4200 Courses

Overview Learn about Mindfulness and Self Control from industry experts and boost your professional skill. This Mindfulness and Self Control course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Mindfulness and Self Control. You'll also gain the skills of Mindfulness and Self Control to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Mindfulness and Self Control professionals and gain first-hand experience of Mindfulness and Self Control problem-solving. The Mindfulness and Self Control is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Mindfulness and Self Control, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Mindfulness and Self Control will provide you with the latest information and updates of Mindfulness and Self Control. It will keep you one step ahead of others and increase your chances of growth. Why buy this Mindfulness and Self Control? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mindfulness and Self Control there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Mindfulness and Self Control course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Mindfulness and Self Control does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mindfulness and Self Control was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Mindfulness and Self Control is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum The Why of No - why No matters and why it's hard to say Why is No Important? 00:07:00 Why is No Difficult? Your Inner Gopher 00:09:00 Why is No Difficult? Six things that Drive you to Say Yes 00:09:00 The What of No - What to say No to, and when to say it What to do to Challenge your Instincts on No 00:05:00 What to Say No to 00:05:00 Specific things to Say No to 00:05:00 When to Say No 00:08:00 What are your Choices? 00:09:00 When to Say No to Relationships 00:04:00 What does No Mean? 00:04:00 What is Special Time? 00:05:00 The How of No - Here's the meat: how to say NO in lot's of situations How to be Happy with No 00:07:00 How to Decide Yes or No: Six Tools to Help Make Your Decision 00:10:00 How to Decide Yes or No: Six Ways of Thinking about Any Problem 00:05:00 How to Make No Feel Easier 00:09:00 How to Say No 00:04:00 How to say No to Friends and Loved Ones 00:02:00 How to say No to your Customers 00:03:00 How to say No to False Assumptions 00:06:00 How to say No to Temptation 00:04:00 How to Say No to your Colleagues at Work 00:03:00 How to Get on with it: How to say No to Procrastination 00:08:00 How to say No in Negotiations 00:11:00 More Tips on How to Say No 00:05:00 The What if of No - Oh wait! What if? ...Don't worry; I've got you covered What if they Resist your No? 00:12:00 What if you want to Say Yes? 00:04:00 Four 'What if?' Questions 00:04:00 What if you don't Follow my Advice? 00:02:00 Assignment Assignment - Mindfulness and Self Control 00:00:00

Welcome to the 'Elderly Care Worker' course, your gateway to a fulfilling career in healthcare. In this transformative journey, you will embark on a comprehensive exploration of the healthcare profession, focusing on adult nursing and health and social care training. Our innovative approach to learning will equip you with the knowledge and skills needed to provide exceptional care to elderly individuals. Throughout this course, you'll dive into essential topics such as effective communication, infection control, medication administration, and nutrition. You will also gain a deep understanding of legal and ethical aspects of healthcare, ensuring that you provide care that meets the highest standards. By the end of your training, you'll be well-prepared to make a positive impact on the lives of elderly individuals, promoting their health, well-being, and quality of life. Learning Outcomes Master the fundamentals of nursing and healthcare. Demonstrate effective communication in a healthcare setting. Ensure the safety and well-being of patients through infection control. Administer medications with precision and care. Provide comprehensive health and social care to elderly individuals. Why choose this Elderly Care Worker course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Elderly Care Worker course for? Aspiring healthcare professionals. Individuals passionate about elderly care. Students pursuing a career in nursing. Those looking to make a meaningful difference in the lives of the elderly. Anyone seeking a rewarding career in healthcare. Career path Elderly Care Worker: £18,000 - £25,000 Registered Nurse: £24,000 - £39,000 Healthcare Assistant: £17,000 - £21,000 Nursing Home Manager: £30,000 - £45,000 Community Support Worker: £18,000 - £25,000 Social Worker: £25,000 - £40,000 Prerequisites This Elderly Care Worker does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Adult Nursing Training Module 01: Introduction to Nursing 00:17:00 Working in Different Healthcare Settings 00:15:00 Module 03: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 04: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 05: Effective Communication in Nursing 00:47:00 Health and Safety in Nursing 00:47:00 Hygiene in Nursing 00:30:00 Infection Control 00:57:00 Asepsis in Nursing 00:16:00 Medication Administration in Nursing 00:18:00 Module 11: Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00 Health and Social Care Training Module 01: Introduction to Health and Social Care 00:19:00 Communication and its Relevance 00:41:00 Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Role as A Caregiver and Healthcare Professional 00:23:00 Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Important Principles and Policies in Health and Social Care Work 00:20:00 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Safeguarding Vulnerable Individuals 00:49:00 Health and Safety Responsibilities 00:51:00 Module 11: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Elderly Care Worker 00:20:00 Final Exam Final Exam - Elderly Care Worker 00:20:00

