45114 Courses

Ensure you can fully utilize this powerful tool to create a range of flowcharts and diagrams. Course overview Duration: 1 day (6.5 hours)  Microsoft Visio is a powerful tool designed to simplify complex information through the creation of simple, professional-looking diagrams. While Visio is capable of producing almost any type of drawing this training concentrates on flowcharts, swim lane process diagrams and organisation charts. You will also discover the real power of Visio by adding essential data to the content of your diagrams and producing reports in Excel using this data. This course is designed for either new users of Visio or those who have dabbled and can create basic diagrams. Our course will give you the skills and knowledge you need to navigate your way around this powerful program and produce different types of diagram. Objectives  By the end of the course you will be able to: Create and amend flowcharts Create cross functional (Swim Lane) process flows Produce organisation charts by importing data Add essential data to shapes Export diagram data reports to Excel Present, publish and print Visio diagrams Content Visio essentials Finding your way around Visio Using the ribbon and Quick Access toolbar Keyboard shortcuts Shapes and stencils explained What Visio can do for you Creating basic flowcharts Working with shapes Adding and deleting shapes Joining, aligning and sizing shapes Using Auto-Connect Labelling shapes and connectors Editing and improvinC flowcharts Amending shape and connector labels Using colours to emphasise Changing line styles Moving and copying objects Grouping diagram elements Quick ways of working Cross functional flowcharts Creating Cross-Functional Flowcharts Manipulating functional bands Creating off-page references within diagrams and hyperlinks to other documentation Organising charts and shape data Using the wizard to create an organisation Chart Importing existing Data into to create an organisation chart Modifying an organisation chart Shape Data Adding shape data to a shape Creating shape data sets Diagram reports Exporting data to a report in Excel Exporting to HTML Creating and customizing reports Presenting, publishing and printing Using Page Setup Print previewing Embedding backgrounds Adding headers and footers Converting your final documentation to PDF Saving as HTML Visio with PowerPoint

Grief unscripted Grief Unscripted; Rebuilding after loss  2-Hour Workshop  Grief isn’t a one-size-fits-all experience – it’s messy, unpredictable, and completely unique to each of us. That’s why we call it Grief Unscripted – because, just like life, there’s no script, no right way to grieve, and no timeline to follow.  Whether it’s loss, change, or the unexpected twists life throws at us, this workshop provides practical strategies and holistic psychology to help us understand grief and mourning. We’ll dig deep into this messy, poignant and personal journey that affects us all, while breaking down the stigma and opening-up honest conversations.  Grief deserves to be seen, heard, and supported – just like any part of the human experience. We’re breaking down the stigma around this natural, yet individual, human response.  Workshop outline: Workshop outline:   Understand grief as a deeply individual, yet universally shared human experience.  Recognise the different forms grief can take, including anticipatory, disenfranchised, and cumulative grief Explore the influences of culture, tradition, and personal beliefs on coping and stigma  Challenge misconceptions about grief and mourning, and learn to support yourself and others compassionately.  Develop confidence in holding open, stigma-breaking conversations around grief and loss.   Join us for Grief Unscripted – because to grieve is to be human. Let’s talk about it with compassion and courage. 2-hour workshop packages Build your own training package At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops (combine workshops creating 2,4 or 6-hour sessions)—a fully flexible approach to workplace wellbeing training.  Because all of our workshops are short and impactful, you can build a package that truly meets your organisation’s needs. Perhaps you’re looking to manage stress, challenge stigma, or avoid burnout? Maybe your team would benefit from some training on self-care, starting difficult conversations or coping with remote working? Or You choose the sessions that suit your team best.  Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.

