2677 Courses

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

***Note: Offer is Valid for the First 10 Learners Only*** In the modern world, education and training standards are constantly evolving. This Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) course is a vital tool for professionals who want to succeed in the Quality Assurance field. Recognised by Ofqual and the British Government, this course isn't just another academic credential. It's your gateway to meeting and exceeding the national standards in education and training. Learn from the Best, Be the Best Under the guidance of industry experts, you'll embark on a learning journey that is both enriching and practical. Our instructors bring a wealth of experience and are dedicated to nurturing your potential. Moreover, with our course being recognised by Ofqual and the British Government, your qualification will be respected across the UK and widely acknowledged by employers and educational institutions globally. So enrol today and be one step closer to success. The course is recognised by Ofqual and the British Government as a regulated qualification that meets the national standards for education and training. Upon completing this course, you can pursue different roles such as an Internal Verifier, Quality Assurance Coordinator, or Training Manager within educational institutions, corporate training departments, or vocational training organisations. This qualification is especially beneficial for those looking to step into leadership roles in education and training. You will be able to oversee and improve the quality of teaching and assessment practices. Why this Job Ready Program is a Perfect Package for You! So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our {Course_Title}: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking professionals. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Your journey doesn't stop there. The skills and knowledge you acquire will be instrumental in pursuing higher-level positions such as Head of Department, Director of Studies, or even a Consultant in Educational Quality Assurance. You can also pursue higher education and get better qualifications. So why wait? Enrol today and take the first step towards becoming a qualified assessor. With the Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF), you'll have a more fulfilling and rewarding career in education and training. The package includes the following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support and Consultation On-Demand Customer Service Assignment, Observation, and Report Templates. **Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)** Unit 1: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit 2: Internally Assure The Quality Of Assessment Course Duration Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or another appropriate provider of education or training. Guided Learning Hours for this qualification is 90. Total Qualification Time This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes. Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for a qualification is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 120 hours. Method of Assessment Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification Successful candidates will be awarded a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) from Focus Awards Limited. Progression Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice Level 4 Diploma in Learning and Development. Who is this course for? The Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF)course is perfect for: Education and training professionals looking to improve their skills and career prospects Individuals responsible for the quality assurance of assessment processes and practices within their organisation Those seeking a regulated qualification recognised by Ofqual and the British Government Anyone looking to make a real difference to the future of education and training in the UK. Anyone looking to give their career a boost Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. Career path After receiving the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) certification, you would be eligible to function as a competent professional as: Professional EQA Professional IQA Practitioner Internal quality assurer Market developer Marketing Executive Quality monitoring officer Certificates Hard copy certificate Hard copy certificate - Included

