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This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans

Formally Safeguarding Children Level 1: One Day Course 10am - 3.30pm Working Together to Safeguard Children 2018 & Keeping Children Safe in Education (2022) Updated This Course can also be run within your organisation for your staff group at a reduced cost contact us for a quote or if you have any other questions about this course talk to an adviser now online.

Duration 2.25 Days 13.5 CPD hours This course is intended for The job roles best suited to the material in this course are: sales personnel, accountants, administrators, auditors, lab assistants, office job positions. Overview Work with functions. Work with lists. Analyze data. Visualize data with charts. Use PivotTables and PivotCharts. Work with multiple worksheets and workbooks. Share and protect workbooks. Automate workbook functionality. Use Lookup functions and formula auditing. Forecast data. Create sparklines and map data This course provides the knowledge to create advanced workbooks and worksheets that can deepen the understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it and present that information to decision makers. In addition this course will give you the ability to collaborate with colleagues, automate complex or repetitive tasks and use conditional logic to construct and apply elaborate formulas and functions which will allow you to work through a lot of data and generate the answers that your organisation needs. WORKING WITH FUNCTIONS Topic A: Work with Ranges Topic B: Use Specialized Functions Topic C: Work with Logical Functions Topic D: Work with Date and Time Functions Topic E: Work with Text Functions WORKING WITH LISTS Topic A: Sort Data Topic B: Filter Data Topic C: Query Data with Database Functions Topic D: Outline and Subtotal Data ANALYZING DATA Topic A: Create and Modify Tables Topic B: Apply Intermediate Conditional Formatting Topic C: Apply Advanced Conditional Formatting VISUALIZING DATA WITH CHARTS Topic A: Create Charts Topic B: Modify and Format Charts Topic C: Use Advanced Chart Features USING PIVOTTABLES AND PIVOTCHARTS Topic A: Create a PivotTable Topic B: Analyze PivotTable Data Topic C: Present Data with PivotCharts Topic D: Filter Data by Using Timelines and Slicers WORKING WITH MULTIPLE WORKSHEETS AND WORKBOOKS Topic A: Use Links and External References Topic B: Use 3-D References Topic C: Consolidate Data SHARING AND PROTECTING WORKBOOKS Topic A: Collaborate on a Workbook Topic B: Protect Worksheets and Workbooks AUTOMATING WORKBOOK FUNCTIONALITY Topic A: Apply Data Validation Topic B: Search for Invalid Data and Formulas with Errors Topic C: Work with Macros USING LOOKUP FUNCTIONS AND FORMULAS AUDITING Topic A: Use Lookup Functions Topic B: Trace Cells Topic C: Watch and Evaluate Formulas FORECASTING DATA Topic A: Determine Potential Outcomes Using Data Tables Topic B: Determine Potential Outcomes Using Scenarios Topic C: Use the Goal Seek Feature Topic D: Forecast Data Trends CREATING SPARKLINES AND MAPPING DATA Topic A: Create Sparklines Topic B: Map Data

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, and Users. Overview Provide an overview of the fundamental concepts and procedures of production planning within SAP ERP.Gain an overview of the manufacturing methods supported by ERP. This course is designed to provide an overview of the fundamental concepts and procedures of production planning within SAP ERP. Introduction to Supply Chain Planning Drafting Supply Chain Planning Planning-Specific Master Data Reviewing Supply Chain Master Data Reviewing Production Master Data Sales and Operations Planning Drafting Flexible Planning Executing Standard Sales and Operations Planning Releasing a Standard Sales and Operations Plan Demand Management Setting Up a Demand Program Planning Make-to-Stock Production Planning Make-to-Order Production Checking Product Availability Material Requirements Planning Drafting MRP Procedures Planning Material Requirements Interpreting the Results of Material Requirements Planning Long-Term Planning Creating a Long-Term Planning Scenario Executing Long-Term Planning Introduction to Production Execution Distinguishing Production Types Production with Production Orders Drafting Production Orders Creating Production Orders Releasing Production Orders Executing Material Staging for Production Orders Executing Confirmation and Goods Receipt for Production Orders Evaluating Production Orders Production with Process Orders Drafting Process Orders Creating and Interpreting Process Orders Executing Process Orders Using Additional Functions with Process Orders Repetitive Manufacturing Drafting Repetitive Manufacturing Preparing Repetitive Manufacturing Planning Line Loading in Repetitive Manufacturing Using Material Staging and Confirmation Integrating Costing, Controlling, and Reporting The Kanban Principle Drafting Kanban Using Kanban in Production Additional course details: Nexus Humans SCM130 SAP ERP Planning and Manufacturing Overview training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM130 SAP ERP Planning and Manufacturing Overview course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to influence, develop, and/or implement a business ethics program in an organization. Overview Upon successful completion of this course, students will be able to foster a successful company culture and increase profitability by implementing a program of good business ethics. In this course, students will grow in their understanding of business ethics, their impact on all business levels and how all who interact with the company influence the development of a company business ethic. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives What is Ethics? What is Business Ethics 10 Benefits of Managing Ethics Case Study Implementing Ethics in the Workplace Benefits Guidelines for Managing Ethics in the Workplace Roles and Responsibilities Employer / Employee Rights Privacy Policies Harassment Issues Technology Business and Social Responsibilities Identifying Types of Responsibilities Case Study Handling Conflicting Social and Business Responsibilities Case Study Ethical Decisions The Basics Balancing Personal and Organizational Ethics Common Dilemmas Making Ethical Decisions Overcoming Obstacles Whistle Blowing Criteria and Risk The Process When You Should 'Blow the Whistle Managerial Ethics Ethical Management Identifying the Characteristics Ensuring Ethical Behavior Unethical Behavior Recognize and Identify Preventing Addressing Interventions Ethics in Business (I) Organization Basics Addressing the Needs Ethical Principles Ethics in Business (II) Ethical Safeguards Developing a Code of Ethics Performing an Internal Ethics Audit Upholding the Ethics Program Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Business Ethics training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Ethics course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, Business Process Owners/Team Leads/Power Users, Solution Architects, and System Architects. Overview Describe the SAP BusinessObjects Business Intelligence tools.Learn about the use cases and get an overview of basic functions of the most important BusinessObjects reporting tools. In this course, students describe the SAP BusinessObjects Business Intelligence tools and learn about the use cases by getting an overview of basic functions of the most important BusinessObjects reporting tools. Overview of SAP BusinessObjects Business Intelligence (BI) 4.1 Describing SAP Analytics Solutions Identifying the Components of SAP BusinessObjects 4.1 Semantic Layer in SAP BusinessObjects BI 4.1 Describing Semantic Layer Technology Creating a Universe in the Information Design Tool SAP Crystal Reports Creating a Report in SAP Crystal Reports for Enterprise Creating a Report in SAP Crystal Reports 2013 Differentiating SAP Crystal Reports 2013 and SAP Crystal Reports for Enterprise SAP BusinessObjects Web Intelligence Creating Web Intelligence Documents in SAP BusinessObjects Web Intelligence SAP BusinessObjects Analysis, Edition for Microsoft Office Creating a Workbook in SAP BusinessObjects Analysis, Edition for Microsoft Office SAP BusinessObjects Analysis, Edition for OLAP Creating a Workspace with SAP BusinessObjects Analysis, Edition for OLAP SAP BusinessObjects Design Studio 1.2 Creating an Analytical Application in SAP BusinessObjects Design Studio 1.2 SAP BusinessObjects Dashboards Creating a Dashboard with SAP BusinessObjects Dashboards SAP BusinessObjects Explorer Creating an SAP BusinessObjects Explorer Information Space SAP Lumira and SAP Predictive Analysis Visualizing Data in SAP Lumira Forecasting in SAP Predictive Analysis Additional course details: Nexus Humans SAPBI Introduction to SAP BusinessObjects BI Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAPBI Introduction to SAP BusinessObjects BI Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Application Consultants, Business Analysts, and Solution Architects. Overview Gain a detailed knowledge of using the functions and customizing settings in sales. This course is ideal for students requiring detailed knowledge about customizing of sales processes and basic functions. Introduction to the Sales and Distribution Process Processing Sales Documents Enterprise Structures in Sales and Distribution Setting Up Enterprise Structures Sales Order Processing Identifying Sources of Document Data Using Additional Functions During Sales Order Processing Sales Document Customizing Controlling Sales Processes Defining Sales Document Types Applying Item Categories Interpreting the Item Category Determination Using Bills of Material in Sales Documents Applying Schedule Line Categories Interpreting the Schedule Line Category Determination Data Flow Interpreting the Document Flow of Sales Processes Setting Up the Copying Control Special Business Processes Executing Special Business Processes Incomplete Documents Handling Incomplete Documents Setting Up an Incompletion Procedure Business Partners Using Partner Functions in Sales and Distribution Processes Setting Up Partner Determination Procedures Outline Agreements Using Different Types of Outline Agreements Interpreting the Set-Up of Value Contracts Setting Up Specific Contract Data Material Determination Setting Up Material Determination Material Listing and Exclusion Setting Up Master Data for Material Listing / Exclusion Free Goods Setting Up the Determination of Free Goods Sales Scenarios