Duration 5 Days 30 CPD hours This course is intended for System architects and system administrators Overview By the end of the course, you should be able to meet the following objectives: Plan a deployment for VMware Cloud Foundation Understand VMware Cloud Foundation and supporting architecture Configure VMware Cloud Foundation for VMware Cloud Connectivity Understand the VMware Cloud Foundation subscription licensing model Perform Day-Zero tasks Perform VMware Cloud Foundation platform onboarding Manage user credentials in VMware Cloud Foundation Configure NSX networking in VMware Cloud Foundation Deploy and manage Workload Domains Deploy vSphere with Tanzu on VMware Cloud Foundation Understand and implement storage solutions and related policies Perform maintenance tasks for the VMware Cloud Foundation platform Manage certificates for VMware Cloud Foundation and connected technologies Manage the lifecycle for VMware Cloud Foundation Engage with VMware Cloud Foundation Technical Support This five-day training course provides you with the knowledge, skills, and abilities to achieve competence with VMware Cloud Foundation 5.0. This course teaches you how deploy VMware Cloud Foundation, and perform the tasks required for the initial configuration and ongoing operation after deployment. Course Introduction Introductions and course logistics Course objectives VMware cloud foundation overview Describe the VMware Cloud Foundation solution Describe VMware Cloud Foundation architecture Identify VMware Cloud Foundation components Describe the VMware Cloud Foundation topology VMware Cloud Foundation+ and VMware Cloud Connectivity Describe the VMware Cloud Foundation+ architecture Identify the pre-requisites for VMware Cloud Foundation+ Describe VMware Cloud Foundation+ value added features Configure subscription-based licensing parameters Describe the vCenter Cloud Gateway functionality Identify the vCenter Cloud Gateway components Describe the vCenter Cloud Gateway architecture Connect the vCenter Cloud Gateway to VMware Cloud Describe the VMware Cloud platform Describe the VMware vSphere+ services used in VMware Cloud Foundation+ Demonstrate the capabilities of the VMware Cloud user interface for VMware Cloud Foundation+ Day Zero Tasks Identify the requirements for deploying VMware Cloud Foundation Describe the VMware Cloud Foundation bring-up process Identify the information required for the Planning and Preparation Workbook Complete the Deployment Parameter Workbook Describe how VMware Cloud Builder automates the deployment process Identify the configuration validation process performed by VMware Cloud Builder Describe the deployment of the management domain Post-Deployment Operations Complete the Onboarding Wizard Understand VMware Cloud Foundation integration with VMware Single Sign-On Configure user access to VMware Cloud Foundation Describe the importance of user roles in vSphere Configure identity sources for VMware Cloud Foundation Perform the SDDC Manager backup and restore process Identify steps in the NSX backup and restore process Manage passwords in VMware Cloud Foundation Explain the importance of using VMware Cloud Foundation to manage passwords for vSphere components Manage and secure a primary password list Describe the process for rotating passwords not managed by VMware Cloud Foundation VMware Cloud Foundation Networking with NSX Describe network virtualization with NSX Recognize NSX operational planes Identify NSX components Describe logical switching Describe NSX Data Center deployment in VMware Cloud Foundation Explain how logical routing works in NSX Identify NSX Edge functions Describe data plane preparation for NSX Edge nodes in a workload domain Recognize Tier-0 and Tier-1 gateway topologies Define application virtual networks Describe management domain rack options List NSX Edge cluster requirements for vSphere with Tanzu Discuss NSX Edge cluster placement considerations Managing Workload Domains Define workload domains List the types of workload domains Identify workload domain prerequisites Understand the scalability limits for workload domains Identify use cases for multiple clusters in a workload domain Create network pools Size network pools Commission hosts with SDDC Manager Create workload domains Scale workload domains Decommission hosts from a workload domain Remove workload domains Describe distinctive design decisions for VMware Cloud Foundation components vSphere with Tanzu in VMware Cloud Foundation Explain vSphere with Tanzu Define the role of the Spherelet Describe the supervisor cluster control plane Create vSphere with Tanzu namespaces Describe the role of NSX networking components in vSphere with Tanzu Discuss vSphere with Tanzu networking topology Describe control plane VM management networking requirements Plan appropriate IP address ranges for pod, ingress, and egress networking Describe prerequisites for vSphere with Tanzu cluster compatibility Deploy vSphere with Kubernetes Create a vSphere namespace Configure limits and permissions for a vSphere namespace VMware Cloud Foundation Storage Management Identify storage use cases in VMware Cloud Foundation Determine the most appropriate storage option for a workload domain Describe different vSphere-native storage design options Identify vSAN architecture and components Describe vSAN requirements for the management and workload domains Configure deduplication and compression Discuss how to scale vSAN clusters in VMware Cloud Foundation Configure storage policies for vSAN Explain storage policy failure tolerance rules Identify a virtual machine storage policy compliance status Explain how vSAN storage policies protect VMware Cloud Foundation components Availability and Business Continuity Explain the importance of external service availability Describe availability options native to VMware vSphere Identify stretched cluster use cases Identify stretched cluster components Recognize stretched cluster requirements in VMware Cloud Foundation Prepare and deploy a vSAN stretched cluster using APIs VMware Cloud Foundation Certificate Management Learn the basics of public key infrastructure (PKI) Describe the purpose of certificate signing requests (CSRs) Describe available options in SDDC Manager for certificate authorities View certificates for VMware Cloud Foundation components Install and replace certificates for VMware Cloud Foundation components Configure the integrated Certificate Authorities in SDDC Manager Configure a certificate template in Microsoft Certificate Authority server Configure the OpenSSL certificate authority in SDDC Manager Install certificates issued by Microsoft, OpenSSL, and third-party certificate authorities VMware Cloud Foundation Lifecycle Management Describe VMware Cloud Foundation Life Cycle Management List the products managed by VMware Cloud Foundation Lifecycle management Use online and offline bundle downloads using VMware Cloud Foundation Lifecycle management Understand the role of vSphere Lifecycle Management in VMware Cloud Foundation Understand vSphere Lifecycle Manager features Understand how and when to use cluster images Describe the importance of Hardware Support Managers Describe the upgrade prerequisites Outline the upgrade precheck process Describe the order of upgrade for VMware Cloud Foundation components VMware Cloud Foundation Troubleshooting Use the SoS command-line tool to create log bundles, perform health checks, and check password validity List VMware Cloud Foundation services Identify VMware Cloud Foundation log files Use token IDs to troubleshoot failed workflows