🌟 Unlock Success in the Workplace with Mastering Workplace Communication through Active Listening! 🌟   Are you looking to propel your career to new heights? Enhance your professional relationships? Elevate your communication skills to stand out in today's competitive workplace? Welcome to our transformative online course: 'Mastering Workplace Communication through Active Listening.' In this comprehensive program, you will embark on a journey that goes beyond traditional communication methods. Active listening is the cornerstone of effective communication, and this course is designed to equip you with the essential skills to become a master communicator.   🚀 What You'll Gain: Enhanced Communication Proficiency: Learn the art of active listening, enabling you to understand others deeply, fostering trust and cooperation. Improved Interpersonal Relationships: Build stronger connections with colleagues, supervisors, and clients, leading to more productive and harmonious collaborations. Conflict Resolution Expertise: Acquire conflict resolution strategies by listening actively, diffusing tensions, and reaching mutually beneficial resolutions. Career Advancement Opportunities: Stand out in your professional sphere by showcasing superior communication skills, leading to promotions and recognition. Boosted Team Performance: Foster a positive work environment by cultivating listening skills, resulting in increased team productivity and efficiency. 🔑 Course Highlights: Engaging Modules: Dive into interactive modules filled with practical exercises, real-life scenarios, and quizzes to reinforce your learning. Expert-Led Instruction: Learn from industry experts who will guide you through proven techniques and strategies for effective communication. Accessible Anytime, Anywhere: Enjoy the convenience of learning at your own pace, fitting lessons seamlessly into your busy schedule. Peer Interaction: Engage with a community of like-minded individuals, sharing experiences and insights to enhance your learning journey.   🎓 Who Should Enroll: Professionals seeking to excel in their careers by mastering communication skills. Team leaders, managers, and supervisors aiming to create cohesive and productive work environments. Individuals aspiring to build stronger personal and professional relationships through effective communication.   🌟 Enroll Now and Empower Your Communication Skills Today! 🌟 Invest in yourself and your future success by enrolling in 'Mastering Workplace Communication through Active Listening.' Join countless professionals who have transformed their careers through effective communication. Don't miss this opportunity to unlock your full potential in the workplace! Sign up now to gain immediate access and start your journey toward becoming a master communicator! Course Curriculum INTRODUCTION Promo Video - Listening Skills The Ultimate Workplace Soft Skills 00:00 LISTENING TACTICS & STRATEGIES Quick Wins - The Cell Phone Secret to Good Listening Skills 00:00 Stacking the Listening Environment in Your Favor 00:00 The Telephone Listening Trap Will Never Catch You Again 00:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:00 Setting Just One Agenda Item Listening 00:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:00 It's Even Easier to Listen When You Do This 00:00 Technology Will Eat Your Brain Unless You Do This 00:00 Using Your Most Effective Body Language Tool 00:00 The Best Listening Body Language From the Neck Down 00:00 Reading the Speaker's Body 00:00 Connecting At the Emotional Level with Your Colleague To Hear All 00:00 Mastering the Art of NOT Interrupting 00:00 Asking for Clarification Is A Great Form of Listening 00:00 Engaging in Conversation at Just the Right Time 00:00 Strong Listening Creates Strong Reactions From You 00:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:00 Using The Magic of Pen and Paper Tools to Your Advantage 00:00 Summarizing the Conversation Is Great for You and Your Colleague 00:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:00 CONCLUSION Conclusion - Your New Reputation As a Great Listener! 00:00

