• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

26024 Courses

Level 3 Diploma in HR and Payroll Management

3.0(2)

By Alpha Academy

The human resources management is the department assigned to ensure the welfare of employees including their wages, compensation, and benefits. It is best to implement an efficient payroll management to make sure employees could receive their salary on time. Developing payroll management skills is possible after taking this Level 3 Diploma in HR and Payroll Management. It is designed to help HR managers and staff to learn the different payroll systems and choose the best system perfect for the needs of the department. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Level 3 Diploma in HR and Payroll Management has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Level 3 Diploma in HR and Payroll Management is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum HR and Payroll Management - Updated Version Human Resource Management Introduction to Human Resources 00:16:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:19:00 Performance Appraisal Management 00:19:00 Employee Relations 00:15:00 Ensuring Health and Safety at the Workplace 00:16:00 Motivation and Counselling 00:19:00 Employee Termination 00:15:00 Employer Records and Statistics 00:11:00 Essential UK Employment Law 00:35:00 Payroll Management Module 1: Payroll Basics 00:10:00 Module 2: Company Settings 00:08:00 Module 3: Legislation Settings 00:07:00 Module 4: Pension Scheme Basics 00:06:00 Module 5: Pay Elements 00:14:00 Module 6: The Processing Date 00:07:00 Module 7: Adding Existing Employees 00:08:00 Module 8: Adding New Employees 00:12:00 Module 9: Payroll Processing Basics 00:11:00 Module 10: Entering Payments 00:12:00 Module 11: Pre-Update Reports 00:09:00 Module 12: Updating Records 00:09:00 Module 13: e-Submissions Basics 00:09:00 Module 14: Process Payroll (November) 00:11:00 Module 15: Employee Records and Reports 00:13:00 Module 16: Editing Employee Records 00:07:00 Module 17: Process Payroll (December) 00:12:00 Module 18: Resetting Payments 00:05:00 Module 19: Quick SSP 00:10:00 Module 20: An Employee Leaves 00:13:00 Module 21: Final Payroll Run 00:07:00 Module 22: Reports and Historical Data 00:08:00 Module 23: Year-End Procedures 00:09:00 HR and Payroll Management - Old Version HR & Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam - Level 3 Diploma in HR and Payroll Management 00:30:00 Final Exam Final Exam - Level 3 Diploma in HR and Payroll Management 00:30:00

