545 Courses

Watch back our launch webinar for Grow: a new CPD programme created for EAL teachers by EAL teachers!

Selling Skills for Professionals: Part 2 Making the Sale   Course Description   Copyright Ross Maynard 2021   Course Description Welcome to Selling Skills for Professionals: Part 2 Making the Sale.   In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail: Understand the current situation Surface the pain points Exploring the impacts of the pain points Shape the future state Close the sale   The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections.   Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements.   If you want to know how to sell professional services successfully, this is the course for you.   I hope you enjoy the course.     Key Learning Points  On completion of the course, delegates will be able to: Describe a five-stage sales process for professional services Identify the core skillset needed for selling professional services Deploy best practice when creating webinars to engage prospects Explore a prospect’s current situation on an online video call Identify a prospect’s pain points and explore their root causes and impacts Coach a prospect to visualise the future state they would like to get to be resolving the problems identified Handle objections surfaced as the prospect moves towards closing the sale Understand why people buy professional services, and why they don’t buy Reduce buyer’s remorse and plan to develop the client relationship after the sale     Curriculum Module 1: The Foundations for Selling Professional Services Lesson 1: The Purpose of Prospecting Lesson 2: The Selling Professional Services Skillset Lesson 3: Moving Beyond Prospecting Lesson 4: Script for the Webinar Follow-Up Call   Module 2: Building a Case for the Sale Lesson 5: No Pain No Gain Lesson 6: Building a Case: Initial Diagnosis Lesson 7: Building a Case: Root Causes Lesson 8: Building a Case: Impacts Lesson 9: Building a Case: Shaping the Future State Lesson 10: Building a Case: The Gap   Module 3: Closing the Sale Lesson 11: Selling is about Change Lesson 12: A Time to Close  Lesson 13: Closing (At Last)   Module 4: Evasion and Objections Lesson 14: Evasion Lesson 15: Handling Objections Lesson 16: Specific Example of Objections Part 1 Lesson 17: Specific Example of Objections Part 2   Module 5: After the Sale Lesson 18: Aftercare Lesson 19: Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Level 2 HACCP RSPH Training Course

Whether you are a bit of a newbie or consider yourself an Excel guru, this 1 hour FREE webinar will give you at least 10 things that I promise will satisfy two criteria: You don't know them You will use them to make your life easier

An extended group Zoom session covering the science of wire wheels & some very useful practical applications What you will learn: Part 1: How a wire wheel works Wheel patterns - Radial & tangential, Tramlines & crosses, Exotic patterns Spoke count identification: Easily distinguish between 32 spoke, 36 spoke and 40 spoke wheels instantly, without counting. Part 2: The unique Colwood Wheel Works wheel configuration chart (this will be sent to you by email): How to use it & how to work it all out without the chart. (Hint: it's easier with the chart) Practical use of wheel configurations to work out spoke lengths. Part 3: Weight and how it effects performance. Wheel weight v frame weight. Sprung weight v unsprung weight. There will be a short Q & A time between each part and another Q & A at the end of the course.. The content of this course is relevant to all wire wheels: motorcycles, bicycles, wheelchairs, sulkies, and pretty much every other place where you will find a tensioned wire wheel.

If you are creating videos and either spending loads of time creating the subtitle files or even paying to have them created then look no further. This simple and easy exercise will enable you to create subtitles in seconds and is as easy as copy and paste.

Do you want to learn more about how babies experience museums to help you to develop, or improve provision for this audience and their parents/carers?   About this training  This training webinar is led by Professor Anna Franklin and Dr Alice Skelton from the Sussex Baby Lab. The Sussex Baby Lab is a team of researchers at the University of Sussex who conduct fun and friendly experiments with babies to understand how they see, think and learn.  They are joined by Nicola Wallis from the Fitzwilliam Museum, Cambridge and Anna Murray from National Galleries Scotland – Modern One, Edinburgh, who will talk about their work with babies and their parents/carers.   The session will help you to:  understand the importance of this work gain an insight into how babies see, think and learn in museum spaces think about how to develop provision for babies in your organisation gain inspiration from case studies to take your own work forward take away top tips to inform your practice. Take a look at the full schedule.    Who should attend?  This training is aimed at staff who work in museums, art galleries and heritage sites and are interested in either beginning to offer provision for families with babies or developing their current offer.  

Mercer’s Financial Education Clinic – Helping You Plan for the Future We are excited to invite you to Mercer’s Financial Education Clinic, a group session designed to help you take control of your financial future. This session will provide expert guidance on key financial topics, equipping you with the knowledge to make informed decisions about your finances. What Will Be Covered? During this session, we will explore: The importance of making a will and the potential risks of not having one The role and significance of Power of Attorney documents An overview of inheritance tax Possible planning strategies and solutions to manage estate matters effectively This interactive session will give you the opportunity to gain practical insights and ask questions to help you better understand how to plan and protect your financial legacy. Whether you're thinking about the future for yourself or your loved ones, this session will provide valuable guidance to support your estate planning journey. We encourage all employees to attend and take advantage of this valuable financial education opportunity. Session Details: Date: 12th November 2025 Time: 9:30 a.m. – 10:30 a.m. Location: Virtual

"Learn video marketing essentials for the financial sector—discover what content to create, how to make it on a budget, and where to use it for maximum impact."

Level 2 Nutrition and Health Course - RSPH This nutrition course is useful for those who wish to gain or enhance their nutrition and health knowledge. Objectives of this nutrition course are: The course will enable participants to: • Understand healthy eating guidelines and how these differ from the average UK diet • Identify factors that influence food choice • Know how to source nutrition information from reliable sources • Identify the main diseases in the UK that are linked to food intake and state how food/drink choices, preparation and cooking methods can impact on a person’s health • Describe how food allergies and food intolerances can affect individual wellbeing • State how food/menu labelling helps the consumer identify healthy options as part of a healthy diet The course is suitable for those working in catering, care, leisure, public health and fitness sectors. Also suitable for beauty therapists, childminders, nannies or anyone interested in nutrition for personal reasons. Taught by our BSc Hons Nutrition and Dietetics trainer. This Level 2 Nutrition course takes place online, via a video conferencing webinar platform. Our highly experienced nutrition trainer, will take you through the course content. You will take part in some course activities and a mock (practice) exam. You will have 30 min lunch break and a short comfort break mid afternoon. The special offer only applies to candidates who attend online training. Attend a one day training course (online) and sit your exam at our office in London, close to Clapham Junction station. Exams are usually scheduled for Saturday or Sunday early morning. All course material will be emailed to you to print or, for a small additional fee, the materials can be posted to you. Contact us to book training. We also provide this training course at business locations.