ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS
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Duration 3 Days 18 CPD hours This course is intended for This course is designed for administrators who install, manage, and monitor IBM© DataPower Gateway Appliances. The course is also relevant for developers who administer appliances. Overview Configure an appliance for its initial deployment Download and upgrade the firmware on the DataPower appliances Create and manage user accounts, groups, and domains Configure Secure Sockets Layer (SSL) to and from DataPower Appliances Troubleshoot and debug services by using the problem determination tools, logs, and probes that are provided with the DataPower appliance Configure logging of messages to external locations IBM© DataPower Gateway Appliances are network devices that help secure, integrate, and optimize access to web, web services, mobile, and API workloads. Through instructor-led lectures and hands-on lab exercises, you learn how to run various administrative procedures, from initial installation and setup through ongoing maintenance of the appliances in production. You learn about the available management interfaces, such as the command-line interface (CLI), Web Management graphical interface, and XML Management Interface. You also learn how to use these interfaces to run various administrative tasks, such as upgrading firmware, running backup and restore operations, and configuring user accounts and domains. The course includes some information on upgrading firmware and working with DataPower hardware appliances. Course introductionDataPower deployment environmentsInitial setupManaging firmwareExercise: Upgrading image firmwareDataPower administration overviewUsing CLI and the XML Management Interface to configure appliance accessExercise: Using the CLI and the XML Management Interface to manage DataPower appliancesDataPower services overviewUsing the Web Management Blueprint Console to configure appliance accessTroubleshootingExercise: Using the troubleshooting tools to debug errorsDataPower cryptographic tools and SSL setupExercise: Securing connections with SSLLogging and log targetsExercise: Logging to an external systemCourse summary
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About this Virtual instructor Led Training (VILT) The Subsea Production Engineering Virtual instructor Led Training (VILT) course provides an overview of all of the functionalities and key interfaces of subsea equipment. The VILT course will refer to relevant industry engineering standards for subsea equipment, subsea tie-backs and critical operational requirements. The sessions will cover challenges associated with equipment design and installability, as well as a new module on subsea tie-backs. The primary learning objectives for this VILT course are met through a combination of interactive presentations, discussion and exercises. Training Objectives By the end of this VILT course, participants will be able to: Apply the requirements of related industry standards (API 6A/ 17D, API 17A etc.) engineering standards Understand the barrier and qualification requirements Identify the barriers in place given a specific mode of operation Evaluate and select which tree alternatives are valid based on the key design drivers Identify and describe the key design drivers Explain the importance of well kill rate Describe which tree alternatives are valid for certain scenarios based on an evaluation of the key tree design requirements Examine what effects subsurface requirements may have on tree design Understand the challenges associated with designing equipment for manufacturability and installability Recognise the implications of design changes to specific components and the effects on transportation and installation (such as what type of vessels, lifting equipment, and tools to use and the logistical requirements) Recognise the implication of design changes on manufacturability of subsea equipment Target Audience This VILT course provides a comprehensive understanding of the equipment used in subsea production systems. It is designed for petroleum engineers, production engineers, subsea project engineers and is also highly suitable for cost, planning, offshore installation and offshore operations engineers. Anyone directly or indirectly involved with subsea equipment will benefit from attending this VILT course - from engineers installing the equipment to procurement staff looking to understand more. Training Methods The VILT course will be delivered online in 4 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 4 half-day sessions, 4 hours per session (16 hours in total). Trainer Most of his working life, your expert course leader has been in a role that has enabled him to pass on skills and knowledge to others. A full-time role in Training and Development came about in 1996 with the offer to take up a full-time teaching post at Aberdeen College. In 1998, he was recruited by Kvaerner Oilfield Products, an Oil & Gas industry company, specialising in Subsea Control Systems, to develop and implement a Training & Competence program acceptable for its staff of over 600 and their client companies - a challenge he could not resist. In 2003, he broadened his horizons and became an independent Training & Development consultant. Building a reputation for delivering training and development to the Oil & Gas industry to the highest standards, he later joined Jee Ltd, a leading subsea engineering and training company based in Aberdeen. He was tasked with a wide portfolio of training, coaching & mentoring to achieve high levels of competence for the client's staff and customers. He is also a Science and Engineering Ambassador (Scotland), promoting the need for engineers and technicians for Scotland's industries, a frequent consultant to the European Economic & Social Committee for standardising Vocational Skills training and competence throughout the EU. He holds memberships in the Society of Operations Engineers, Chartered Institute of Personnel & Development and Society of Underwater Technologies. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