Level 3 Diploma in HR and Payroll Management
Delivered Online On Demand
£10.99

Health and Safety at Work: Asbestos, Warehouse , Manual Handling, COSHH & Safety

By Wise Campus

Health and Safety: Health and Safety at Work Course Healthy and Safe workplace! - unlock our Health and Safety: Health and Safety at Work Course to know about protecting others and enhance work productivity. Do you want to save injured workers? Businesses suffer huge losses if workers get injured. Our Health and Safety: Health and Safety at Work Course will help your company adopt a safety culture where safety is seen as an essential component of daily operations, saves time and money. Also Health and Safety: Health and Safety at Work Course fosters the development of a committed, devoted, and healthy staff. You can start establishing a safety culture thanks to the foundation you'll get from taking our Level 5 Health and Safety at Work course. Those who take the Health and Safety: Health and Safety at Work Course will have a solid awareness of the health and safety concerns that are most pertinent to today's workplace. This specialised Level 5 Health and Safety at Work course is for you if you care about your physical and mental health and enjoy learning new things. A thorough introduction to workplace health and safety as well as the importance of creating a safe work environment are covered in the Level 5 Health and Safety at Work course. This Health and Safety: Health and Safety at Work Course teaches students how to ensure that their organisations and workplaces comply with all pertinent laws and regulations. The Health and Safety: Health and Safety at Work Course offers lessons, modules, and quizzes to help learners gain knowledge. At the conclusion, students receive a Professional Certificate that supports their professional development. Enrol our Health and Safety: Health and Safety at Work Course now to have a thrilling experience in this field. Main Course: Health and Safety at Work Course Free Courses are including with this Health and Safety: Health and Safety at Work Course Along with The Health and Safety: Health and Safety at Work Course, We Offer a free Asbestos Course Along with The Health and Safety: Health and Safety at Work Course, We Offer a free Warehouse Course Along with The Health and Safety: Health and Safety at Work Course, We Offer a free Manual Handling Along with The Health and Safety: Health and Safety at Work Course, We Offer a free COSHH (Control of Substances Hazardous to Health) Training Special Offers Of this Health and Safety: Health and Safety at Work Course This Health and Safety: Health and Safety at Work Course includes a FREE PDF Certificate. Lifetime access to this Health and Safety: Health and Safety at Work Course Instant access to this Health and Safety: Health and Safety at Work Course Get FREE Tutor Support to this Health and Safety: Health and Safety at Work Course Health and Safety: Health and Safety at Work Course This Health and Safety: Health and Safety at Workcourse on Managing Health and Safety at Workcourse is intended for those who wish to take on greater responsibility. Managers, team leaders, company owners, and employees at all levels should be aware of the most crucial workplace health and safety principles. It is highly recommended that everyone, from novices to seasoned professionals, periodically review important health and safety matters. Who is this course for? Health and Safety: Health and Safety at Work Course Students, recent graduates, HR managers, business owners, and team leaders can all benefit greatly from taking this Health and Safety: Health and Safety at Work Course. Health & Safety at Work Level 5 Requirements Health and Safety: Health and Safety at Work Course To enrol in this Health and Safety: Health and Safety at Work Course, students must fulfil the following requirements. To join in our Health and Safety: Health and Safety at Work, you must have a strong command of the English language. To successfully complete our Health and Safety: Health and Safety at Work Course, you must be vivacious and self driven. To complete our Health and Safety: Health and Safety at Work Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Health and Safety: Health and Safety at Work Course. Career path Health and Safety: Health and Safety at Work Course This Health and Safety: Health and Safety at Work Course is open to everyone interested in this field, including Health and Safety Managers/Supervisors, HSE, and Health and Safety Officers.

Health and Safety at Work: Asbestos, Warehouse , Manual Handling, COSHH & Safety
Delivered Online On Demand2 hours 36 minutes
£12

OV Connect: Improvisation for Facilitation, Wellbeing and Character Creation

4.4(67)

By Central Film School

Join us in January to kick start your new year with improvisation. This fully interactive session, led by Charlotte Gaughan, will provide an introduction to improvisation, a toolkit of games and exercises for your own practise and a grounding in the key principles of yes-and, listening and spontaneity. It’s also a great opportunity to appease your inner child with over two hours of play. The session will cover: An introduction to improvisation Toolkit of improv games and exercises for facilitation and your own practise Underpinning principles of listening, yes-and and spontaneity Improvisation as tool to develop connection with other performers and an ability to go off script Creating improvised characters, stories, and worlds and where they can take you An opportunity to have fun and play No previous experience needed at all Date: Thursday 18 January Time: 6pm-8.30pm Venue: Studio A, Central Film School, 72 Landor Road, SW9 9HP Deadline: Please register your interest to attend by Friday 5 January 2024

OV Connect: Improvisation for Facilitation, Wellbeing and Character Creation
Delivered In-PersonJoin Waitlist
FREE

