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495 Courses

Diploma in Customer Relationship Management (CRM)

4.7(160)

By Janets

Start learning Diploma in Customer Relationship Management (CRM) that will give you enough knowledge and skills to build your dream career. About this course This Diploma in Customer Relationship Management (CRM) helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Diploma in Customer Relationship Management (CRM) is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For: This Diploma in Customer Relationship Management (CRM) is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Diploma in Customer Relationship Management (CRM) related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Overview of Customer Relationship Management Module 02: CRM Basics Module 03: CRM Principles Module 04: CRM in the Future Course Content Module 01: Introduction To Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis In CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future Of CRM Future of CRM 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Diploma in Customer Relationship Management (CRM)
Delivered Online On Demand3 hours 18 minutes
£25

Boost Customer Satisfaction: Join us 1 Day Training in Cork

By Mangates

Customer Service Essentials 1 Day Training in Cork

Boost Customer Satisfaction: Join us 1 Day Training in Cork
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Brighton

By Mangates

Customer Service Essentials 1 Day Training in Brighton

Boost Customer Satisfaction: Join us 1 Day Training in Brighton
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Solihull

By Mangates

Customer Service Essentials 1 Day Training in Solihull

Boost Customer Satisfaction: Join us 1 Day Training in Solihull
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Milton Keynes

By Mangates

Customer Service Essentials 1 Day Training in Milton Keynes

Boost Customer Satisfaction: Join us 1 Day Training in Milton Keynes
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Hamilton, UK

By Mangates

Customer Service Essentials 1 Day Training in Hamilton, UK

Boost Customer Satisfaction: Join us 1 Day Training in Hamilton, UK
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Wolverhampton

By Mangates

Customer Service Essentials 1 Day Training in Wolverhampton

Boost Customer Satisfaction: Join us 1 Day Training in Wolverhampton
Delivered In-Person + more
£595 to £795

Customer Relationship Management (CRM) Strategies

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Customer Relationship Management (CRM) Strategies
Delivered Online On Demand
£12

CRM: Customer Relationship Management with Customer Service Training

By Training Tale

CRM (Customer Relationship Management) Online Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers. Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management). Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections. Why Choose the CRM (Customer Relationship Management) Course from Us Self-paced CRM course, access available from anywhere. Easy to understand, high-quality study materials. CRM Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the CRM course. Course Included Main Course: CRM (Customer Relationship Management) Free Courses Course 01: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the CRM: CRM course] CRM (Customer Relationship Management) Online Training Course Curriculum of CRM Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Method of CRM After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of CRM After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? CRM (Customer Relationship Management) Online Training This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects. Requirements CRM (Customer Relationship Management) Online Training There are no specific requirements for this CRM: CRM course because it does not require any advanced knowledge or skills. Career path CRM (Customer Relationship Management) Online Training Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like: CRM Analyst (£25,000 - £35,000) Manager (£30,000 - £50,000) Customer Service Manager (£25,000 - £50,000) Marketing Manager (£30,000 - £60,000) Sales Manager (£30,000 - £60,000) Certificates Certificate of completion Digital certificate - Included

CRM: Customer Relationship Management with Customer Service Training
Delivered Online On Demand15 hours
£12

Customer Relationship Management (CRM) Training

4.7(160)

By Janets

Start learning Customer Relationship Management (CRM) Training that will give you enough knowledge and skills to build your dream career. About this course This Customer Relationship Management (CRM) Training helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Customer Relationship Management (CRM) Training is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Customer Relationship Management (CRM) Training is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Customer Relationship Management (CRM) Training related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Overview of Customer Relationship Management Module 02: CRM Basics Module 03: CRM Principles Module 04: CRM in the Future Course Content CRM: Customer Relationship Management (CRM) Module 01: An Overview of Customer Relationship Management 00:12:00 Module 02: CRM Basics 00:11:00 Module 03: CRM Principles 00:19:00 Module 04: CRM in the Future 00:14:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Relationship Management (CRM) Training
Delivered Online On Demand56 minutes
£5.99