Name: Managing Customer Excellence in Customer Service
Price: 5 GBP
Availability: InStock

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Gain foundational knowledge in anthropology and its historical context.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the complex dynamics of culture and its influence on societies.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Explore the role of language, communication, and art in cultural expression.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Analyze economic systems through an anthropological lens.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Examine various political systems, gender roles, and belief systems across cultures.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">&ldquo;Cultural Anthropology&rdquo; is an immersive course designed to provide a comprehensive understanding of human societies and cultures. Whether you&rsquo;re an aspiring anthropologist, a student of human behavior, or simply curious about the world, this course offers valuable insights into the richness of human life.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course begins with an &ldquo;Introduction to Anthropology,&rdquo; setting the stage for a deeper exploration into human cultures. &ldquo;History of Anthropological Thinking&rdquo; provides a historical backdrop, helping you understand how anthropological theories and methods have evolved.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">&ldquo;Culture and Anthropology&rdquo; delves into the heart of the subject, unraveling the complexities of culture and its impacts. &ldquo;Theoretical Approaches to Anthropology&rdquo; and &ldquo;Anthropological Research Methods&rdquo; equip you with the tools and frameworks necessary for cultural analysis.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01: Introduction to Anthropology</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02: History of Anthropological Thinking</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03: Culture and Anthropology</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04: Theoretical Approaches to Anthropology</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05: Anthropological Research Methods</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06: Language, Communication, and Art</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07: Economic Anthropology</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Assessment Test 01</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 09: Political Systems</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Gender and Sexuality</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11: Marriage, Reproduction, and Kinship</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12: Race, Caste, and Ethnicity</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 13: Religion and Belief Systems</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 14: The Impact of Industrialisation</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 15: Colonialism and Cultural Change</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 16: Cultural Exchange and Globalisation</strong></li></ul>

This course at a glance
Accredited by CPDQE
Gain foundational knowledge in anthropology and its historical context.
Understand the complex dynamics of culture and its influence on societies.
Explore the role of language, communication, and art in cultural expression.
Analyze economic systems through an anthropological lens.
Examine various political systems, gender roles, and belief systems across cultures.
“Cultural Anthropology” is an immersive course designed to provide a comprehensive understanding of human societies and cultures. Whether you’re an aspiring anthropologist, a student of human behavior, or simply curious about the world, this course offers valuable insights into the richness of human life.
The course begins with an “Introduction to Anthropology,” setting the stage for a deeper exploration into human cultures. “History of Anthropological Thinking” provides a historical backdrop, helping you understand how anthropological theories and methods have evolved.
“Culture and Anthropology” delves into the heart of the subject, unraveling the complexities of culture and its impacts. “Theoretical Approaches to Anthropology” and “Anthropological Research Methods” equip you with the tools and frameworks necessary for cultural analysis.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 01: Introduction to Anthropology
Module 02: History of Anthropological Thinking
Module 03: Culture and Anthropology
Module 04: Theoretical Approaches to Anthropology
Module 05: Anthropological Research Methods
Module 06: Language, Communication, and Art
Module 07: Economic Anthropology
Module 8: Assessment Test 01
Module 09: Political Systems
Module 10: Gender and Sexuality
Module 11: Marriage, Reproduction, and Kinship
Module 12: Race, Caste, and Ethnicity
Module 13: Religion and Belief Systems
Module 14: The Impact of Industrialisation
Module 15: Colonialism and Cultural Change
Module 16: Cultural Exchange and Globalisation

LearnDrive UK

Cultural Intelligence

Lifestyle

Anthropology

Embark on an enlightening journey with our Cultural Anthropology course. Explore the depths of human societies, uncovering the intricacies of culture, language, economics, and more. Tailored for those fascinated by the diverse tapestry of human existence.































Cultural Anthropology

General Admission

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Know The Importance of Good Customer Care Service</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Develop Skills on How to Handle Customers.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn How to Greet Customers Professionally</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Get Training on Managing Customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn to Build Customer Rapport</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Do you want to earn your&nbsp;<a href="https://blog.hubspot.com/service/customer-loyalty" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">customers&rsquo; loyalty</a>&nbsp;through appropriate customer service? If so, this Customer Care course may be just what you want. The content of this course is highly relevant to the modern corporate environment regarding customer care.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Professionals who want to excel in their field should take this Customer Care course. In this course, you will learn all you need to know about becoming a specialist in this area. Students in this Customer Care course will gain real-world knowledge and expertise from industry professionals.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">As part of the Customer Care course, students learn the foundations of Customer Care and then advance to sharing expert knowledge. The course is designed to give you an in-depth understanding of Customer Care, including essential concepts, strategies, and best practices.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course is divided into multiple modules to make the Customer Care course as convenient and enjoyable as possible. Completing the Customer Care course will result in an instant e-certificate as evidence of expertise and competency.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">This course also features a highly competitive assessment comprising MCQ and to help the system we are providing a support system.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Ultimately, the Customer Care course can help you advance your career. Furthermore, the course can benefit your&nbsp;<a href="https://learndrive.org/course/life-coaching/" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">personal life</a>&nbsp;as well. So, if you are interested in enriching your goals, enrol now!</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction to Customer Care</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Providing Great Customer Care Service</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Service Model &amp; Defusing Techniques</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Customer Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Building Customer Rapport</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Greeting Customers Professionally</strong></li></ul>

This course at a glance
Accredited by CPDQE
Know The Importance of Good Customer Care Service
Develop Skills on How to Handle Customers.
Learn How to Greet Customers Professionally
Get Training on Managing Customers
Learn to Build Customer Rapport
Do you want to earn your customers’ loyalty through appropriate customer service? If so, this Customer Care course may be just what you want. The content of this course is highly relevant to the modern corporate environment regarding customer care.
Professionals who want to excel in their field should take this Customer Care course. In this course, you will learn all you need to know about becoming a specialist in this area. Students in this Customer Care course will gain real-world knowledge and expertise from industry professionals.
As part of the Customer Care course, students learn the foundations of Customer Care and then advance to sharing expert knowledge. The course is designed to give you an in-depth understanding of Customer Care, including essential concepts, strategies, and best practices.
The course is divided into multiple modules to make the Customer Care course as convenient and enjoyable as possible. Completing the Customer Care course will result in an instant e-certificate as evidence of expertise and competency.
This course also features a highly competitive assessment comprising MCQ and to help the system we are providing a support system.
Ultimately, the Customer Care course can help you advance your career. Furthermore, the course can benefit your personal life as well. So, if you are interested in enriching your goals, enrol now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction to Customer Care
Module 2: Providing Great Customer Care Service
Module 3: Service Model & Defusing Techniques
Module 4: Customer Management
Module 5: Building Customer Rapport
Module 6: Greeting Customers Professionally

Business

Bachelor of Business Studies (BBS)

Business & Management

Learn the importance of good customer care service and develop skills on how to handle customers from this course.




















Customer Care

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the theoretical principles underlying ideal transformers and their applications in electrical engineering.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Differentiate between ideal and real transformers, analyzing their performance characteristics and limitations.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Identify the role and function of instrument transformers in electrical power systems.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Analyze the operation and behavior of three-phase power transformers in practical applications.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Interpret transformer clock system vector nomenclature and its significance in power system analysis.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Examine transformer construction techniques and cooling methods for optimal performance and efficiency.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Evaluate transformer protection schemes and relay systems, ensuring the reliability and safety of electrical networks.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Delve into the core principles of electrical engineering with our &ldquo;Electrical 3 Phase Power Transformers Fundamentals&rdquo; course. Designed for aspiring engineers and professionals seeking to deepen their understanding of power systems, this course offers a comprehensive exploration of 3 phase power transformers. From the theoretical underpinnings of ideal transformers to the practical considerations of transformer construction and protection, you&rsquo;ll gain invaluable insights into the fundamentals that drive modern electrical systems. With a focus on real-world applications and industry best practices, this course equips you with the knowledge and skills needed to excel in the field of electrical engineering.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Unravel the complexities of transformers as you progress through each module, starting with an introduction to the ideal transformer concept. Explore the nuances of real transformers, instrument transformers, and the intricacies of three-phase power systems. Gain a deeper understanding of transformer construction, cooling methods, and the critical importance of transformer protection and relay systems. By the end of this course, you&rsquo;ll have a comprehensive grasp of transformer fundamentals, empowering you to tackle complex engineering challenges with confidence and expertise.</p></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction &nbsp; &nbsp; &nbsp; &nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Ideal Transformer &nbsp; &nbsp; &nbsp; &nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Real Transformer &nbsp; &nbsp; &nbsp; &nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instrument Transformers &nbsp; &nbsp; &nbsp; &nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Phase Power Transformers &nbsp; &nbsp; &nbsp; &nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Transformer Clock System Vector Nomenclature &nbsp; &nbsp; &nbsp; &nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Transformer Construction and Cooling &nbsp; &nbsp; &nbsp; &nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Transformer Protection &nbsp; &nbsp; &nbsp; &nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Transformer Relays</strong></li></ul>

This course at a glance
Accredited by CPDQE
Understand the theoretical principles underlying ideal transformers and their applications in electrical engineering.
Differentiate between ideal and real transformers, analyzing their performance characteristics and limitations.
Identify the role and function of instrument transformers in electrical power systems.
Analyze the operation and behavior of three-phase power transformers in practical applications.
Interpret transformer clock system vector nomenclature and its significance in power system analysis.
Examine transformer construction techniques and cooling methods for optimal performance and efficiency.
Evaluate transformer protection schemes and relay systems, ensuring the reliability and safety of electrical networks.
Delve into the core principles of electrical engineering with our “Electrical 3 Phase Power Transformers Fundamentals” course. Designed for aspiring engineers and professionals seeking to deepen their understanding of power systems, this course offers a comprehensive exploration of 3 phase power transformers. From the theoretical underpinnings of ideal transformers to the practical considerations of transformer construction and protection, you’ll gain invaluable insights into the fundamentals that drive modern electrical systems. With a focus on real-world applications and industry best practices, this course equips you with the knowledge and skills needed to excel in the field of electrical engineering.
Unravel the complexities of transformers as you progress through each module, starting with an introduction to the ideal transformer concept. Explore the nuances of real transformers, instrument transformers, and the intricacies of three-phase power systems. Gain a deeper understanding of transformer construction, cooling methods, and the critical importance of transformer protection and relay systems. By the end of this course, you’ll have a comprehensive grasp of transformer fundamentals, empowering you to tackle complex engineering challenges with confidence and expertise.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Introduction
The Ideal Transformer
The Real Transformer
Instrument Transformers
Three Phase Power Transformers
Transformer Clock System Vector Nomenclature
Transformer Construction and Cooling
Transformer Protection
Transformer Relays

Electrical Engineering

Engineering Management

Electrical engineering (EE)

Master the fundamentals of electrical 3 phase power transformers with our comprehensive course. Gain practical insights into transformer construction, protection, and operation for a successful career in electrical engineering.


































Electrical Engineering Course: 3 Phase Power Transformers Fundamentals

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Developed an understanding of mental health, including the characteristics of good mental health, mental illness, and mental well-being.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Gained knowledge of Mental Health First Aid (MHFA), its definition, and ways of providing MHFA in situations like depression, suicidal thoughts, eating disorders, panic attacks, and traumatic events.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Developed an understanding of the causes, symptoms, and treatment of common mental health disorders.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learned about the role of technology in mental health and its effect on mental health.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learned about work-related stress and its causes and how to create a healthy workplace by making adjustments.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Developed an understanding of self-harm and suicide, including their causes, warning signs, and preventive measures.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">The Mental Health First Aid course is designed to provide an understanding of mental health, mental health first aid (MHFA), and how to respond to common mental health problems. This course will help individuals to develop an understanding of mental health problems and how they can provide effective support to those who may be struggling with their mental health. The course is divided into 14 modules, each focusing on a specific aspect of mental health.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1 Introduction to Mental Health</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2 Idea of Mental Health First Aid(MHFA)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3 Childhood Disorders</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4 Adolescents Disorders</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5 Stress and Anxiety Disorder</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6 Schizophrenia</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7 Personality Disorder and Mood Disorder</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8 Eating and Sleeping Disorder</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9 Adolescents&rsquo; Mental Health and Technology</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10 Treatment of Mental Illness</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11 Social Attributes of Mental Illness</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12 Legislation and Services for Mental Illness</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 13 Mental Health in the Workplace</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 14 Self-Harm and Suicide</strong></li></ul>

This course at a glance
Accredited by CPDQE
Developed an understanding of mental health, including the characteristics of good mental health, mental illness, and mental well-being.
Gained knowledge of Mental Health First Aid (MHFA), its definition, and ways of providing MHFA in situations like depression, suicidal thoughts, eating disorders, panic attacks, and traumatic events.
Developed an understanding of the causes, symptoms, and treatment of common mental health disorders.
Learned about the role of technology in mental health and its effect on mental health.
Learned about work-related stress and its causes and how to create a healthy workplace by making adjustments.
Developed an understanding of self-harm and suicide, including their causes, warning signs, and preventive measures.
The Mental Health First Aid course is designed to provide an understanding of mental health, mental health first aid (MHFA), and how to respond to common mental health problems. This course will help individuals to develop an understanding of mental health problems and how they can provide effective support to those who may be struggling with their mental health. The course is divided into 14 modules, each focusing on a specific aspect of mental health.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1 Introduction to Mental Health
Module 2 Idea of Mental Health First Aid(MHFA)
Module 3 Childhood Disorders
Module 4 Adolescents Disorders
Module 5 Stress and Anxiety Disorder
Module 6 Schizophrenia
Module 7 Personality Disorder and Mood Disorder
Module 8 Eating and Sleeping Disorder
Module 9 Adolescents’ Mental Health and Technology
Module 10 Treatment of Mental Illness
Module 11 Social Attributes of Mental Illness
Module 12 Legislation and Services for Mental Illness
Module 13 Mental Health in the Workplace
Module 14 Self-Harm and Suicide

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Law

Mental Health First Aid course teaches you how to respond to common mental health problems and the importance of mental health first aid.





