Building Batch Data Analytics Solutions on AWS

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Data platform engineers Architects and operators who build and manage data analytics pipelines Overview In this course, you will learn to: Compare the features and benefits of data warehouses, data lakes, and modern data architectures Design and implement a batch data analytics solution Identify and apply appropriate techniques, including compression, to optimize data storage Select and deploy appropriate options to ingest, transform, and store data Choose the appropriate instance and node types, clusters, auto scaling, and network topology for a particular business use case Understand how data storage and processing affect the analysis and visualization mechanisms needed to gain actionable business insights Secure data at rest and in transit Monitor analytics workloads to identify and remediate problems Apply cost management best practices In this course, you will learn to build batch data analytics solutions using Amazon EMR, an enterprise-grade Apache Spark and Apache Hadoop managed service. You will learn how Amazon EMR integrates with open-source projects such as Apache Hive, Hue, and HBase, and with AWS services such as AWS Glue and AWS Lake Formation. The course addresses data collection, ingestion, cataloging, storage, and processing components in the context of Spark and Hadoop. You will learn to use EMR Notebooks to support both analytics and machine learning workloads. You will also learn to apply security, performance, and cost management best practices to the operation of Amazon EMR. Module A: Overview of Data Analytics and the Data Pipeline Data analytics use cases Using the data pipeline for analytics Module 1: Introduction to Amazon EMR Using Amazon EMR in analytics solutions Amazon EMR cluster architecture Interactive Demo 1: Launching an Amazon EMR cluster Cost management strategies Module 2: Data Analytics Pipeline Using Amazon EMR: Ingestion and Storage Storage optimization with Amazon EMR Data ingestion techniques Module 3: High-Performance Batch Data Analytics Using Apache Spark on Amazon EMR Apache Spark on Amazon EMR use cases Why Apache Spark on Amazon EMR Spark concepts Interactive Demo 2: Connect to an EMR cluster and perform Scala commands using the Spark shell Transformation, processing, and analytics Using notebooks with Amazon EMR Practice Lab 1: Low-latency data analytics using Apache Spark on Amazon EMR Module 4: Processing and Analyzing Batch Data with Amazon EMR and Apache Hive Using Amazon EMR with Hive to process batch data Transformation, processing, and analytics Practice Lab 2: Batch data processing using Amazon EMR with Hive Introduction to Apache HBase on Amazon EMR Module 5: Serverless Data Processing Serverless data processing, transformation, and analytics Using AWS Glue with Amazon EMR workloads Practice Lab 3: Orchestrate data processing in Spark using AWS Step Functions Module 6: Security and Monitoring of Amazon EMR Clusters Securing EMR clusters Interactive Demo 3: Client-side encryption with EMRFS Monitoring and troubleshooting Amazon EMR clusters Demo: Reviewing Apache Spark cluster history Module 7: Designing Batch Data Analytics Solutions Batch data analytics use cases Activity: Designing a batch data analytics workflow Module B: Developing Modern Data Architectures on AWS Modern data architectures

Building Batch Data Analytics Solutions on AWS
Delivered OnlineFlexible Dates
Price on Enquiry

DevOps Fundamentals

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Individuals involved in IT development, IT operations or IT service management; Those whose role is touched by DevOps and continuous delivery, such as the following IT roles: DevOps engineers, Product owners Integration specialists, Operations managers, Incident & change managers, System administrators, Network administrators, Business managers, Automation architects, Enterprise architects, Testers Overview Know the emergence of DevOps Know the core concepts and principles of DevOps Know what DevOps means for you as professional and for your organization Know the essence of a DevOps culture Understand the key elements of a DevOps culture Know the important aspects when creating a DevOps culture Know the Operational models of DevOps Understand the need for autonomous teams Understand the impact of DevOps on Architecture with respect to deployment Understand governance within DevOps teams Understand Agile, Scrum and Kanban and how these practices relate to one another Understand how ITSM processes relate to practices in a DevOps culture Understand how lean is used to optimise processes Know how to provide a Value Stream Map for a given process Understand the way to harvest new and innovative ideas Know the impact of automation on Software Delivery processes Understand the benefits and core principles of Continuous Delivery Describe the key cloud principles for DevOps organisations Know the relevance of monitoring and logging DevOps This course is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real-life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps. Introduction Let?s Get to Know Each Other Overview Course Objectives Mapping of the Competence Model with the Course Modules Course Agenda Type of Activities Exam Course Book Technical Glossary Group Activity Module Summary DevOps Introduction Module Objectives Module Topics Emergence of DevOps Core Concepts of DevOps DevOps Agile Skills Association (DASA) Module Summary Module End Questions Culture Module Objectives Module Topics Essence of a DevOps Culture Key Elements of DevOps Implementation of a DevOps Culture Module Summary Module End Questions Organization Module Objectives Module Topics Organizational Model Autonomous Teams Architecting for DevOps Governance Module Summary Module End Questions Processes Module Objectives Module Topics Process Basics DevOps in Relation to ITSM Agile and Scrum 12 Principles of the Agile Manifesto Optimizing Processes Using Lean Business Value Optimization and Business Analysis Using Story Mapping Module Summary Module End Questions Automation Module Objectives 6A Automation Concepts Automation for Delivery of Software Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics 6B Data Center Automation Emergence of Cloud Technology and Principles Cloud Services Concepts in a DevOps Organization Automated Provisioning Concepts Platform Product Characteristics and Application Maturity Module Summary Module End Questions Measure and Improvement Module Objectives Module Topics Importance of Measurement Choosing the Right Metrics Monitoring and Logging Module Summary Module End Questions

