• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

1379 Courses

Communication Skills 1 Day Training in Wakefield

By Mangates

Communication Skills 1 Day Training in Wakefield

Communication Skills 1 Day Training in Wakefield
Delivered In-Person + more
£595 to £795

Communication Skills 1 Day Training in Portsmouth

By Mangates

Communication Skills 1 Day Training in Portsmouth

Communication Skills 1 Day Training in Portsmouth
Delivered In-Person + more
£595 to £795

Communication Skills 1 Day Training in Glasgow

By Mangates

Communication Skills 1 Day Training in Glasgow

Communication Skills 1 Day Training in Glasgow
Delivered In-Person + more
£595 to £795

Communication Skills 1 Day Training in Luton

By Mangates

Communication Skills 1 Day Training in Luton

Communication Skills 1 Day Training in Luton
Delivered In-Person + more
£595 to £795

Quality/ Difficult Conversations (1 Day)

4.3(10)

By The TCM Group

This is a highly interactive programme designed by the communication experts at TCM. The course helps learners to develop essential skills for everyday management. On this programme, delegates learn how to navigate the complex maze of having difficult conversations, managing performance, and giving bad news. Offering a proactive and hands on approach to teaching, the TCM trainers equip delegates with the confidence to have those crucial conversations, to prevent disputes before they escalate out of control and, to be assertive in addressing performance issues to achieve engagement and sustainable outcomes.

Quality/ Difficult Conversations (1 Day)
Delivered Online & In-PersonFlexible Dates
£395

Conflict Management 1 Day Training in Bromley

By Mangates

Conflict Management 1 Day Training in Bromley

Conflict Management 1 Day Training in Bromley
Delivered In-Person + more
£595 to £795

Managing Difficult Conversations

4.8(9)

By Skill Up

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations
Delivered Online On Demand1 hour 6 minutes
£25

Communication Skills 1 Day Training in Corby

5.0(1)

By Mangates

Communication Skills 1 Day Training in Corby

Communication Skills 1 Day Training in Corby
Delivered In-Person + more
£595 to £795

Communication Skills 1 Day Training in Brighton

5.0(1)

By Mangates

Communication Skills 1 Day Training in Brighton

Communication Skills 1 Day Training in Brighton
Delivered In-Person + more
£595 to £795

Mastering Critical Conversations

By IIL Europe Ltd

Mastering Critical Conversations We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan

Mastering Critical Conversations
Delivered In-Person in LondonFlexible Dates
£395