6249 Courses

EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.   Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.   Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.   Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project.    Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.   EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 31st of January & 7th of February from 9:00 AM to 3:30 PM GMT Cost: £650 + VAT

Are you interested in learning how to make polymer clay jewellery? Join us for a fun and informative workshop that will teach you everything you need to know about conditioning the clay, texturing, cutting, shaping the clay, forming and moulding. You'll create a range of finished jewellery pieces that you can take home with you afterwards. This is a great way to learn some new skills and explore a wide variety of style and techniques that are easy enough for beginners but also have room for more advanced learners!

Sleep is essential for everyone, but issues like insomnia can disrupt it, leading to physical and mental health problems. Insomnia can be temporary or persistent, with causes ranging from stress to medical conditions.

Learn how to lino print onto fabric in this workshop run by local artist Suzanne Kemplay at The Arienas Collective in Edinburgh City Centre

This workshop gives you the unique opportunity to experience the basics of two crafts in 1 day in your own personal pairs workshop with one to one tuition. The studios are located in the cottage garden of our home on the Cambridgeshire/Norfolk border. Your experience is private to you and there will be no other students in the studios. The "2 crafts in 1 day" workshop is aimed at those who want to have a go at both of these fun crafts, and come away having learnt some basic techniques for both disciplines. As this is basically a private tuition experience, the course is focused but fun, so would make a fantastic gift. The day can also be experienced by just 1 person (to book this, please refer to our other workshop ""2 Crafts in 1 Day!" 1-2-1 woodturning & pottery experience in 1 day for 1 person" where each person could experience the crafts singularly or together.  This makes for a wonderful Valentine's or anniversary experience, and can also be enjoyed by a parent and child. The morning is spent learning the ropes of woodturning - how to cut and shape wood on the lathe, understanding a little about the different tools required, and making a few pieces to take home. After a light farmhouse-style lunch (which we provide and which we tailor to your dietary requirements), the afternoon then continues with a pottery session. Students can have fun with clay, focusing on some basic hand building methods to get them used to handling the material using the techniques of pinching, coiling, slab building and also throwing on the wheel.  A total of 3 pieces can then be chosen for us to glaze and fire once they have dried sufficiently. When ready, they can either be collected by the student (if they live locally) or I can post them on (I have to charge postage & packaging). Refreshments are provided during both workshops, and a light, rustic farmhouse-style lunch is also included - catering to all dietary requirements. Depending on the weather/time of year, lunch can be taken either out in the cottage garden or in our country kitchen. The sessions are hands-on with expert 1-2-1 tuition - and the student will be able to use all the studio facilities. Each student will also be provided with a certificate of participation for both crafts. About a week before your workshop date, we'll e-mail you again with more details about parking etc. We also offer accommodation in the form of our Crafter's Retreat cabin (www.craftersretreat.co.uk) or we can advise of other local B&Bs.

This Christmas be the envy of your friends and neighbours with a stunning seasonal door wreath created by you! Once you have attended this workshop and learnt these skills you will be able to design and make your festive door wreath year after year. Come and have fun and be inspired this Christmas All materials, tools, tuition and refreshments provided just bring yourself . Suitable for everyone . SUNDAY 8th December 2024 12- 2 PM

This workshop will provide an opportunity to understand and apply a range of commercial analysis tools in a problem-solving environment.

2-part workshop for parents hosted by Rachel Wright, Founder of Born at the Right Time and author of 'The Skies I'm Under'.

Tackle Stress Before It Tackles You! Work-related stress affects 875,000 people every year, and its impacts go beyond the workplace—affecting your mind, body, and personal life. But it doesn’t have to be this way. Join our Stress Management Workshops to: ✔️ Understand the difference between stress and pressure ✔️ Learn the causes of stress in and out of the workplace ✔️ Discover practical coping strategies and build mental resilience These workshops are packed with insights, tools, and strategies to help you take control of your stress levels and improve your well-being—personally and professionally. There are two different ones to choose from - a 2 hour workshop and a 4 hour workshop! Course Contents of 2 hour course: What is Stress Stress versus Pressure Statistics Absenteeism, Presenteeism and Leaveism Workplace Causes of Stress Personal Causes of Stress Short-Term and Long-Term Effects of Stress Coping Strategies Mental Resilience Benefits of this Workshop: In 2022/23. 875,000 people suffered from work-related stress, depression or anxiety The affects of stress are far reaching, affecting one's mind, body, social and personal life Become more aware of what stresses you, what is does to you and find ways to reduce those stress levels