Social media technology has brought about a revolutionary change in the marketplace with its increased influence over consumers, marketers, and brands. Consumers now have more opportunities to interact with each other and voice their opinions regarding any product or issue. Thus, digital marketing has taken the front seat in the campaign for any brand or product. If you're an entrepreneur, marketer or want to master social media marketing, SEO, and online marketing- this Social Media Marketing Level 7 is perfect for you.  Do you want to market your business for free without any costly adverts? This Social Media Marketing Level 7 will train you how to set up a simple yet powerful digital marketing strategy for your business online. This social media marketing course will also give you a detailed overview of the science and art of using social media marketing to drive more traffic to your website for free. You'll also learn how to create attractive and SEO friendly content that will engage your target audience.  Our Social Media Marketing Level 7 will help you familiarise with all the useful tips and tricks which you'll need to create a powerful digital marketing strategy. Enrol now and acquire the tools to master social media marketing for your business.  Learning Outcomes of The Social Media Marketing Level 7 Expand your knowledge of social media marketing and understand how it boosts business Get a solid understanding of leading social media platforms and learn how to use them effectively for your business Explore various SEO techniques to help your blog or website rank higher in Google search Learn how to create an engaging social media marketing post Understand how to create a social media schedule to help your organise your marketing goals and objectives Learn how to write engaging blogs and content to drive more traffic to your website Understand how a powerful social media community can help you with brand building Familiarise with consumer psychology and learn how to use consumer trends to increase sales for your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certification from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Social Media Marketing Level 7 is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.

🌟 Unlock the Full Power of Microsoft Excel 2019! 🌟 Ready to take your Excel skills to the next level? Dive into our comprehensive online course - 'Microsoft Excel 2019 - Advanced Level Training' - designed to transform you into an Excel maestro! 🚀 Here's What You'll Master: 📊 Section 1: Excel - Advanced - Get hands-on with advanced techniques and shortcuts to streamline your workflow. 📂 Section 2: Working with Multiple Workbooks - Seamlessly manage multiple workbooks and boost your productivity effortlessly. 🔒 Section 3: Protecting Worksheets and Workbooks - Learn how to safeguard your data with robust protection strategies. 📝 Section 4: Conditional Formulas - Unravel the power of conditional logic and unleash the true potential of formulas. 🧮 Section 5: Advanced Functions - Elevate your Excel expertise by mastering complex functions for data analysis. 📚 Section 6: Text Based Functions - Manipulate text effortlessly and efficiently with advanced text-based functions. 🔍 Section 7: What IF Tools - Explore the 'What If' analysis tools to make informed decisions and predictions. 🏁 Section 8: Excel Advanced - Conclusion - Wrap up with a comprehensive understanding and practical application of advanced Excel features. 🎁 Section 9: Bonus #1 - Advanced Pivot Tables - Delve into bonus content covering advanced techniques for Pivot Tables, a must-have skill for data analysis pros. 🌟 Why Choose Our Course? 🔐 Expert Guidance: Led by seasoned Excel professionals, ensuring clarity and depth in learning. 🔄 Practical Assignments: Apply your newfound skills through real-world exercises. 📈 Career Growth: Elevate your career prospects by mastering sought-after Excel abilities. 🌐 Accessible Learning: Study at your own pace from anywhere, anytime with our user-friendly online platform. 🤝 Join our vibrant community of learners dedicated to mastering Excel's advanced functionalities. 💡 Enroll now and revolutionize your Excel prowess with 'Microsoft Excel 2019 - Advanced Level Training'! Don't miss this chance to become an Excel wizard! 💡   Course Curriculum Section 1 - Excel - Advanced Excel Advanced Introduction 01:39 Advanced Shortcut Keys 02:58 Section 2 - Working with Multiple Workbooks Tracing Precedents 00:00 Tracing Dependants 00:00 Watch Window 00:00 Show Formulas 00:00 Section 3 - Protecting Worksheets and Workbooks Protecting Cells in a Worksheet 00:00 Protecting the Workbook Structure 00:00 Encryption with Passwords 00:00 Section 4 - Conditional Formulas Name Ranges 00:00 Simple IF Function 00:00 IF, AND 00:00 IF, OR 00:00 Nested Formulas 00:00 CountIF and CountIFs 00:00 SumIF and SumIFs 00:00 Section 5 - Advanced Functions Advanced VLookUp 00:00 IF and IS Error - Part 1 00:00 IF and IS Error - Part 2 00:00 Advanced Index Match 00:00 Dates - Part 1 00:00 Dates - Part 2 00:00 Replace and Substitute - Part 1 00:00 Replace and Substitute - Part 2 00:00 Section 6 - Text Based Functions Left, Right and Mid Function 00:00 Search Function 00:00 Concatenate and Search 00:00 Indirect - Static 00:00 Indirect - Dynamic 00:00 Section 7 - What IF Tools Goal Seek 00:00 Data Tables 00:00 Scenarios 00:00 Solver 00:00 Section 8 - Excel Advanced - Conclusion Excel Advanced - Conclusion 00:00 Section 9 - Bonus # 1 - Advanced Pivot Tables Building a Mini Dashboard 00:00