Setting Up a Cash Sales Scenario Controlling the Usage of Bills of Material in a Sales Order Setting Up a Material Determination Scenario Additional course details: Nexus Humans SCM605 SAP Sales Processing in SAP ERP training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM605 SAP Sales Processing in SAP ERP course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Application ConsultantProgram / Project ManagerSystem Architect Overview Configure and use major features of SAP Extended Warehouse Management This course provides students with the opportunity to define and set the mandatory configuration required to customize the implementation of SAP EWM. The Extended Warehouse Management (EWM) System Environment Outlining the Basics of EWM Integration Setting Up the Integration Between SAP ERP and SAP EWM Setting Up Delivery Document Integration Structural Elements and Master Data Creating Structural Elements in EWM Creating Storage Bins Creating Work Centers Transferring Master Data from ERP to EWM using the APO Core Interface Creating Warehouse Product Master Data Creating Packaging Specifications Warehouse Process Types Applying Warehouse Process Types Goods Receipt Outlining Goods Receipt Processes in EWM Setting Up Availability Groups for Inventory Management (IM) Configuring Direct Putaway Applying Putaway Rules Checking Capacities Goods Issue Outlining the Goods Issue Process in EWM Applying the Stock Removal Strategies Configuring Pick Denials Combining Items in Waves Implementing Two-Step Picking Storage Control Outlining Storage Control Configuring Process-Oriented Storage Control Configuring Layout-Oriented Storage Control Warehouse Order Creation Creating Warehouse Orders Posting Changes, Stock Transfers, and Replenishment Performing Posting Changes and Stock Transfers Performing Ad Hoc Movements and Replenishment Physical Inventory Outlining the Physical Inventory Process Setting Up the Procedures for Physical Inventory Slotting Configuring the Slotting Process Post Processing Framework (PPF) Outlining the Post Processing Framework Applying the Post Processing Framework in Delivery Processing Additional course details: Nexus Humans EWM110 SAP Basic Customizing in SAP EWM training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EWM110 SAP Basic Customizing in SAP EWM course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Develop more advanced training skills such as expert presentation, facilitation and coaching skills. Course overview Duration: 2 days (13 hours) This workshop is for people who want to take their personal skills as a trainer to the next level. It builds on the Underscore Level 1 Train the Trainer course.  In this Level 2 course delegates will develop more advanced training skills such as expert presentation, facilitation and coaching skills. In the modern world learning is often delivered in blended learning formats and this course will introduce delegates to the challenges of blended learning and how to introduce a range of delivery methods into programmes. Attendees will learn how to write more complex learning plans and integrate different methods and media into their plans. Objectives  By the end of the course you will be able to: Describe your Personal Training Style Explain how personality affects communication styles Use techniques to read delegates and adapt communications for greater impact Recognise the ‘games people play’ and how to deal with difficult behaviour Use techniques to establish credibility and enhance your reputation Identify the right approach to take when faced with a range of challenges Use advanced Presentation Skills Use facilitation and coaching skills for experiential workshops Use modern Training Methods and Media Deliver memorable training Note: Delegates attending this programme will be asked to complete an online psychometric in advance of attending the programme in order to help understand personal training styles Content Understanding your Personal Training Style Receive feedback from online Psychometric Understand personal training styles Understand personal communication and working style Understand the impact this has on audience Learn how to adapt your style for greater impact Growing your reputation as a trainer Your Training Persona Training Confidence Training Reputation Trainer Brand Understand the ‘Games People Play’ An introduction to Transactional Analysis (TA) for Trainers Using TA to:Contract for learningUnderstand Trainee AudienceUnderstand interpersonal stylesUnderstand working and thinking stylesWorking in groupsCreativity and innovation Developing deeper Trainer Skills Presentation Magic – making your presentations more effective Facilitation skills for workshops Coaching skills for classrooms and virtual training Delivering experiential workshops Modern Training Methods and Media Incorporating blended learning into your programmes Using Social Learning Using Videos Using Virtual Tools Using CBT and e-learning Pre-course work 1: Complete and online Psychometric Pre-course work 2: Deliver and record a 5-10-minute training session in your workplace on your phone and bring it with you Note: there is an option to have addition 1 hour coaching for delegates to support workplace learning after the course.