2677 Courses

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Sessions Note that this will be a two-day course run on consecutive days and the date of day one is shown in the booking system schedule. Online event This online course will be delivered using CISCO Webex. You will need to have a good internet connection, a suitable device with a camera and microphone such as a laptop, and headphones. Level of study This Level 5 programme is the equivalent standard of a unit of a foundation degree or a unit of a first year of an honours degree. Details We will address the following key themes and their impact on the Water Industry as it prepares for PR19 and beyond. Innovation and business performance and using innovation to improve operational processes throughout the business. Financial and social benefits; efficiency, SIM, customer service, safety. resilience Radical and incremental innovation Innovation to gain competitive advantage Creativity and innovation – what conditions and processes are required to encourage them? Instructions This online course will be delivered using CISCO Webex. You will need to have a suitable device with a camera and microphone such as a laptop. If you have any questions about what is required please contact us on enquiries@learninganddevelopment.associates. Qualification All learners taking the qualification will need to produce identification to enable ProQual registration. This can take the form of a: Passport Driving Licence Construction Skills Certification Scheme Card (CSCS Card) Construction Plant Competence Scheme Card (CPCS Card) If none of the above are available to the learner, a photograph with a statement confirming their identity, dated and signed, along with a utility bill, would be acceptable.

Level 2, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service might be today, an indispensable skill if you want to work or start your own business! Take a look at this Customer Service L2 Course at https://knight.training/products/customer-service-level-2 and come train with us in Knight Training.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 3, 4 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access