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810 Courses

Advanced Diploma in Customer Care and Relation

4.3(43)

By John Academy

Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00

Advanced Diploma in Customer Care and Relation
Delivered Online On Demand31 hours
£21

Cross-Cultural Awareness Training

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Cross-Cultural Awareness Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Cross-Cultural Awareness Training will help you keep ahead of the pack. The Cross-Cultural Awareness Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Cross-Cultural Awareness Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Cross-Cultural Awareness Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Cross-Cultural Awareness Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Cross-Cultural Awareness Training Bundle Consists of the following Premium courses: Course 01: Cross-Cultural Awareness Training Course 02: Working Effectively Across Cultures Course 03: Equality and Diversity Course 04: Assertiveness and Self Confidence Development Course 05: The Formula to Talk with Strangers Course 06: People Management Skills Level 3 Course 07: Resilience Masterclass Course 08: Customer Relationship Management Course 09: Public Speaking and Presentation Skill Course Course 10: Workplace Confidentiality Course 11: Sexual Harassment Awareness Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Cross-Cultural Awareness Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Cross-Cultural Awareness Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 02: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 03: Equality and Diversity Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 06: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 07: Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience Module 02: 3 Signs That You Are Resilient Module 03: 3 Ways to Boost Your Child's Resilience Module 04: 4 Myths about Resilience to Stop Believing Today Module 05: 4 Reasons Why Resilience Matters in the Workplace Module 06: Become Resilient With the Seven Cs of Resilience Module 07: Top 5 Attributes Of Resilient People Module 08: Top 5 Benefits of Resilience Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life Module 10: What is Resilience? Course 07: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 09: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 10: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 11: Sexual Harassment Awareness Training Module 01: What is Sexual Harassment? Module 02: Sexual Harassment in the Workplace Module 03: The Law and Sexual Harassment Module 04: Addressing Sexual Harassment Module 05: Prevent Sexual Harassment at Work Module 06: Policies and Procedures Module 07: How to Deal with Sexual Harassment in the Workplace? Module 08: Mediation and the Aftermath CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Cross-Cultural Awareness Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Cross-Cultural Awareness Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Cross-Cultural Awareness Training
Delivered Online On Demand
£53

Level 4 Consumer Rights and Commercial Law - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you aware of the legal intricacies shaping commercial interactions in the UK? With consumer rights violations on the rise, understanding commercial law is crucial. In the UK, over 40% of consumers face contract disputes annually. This Consumer Rights and Commercial Law bundle will equip you with the knowledge and skills to navigate the complex world of consumer rights and commercial law, empowering you to protect both yourself and your customers. This bundle on consumer rights and commercial law gives you a thorough understanding of UK business legislation and consumer protection laws. You will delve into the complexities of consumer rights, covering subjects including dispute settlement, contract formulation, and product safety. Essential business practices including customer service, relationship management, and compliance are covered in the supplementary courses. This Consumer Rights at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Sales and Marketing course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Consumer Rights and Commercial Law Bundle Package includes: Main Course: Diploma in Consumer Rights Awareness at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Commercial Law Course 02: Business Law Course 03: Contracts Law UK Course 04: International Law and Human Rights Course 05: Customer Service Training Course 06: Customer Relationship Management Course 07: Compliance Management Course Course 08: Fraud Management and AML Course 09: GDPR Course 10: Cross-Cultural Awareness Training Enhance your professional profile by enrolling today and take a significant step towards excellence in your business practices. Learning Outcomes of Consumer Rights and Commercial Law Analyze consumer rights and identify potential customer concerns. Apply core principles of contract law in business transactions. Explain the legal framework governing international trade. Implement effective customer service strategies aligned with the law. Manage customer relationships with a focus on legal compliance. Identify and mitigate fraud risks within a business setting. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Consumer Rights Get a free student ID card with Consumer Rights Training program (£10 postal charge will be applicable for international delivery) The Consumer Rights is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Consumer Rights course materials The Consumer Rights comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Consumer Rights Awareness at QLS Level 4 Module 01: Introduction To Consumer Rights Module 02: The Consumer Rights Act Module 03: Consumer Contracts Explained Module 04: General Data Protection Regulations Explained Module 05: Fraud Protection Course 02: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law Course 04: International Law and Human Rights Module 01: Basics Of International Law Module 02: Sources Of International Law Module 03: International Law And Municipal Law Module 04: International Organisations Module 05: International Law Of Human Rights Module 06: Private International Law Module 07: International Criminal Law Module 08: Law Of Treaties Module 09: Territory And Jurisdiction Module 10: Law Of The Sea Module 11: International Commercial Law Module 12: International Environmental Law =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Legal consultant Compliance officer Business owner Customer service manager Entrepreneur Law practitioner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Consumer Rights Awareness at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee

Level 4 Consumer Rights and Commercial Law - QLS Endorsed
Delivered Online On Demand45 hours
£109

