930 Courses

The course aims to equip the learner with an understanding of human resource management activities as a function. The learner will be able to understand and run a human resource department effectively after going through the critical concepts. After the successful completion of this lecture, you will be able to understand the following: Effective human resource strategy requirements. Smart Objectives. Monitoring effective human resource management. Human resource management contributions. Evaluating performance of human resource management. Quantitative and Qualitative measurement. Costs and benefits utility analysis. Improving Human Resource Management Strategies. The course aims to equip the learner with an understanding of the different Human Resource Management activities and provide guidance on how to manage them effectively. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Effective Monitoring Of Human Resource Management Activities Self-paced pre-recorded learning content on this topic. QUIZ: Effective Monitoring Of Human Resource Management Activities Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Manager Talent Manager Strategy Planner Operations Manager Team Leader Average Completion Time 2 Weeks Accreditation 2 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This professional course covers The Quad Model of Talent Management and how to implement Effective Talent Management strategies. You'll also gain a deep understanding of the Importance of Performance Management in both theory and practice, including the Purpose and Nature of the Performance Management process. Discover the contribution of Performance Management to employees, managers, and organizational functions and learn about the Concept and Purpose of Performance Management Systems. After the successful completion of the course, you will be able to learn about the following, The Quad Model of Talent Management. Effective Talent Management. Importance of performance management - in theory and practice. The purpose and nature of the performance management process. The contribution of Performance Management to employees, managers and the organisation functions. The concept and purpose of performance management systems. This professional course covers The Quad Model of Talent Management and how to implement Effective Talent Management strategies. You'll also gain a deep understanding of the Importance of Performance Management in both theory and practice, including the Purpose and Nature of the Performance Management process. Discover the contribution of Performance Management to employees, managers, and organizational functions and learn about the Concept and Purpose of Performance Management Systems. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Effective Talent and Performance Management Self-paced pre-recorded learning content on this topic. Effective Talent and Performance Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Professionals Managers and Leaders at all levels Organizational Development Professionals Performance Management Consultants Talent Acquisition and Retention Specialists Business Owners and Entrepreneurs Learning and Development Professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

"This course aims to comprehensively delve into the impact of the marketing mix, emerging technologies, organizational decision-making models, and marketing strategies on consumer behaviour. It also explores the correlations between consumer behaviour and marketing practices such as segmentation, targeting, and positioning, alongside topics covering the decision-making unit, perceived risk, and the evolution of buyer behaviour and media habits. Upon completion, you'll gain insights into: The marketing mix's impact on consumer decision-making Influence of new technologies on consumer behaviour Models for organizational decision-making Intersection of marketing practices and consumer behaviour Correlations between consumer behaviour and marketing segmentation, targeting, and positioning Understanding the decision-making unit (DMU) Perceived risk in consumer decisions Evolution of buyer behaviour and media habits"   This course aims to examine the impact of marketing mix, new technologies, and marketing practices on consumer decision making, as well as the various models and frameworks used to explain organizational and consumer decision making. Additionally, the course will explore the relationship between consumer behavior and marketing segment, targeting, and positioning, as well as the concept of the decision-making unit, perceived risk, and the evolution of buyer behavior and media habits. This course aims to provide a comprehensive understanding of how the marketing mix, new technologies, and organizational decision-making models influence consumer decision-making processes, as well as the relationships between consumer behaviour, marketing practices, segment targeting, positioning, DMU, perceived risk, and evolving media habits. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Consumer Decision Making Dynamics And Risks Self-paced pre-recorded learning content on this topic. Understanding Consumer Decision Making Dynamics and Risks Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Consumer Behaviour Analyst Decision Making Strategist Market Research Manager Risk Management Consultant Consumer Insights Specialist Behavioral Economist Market Intelligence Analyst Customer Experience Designer Consumer Psychology Researcher Marketing Strategy Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The course will cover several topics related to project management, including project execution strategies, the four P's of project strategy execution, project execution steps, organization breakdown structure (OBS), project organizational charts, project stakeholders, RACI, RACI matrices, RACI guidelines, role confusion in RACI Matrix, statement of work (SOW) in project management, usage, and the components of a statement of work in project management. By the end of the course, students should be able to understand and apply these concepts effectively in managing projects. This course provides a