Change Happens! Reframing uncertainty in a changing world Change is inevitable — but that doesn’t mean it’s easy. Whether it’s a corporate restructure, a company merger, or the long-lasting ripple effects of a global pandemic, workplace change can stir up uncertainty, anxiety, and resistance. Our Change Happens! workshop helps teams reframe how they view change — not as a threat, but as an opportunity for growth. This interactive, evidence-based session blends psychology with practical strategies, empowering participants to navigate uncertainty with confidence, resilience, and acceptance. Change happens — but how you respond is what defines the outcome. Let’s make it a positive one. Join us for a workshop that transforms uncertainty into opportunity, and equips your team with the tools to thrive in a changing world. Workshop outline: Spotting the Signs of Change Fatigue — Recognising emotional responses and their impact on wellbeing. The Power of Reframing and Acceptance — Practical strategies to shift your mindset from fear to flexibility, and embrace acceptance when change is unavoidable. Building Personal and Team Resilience — Coping techniques that support both individual and collective wellbeing. Creating Your Change Action Plan — Simple steps to manage uncertainty and stay proactive. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.

An introduction to Ultrasound scanning common lower limb pathologies Speaker: Mike Grice a renowned Clinical Musculoskeletal Specialist, Shockwave Expert, Sonographer and Clinical Anatomist with over two decades of expertise in the Health and Fitness sector. Are you interested in learning more about using diagnostic ultrasound for lower limb pathologies? This expert led webinar is the perfect introduction to this fascinating topic. Over 90 minutes you will learn more about: How ultrasound works How to optimise images depending on structure depth The importance of anatomy Scanning an Achilles Tendon, Patellar Tendon and Medial Knee More on the speaker: With a passion for education and therapy, Mike Grice founded Movement Therapy Education in 2003, a leading institution dedicated to health, fitness, and therapy training. His academic contributions are notable. Mike has been an esteemed lecturer for both the FdSc and BSc Sports Therapy programs at University College Birmingham. Moreover, he has shared his insights as a guest lecturer across prestigious institutions in the UK, USA, and Europe. Serving as a lead tutor and advisor, Mike's expertise extends to affiliations with renowned institutions such as Movement Therapy Education, Elite Therapy Education, RockTape, and NAQI. His extensive knowledge is sought after by Premier League and Championship football clubs where he conducts specialised training sessions particularly in the delivery of Shockwave and Sonography. In the corporate sector, Mike has provided valuable consultancy to industry leaders like Boots, Pera Products, Startrite, and MicroScooter via Brytespark. His innovative approach was instrumental in advancing patient education systems in collaboration with Convatec. A regular on the conference circuit, Mike has been a featured speaker at events like Therapy Expo, FitPro, International Fitness Showcase, and Good Health Show. His notable presentation at the 2014 IOC World Conference for Injury Prevention in Monaco underscores his global influence. A testament to his dedication to education, Mike authored "Anatomy for Shockwave Users", a specialised course for Kinas Medical. He also serves as a trusted sonography educator for the Shockwave Academy based in Atlanta, Georgia.

Compassion-focussed leadership is a transformative move for driving both individual and organisational performance. Long-term success comes from creating a workplace where people actually want to stay and thrive. For all leaders and managers of all levels to attend — Learn an actionable workplace wellbeing action plan that generates a real culture change to workplace wellbeing

Start Your Happiness Journey with Our Free Bonus Course Today! Join our Happiness Bonus Course and discover scientifically backed practices to cultivate joy, resilience, and well-being. Dive into modules covering neurotransmitters, mindfulness, gratitude, self-compassion, ACT, and more. Create your personalized happiness plan and balance peace, play, and purpose in your life. Don't wait for one day, start today! #HappinessCourse #Mindfulness #WellBeing #SelfCompassion #Resilience #Gratitude #ACT #Joy #MentalHealth #FreeCourse

We offer private one-to-one tuition for all students interested in improving their English more rapidly or looking for particular needs such as interviewing or Business English. Each lesson is specifically tailored to the student’s request and to the subjects they are interested in improving or developing. If your goal is to improve your grammar, enrich vocabulary or further develop your communication skills, this is the perfect course for your needs. 

If your focus is to learn how to communicate effectively and efficiently, to the point where you can speak like a native, then to book yourself into our conversation classes Timetable: daily 12:30 – 13:30

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary