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Are you passionate about creating unforgettable experiences for people? Do you dream of working in luxurious hotels and top-notch resorts? If yes, our Hotel Management and Receptionist with Hospitality Management Course is perfect for you! According to HubSpot Research, up to 93%of customers are likely to return to companies with excellent customer service. On the flip side, a bad experience can lead to churn, with 61% of customers switching to competitors after just one negative interaction. This number speaks volume and shows how good customer experience is key for a business to grow. And our course will teach you Hotel Management, how to improve your communication skills, handle difficult hotel guests, staying calm under pressure, computer skills, safety and many more. Don't miss out on the chance to build a rewarding career in hospitality. Enrol in our Hotel Management and Receptionist with Hospitality Management Course today and take the first step towards a brighter future. Key Features: CPD Certified Hotel Management and Receptionist with Hospitality Management Course Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Hotel Management and Receptionist with Hospitality Management courseis a smart investment in your professional future. Our Hotel Management and Receptionist with Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Hotel Management and Receptionist with Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Hotel Management and Receptionist with Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Hotel Management and Receptionist with Hospitality Management Course Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments Module 11: Safety And Security In The Hotel Module 12: Sales And Marketing As A Hotel Receptionist Module 13: Dressing The Part: Creating The Professional Look In Hospitality Module 14: Keeping Stress Under Control On The Job Module 15: Legal Issues In Hospitality Module 16: The Future For Hotel Receptionists Learning Outcomes: Master hotel reception procedures, standards, and customer service techniques. Develop effective communication and telephone handling skills for hotel management environments. Acquire administrative, computer, and brand standard competencies in hospitality. Enhance hospitality, teamwork, safety, and sales abilities within hotel reception roles. Cultivate hospitality & professionalism through attire, stress management, and legal awareness. Anticipate future trends and advancements in the hotel receptionist profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Management and Receptionist with Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Management and Receptionist with Hospitality Management course. Moreover, this course is ideal for: Individuals aspiring to excel as a receptionist and in hospitality and hotel management roles. Hotel staff seeking to enhance hospitality, receptionist and administrative competencies. Professionals transitioning into hospitality, hotel management careers with a focus on reception. Students pursuing roles in hospitality, hotel management and guest services. Anyone passionate about delivering exceptional guest experiences in hotels through Hotel Management. Requirements There are no requirements needed to enrol into this Hotel Management and Receptionist with Hospitality Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Management and Receptionist with Hospitality Management course. Career path After finishing this Hotel Management and Receptionist with Hospitality Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Management and Receptionist with Hospitality Management are: Hotel Receptionist Guest Services Coordinator Front Office Manager Concierge Reservations Agent Revenue Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
A Level 2 & 3 Food Hygiene and Safety Diploma is essential for anyone looking to work in the food sector, especially in the UK. These certifications serve as a pledge to maintain the highest standards of food hygiene and safety, cleanliness, and legal compliance. The significance of these qualities cannot be emphasized, especially in light of the increased focus on public health and food safety. They not only improve one's abilities and understanding of handling food properly, but they also lead to a variety of employment options in industries like catering, hotel, retail, and food production. Professionals holding diplomas in food hygiene and safety are still in high demand in the UK, where positions ranging from quality assurance managers to food safety officers are available. Depending on experience and job type, the typical yearly compensation for someone with these qualifications is between £20,000 and £35,000. Furthermore, data show that the significance of food safety protocols is steadily growing as consumer consciousness and governmental oversight both rise, guaranteeing bright futures for those pursuing professions in this field. Key Features This Food Hygiene and Safety Diploma Level 2 & 3 Course Includes: This Food Hygiene and Safety Course is CPD Certified Level 2 & 3 Diploma Free Certificate Developed by Specialist Lifetime Access Course Curriculum Food Hygiene and Safety Diploma Level 2 & 3 Course: Module 01: Introduction to Food Safety Module 02: Supervising Food Safety Practices Module 03: Legislation in Food Safety Module 04: Food Safety Management Systems Module 05: Tools for Food Safety Management Module 06: Microbiology Fundamentals Module 07: Hazards of Contamination Module 08: Strategies for Contamination Control Module 09: Bacterial Food Poisoning and Food-Borne Illness Module 10: Non-Bacterial Causes of Food Poisoning Module 11: Personal Hygiene Practices Module 12: Temperature Control in Food Module 13: Verification and Recording of Temperature Module 14: Preventing Food Spoilage and Ensuring Preservation Module 15: Design and Construction of Food Premises and Equipment Module 16: Efficient Waste Disposal, Cleaning, and Disinfection Module 17: Pest Management in Food Facilities Module 18: Guidelines for Food Storage Module 19: Food Safety and Hygiene on Display and Service Techniques Module 20: Effective Cleaning Practices Module 21: Understanding Food Allergens Module 22: Guidance on Allergens for Food Businesses Module 23: Staff Training in Food Safety Module 24: Adapting and Reopening Your Food Business During COVID-19 Learning Outcomes Food Hygiene and Safety Diploma Level 2 & 3 Course: Introduction to Food Safety: Understand foundational principles for ensuring food safety. Supervising Food Safety Practices: Demonstrate effective supervision of essential food safety procedures. Legislation in Food Safety: Comply with relevant laws governing food hygiene and safety . Food Safety Management Systems: Implement and manage comprehensive food safety systems effectively. Microbiology Fundamentals: Grasp fundamental microbiological concepts essential for food safety. Personal Hygiene Practices: Apply proper personal hygiene measures to ensure food safety. Certification After completing this Food Hygiene and Safety Diploma Level 2 & 3course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Food Hygiene and Safety course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety. Moreover, this course is ideal for: Individuals in Food Service Industry who wants apply food hygiene and safety regulations Catering and Hospitality Staff who needs to learn about food hygiene and safety. Food Retail and Supermarket Employees who wants to learn about food hygiene and safety Food Business Managers and Supervisors Aspiring Food Safety Inspectors who needs food hygiene and safety knowledge. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety course. Career path After finishing this Food Hygiene and safety course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety are: Restaurant Manager - £20K to £35K/year Catering Supervisor - £30K to £35K/year Food Quality Control Inspector - £20K to £35K/year Food Safety Officer - £25K to £35K/year Quality Assurance Technician - £20K to £30K/year Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
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