comprehensive understanding of project management, focusing on project execution strategies, steps, and organizational structures. Participants will learn about the four P's of project strategy execution, the organization breakdown structure, and project organizational charts. The course also covers project stakeholders, RACI matrices and guidelines, and the statement of work in project management, including its usage and components. By the end of the course, students will have gained knowledge of these essential project management concepts and be able to apply them effectively in managing projects. The course will provide practical examples and case studies to enhance learners' understanding of the material. Following main topics will be discuss in this course;  Project Execution Strategies: Four P's of Project Strategy Execution, Project Execution Steps. Organization Breakdown Structure (OBS) as a Function of Project ManagementMeasures and Steps of OBS, Types of OBS, Project Organizational Charts. Project Stakeholders: Identification of Project Stakeholders, Role of Stakeholders in Project Management, Strategies to Manage Stakeholders. RACITypes of RACI, RACI Matrices, RACI Guidelines, Role Confusion in RACI Matrix. Statement of Work (SOW) in Project Management: Usage of SOW, Components of SOW, Importance of SOW in Project Management. This course provides a comprehensive understanding of project management, focusing on project execution strategies, steps, and organizational structures. Participants will learn about the four P's of project strategy execution, the organization breakdown structure, and project organizational charts. The course also covers project stakeholders, RACI matrices and guidelines, and the statement of work in project management, including its usage and components. By the end of the course, students will have gained knowledge of these essential project management concepts and be able to apply them effectively in managing projects. The course will provide practical examples and case studies to enhance learners' understanding of the material. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Execution Strategies Self-paced pre-recorded learning content on this topic. Project Execution Strategies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of this course is to provide participants with a comprehensive understanding of Talent Management, including the War for Talent and talent types, Competency-based Management, Four Stages of Competence, Competency Architecture, Recruitment and Retention practices, and Succession Planning and its Process. Participants will gain insight into effective Talent Management practices that are crucial to an organization's success in attracting, developing, and retaining top talent. After the successful completion of the course, you will be able to learn about the following, War for Talent and talent Types. Competency-based Management. Four Stages of Competence. Competency Architecture. Recruitment and Retention. Succession Planning and its Process. The aim of this course is to provide an overview of Talent Management, including the War for Talent and the different talent types, Competency-based Management, the Four Stages of Competence, Competency Architecture, Recruitment and Retention practices, and Succession Planning and its Process. By the end of this module, learners will have gained a fundamental understanding of Talent Management and the key practices involved in effectively managing talent. The aim of this course is to provide an overview of Talent Management, including the War for Talent and the different talent types, Competency-based Management, the Four Stages of Competence, Competency Architecture, Recruitment and Retention practices, and Succession Planning and its Process. By the end of this module, participants will have gained a fundamental understanding of Talent Management and the key practices involved in effectively managing talent. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Effective Talent Sourcing and Retention Self-paced pre-recorded learning content on this topic. Effective Talent Sourcing and Retention Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Talent Acquisition Manager Recruiter HR Business Partner Recruitment Coordinator Employer Branding Specialist Employee Retention Specialist HR Generalist Staffing Manager Talent Development Manager HR Talent Acquisition Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of this course is to equip learners with the knowledge and skills to conduct effective marketing research, while the second aim is to develop their ability to critically evaluate research findings and make informed decisions based on them. After the successful completion of the course, you will be able to learn about the following, Marketing Research. Types of Marketing Research. Marketing Research Methods. Importance of Market Research. The Key Aspects of Market Research. Marketing Research Process. Marketing Research Principles & Ethics. Marketing Research Examples. This course aims to provide learners with a comprehensive understanding of marketing research, including the different types and methods, the importance of market research, the key aspects involved in the research process, and the principles and ethics that should be followed. It also aims to provide practical examples that showcase the use of marketing research in real-world situations. This course aims to provide learners with a comprehensive understanding of marketing research, including the different types and methods, the importance of market research, the key aspects involved in the research process, and the principles and ethics that should be followed. It also aims to provide practical examples that showcase the use of marketing research in real-world situations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Marketing Research Process Self-paced pre-recorded learning content on this topic. Understanding Marketing Research Process Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Market Research Analyst Marketing Research Coordinator Research Manager Consumer Insights Analyst Marketing Data Analyst Market Intelligence Manager Customer Insights Manager Marketing Strategist Brand Manager Product Development Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