Mental Health First Aid

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Define Inventory Management.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Control inventory costs.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Utilize key metrics.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand inventory dynamics.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Calculate EOQ and price breaks.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Manage safety stock and risks.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Do you aspire to master inventory management, a crucial component that significantly influences a company&rsquo;s profitability and operational efficiency? Our Inventory Management course is meticulously designed to equip you with comprehensive, industry-relevant knowledge and skills.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The 10-module course begins with a fundamental understanding of what inventory management is, followed by an introduction to Little&rsquo;s Law and its applications. You&rsquo;ll delve into the financial aspects, learning to control and understand inventory costs. From key metrics to part classification and analysis, every topic is covered in-depth to ensure your proficiency in the field. Modules on inventory dynamics and Economic Order Quantity (EOQ) prepare you for real-world scenarios. Learn to perfectly time your orders, manage your safety stock effectively, and mitigate associated risks. The course concludes with insights into advanced inventory management strategies that set you apart in this competitive field.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">This course is an invaluable resource for logistics professionals, business analysts, and aspiring inventory managers who are committed to achieving excellence in their careers. Become an Inventory Management expert and make informed, effective decisions that drive success. Take the first step by enrolling today.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: What is Inventory Management?</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Introduction to Little&rsquo;s Law in Inventory Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Understanding the Costs of Inventory</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Metrics in Inventory Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Part Classification and Analysis</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Inventory Dynamics</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Economic Order Quantity (EOQ) and Price Break Models</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Order Timing and Inventory Control</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: Safety Stock Calculations and Risk Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Advanced Inventory Management Strategies</strong></li></ul>

This course at a glance
Accredited by CPDQE
Define Inventory Management.
Control inventory costs.
Utilize key metrics.
Understand inventory dynamics.
Calculate EOQ and price breaks.
Manage safety stock and risks.
Do you aspire to master inventory management, a crucial component that significantly influences a company’s profitability and operational efficiency? Our Inventory Management course is meticulously designed to equip you with comprehensive, industry-relevant knowledge and skills.
The 10-module course begins with a fundamental understanding of what inventory management is, followed by an introduction to Little’s Law and its applications. You’ll delve into the financial aspects, learning to control and understand inventory costs. From key metrics to part classification and analysis, every topic is covered in-depth to ensure your proficiency in the field. Modules on inventory dynamics and Economic Order Quantity (EOQ) prepare you for real-world scenarios. Learn to perfectly time your orders, manage your safety stock effectively, and mitigate associated risks. The course concludes with insights into advanced inventory management strategies that set you apart in this competitive field.
This course is an invaluable resource for logistics professionals, business analysts, and aspiring inventory managers who are committed to achieving excellence in their careers. Become an Inventory Management expert and make informed, effective decisions that drive success. Take the first step by enrolling today.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: What is Inventory Management?
Module 2: Introduction to Little’s Law in Inventory Management
Module 3: Understanding the Costs of Inventory
Module 4: Metrics in Inventory Management
Module 5: Part Classification and Analysis
Module 6: Inventory Dynamics
Module 7: Economic Order Quantity (EOQ) and Price Break Models
Module 8: Order Timing and Inventory Control
Module 9: Safety Stock Calculations and Risk Management
Module 10: Advanced Inventory Management Strategies

Cash Management

Building Management

Master the art of Inventory Management! Learn Little’s Law, control costs, optimize order timing, and implement advanced strategies. Enrol now to excel!


























Inventory Management

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Grasp African retail management.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Manage supply chain effectively.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Master retail buying and merchandising.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Target customers strategically.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Implement store security measures.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Manage store finances.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Are you ready to be at the forefront of Africa&rsquo;s booming retail sector? Our Store Manager Training in Africa course is your passport to managerial excellence in this dynamic industry. Why is specialized training essential? Because Africa&rsquo;s retail landscape is unique, offering opportunities and challenges that require tailored managerial skills.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The curriculum is organized into 10 modules covering all critical aspects of retail management. You&rsquo;ll start by learning about the specific traits of retail in Africa, setting the foundation for the rest of the course. From supply chain management to retail buying, from understanding consumer psychology to risk management, you&rsquo;ll acquire a multifaceted skill set. The course also covers leadership and team management&mdash;crucial skills for any store manager. Gain comprehensive knowledge of health and safety regulations, consumer rights in Africa, and effective financial management for retail stores. The course culminates with a look at emerging trends and opportunities in the African retail landscape.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">This course is tailored for aspiring store managers, current managers seeking to upskill, and anyone interested in the business side of Africa&rsquo;s retail industry. Take control of your career trajectory and become a retail management virtuoso in Africa&rsquo;s burgeoning market. Enroll now!</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction to Retail Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Supply Chain Management for Store Managers</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Retail Buying and Merchandising</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Understanding and Targeting Customers</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Store Security and Risk Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Leadership and Team Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Health and Safety in Retail Stores</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Understanding Consumer Rights</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: Financial Management for Store Managers</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Future Trends and Opportunities</strong></li></ul>

This course at a glance
Accredited by CPDQE
Grasp African retail management.
Manage supply chain effectively.
Master retail buying and merchandising.
Target customers strategically.
Implement store security measures.
Manage store finances.
Are you ready to be at the forefront of Africa’s booming retail sector? Our Store Manager Training in Africa course is your passport to managerial excellence in this dynamic industry. Why is specialized training essential? Because Africa’s retail landscape is unique, offering opportunities and challenges that require tailored managerial skills.
The curriculum is organized into 10 modules covering all critical aspects of retail management. You’ll start by learning about the specific traits of retail in Africa, setting the foundation for the rest of the course. From supply chain management to retail buying, from understanding consumer psychology to risk management, you’ll acquire a multifaceted skill set. The course also covers leadership and team management—crucial skills for any store manager. Gain comprehensive knowledge of health and safety regulations, consumer rights in Africa, and effective financial management for retail stores. The course culminates with a look at emerging trends and opportunities in the African retail landscape.
This course is tailored for aspiring store managers, current managers seeking to upskill, and anyone interested in the business side of Africa’s retail industry. Take control of your career trajectory and become a retail management virtuoso in Africa’s burgeoning market. Enroll now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction to Retail Management
Module 2: Supply Chain Management for Store Managers
Module 3: Retail Buying and Merchandising
Module 4: Understanding and Targeting Customers
Module 5: Store Security and Risk Management
Module 6: Leadership and Team Management
Module 7: Health and Safety in Retail Stores
Module 8: Understanding Consumer Rights
Module 9: Financial Management for Store Managers
Module 10: Future Trends and Opportunities

Assistant Manager

Account Manager

Store Manager

Empower your retail career in Africa with our Store Manager Training! Acquire skills in supply chain, customer targeting, leadership, and more. Enrol today!
























Store Management

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the hotel industry landscape.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Master selection and recruitment.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Excel in staff training and development.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Operate efficient front office systems.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Manage housekeeping and security.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Control food and beverage operations.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Embark on a comprehensive learning experience with our Hotel Management Diploma course. Why pursue a career in hotel management? Because the hospitality industry is perpetually evolving, offering a plethora of opportunities for career growth and specialization.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course is segmented into ten illuminating modules. Initially, you&rsquo;ll gain a solid understanding of the global hotel industry and its diverse career paths. Next, dive into the essential aspects of HR in hospitality, from recruitment to staff development. Modules four through six are operational in nature, addressing front office, housekeeping, and food &amp; beverage management. Module seven is pivotal, focusing on the quality of service, a key differentiator in the hospitality industry. You&rsquo;ll then explore the synergy of travel, tourism, and hospitality marketing before delving into customer satisfaction and the impact of technology on hospitality.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Targeted at aspiring managers, current hotel professionals, and even business students, this course serves as a stepping stone to a fulfilling career in the hospitality sector. Gain actionable insights, versatile skills, and practical knowledge that will set you apart in this dynamic industry. Don&rsquo;t miss the opportunity to become a certified hotel management professional&mdash;enroll today!.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: An Overview of Hotel Industry</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: The Process of Selection and Recruitment in Hospitality Industry</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: The Process of Development and Training in Hospitality Industry</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Management of Front Office Operations</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Management of Housekeeping, Engineering and Security Operations</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Management of Food and Beverage Operations</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Management of Service Quality in Hospitality Industry</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Marketing in Travel and Tourism Business</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: Customer Satisfaction</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: E-Hospitality and Technology</strong></li></ul>

This course at a glance
Accredited by CPDQE
Understand the hotel industry landscape.
Master selection and recruitment.
Excel in staff training and development.
Operate efficient front office systems.
Manage housekeeping and security.
Control food and beverage operations.
Embark on a comprehensive learning experience with our Hotel Management Diploma course. Why pursue a career in hotel management? Because the hospitality industry is perpetually evolving, offering a plethora of opportunities for career growth and specialization.
The course is segmented into ten illuminating modules. Initially, you’ll gain a solid understanding of the global hotel industry and its diverse career paths. Next, dive into the essential aspects of HR in hospitality, from recruitment to staff development. Modules four through six are operational in nature, addressing front office, housekeeping, and food & beverage management. Module seven is pivotal, focusing on the quality of service, a key differentiator in the hospitality industry. You’ll then explore the synergy of travel, tourism, and hospitality marketing before delving into customer satisfaction and the impact of technology on hospitality.
Targeted at aspiring managers, current hotel professionals, and even business students, this course serves as a stepping stone to a fulfilling career in the hospitality sector. Gain actionable insights, versatile skills, and practical knowledge that will set you apart in this dynamic industry. Don’t miss the opportunity to become a certified hotel management professional—enroll today!.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: An Overview of Hotel Industry
Module 2: The Process of Selection and Recruitment in Hospitality Industry
Module 3: The Process of Development and Training in Hospitality Industry
Module 4: Management of Front Office Operations
Module 5: Management of Housekeeping, Engineering and Security Operations
Module 6: Management of Food and Beverage Operations
Module 7: Management of Service Quality in Hospitality Industry
Module 8: Marketing in Travel and Tourism Business
Module 9: Customer Satisfaction
Module 10: E-Hospitality and Technology

Hotel Management

Hotel Receptionist

Achieve a Hotel Management Diploma! Master recruitment, front office operations, F&B management, and customer satisfaction in the hospitality sector. Sign up now!





















Hotel Management Diploma

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the complexities of trade lifecycle management.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Navigate post-trade responsibilities and confirmation processes.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Master trade execution and initiation intricacies.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn effective strategies for trade matching and settlement.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Stay ahead with insights into future trends in trade lifecycle management.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">The &ldquo;Trade Lifecycle&rdquo; course offers a deep dive into the multifaceted world of trading, covering each critical phase with precision and practicality. Designed for professionals in finance, trading, and related fields, this course equips you with the knowledge to manage and optimize trade processes efficiently.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">We begin with an introduction to the trade lifecycle, setting a strong foundation for understanding subsequent modules. The course then delves into the &ldquo;Key Challenges in Trade Lifecycle Management,&rdquo; equipping you to navigate the complexities and dynamic nature of modern trading environments.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understanding the responsibilities that come after a trade is as crucial as the trade itself. &ldquo;Post-Trade Responsibilities&rdquo; and &ldquo;Trade Confirmation&rdquo; modules focus on the essential steps and confirmations needed after trade execution.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">&ldquo;Trade Execution&rdquo; and &ldquo;Trade Initiation&rdquo; modules guide you through the initial stages of trading, outlining best practices and strategies for successful trade launches. &ldquo;Trade Matching&rdquo; and &ldquo;Trade Settlement&rdquo; are integral parts of the course, focusing on aligning trade details and finalizing transactions effectively.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">As trading environments evolve, staying updated with &ldquo;Future Trends in Trade Lifecycle Management&rdquo; is paramount. This module provides forward-looking insights, preparing you for upcoming changes and advancements in the field.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Trade Lifecycle Introduction</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trade Initiation</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trade Execution</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trade Confirmation</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trade Matching</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trade Settlement</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Post-Trade Responsibilities</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Role of Infrastructure Divisions in Trade Lifecycle</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Challenges in Trade Lifecycle Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Future Trends in Trade Lifecycle Management</strong></li></ul>

This course at a glance
Accredited by CPDQE
Understand the complexities of trade lifecycle management.
Navigate post-trade responsibilities and confirmation processes.
Master trade execution and initiation intricacies.
Learn effective strategies for trade matching and settlement.
Stay ahead with insights into future trends in trade lifecycle management.
The “Trade Lifecycle” course offers a deep dive into the multifaceted world of trading, covering each critical phase with precision and practicality. Designed for professionals in finance, trading, and related fields, this course equips you with the knowledge to manage and optimize trade processes efficiently.
We begin with an introduction to the trade lifecycle, setting a strong foundation for understanding subsequent modules. The course then delves into the “Key Challenges in Trade Lifecycle Management,” equipping you to navigate the complexities and dynamic nature of modern trading environments.
Understanding the responsibilities that come after a trade is as crucial as the trade itself. “Post-Trade Responsibilities” and “Trade Confirmation” modules focus on the essential steps and confirmations needed after trade execution.
“Trade Execution” and “Trade Initiation” modules guide you through the initial stages of trading, outlining best practices and strategies for successful trade launches. “Trade Matching” and “Trade Settlement” are integral parts of the course, focusing on aligning trade details and finalizing transactions effectively.
As trading environments evolve, staying updated with “Future Trends in Trade Lifecycle Management” is paramount. This module provides forward-looking insights, preparing you for upcoming changes and advancements in the field.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Introduction to Trade Lifecycle Introduction
Trade Initiation
Trade Execution
Trade Confirmation
Trade Matching
Trade Settlement
Post-Trade Responsibilities
Role of Infrastructure Divisions in Trade Lifecycle
Key Challenges in Trade Lifecycle Management
Future Trends in Trade Lifecycle Management

Trade & Commerce

Trade Skills

Accounting & Finance

Business & Finance

Dive into the comprehensive Trade Lifecycle course, designed to navigate key challenges, strategies, and future trends in trade lifecycle management. From initiation to settlement, gain critical insights into each stage, enhancing your expertise in modern trade processes.





















Trade Lifecyle

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Know how to improve your English pronunciation</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Explore the most common mistakes in British English</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn how to speak persuasively</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Discover how to pronounce vowels in the British style</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Get the practice guide and more</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">You may have difficulty with British pronunciation if you are not a native English speaker. English proficiency is essential if you travel abroad for professional or educational purposes. This course will teach you tricks to improve your British English pronunciation and become an expert English speaker.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Throughout this course, we will cover every aspect of British English pronunciation, from the most basic form to the most complex structure, to ensure that you will be able to pronounce every word correctly. The course will first help you to figure out where to stress words and how to word emphasis affects their meaning. As you progress through the course, you will learn how vowel sounds in British pronunciation. You&rsquo;ll also receive a tonne of practice tasks that will allow you to identify your areas of strength and weakness. After completing this course, you&rsquo;ll be more confident speaking English.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">An expert instructor designed this&nbsp;<b fr-original-style="" style="box-sizing: border-box;">&ldquo;</b><b fr-original-style="" style="box-sizing: border-box;">British English Pronunciation</b><b fr-original-style="" style="box-sizing: border-box;">&rdquo;</b>&nbsp;course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills and succeed in your desired goal.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Getting started is the next step. Enrol Now!</p></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Where to Place a Stress in a Word</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Words Whose Meaning Changes Depending on the Stress</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Vowel Sounds</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Schwa</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Vowels Before R</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Digraphs</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Pronouncing the Letter R</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: The Two &ldquo;TH&rdquo; Sounds</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Recap</strong></li></ul>

This course at a glance
Accredited by CPDQE
Know how to improve your English pronunciation
Explore the most common mistakes in British English
Learn how to speak persuasively
Discover how to pronounce vowels in the British style
Get the practice guide and more
You may have difficulty with British pronunciation if you are not a native English speaker. English proficiency is essential if you travel abroad for professional or educational purposes. This course will teach you tricks to improve your British English pronunciation and become an expert English speaker.
Throughout this course, we will cover every aspect of British English pronunciation, from the most basic form to the most complex structure, to ensure that you will be able to pronounce every word correctly. The course will first help you to figure out where to stress words and how to word emphasis affects their meaning. As you progress through the course, you will learn how vowel sounds in British pronunciation. You’ll also receive a tonne of practice tasks that will allow you to identify your areas of strength and weakness. After completing this course, you’ll be more confident speaking English.
An expert instructor designed this “British English Pronunciation” course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills and succeed in your desired goal.
Getting started is the next step. Enrol Now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction
Module 2: Where to Place a Stress in a Word
Module 3: Words Whose Meaning Changes Depending on the Stress
Module 4: Vowel Sounds
Module 5: Schwa
Module 6: Vowels Before R
Module 7: Digraphs
Module 8: Pronouncing the Letter R
Module 9: The Two “TH” Sounds
Module 10: Recap

English Pronunciation

English Speaking

English Vocabulary

The purpose of this course is to assist you in improving your British English pronunciation so that you can become an expert speaker of English.













British English Pronunciation

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn the fundamentals of customer service</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Explore some relationship-building tips for long-term success</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Get the communication skills advice</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Discover the way to manage customer conflict</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn how to use social media to serve customers</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Customer service skills are crucial in any profession where you deal with customers frequently. Customer satisfaction drives a business to its pinnacle of success. You must train yourself in order to manage customers effectively. We will cover all the necessary strategies in this course to help you excel in customer service.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">You will learn how to manage customers tactfully throughout the course. We&rsquo;ll introduce you to the role of customer service personnel. This course will teach you the skills to provide the best customer service and become an expert in customer management. We&rsquo;ll also share some pointers that will help you become an expert at building customer relationships. Additionally, from our course, you&rsquo;ll learn how you can even serve your customer through social media. Furthermore, you&rsquo;ll know how to evaluate your customer experience, provide ethical customer service, and more as you progress.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">An expert instructor designed this&nbsp;<b fr-original-style="" style="box-sizing: border-box;">&ldquo;</b><b fr-original-style="" style="box-sizing: border-box;">Managing Customer Excellence in Customer Service</b><b fr-original-style="" style="box-sizing: border-box;">&rdquo;</b>&nbsp;course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills to be successful in your desired position.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Grab the course and manage your customer like a pro. Enrol Now!</p></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Customer Service Skills</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Serving Customers Using Social Media Platforms</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Building a Rapport in Social Media</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Building Customer Relationships</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Adopting Language Techniques</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Improving Your Customer Engagement</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Evaluating Your Customer Experience</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: Ethics in Customer Service</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Customer Service Roles</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11: Put Policies in Place</strong></li></ul>

This course at a glance
Accredited by CPDQE
Learn the fundamentals of customer service
Explore some relationship-building tips for long-term success
Get the communication skills advice
Discover the way to manage customer conflict
Learn how to use social media to serve customers
Customer service skills are crucial in any profession where you deal with customers frequently. Customer satisfaction drives a business to its pinnacle of success. You must train yourself in order to manage customers effectively. We will cover all the necessary strategies in this course to help you excel in customer service.
You will learn how to manage customers tactfully throughout the course. We’ll introduce you to the role of customer service personnel. This course will teach you the skills to provide the best customer service and become an expert in customer management. We’ll also share some pointers that will help you become an expert at building customer relationships. Additionally, from our course, you’ll learn how you can even serve your customer through social media. Furthermore, you’ll know how to evaluate your customer experience, provide ethical customer service, and more as you progress.
An expert instructor designed this “Managing Customer Excellence in Customer Service” course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills to be successful in your desired position.
Grab the course and manage your customer like a pro. Enrol Now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction
Module 2: Customer Service Skills
Module 3: Serving Customers Using Social Media Platforms
Module 4: Building a Rapport in Social Media
Module 5: Building Customer Relationships
Module 6: Adopting Language Techniques
Module 7: Improving Your Customer Engagement
Module 8: Evaluating Your Customer Experience
Module 9: Ethics in Customer Service
Module 10: Customer Service Roles
Module 11: Put Policies in Place

Customer Service

Customer Relations

In this course, we’re going to cover all the strategies you need to succeed in customer service.









Managing Customer Excellence in Customer Service

<h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style="color:#222222;">Reflective Practice is the cornerstone of professionalism in healthcare.&nbsp;</span><span style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style="color:#374151;">It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.</span></h2><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style="color:#374151;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">Ongoing Reflective Practice sessions are designed for members of staff to reflect together on their day-to-day practice, to process difficult situations and to consider personal and professional issues affecting their work.&nbsp;</span></span></div><p style="color: rgb(17, 17, 17); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 17, 17);">Skilled Reflective Practice facilitators are a valuable asset to many public and private organisations.</p><h5 style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(67, 153, 250) !important;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reflective Practice: Train to become a facilitator</span></h5><p style="color: rgb(17, 17, 17); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Online One-Day Workshop, 10:00-16:00<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">For counsellors, nurses, managers and healthcare practitioners. Attending this training will provide you with the skills, knowledge and expertise to set up and facilitate Reflective Practice sessions in your organisation or as a private service, either online or in person.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Outline of the day:</p><p style="color: rgb(17, 17, 17); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">10:00 Introduction<br fr-original-style="" style="box-sizing: border-box;">10:30 The Process of Reflection and its benefits<br fr-original-style="" style="box-sizing: border-box;">11:00 Practice: the work that we do and its impact on us<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">11:30 Coffee break<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">11:45 Models for Reflecting on Practice<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">12:45 Lunch break<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">13:30 The Competent Facilitator<br fr-original-style="" style="box-sizing: border-box;">14:00 Setting up Reflective Practice groups<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">14:45 Coffee break<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">15:00 Facilitating Reflective Practice: Skills Practice and Experiential Learning<br fr-original-style="" style="box-sizing: border-box;">15:45 Overview of the day</p>

Reflective Practice is the cornerstone of professionalism in healthcare. It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.
Ongoing Reflective Practice sessions are designed for members of staff to reflect together on their day-to-day practice, to process difficult situations and to consider personal and professional issues affecting their work.
Skilled Reflective Practice facilitators are a valuable asset to many public and private organisations.
Reflective Practice: Train to become a facilitator
Online One-Day Workshop, 10:00-16:00

For counsellors, nurses, managers and healthcare practitioners. Attending this training will provide you with the skills, knowledge and expertise to set up and facilitate Reflective Practice sessions in your organisation or as a private service, either online or in person.