Recent studies show that the nexus of Entrepreneurship, Business Management & Customer Service has become increasingly vital in today's dynamic market landscape. With the rapid evolution of consumer preferences and technological advancements, businesses are seeking professionals who can adeptly navigate these realms. According to recent data from the Office for National Statistics, industries prioritizing customer service, efficient business management, and innovative entrepreneurial strategies have shown a significant uptick in growth, outpacing their counterparts. In response to these trends, our comprehensive Entrepreneurship, Business Management & Customer Service bundle equips learners with the essential tools and insights needed to excel in these interconnected domains. Embark on a transformative journey with our Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma , meticulously designed to empower individuals with the knowledge and skills to thrive in diverse professional settings. Through a curated blend of QLS Endorsed Diplomas and CPD QS Accredited Courses, participants delve deep into the intricacies of customer service representation, entrepreneurship training, and advanced business management practices. With a focus on both theoretical frameworks and practical applications, learners gain a holistic understanding of how these disciplines intertwine to drive organisational success. QLS Endorsed Courses: Course 01: Certificate in Customer Service - Representative at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 04: Entrepreneurial Mindset Course 05: Advanced Pitching for Startups Course 06: Make Business Plans: Forecasting and Budgeting Course 07: Business Law Course 08: Financial Ratio Analysis for Business Decisions Course 09: Capital Budgeting & Investment Decision Rules Course 10: Business Management Course 11: Setting & Achieving Goals Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. It covers Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma. Learning Outcomes: Demonstrate proficiency in customer service principles and techniques at QLS Level 3. Apply entrepreneurial mindset strategies to identify and capitalise on emerging opportunities through Entrepreneurship, Business Management & Customer Service courses. Utilise advanced pitching techniques to effectively communicate business ideas and secure investments by Entrepreneurship, Business Management & Customer Service courses. Develop comprehensive business plans encompassing forecasting, budgeting, and financial analysis over Entrepreneurship, Business Management & Customer Service courses. Navigate legal frameworks and ethical considerations inherent in business operations. Employ critical thinking and decision-making skills to achieve strategic goals in Entrepreneurship, Business Management & Customer Service. In our Entrepreneurship, Business Management & Customer Service bundle, learners delve into an array of topics essential for success in today's competitive business landscape. Through QLS Endorsed Diplomas and CPD QS Accredited Entrepreneurship, Business Management & Customer Service Courses, participants gain comprehensive insights into customer service representation, entrepreneurship, and advanced business management strategies. From mastering the art of effective communication with customers to honing the skills necessary to lead and innovate within organisations, this Entrepreneurship, Business Management & Customer Service bundle provides a holistic approach to professional development. Participants in Entrepreneurship, Business Management & Customer Service courses will explore the principles and practices of customer service at QLS Level 3, equipping them with the knowledge and techniques required to deliver exceptional customer experiences. Additionally, they will delve into the nuances of entrepreneurship, learning to cultivate an entrepreneurial mindset and identify opportunities for innovation and growth. Through advanced courses in business management, participants will develop proficiency in areas such as financial analysis, strategic planning, and decision-making, empowering them to drive organisational success and navigate the complexities of today's business environment. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Entrepreneurship, Business Management & Customer Service package is designed for: Aspiring entrepreneurs keen on honing their entrepreneurial skills in Entrepreneurship, Business Management & Customer Service. Business professionals seeking to enhance their management capabilities in Entrepreneurship, Business Management & Customer Service. Customer service representatives aiming to elevate their service delivery. Students pursuing careers in business administration or Entrepreneurship, Business Management & Customer Service . Individuals transitioning into entrepreneurship from other industries. Professionals looking to expand their knowledge base in Entrepreneurship, Business Management & Customer Service and stay abreast of industry trends. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path This Entrepreneurship, Business Management & Customer Service bundle is beneficial for anyone looking to build their career as: Entrepreneur or startup founder Business manager or director Customer service manager Business consultant Project manager Sales manager Marketing manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Do you want to get some training in the hospitality sector? We are waiting here for you in Knight Training, come to get your Award in Licensed Hospitality Operations now and train with us! This qualification is designed for those new to running or looking to run, licensed retail premises. Don't waste any more time and give us a call on 0330 999 3199 to find more about it!

EA/PA Excellence Workshop Live from London on the 25th of April 2024. Featuring Keynote speaker Reggie Love, former Special Assistant to 44th President of the USA, Barrack Obama. Panel featuring Sophie Chapman, assistant to Steven Bartlett entrepreneur, author, host of the diary of a CEO and youngest ever dragon on BBC's Dragon's Den, Victoria Wratten, CEO of the Executive & Personal Assistants Association. The workshop contains, panel talk, keynote talk and facilitation over key topics from Kate Wood over the course of the day.

This qualification is aimed at individuals who require training in conflict management. It is appropriate for a wide range of sectors, including Security, Healthcare Services, Event Organisers, Customer Service, Teachers and is suitable for anyone who has a customer-facing role, deals with service users or the public.

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This approved Driver Certificate of Professional Competence ( CPC ) course to drive a lorry, bus, coach or any heavy vehicle in the United Kingdom and Europe. ABOUT THIS COURSE: A Driver Certificate of Professional Competence or Driver CPC is a legal requirement for those driving larger vehicles professionally. All drivers who are driving vehicles over 3.5 tonnes, or with 9 passenger seats or more are required to do the Periodic/Driver CPC (as well as the initial where applicable) – 35 hours of CPC training every five years. You must carry evidence of your Driver CPC status when driving professionally and you can be fined up to £1,000 for driving professionally without Driver CPC. WHO ARE THIS COURSE FOR: If you drive any of the following as a means of your principal source of income, you must be CPC certified: • Articulated lorries • Tipper trucks • Bin lorries • Goods delivery lorries • Heavy construction equipment • Buses – both regional and local • Coaches – both regional and continental. COURSE DESIGN: Smart Motorways Vulnerable Road users Emergency First Aid at Work Safe & Fuel Efficient Driving Safe Loading & Manual Handling Driver’s Hours & Tachograph Delivering Outstanding Customer Service ADR Certificate (21hours Driver CPC) Tanker Awareness (7 hours Driver CPC)   COURSE ASSESSMENT: This course be assessed through on-screen multiple choice question test at the end of each session and an observation test. HOW MUCH THIS COURSE COST? Driver CPC Course will cost £499.99. There is no any hidden fess/cost.