"This course aims to explore the intricate link between buyer behavior and effective promotional strategies, emphasizing e-consumer behavior within the digital landscape. Participants will delve into the pivotal role of digital technologies in elevating customer experience, leveraging algorithms, artificial intelligence, mastering online complaint resolution, and post-purchase management. Moreover, it covers integrated marketing communications and relationship marketing, equipping learners with the expertise to assess marketing metrics for proficient customer relationship management upon completion." "After completing this course successfully, learners will gain proficiency in the following key areas: Understanding buyer behavior and effective promotional strategies. Analyzing e-consumer behavior in the digital realm. Implementing digital technologies to enhance customer experience. Harnessing algorithms and Artificial Intelligence for effective utilization. Excelling in online complaint handling and post-purchase management. Implementing integrated marketing communications and relationship marketing strategies. Evaluating marketing metrics for proficient customer relationship management." This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. It will examine the impact of digital technologies on customer experience, including the use of algorithms and artificial intelligence. The course will also cover topics such as online complaint handling and post-purchase management, integrated marketing communications, and relationship marketing. Additionally, students will learn how to evaluate marketing metrics to manage customer relationships effectively. This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Communication Self-paced pre-recorded learning content on this topic. Managing Customer Experience Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Experience Communication Manager Customer Journey Communication Specialist Experience Design and Communications Lead Customer Relations Communications Coordinator Brand Experience Manager Customer Engagement Strategist Digital Customer Experience Manager Customer Experience Communications Analyst User Experience Communication Consultant Customer Insight and Engagement Officer   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of this course is to help the learner appreciate the value of investment analysis and how important it is for people who want to reach their financial objectives. After the successful completion of the course, you will be able to learn about the following; Understand the difference between direct and indirect investments and the advantages and disadvantages of each in terms of risk and return. Learn the key measures of return and risk used in investment analysis, including expected return, standard deviation, and Sharpe ratio, and how to calculate them. Explore the determinants of the required rate of return, including risk-free rate, market risk premium, and beta, and understand how these factors affect investment decisions. Gain a solid understanding of correlation and coefficient of determination, and how they are used to measure the strength and direction of the relationship between two assets. Dive into the concept of returns, including the different types of returns such as capital gains, dividends, and interest, and how they impact investment analysis and decision-making. Discover the effect of diversification on investment risk, and how to construct a diversified portfolio that balances risk and return. Investment analysis is critical for individuals seeking to achieve their financial goals. Whether you are a seasoned investor or just starting out, understanding investment analysis principles can help you make informed decisions and achieve optimal returns on your investments. This course will provide a comprehensive introduction to investment analysis, covering everything from the basics of investment vehicles to the intricacies of portfolio construction and risk management. By the end of this course, you will have a solid foundation in the principles and practices of investment analysis, enabling you to confidently navigate the world of finance and achieve your financial objectives. Join us on this exciting journey to master the art of investment analysis and take control of your financial future! The aim of this course is to make the learner understand the importance of investment analysis which is critical for individuals seeking to achieve their financial goals. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Investment Analysis Self-paced pre-recorded learning content on this topic. Introduction to Investment Analysis Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Investment Analyst Portfolio Manager Financial Advisor Financial Planner Trader Wealth Manager Investment Banker Asset Manager Risk Manager Hedge Fund Manager Private Equity Investor Corporate Finance Manager Entrepreneur Regulator Policy Analyst Business Executive Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course prepares the learner to deal with human resources' ethical and legal challenges while complying with the relevant laws and regulations.The learner will be able to formulate policies under the ethical and legal framework affecting human resource management. After the successful completion of this lecture, you will be able to understand the following: Employment Legislation and Compliance. Rights And Responsibilities Of Employment. Data Protection. Conditions And Contract Terms. Legislative Frameworks. Ethics In Human Resource Management. Complaint And Grievance Management. The course aims to introduce the learner to the legal and ethical consideration in the formulation of the HR strategy and policy. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Legal And Ethical Requirements Of Human Resource Policies QUIZ: Legal And Ethical Requirements Of Human Resources Policies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 2 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.