Outline of the day:
10:00 Introduction
10:30 The Process of Reflection and its benefits
11:00 Practice: the work that we do and its impact on us

11:30 Coffee break

11:45 Models for Reflecting on Practice

12:45 Lunch break

13:30 The Competent Facilitator
14:00 Setting up Reflective Practice groups

14:45 Coffee break

15:00 Facilitating Reflective Practice: Skills Practice and Experiential Learning
15:45 Overview of the day

Psychotherapy For Healthcare Ltd

A one-day training for counsellors, nurses, managers and healthcare practitioners who want to learn how to set up and facilitate Reflective Practice groups.
Reflective Practice is the cornerstone of professionalism in healthcare. It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.

Reflective Practice: Train to become a facilitator

Bristol

<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">LOOKING FOR</span></strong><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">: PICTURE BOOKS, CHAPTER BOOKS, MG, YA</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Lil is an editor with over 15 years experience in the publishing industry. She&rsquo;s currently freelancing and is in direct contact with many of the big publishing houses: Hachette, Bonnier Books, and book packager, Working Partners Ltd, among others. She also works with the Caroline Wakeman Literary Agency, assessing their authors&rsquo; work for commercial viability, as well as scouting for new talent.</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd &ndash; the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable. &nbsp;&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms.&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that&#39;s never been undertaken before will get her excited. The &#39;quest&#39; doesn&#39;t have to be epic in scale, it could be as small as petting the next-door neighbour&#39;s dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!).&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc.</strong></span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking this session you agree to email your material to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline to agent121@iaminprint.co.uk. Please note that <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice given in your Agent121.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Tuesday 24 September 2024</strong></p>

LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA

Lil is a Senior Editor at Hachette Children's. She has well over 15 years experience in the publishing industry, working for major publishers and literary agents too. 
For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd – the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable.
Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms. 
In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that's never been undertaken before will get her excited. The 'quest' doesn't have to be epic in scale, it could be as small as petting the next-door neighbour's dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!). 

For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc.

Please send EITHER picture books OR another genre, not both in one submission.
By booking this session you agree to email your material to reach I Am In Print by the stated submission deadline to agent121@iaminprint.co.uk. Please note that I Am In Print take no responsibility for the advice given in your Agent121.

The submission deadline is: Tuesday 25th February 2025

I Am In Print

4th March Lil Chase #Agent121. Looking for: PICTURE BOOKS, CHAPTER BOOKS, MG, YA

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An area that many small and new businesses struggle with is developing and defining their marketing approach. Creating a marketing strategy document is something every business owner should do before you start marketing your business. This document not only helps you discover your target market, your focus for messaging, and your strengths as a business, but it can become your ultimate marketing reference guide, keeping all your promotional material consistent, concise, and clear.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">In this 3-hour intensive webinar, we dive into the key areas of a marketing strategy document, breaking down its key sections, and equipping you with the knowledge and tools needed to go and craft your own!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">📅 Date: Tuesday 7th December&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">🕒&nbsp;Time: 10am - 1pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">📍 Venue: Online Webinar&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style='background: url("https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg"); display: inline-block; font-family: "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-weight: 400; line-height: 1; box-sizing: border-box; font-size: inherit; height: 1em; margin: -0.1em 0.1em 0.1em; min-height: 20px; min-width: 20px; vertical-align: middle; width: 1em;' fr-original-style="background: url(https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg);" fr-original-class="fr-emoticon fr-deletable fr-emoticon-img">&nbsp;</span> Cost: &pound;30PP</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In this power-packed session, we will cover:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Marketing Strategy?</li><li fr-original-style="" style="box-sizing: border-box;">Market Analysis</li><li fr-original-style="" style="box-sizing: border-box;">SWOT Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Target Audiences</li><li fr-original-style="" style="box-sizing: border-box;">Analysing Competitor Landscape</li><li fr-original-style="" style="box-sizing: border-box;">Crafting Your Unique Value Proposition:</li><li fr-original-style="" style="box-sizing: border-box;">Defining Your Brand Identity</li><li fr-original-style="" style="box-sizing: border-box;">Creating Compelling Messaging</li><li fr-original-style="" style="box-sizing: border-box;">Choosing the Right Channels</li><li fr-original-style="" style="box-sizing: border-box;">Measuring Success with KPIs</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an immersive learning experience that will transform the way you approach marketing strategy!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About the Host:&nbsp;</strong><br fr-original-style="" style="box-sizing: border-box;">Stacey Pretty &ndash; Marketing Director, Let&rsquo;s Do Marketing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/bdc6fb76-f48f-4ee1-adb0-87a4b88fa0c4/786e17a8-3713-45f9-999e-c12da4ced6dd/original.jpeg" style="width: 219px; display: inline-block; vertical-align: bottom; margin: 5px 15px 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 219px; display: inline-block; vertical-align: bottom; margin: 5px 15px 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Stacey is the Marketing Director of Let&rsquo;s Do Marketing, a marketing consultancy and services agency which is tailored to specifically support new and small businesses with organising and fulfilling their marketing ideas. With over 17 years of marketing experience, working in both B2B and B2C environments, Stacey has extensive experience in managing, creating, and promoting a variety of products and services using both online and offline marketing tools. Understanding the challenges faced by new and small businesses, Stacey seeks to simplify the complexities of marketing, with an approach focused on effectiveness and consistency, ensuring that every marketing effort translates into tangible results. For Stacey, marketing isn&#39;t just about campaigns; it&#39;s about building relationships and fostering an excellent customer experience.</p>

An area that many small and new businesses struggle with is developing and defining their marketing approach. Creating a marketing strategy document is something every business owner should do before you start marketing your business. This document not only helps you discover your target market, your focus for messaging, and your strengths as a business, but it can become your ultimate marketing reference guide, keeping all your promotional material consistent, concise, and clear. 

In this 3-hour intensive webinar, we dive into the key areas of a marketing strategy document, breaking down its key sections, and equipping you with the knowledge and tools needed to go and craft your own!
Event details:
Time: 10am - 12:30pm
Location: Online (ZOOM)
Cost: £35pp
In this power-packed session, we will cover:
What is Marketing Strategy?
Market Analysis
SWOT Analysis
Identifying Target Audiences
Analysing Competitor Landscape
Crafting Your Unique Value Proposition:
Defining Your Brand Identity
Creating Compelling Messaging
Choosing the Right Channels
Measuring Success with KPIs
 Get ready for an immersive learning experience that will transform the way you approach marketing strategy!



Meet the Host: 
Stacey Pretty | Marketing Director, Let’s Do Marketing

Stacey is the Marketing Director of Let’s Do Marketing, a marketing consultancy and services agency which is tailored to specifically support new and small businesses with organising and fulfilling their marketing ideas. With over 17 years of marketing experience, working in both B2B and B2C environments, Stacey has extensive experience in managing, creating, and promoting a variety of products and services using both online and offline marketing tools. Understanding the challenges faced by new and small businesses, Stacey seeks to simplify the complexities of marketing, with an approach focused on effectiveness and consistency, ensuring that every marketing effort translates into tangible results. For Stacey, marketing isn't just about campaigns; it's about building relationships and fostering an excellent customer experience.




Privacy Notice
By registering for this event, you agree to Let’s Do Business Group processing and managing your personal data in accordance with our Privacy Policy. Your data will only be used for the purposes of managing your event registration and any relevant communications.

Let’s Do Business Group

Marketing Strategy

Digital Marketing

Marketing Plan

An area that many small and new businesses struggle with is developing and defining their approach to marketing. Creating a marketing strategy document is something every business owner should do before you start marketing your business.

Understanding and Developing a Marketing Strategy

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients, as e.g.:
Doctor, naturopath, psychotherapist
Complementary medicine therapist
Nurse, physiotherapist, nutritionist
Chiropractor, NLP, EFT, EMDR practitioner
Business consultant, teacher, social worker
Other health professional and coach?
This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.
To cover most time zones, the schedule will be tuesdays at 17:00 GMT (London), starting on 7 January 2025.
Course content
You will learn the META-Health methodology for self-help, coaching and therapy:
Understand the META-Health principles and the Organ-Stress-Emotion-Belief Connection
Use META-Analytics for assessing the background and development of any health issue
Establish stress triggers, emotions and beliefs affecting your client’s health issue
Learn the building blocks for efficient changework and therapy
Unlock people’s healing potential through META-meanings, facilitating health supporting lifestyle changes
Develop integrative tailor-made META-Health Action Plans for your clients
You’ll learn META-Health from scratch. Those who have absolved a MHI Level 1 training within the last year get a discount of 20% of the training fee.
This training prepares you for the certification process to become licensed as META-Health professional.
Certification is optional. Even if you aren’t a health professional, you may enter the training to deepen your knowledge, understanding and resources for becoming and staying healthy – however be aware that basic knowledge of biology and anatomy will be very helpful!
More info: https://www.meta-health.info/meta-health-professional-online-course-2025/?ref=cdm



META-Health International

Health Coach

Become a META-Health professional with our 6 months intensive training!

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients? This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.

META-Health Professional 2025

Course fee

Examination & Certification fee 

50% reduction for participants with low income

Social course fee

optional add on - 50% reduction for participants with low income

Social Examination & Certification fee

<div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">A standalone 10 week course - 2 hours per week online with daytime and evening options - that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors. &nbsp;You will be told about the other courses you offer so that you can make an informed choice about further learning. At the end of each session you will have a lovely paper crafted item to show family and friends or to display on your shelf!&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Programme</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 1: Bird House Gift Box</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 2: Double Die Stencil Box and Card&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 3: Card Making: 3 Styles of Card&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 4/5: Mixed Media Notebooks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 6: Black Canvas/Gilding Polish Framed Picture</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 7: Cantilever Box: 2 Tier</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 8: Bead Making&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 9/10:Dust and Reveal: Woodland Picture using Masks, Stencils and Inks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">You will be sent the following materials and items of equipment which are yours to keep:&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Materials&nbsp;</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Book Binders&#39; Glue (30 ml)</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">PVA Glue (20 ml)</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">15 Water Based Inks for Stamping and Dusting</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Adhesive Foam Pads</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">4 Mini Notebooks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Gilding Polish: 5 Colours: 20-30 ml</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Brads: 27</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Craft4Smiles Elegant Bits: Paper Off Cuts from Die Cutting for Mixed Media Work</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Paper and Card as Required to Complete each Project</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Air Dry Clay Moulded Pieces</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment&nbsp;</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">A2 Cutting Mat</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Adorable Scoreboard&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Paper Cutter</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">30ml Glue Applicator</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">20 Sponge Pieces&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">15 Finger Daubers</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">1 Set of Mini Stamps</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">1 Stamping Block</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Pokey Tool</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Scissors</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;">Craft4Smiles C.I.C. is crafting community that&nbsp;</span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge. &nbsp;</span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. &nbsp;Anyone who wants to learn new skills can join our programmes. &nbsp;No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. &nbsp;</span></p><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note that the banner/photo shows crafted items that we have made during this course at different times. The items made in this course are similar. The Cademy calenda/description states that this course is over 14 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!&nbsp;</span></div>

A standalone 10 week course - 2 hours per week online with daytime and evening options - that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors. You will be told about the other courses you offer so that you can make an informed choice about further learning. At the end of each session you will have a lovely paper crafted item to show family and friends or to display on your shelf! Course ProgrammeWeek 1: Bird House Gift BoxWeek 2: Double Die Stencil Box and Card Week 3: Card Making: 3 Styles of Card Week 4/5: Mixed Media NotebooksWeek 6: Black Canvas/Gilding Polish Framed PictureWeek 7: Cantilever Box: 2 TierWeek 8: Bead Making Week 9/10:Dust and Reveal: Woodland Picture using Masks, Stencils and InksYou will be sent the following materials and items of equipment which are yours to keep: Materials Book Binders' Glue (30 ml)PVA Glue (20 ml)15 Water Based Inks for Stamping and DustingAdhesive Foam Pads4 Mini NotebooksGilding Polish: 5 Colours: 20-30 mlBrads: 27Craft4Smiles Elegant Bits: Paper Off Cuts from Die Cutting for Mixed Media WorkPaper and Card as Required to Complete each ProjectAir Dry Clay Moulded PiecesEquipment A2 Cutting MatAdorable Scoreboard Paper Cutter30ml Glue Applicator20 Sponge Pieces 15 Finger Daubers1 Set of Mini Stamps1 Stamping BlockPokey ToolScissorsCraft4Smiles C.I.C. is crafting community that provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge.
Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. Anyone who wants to learn new skills can join our programmes. No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. 
Please note that the banner/photo shows crafted items that we have made during this course at different times. The items made in this course are similar. The Cademy calenda/description states that this course is over 14 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!

Craft4Smiles C.I.C. 

A standalone 10 week/session course that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors.  You will be sent all the materials and equipment needed to complete the course. At the end of each lesson you will have a crafted item to take away to keep or show family and friends. You will be told about the other courses you offer so that you can make an informed choice about further learning. 

Introduction to Paper Crafting and Mixed Media - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00

Craft4Smiles Cademy Launch

About this course
This course gives every learner like you really good foundational stones of what is required to become a professional medium or psychic.  You’ll gain new skills, upgrading your ability, and possibly turning it into a new career should you choose to do so.  

By completing this course, you will gain vital information and knowledge giving you the confidence to start conducting short, accurate, evidential mediumship in-person and on-zoom readings, connecting you to people all around the world.

The Mechanics of Mediumship helps learners like you become a more impactful, professional medium who holds up the banner for spiritual integrity. A medium who works in the light, with compassion and respect for the sitter, the spirit communicator and ultimately those spirit side of life.

I will teach you how to deliver industry ‘best practices’ in both your psychic and in your mediumship work, as well as giving you resources to aid in your spiritual learning and development.  I'll also share guidance so you too can deliver those amazing, accurate, impactful, evidential readings. That will offer hope, love, courage and healing to those you seek you out. And for some you’ll provide the much-needed closure needed in their grief journey, as you provide evidence that life does really continue past this physical death. 

Life like love does not die. It just moves from one dimension to another, and if we take the time, we can connect with loved ones gone before us.

What you will learn.
This course runs over 5 weeks and during our time together we will explore:
1: What mediumship is and the different types, including your role as a professional medium and the differences between working in the psychic modality and when you are connected to spirit. 
2: Activating and building your power within, and the difference between meditation, and attunement both to the spirit world and using your psychic modality.
3: The six different senses available to you, which are your strongest and whether you are perceiving them objectively or subjectively. 
4: What is and what is not evidence in mediumship, understanding the different types of evidence available and defining practical and emotional evidence.
5: Surrendering to spirit, building confidence to receive specific unique information, and understanding the reasons why you receive a no response.  Guidance on making positive, strong, statements filling your sitter with confidence, building a truly extraordinary professional reading.