Course Information Designed to develop personal proficiency in audit planning, execution and reporting, this course is meticulously crafted to refine essential audit skill sets. Through immersive scenarios focused on on-site audit conduct (with an alternative Remote Auditing Course available), participants will engage deeply in the audit process. Extending Expertise: Applicable across all audit types, this course builds upon and enriches the foundational concepts taught in RQA's suite of research quality assurance courses. From 'Research Quality Assurance for Good Laboratory Practice' to 'Good Clinical Practice Auditing – Principles and Practice' and 'Good Manufacturing Practice for Investigational Medicinal Products,' this programme extends the scope of learning. Relevance and Value: Relevant to any area of regulated research and development, this course shines particularly in contexts mandating a quality system for audit. Participants with prior audit experience will gain maximum value from this course.  Key Benefits: Enrich your skill set to: Navigate audit processes encompassing planning, execution, reporting, and follow-up Embrace a personalised approach fostering positive audit outcomes Analyse evidence and present cohesive audit findings Recognise the pivotal role of audits in driving continual improvement. Interactive Learning: Structured to foster dynamic engagement, this course encourages delegates to: Engage in discussions, idea development, and problem-solving Exchange invaluable information and experiences. Hands-On Experience: A highlight of this course is the series of practical workshops, where delegates work in small syndicate groups, applying the acquired skills from lectures into real-world scenarios. Tutors Tutors will be comprised of (click the photos for biographies): Andrew Waddell Founder Director, Tower Mains Ltd Rosemary Ichaba Senior QA Associate, Tower Mains Ltd Cate Ovington Director, The Knowlogy Group Ltd Jean McWilliam Associate Director, Alexion View pop up Programme Please note timings may be subject to alteration. Day 1 08:45 Registration 09:00 Welcome and Course Objectives 09:10 What is 'Audit'? Delegates explore the range of audits which they have experienced, define the purpose of each audit type and establish which of those audits are performed to meet regulatory requirements. 09:30 Audits and their Purpose The concepts of quality assurance, quality control, quality management and audit are discussed. 10:30 Break 10:45 Audit Planning The requirements for an effective audit programme and individual audit plans. 11:30 Workshop 1 - Getting the Audit Started Planning for the audit. 12:25 Workshop 1 - Feedback 12:45 Lunch 13:30 Workshop 2 - Getting the Audit Started Arranging the opening meeting. 13:50 Workshop 2 - Feedback Audit initiation. Review and discussion of the role of the opening meeting. 14:25 Auditing Techniques (1) - Data and Documentation Techniques for the conduct of data and report audits are investigated. 14:55 Break 15:10 Workshop 3 - Data and Documentation Audit Conducting an audit of a data package and supporting documentation. 17:15 Close of Day Day 2 09:00 Auditing Techniques (2) - The People Questioning techniques which get the required information from the auditee. 09:45 Live Audit Role Play Auditor and auditee behaviours are explored and strategies developed for successful audit interactions. 10:15 Break 10:35 Audit Closing Meeting An exploration of audit closing meetings. 11:00 Workshop 4 - Audit Observations and Preparing for the Closing Meeting Reviewing and categorising your observations and getting ready to present your case. 11:45 Workshop 4 - Feedback 12:30 Audit Reports The content and distribution of an effective audit report are investigated and the importance of effective written communication is discussed. 13:00 Lunch 13:45 Workshop 5 - Audit Reports and Follow-up Mechanisms for promoting effective corrective and preventive action. Critical review of an audit report example. 14:30 Workshop 5 - Feedback 14:55 Corrective and Preventive Action and Follow-up The auditor's role in monitoring responses to audit and the corrective and preventive actions promised is explored. 15:20 Panel Session An opportunity to get answers to outstanding questions. 15:30 Close of Course Extra Information Course material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. CPD Points 14 Points   Development Level Develop