About this Training Course This intensive 5 full-day has been designed as a separately bookable course comprising 3 days of Well Integrity (Basic) and 2 days of Advanced Well Integrity. The intensive 3 full-day course will equip the participants with a thorough knowledge of well integrity management and risk assessment in producing assets. Based on the regulatory requirements and using real examples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical decision, both from a safety and economic perspective. A consistent approach to decision-making provides certainty within the organisation, focusing effort, and spending wisely. The decision-making steps will be set out to ensure all critical aspects are captured consistently. Risk analysis approaches used by different organisations and examples of risk management and risk-ranking methods will be discussed. The 2 full-day course will deepen the participants' knowledge of well integrity management, and skills for designing, operating, and maintaining well equipment. The ultimate goal is to optimise productivity at the lowest Unit Operating Cost (UOC) and to maintain mechanical integrity throughout well life cycle. Well Integrity management is looked at in three distinct stages. The first stage is during the well design which includes material selection, engineering design, cement design, coating and inhibitors and cathodic protection. The second stage is monitoring the well during the life of the well, locating possible leaks and / or loss of metal. The last stage is to manage and control any well integrity issues using specialised products, services and techniques. Training Objectives 1. Well Integrity Training: Upon completion of this course, the participants will be able to: Define the building blocks of a successful well integrity management system Develop an approach to risk management, understand risk analysis and methods applied across the industry How do we 'Make Wells Safer', learn about emerging technologies for well integrity problem diagnosis and new techniques available to 'repair' the issues Execute the basic elements of well integrity management training for field operators Evaluate well design elements that enhance or hinder well integrity status definition during the operating phase of the well life-cycle Gain the demonstrable benefits of well integrity management from field experience Review cases studies and discuss them to enhance knowledge and take on board lessons learned 2. Advanced Well Integrity: Define well integrity well categorization based on compliance to the barrier policy outlined in the regulations and develop an approach to risk management Discuss well-completion design and construction to create a 'integer' well with the lowest life cycle maintenance cost from a WIM perspective Monitoring and surveillance of well integrity, focusing on barrier competence such as cementing and corrosion Investigate and manage well integrity issues, causes & potential solutions Understand repairs needed to address 'Loss of Well Operating Envelope' Gain an overview understanding of Well Suspension & Well Abandonment Discuss further case studies as well as conduct a post course test Target Audience Invaluable for production, operations, and integrity professionals involved in implementing & managing well integrity and seeking to improve performance. It is also essential for those who need to develop and implement such systems, or who have a general need to know and understand more about well integrity management. The course will also provide a fresh approach for senior professionals and managers. Designed for professionals in the oil and gas industry who are involved in the design, construction and operation of wells from the following disciplines: Production Maintenance Production Operations Drilling Engineering Safety engineering Well Intervention Well Integrity Engineering Asset Management Course Level Intermediate Advanced Trainer Gordon Duncan has over 40 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in well intervention and completions. After a number of years working for intervention service companies (completions, slickline & workovers), he joined Shell as a well service supervisor. He was responsible for the day-to-day supervision of all well intervention work on Shell's Persian/Arabian Gulf platforms. This included completion running, coil tubing, e-line, slickline, hydraulic workovers, well testing and stimulation operations. An office-based role as a senior well engineer followed. He was responsible for planning, programming and organising of all the well engineering and intervention work on a number of fields in the Middle East. He had a brief spell as a Site Representative for Santos in Australia before joining Petro-Canada as Completions Superintendent in Syria, then moved to Australia as Completions Operations Superintendent for Santos, before returning to Shell as Field Supervisor Completions and Well Interventions in Iraq where he carried out the first ever formal abandonment of a well in the Majnoon Field. While working on rotation, he regularly taught Completion Practices, Well Intervention, Well Integrity and Reporting & Planning courses all over the world. In 2014, he started to focus 100% on training and became the Technical Director for PetroEDGE. Since commencing delivering training courses in 2008, he has taught over 300 courses in 31 cities in 16 countries to in excess of 3,500 participants. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
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