17:00 •Workbook - Train the Trainer Coliseum: How to Train Very Large Classes: 00:00:00 •Introduction and Welcome: 00:19:00 •Take Good Care Of Yourself: 00:06:00 •Manage Your Stress: 00:09:00 •Anticipate Unexpected Issues: 00:08:00 •Get Help And Make It Helpful: 00:00:00 •Help Them Get It: 00:14:00 •Manage Large Classes: 00:09:00 •Have Fun Your Way: 00:13:00 •Control Tough Customers: 00:10:00 •Engage Adult Students With Ease: 00:02:00 •Interpret Your Feedback: 00:02:00 •Wrap Up Questions And Answers: 00:04:00 •Introduction and Welcome: 00:06:00 •Hog-Tie the Talk Hogs: 00:20:00 •Give the Experts the Spotlight: 00:12:00 •Simmer Down the Know-it-Alls: 00:11:00 •Placate Resenters - Part 1: 00:11:00 •Placate Resenters - Part 2: 00:14:00 •Handle the Fault-Finders: 00:11:00 •Shut Down the Hecklers: 00:10:00 •Stimulate Stubborn Passivists: 00:06:00 •Engage the Distracted Inefficient: 00:07:00 •Workbook - Train the Trainer Serenity Course: 00:00:00 •Assignment - Train the Trainer: 00:00:00 •Order Your Certificate: 00:00:00

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Spiritual and Mental Development Introduction 00:15:00 Understanding your Mental and Physical Mind to Development of Self Spiritual 00:30:00 Spiritual Acceleration Mental Learning in Physical Self Development 00:15:00 Physical Acceleration Mental Learning in Spiritual Self Development 00:30:00 Self Development through Speed Learning in Mental Physical and Spiritual Awakenings 00:30:00 Motivation Self Development Techniques for Mental Physical and Spiritual States 01:00:00 Self Development in Improving Mental Physical and Spiritual High Court 00:30:00 Growing in Mental Physical Spiritual through Self Development 00:30:00 Relationships in Self Development of Mental Physical and Spiritual States 00:30:00 Planning your Future in Mental Physical and Spiritual Self Development 01:00:00 Benefiting from Subliminal Mental Physical and Spiritual Self Development 00:30:00 Benefiting from Mind Attitude Fleshly and Spiritual Aplomb Development 00:30:00 Innate Mental Physical and Spiritual Self Development Intimate Positive self-image in Personality Physical and Glorified Inner strength Development 01:00:00 Self Development Tactics in Mental Physical and Spiritual Subliminal Training 01:00:00 Concentrating on Self Development of Mental Physical and Spiritual Improvement 00:30:00 Suggestology in Self Development of Spiritual Mental and Physical States 00:30:00 Optimism Strengths in Self Development of Mental Spiritual and Physical States 00:15:00 Self Development of Awareness in Mental Spiritual and Physical Learning 01:00:00 Routine Self Development in Mental Spiritual and Physical Recovery 00:30:00 Viewpoints in Mental Spiritual and Physical Self Development 00:15:00 Breaking Down Mental Spiritual and Physical Self Development 00:15:00 Logic in Mental Spiritual and Physical Self Development 00:15:00 Aspects in Mental Spiritual and Physical Self Development 00:15:00 Emotions in Development Mental Spiritual and Physical Self 00:15:00 Self Development of Mental Spiritual and Physical Meditation 00:15:00 Development of Mental Untainted and Physical Self 00:15:00 Battle Common Problems in Mental Spiritual and Physical Self Development 00:30:00 Exploring the Past in Mental Spiritual and Physical Self Development 00:15:00 Reducing Stress in Mental Spiritual and Physical Self Development 01:00:00 Reviewing You in Mental Spiritual and Physical Self Development 00:15:00 Discovering Humanity in Mental Spiritual and Physical Self Development 01:00:00 Self-Headway Tactics in Mind Physical and Spiritual 00:15:00 Mental Structures in Physical and Spiritual Self Development 00:30:00 Mental Spiritual and Physical Self Development Processes 00:15:00 Unzipping the Subliminal in Mental Spiritual and Physical Self Development 00:15:00 Beneficial of Positive Mental Spiritual and Physical Self Development 00:30:00 Success in Mental Spiritual and Physical Self Development 00:15:00 Abolishing the Master of Failure in Mental Spiritual and Physical Self Development 00:15:00 Suggestions in Mental Spiritual and Physical Self Development Suggestions 00:15:00 Hypnosis in Mental Spiritual and Physical Self Development 00:15:00 Thinking Processes in Mental Spiritual and Physical Self Development 00:15:00 Mental Power in Spiritual and Physical Self Development 00:15:00 Optimising your Power to Mental Spiritual and Physical Self Development 00:30:00 Diaries of the Mind in Mental Spiritual and Physical Self Development 00:15:00 Persuading Resources in Mental Spiritual and Physical Self Development 00:15:00 Building Inner Strengths in Mental Spiritual and Physical Self Development 00:15:00 Reforming your Mental Spiritual and Physical Self through Development 00:15:00 Brain Enhancers in Mental Spiritual and Physical Self Development 00:30:00 Innate Relaxation Control to Mental Spiritual and Physical Self Development 00:15:00 Enhancing Techniques in Mental Spiritual and Physical Self Development 00:15:00 Holistic Training in Mental Spiritual and Physical Self Development 00:30:00 Commonsense Practices in Mental Spiritual and Physical Self Development 00:15:00 Conclusion 00:15:00 Spiritual Mantras Spiritual Mantra Basics 00:30:00 Find The Correct Mantra For What You Are Trying To Achieve 00:30:00 Learn To Breathe Correctly While Reciting 00:30:00 How To Tune Your Own Brain 00:15:00 Allow Your Thoughts To Come And Go 01:00:00 Use Mantras To Focus Your Mind And Change Your Life 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Spiritual Development Complete Course 00:30:00 Final Exam Final Exam- Spiritual Development Complete Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00