The Psychic Medium Handbook

Psychic Development

The Mechanics of Mediumship.  A beginners guide to everything you need to know.  How to become a professional psychic medium.  Able to give short, accurate, evidential messages.  
This course runs over 5 weeks and during our time together we will explore five easy to follow parts.
1: What mediumship is and the different types, including your role as a professional medium and the differences between working in the psychic modality and when you are connected to spirit. 
2: Activating and building your power within, and the difference between meditation, and attunement both to the spirit world and using your psychic modality.
3: The six different senses available to you, which are your strongest and whether you are perceiving them objectively or subjectively. 
4: What is and what is not evidence in mediumship, understanding the different types of evidence available and defining practical and emotional evidence.
5: Surrendering to spirit, building confidence to receive specific unique information, and understanding the reasons why you receive a no response.  Guidance on making positive, strong, statements filling your sitter with confidence, building a truly extraordinary professional reading.


The Mechanics of Mediumship

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong> &ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify and reach the most promising prospects to increase efficiency,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research and understand each unique customer to demonstrate expertise and ability,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct productive sales meetings that yield the best data to present the most effective solution,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Present solutions that are fully aligned with the prospect&rsquo;s situation and needs, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively and resourcefully to close more business.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong> is a 4-hour interactive online course.</i></p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Identify and reach the most promising prospects to increase efficiency,
Research and understand each unique customer to demonstrate expertise and ability,
Conduct productive sales meetings that yield the best data to present the most effective solution,
Present solutions that are fully aligned with the prospect’s situation and needs, and
Work more effectively and resourcefully to close more business.
 
ONLINE—Selling Skills ► Into Action is a 4-hour interactive online course.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

Improving Communications Uk

SELLING SKILLS

<p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(62, 62, 62);">Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">here</strong></span></a>).</p><p style="color: rgb(36, 35, 35); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been <span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">fully funded by the DfE for eligible schools</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">and colleges</strong></span>. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.</p><p style="color: rgb(36, 35, 35); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 35, 35);">Working with an&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">expert trainer and a highly experienced Senior Mental Health Lead</strong></span>, who has&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">trained Senior Mental Health Leads in over 1000 schools and colleges nationwide</strong></span>, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.</p><ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;520+VAT per delegate.</strong>&nbsp;</span>(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">subsidised rate for additional delegates of &pound;390+VAT</strong></span>&nbsp;- please just email us if this is an offer you would like to take up.)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">here.</strong></span></a></p></li></ul><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><span style="color: rgb(36, 35, 35); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s</span><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes for Senior Mental Health Leads</strong></a></span><span style="color: rgb(36, 35, 35); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.</span></p><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a></p><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
The DfE funding Code for this course is: SMHL018
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Mental Health First Aid Refresher 4-hour training sessions</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can you remember ALGEE?&nbsp;</strong>Mental Health Action Plan.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Revisit the key areas from the full course. Keep up to date with the latest statistics and information.</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">FAQs</span></a></u></p>

Mental Health First Aid Refresher 
4-hour training 
Can you remember ALGEE? Mental Health Action Plan.

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

Course outcomes
The MHFA Refresher course takes four hours to complete and will enable learners to: 
Keep their knowledge, awareness, and skills of mental health support current
Update their knowledge of mental health and what influences it
Practice applying the Mental Health First Aid action plan
Once you have completed your MHFA Refresher course, you will be certified for three years. You will also be invited to become or stay a member of MHFA England's Association of Mental Health First Aiders, making sure you have everything you need to feel confident when supporting others.


Completed a different mental health first aid course, you can still complete this refresher to maintain your MHFAider status
As part of the MHFA vision to improve the mental health of the nation, we are now able to accept other Level 3 qualifications from other providers as entry points for this course.
This includes:
FutureQuals Level 3 Award in Mental Health: Workplace First Aider FAA Level 3 Award in Supervising First Aid for Mental Health (RQF)
For more information, contact us 


Mindmaps Wellbeing

Mental Health Awareness

Approved Training Organisation (ATO)

Health & Wellbeing

Occupational Health & Wellbeing

Wellbeing

Mental Resilience

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

MHFA England Refresher 

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION, NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Liza represents a range of fiction and non-fiction. On the fiction side, she is looking for historical fiction that is well researched, immerses readers in the era, and looks at overlooked characters from the past, or perhaps gives a new spin on someone we think we know. On the literary and upmarket side, she is looking for novels infused with emotions that capture the human experience and make readers think. If your literary novel is something at A24 productions might turn into a movie, this is Liza&rsquo;s taste.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When it comes to fantasy, she loves urban and grounded fantasy (no sci-fi please!), and is always happy to look at anything with a vampire, werewolf, witches, warlocks, fairies, and perhaps a sinister selkie or two. She is also very much looking for romantasy and is the best person at the agency to submit that too. For thrillers, send her anything set in an exotic location, high-concept, or things with a speculative twist. She loves when characters are put in situations she would never want to be in, and then they have to get out of it. Her recent favourite fiction includes:&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Notes on an Execution, Lady Macbethad, Hamnet, A Discovery of Witches, House of Earth and Blood, The Starless Sea, Piranesi, Our Wives Under the Sea, The Pisces, Such A Fun Age.</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When it comes to non fiction, she is looking for books that teach her something new or reframe a topic from an alternative point of view. This can include cookery, pop science, and social history. Liza&rsquo;s recent favourite non-fiction include:&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Five, A History of Art Without Men, Messalina, The Authority Gap, Finding The Mother Tree, Cook This Book, Dessert Person.</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Liza would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document.&nbsp;</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Liza is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> </strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Wednesday 2 October 2024</strong></p>

LOOKING FOR: ADULT FICTION, NON-FICTION

Liza represents a range of fiction and non-fiction. On the fiction side, she is looking for historical fiction that is well researched, immerses readers in the era, and looks at overlooked characters from the past, or perhaps gives a new spin on someone we think we know. On the literary and upmarket side, she is looking for novels infused with emotions that capture the human experience and make readers think. If your literary novel is something at A24 productions might turn into a movie, this is Liza’s taste.

When it comes to fantasy, she loves urban and grounded fantasy (no sci-fi please!), and is always happy to look at anything with a vampire, werewolf, witches, warlocks, fairies, and perhaps a sinister selkie or two. She is also very much looking for romantasy and is the best person at the agency to submit that too. For thrillers, send her anything set in an exotic location, high-concept, or things with a speculative twist. She loves when characters are put in situations she would never want to be in, and then they have to get out of it. Her recent favourite fiction includes: Notes on an Execution, Lady Macbethad, Hamnet, A Discovery of Witches, House of Earth and Blood, The Starless Sea, Piranesi, Our Wives Under the Sea, The Pisces, Such A Fun Age.

When it comes to non fiction, she is looking for books that teach her something new or reframe a topic from an alternative point of view. This can include cookery, pop science, and social history. Liza’s recent favourite non-fiction include: The Five, A History of Art Without Men, Messalina, The Authority Gap, Finding The Mother Tree, Cook This Book, Dessert Person.

Liza would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document. 

(In addition to the paid sessions, Liza is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Monday 24th February 2025

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