DevOps Fundamentals
Delivered OnlineFlexible Dates
Price on Enquiry

Oracle Database - Deploy, Patch and Upgrade Workshop Ed 1

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is intended for Data Warehouse Administrator, Database Administrator, Database Designer, Support Engineer, and Technical Administrator. Overview Upon successful completion of this course, students will be able to Install Oracle Grid Infrastructure for a Standalone Server, Configure ASMLIB and create ASM disk groups, Apply the latest patch set updates to the Grid Infrastructure software, Install Oracle Database software, Use Oracle Restart to manage components, Prepare the Linux operating system for Oracle software installation, Upgrade Oracle Database, Create a container database, Install Oracle Grid Infrastructure for an Independent Server, Create an Oracle Database using DBCA, and Install the latest patch set updates to the Oracle database software. This Oracle Database: Deploy, Patch and Upgrade Workshop gives you detailed information to help you install Oracle Database software. In this course, you will be introduced to Oracle Database Cloud Service. Oracle Database Overview Oracle Database Introduction Oracle Database Architecture Overview Oracle Database Instance Configurations Oracle Database Memory Structures Process Structures Database Storage Architecture Logical and Physical Database Structures Container and Pluggable Database Overview Installing Oracle Grid Infrastructure for a Standalone Server Overview of Oracle Grid Infrastructure for a Standalone Server System Requirements for Oracle Grid Infrastructure Configuring Storage for Oracle Automatic Storage Management (ASM) Installing Oracle Grid Infrastructure for a Standalone Server Upgrading Oracle Grid Infrastructure for a Standalone Server Installing Oracle Database Software Planning Your Installation System Requirements for Oracle Database Preparing the Operating System Using 4 KB Sector Disks Setting Environment Variables Checking the System Requirements Using the Oracle Universal Installer (OUI) Performing a Silent Mode Installation Creating an Oracle Database by Using DBCA Planning the Database Storage Structure Choosing non-CDB or CDB Types of Databases (based on workload) Choosing the Appropriate Character Set Understanding How Character Sets are Used Setting the NLS_LANG Initialization Parameter Using the Database Configuration Assistant (DBCA) Using Oracle Restart Oracle Restart Overview Oracle Restart Process startup Controlling Oracle Restart Choosing the Correct SRVCTL Utility Oracle Restart Configuration Using the SRVCTL Utility Obtaining Help for the SRVCTL Utility Starting Components by Using the SRVCTL Utility Introduction to Upgrading to Oracle Database Upgrade Methods Data Migration Methods Supported Releases for Direct Upgrade Overview of Upgrade Process Performing a Rolling Upgrade Upgrading a CBD Preparing to Upgrade to Oracle Database Developing a Test Plan Performance Testing Requirements for Databases Using Oracle Label Security or Oracle Database Vault Requirement for Databases Using Oracle Warehouse Builder Using the Pre-Upgrade Information Tool Backing Up the Database Installing the Oracle Database Software Preparing the New Oracle Home Upgrading to Oracle Database Upgrading by Using the Database Upgrade Assistant (DBUA) Manually Upgrading to Oracle Database Migrating a non-CDB to a CDB Performing Post-Upgrade Tasks Migrating to Unified Auditing Performing Post-Upgrade Tasks Following a Manual Upgrade Migrating Data by Using Oracle Data Pump Data Pump Overview Migrating by Using Data Pump Importing by Using a Network Link

Oracle Database - Deploy, Patch and Upgrade Workshop Ed 1
Delivered OnlineFlexible Dates
Price on Enquiry