The Wellbeing Ambassador Programme is our comprehensive wellbeing training for leaders. It is based on evidence-based positive psychology research to help those who lead others to confidently support wellbeing.

What You'll Learn An introduction to reactive expressions - how they differ from base R functionality and why they are needed within Shiny. Simple reactive expressions - creating dynamic data expressions Reacting to user-initiated actions - how to get your dashboard to adapt dynamically to user inputs Nested reactions - more complex relationships where multiple actions need to bee accounted for About The Trainer Jeremy has been using R since the very first day of his career in 2005, when it was better known as a mere letter of the alphabet! As an early adopter of the language, he’s seen it evolve – from its ugly initial versions to more elegant analytics solutions underpinned by the tidyverse, on which this course is focused. He is a regular speaker on UK R circuit and co-organises a number of R-community groups, including LondonR, ManchesterR & BrightonR, and the infamous EARL conference! About Us Datacove are a data and analytics consultancy specialising in customer analytics, marketing analytics and process automation. With over 20 years of combined experience in the industry we answer the questions that sit at the heart of every business, from who your customers are, to where and how you find more of them and how much you need to spend to do so. We also automate your most painful business processes, removing the 20+ hours you spend on them per week, forever! Extra Information Our courses are delivered during core office hours, ensuring they fit seamlessly into your work schedule. Once your booking is confirmed, we will send you a Microsoft Teams link, allowing you to join the session with ease.

'Lockdown Procedure for Schools' Approved Online Training

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about animation and design Understand the core competencies and principles of animation and design Explore the various areas of animation and design Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert animator expert Make Money With Animation And Design Course Master the skills you need to propel your career forward in animation and design. This course will equip you with the essential knowledge and skillset that will make you a confident animator expert and take your career to the next level. This comprehensive make money with animation and design course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this make money with animation and design course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective animation and design practice and equip you with the essential skills, confidence and competence to assist you in the animation and design industry. You'll gain a solid understanding of the core competencies required to drive a successful career in animation and design. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for animator expert or for people who are aspiring to specialise in animation and design. Enrol in this make money with animation and design course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive make money with animation and design course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this animation and design can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This make money with animation and design course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This make money with animation and design course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to The Course Introduction to Making Money with your Skills 00:04:00 Your potential to earn $1000 a month or more 00:08:00 Your earning potential 00:07:00 Setting Up for Success How to create a profitable User Account 00:03:00 Recommendations for your new Fiverr Account 00:11:00 Service ideas to earn money with your New Skills 00:07:00 Making the Hard Work Easier 00:06:00 Strategy to Find The Best Ideas for Gigs 00:10:00 Creating Gigs that sell 00:07:00 Writing a great Description for your Gig 00:03:00 Promotion and Traffic Getting Traffic with Gig Optimization 00:07:00 Getting Traffic by promoting outside of Fiverr 00:08:00 Paid Campaigns to promote your Gigs 00:04:00 Using Facebook Ads 00:17:00 Taking Your Service to The Next Level Handling Customer Service 00:07:00 Handling Difficult Customers 00:09:00 How to upgrade your Fiverr Account 00:08:00 Helping more and getting more sales 00:08:00 Conclusion Making more money 00:07:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00