JNCIS - ENT Bundle

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring EX Series switches running Junos ELS. Overview After successfully completing this course, you should be able to: List the benefits of implementing switched LANs. Describe transparent bridging concepts and operations. Describe terms and design considerations for switched LANs. List enterprise platforms that support Layer 2 switching. Configure interfaces for Layer 2 switching operations. Display and interpret the Ethernet switching table. Explain the concept of a VLAN. Describe access and trunk port modes. Configure and monitor VLANs. Describe voice VLAN and native VLAN concepts. Explain inter-VLAN routing operations. Configure and monitor inter-VLAN routing. Explain when a spanning tree is required. Describe STP and Rapid Spanning Tree Protocol (RSTP) operations. List some advantages of using RSTP over STP. Configure and monitor RSTP. Describe the bridge protocol data unit (BPDU), loop, and root protection features. Configure and monitor the BPDU, loop, and root protection features. List and describe various port security features. Configure and monitor port security features. Describe the storm control feature. Configure and monitor storm control. Describe firewall filter support for EX Series Ethernet Switches. Implement and monitor the effects of a firewall filter. List and describe some features that promote high availability. Configure and monitor high availability features. Describe the basic concepts and operational details of a virtual chassis. Implement a virtual chassis with multiple EX4300 switches. Explain the concepts of Ethernet Ring Protection Switching (ERPS). Configure and monitor ERPS. Explain the concepts of Multiple Spanning Tree Protocol (MSTP). Configure and monitor MSTP. This 4-day program includes an overview of protocol independent routing features, load balancing and filter-based forwarding, OSPF, BGP, IP tunneling, switching concepts and operations, virtual LANs (VLANs), the Spanning Tree Protocol (STP), and more. Chapter 1: Course Introduction Course Introduction Chapter 2: Layer 2 Switching Ethernet Bridging Basics Terminology and Design Considerations Overview of Enterprise Switching Platforms Enabling and Monitoring Layer 2 Switching Operations Lab 1: Implementing Layer 2 Switching Chapter 3: Virtual Networks Overview of VLANs Configuring and Monitoring VLANs Voice VLAN Native VLAN Routed VLAN Interfaces Lab 2: Implementing Virtual Networks Chapter 4: Routing Instances Routing Instances Overview Configuring and Monitoring Virtual Switches Chapter 5: Spanning Tree Spanning Tree Protocol Rapid Spanning Tree Protocol Configuring and Monitoring STP and RSTP Protection Features: BPDU Protection Protection Features: Loop Protection Protection Features: Root Protection Lab 3: Implementing Spanning Tree Chapter 6: Port Security MAC Limiting Persistent MAC Learning DHCP Snooping Dynamic ARP Inspection (DAI) IP Source Guard Lab 4: Implementing Port Security Chapter 7: Device Security and Firewall Filters Storm Control Firewall Filters Lab 5: Implementing Storm Control and Firewall Filters Chapter 8: Virtual Chassis Overview of Virtual Chassis Configuring and Monitoring a Virtual Chassis Lab 6: Implementing a Virtual Chassis System Chapter 9: High Availability Features Overview of High Availability Networks Link Aggregation Groups Redundant Trunk Groups Graceful Routing Engine Switchover (GRES) Nonstop Active Routing (NSR) Nonstop Bridging (NSB) Lab 7: Implementing High Availability Features

JNCIS - ENT Bundle
Delivered OnlineFlexible Dates
Price on Enquiry

SCM515 SAP Invoice Verification

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Project team members & Consultants In this course, students become familiar with logistics invoice verification as the final stage in the external procurement process. Students also learn how to enter invoices relating to purchase orders, block them, and release them for payment. Course Outline Introduction to invoice verification Invoice entry and parking Taxes, cash discounts, and foreign currency Invoices for purchase orders with account assignment Variances with and without reference to an item, invoice blocking reasons Invoice reduction, releasing blocked invoices Delivery costs Subsequent debits and credits Credit memos and cancellations Invoice verification in the background Automated processing GR/IR clearing account maintenance Customizing for invoice verification

SCM515 SAP Invoice Verification
Delivered OnlineFlexible Dates
Price on Enquiry

60 Seconds in 60 Minutes (online)

5.0(18)

By Hoolock Consulting

By taking this course, participants will learn how to create an engaging and informative pitch that they can vary each week. This will give them the confidence to deliver their pitch and as a result, they will get more out of the meeting.

60 Seconds in 60 Minutes (online)
Delivered Online On Demand
£20

Minimalist Lifestyle for Beginners

5.0(1)

By Course Gate

Discover how to live with intention and simplicity in our Minimalist Lifestyle for Beginners course. Learn practical strategies to declutter your life, boost productivity, and embrace a more meaningful existence.

Minimalist Lifestyle for Beginners
Delivered Online On Demand1 hour 4 minutes
£11.99