An Uncommon Blend: BRM, Lean & Project Management

By IIL Europe Ltd

An Uncommon Blend: BRM, Lean & Project Management There are many process frameworks and methodologies that can help generate value. The challenge is not about selecting the 'right one' but with establishing logical points of integration between complementary bodies of knowledge that can lead to the value creation. When thoughtfully combined, Business Relationship Management (BRM), Lean and Project Management frameworks can be used to manage complex situations. From guiding corporate transformation initiatives to the identification/ resolution of challenging problems which effect day-to-day business operations, this uncommon blend can produce impressive results.Learning Objectives In this session, a brief overview of BRM and Lean best-practices will be provided. Create clarity around the greater vision and mission of transformation generating programs Increase relationship maturity between Business Partner & IT Provider that prevented the production of 'waste' Identification of unrecorded work activity that was acknowledged by the means of updated job descriptions or was retired due to unnecessary, non-value-added status Application of BRM techniques that resulted in the creation of performance measurements that matter and continuity between business processes and their enabling IT capabilities

An Uncommon Blend: BRM, Lean & Project Management
Delivered Online On Demand15 minutes
£10

Digital Marketing: CRM System and SEO

By Online Training Academy

Unlock the power of digital marketing with our comprehensive course, "Digital Marketing: CRM System and SEO." Dive into the essential strategies and tools that drive successful online marketing campaigns, from mastering Customer Relationship Management (CRM) systems to optimizing your website for search engines. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Digital Marketing: CRM System and SEO" course, learners will gain a solid understanding of digital marketing principles. They will explore the benefits and challenges of digital marketing and learn how to effectively use various devices and messages to reach their target audience. The course covers essential internet tools for finding and using targeted information. Learners will delve into SEO, understanding its pros and cons, and how to optimize websites for better search engine rankings. They will also learn about Customer Relationship Management (CRM) systems and how digital technologies enhance customer interactions. Additionally, the course addresses important legal requirements to ensure ethical and lawful digital marketing practices. This comprehensive course equips learners with the skills and knowledge needed to excel in the digital marketing landscape. Course Curriculum Module 01: Introduction to Digital Marketing Module 02: Digital Marketing Advantages and Disadvantages Module 03: Digital Marketing Devices and Messages Module 04: Internet Facilities for Targeted Information Module 05: SEO: Pros and Cons Module 06: CRM System and Digital Technologies Module 07: Legal Requirements and Digital Marketing Learning Outcomes: Understand the basics of digital marketing and its core concepts. Identify digital marketing advantages and disadvantages in various contexts. Recognise different digital marketing devices and messaging techniques. Utilise internet facilities for targeted marketing information. Evaluate the pros and cons of SEO strategies. Integrate CRM systems with digital technologies effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Digital Marketing: CRM System and SEO 3:04:04 1: Module 01: Introduction to Digital Marketing 21:50 2: Module 02: Digital Marketing Advantages and Disadvantages 34:09 3: Module 03: Digital Marketing Devices and Messages 41:19 4: Module 04: Internet Facilities for Targeted Information 22:40 5: Module 05: SEO: Pros and Cons 21:26 6: Module 06: CRM System and Digital Technologies 22:22 7: Module 07: Legal Requirements and Digital Marketing 19:18 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring digital marketers Marketing students Business owners Marketing professionals Entrepreneurs Career path Digital Marketing Specialist SEO Consultant CRM Manager Marketing Coordinator Social Media Manager Content Strategist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Digital Marketing: CRM System and SEO
Delivered Online On Demand3 hours 6 minutes
£12

Digital Marketing: CRM System and SEO

By Online Training Academy

Unlock the power of digital marketing with our comprehensive course, "Digital Marketing: CRM System and SEO." Dive into the essential strategies and tools that drive successful online marketing campaigns, from mastering Customer Relationship Management (CRM) systems to optimizing your website for search engines. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Digital Marketing: CRM System and SEO" course, learners will gain a solid understanding of digital marketing principles. They will explore the benefits and challenges of digital marketing and learn how to effectively use various devices and messages to reach their target audience. The course covers essential internet tools for finding and using targeted information. Learners will delve into SEO, understanding its pros and cons, and how to optimize websites for better search engine rankings. They will also learn about Customer Relationship Management (CRM) systems and how digital technologies enhance customer interactions. Additionally, the course addresses important legal requirements to ensure ethical and lawful digital marketing practices. This comprehensive course equips learners with the skills and knowledge needed to excel in the digital marketing landscape. Course Curriculum Module 01: Introduction to Digital Marketing Module 02: Digital Marketing Advantages and Disadvantages Module 03: Digital Marketing Devices and Messages Module 04: Internet Facilities for Targeted Information Module 05: SEO: Pros and Cons Module 06: CRM System and Digital Technologies Module 07: Legal Requirements and Digital Marketing Learning Outcomes: Understand the basics of digital marketing and its core concepts. Identify digital marketing advantages and disadvantages in various contexts. Recognise different digital marketing devices and messaging techniques. Utilise internet facilities for targeted marketing information. Evaluate the pros and cons of SEO strategies. Integrate CRM systems with digital technologies effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Digital Marketing: CRM System and SEO 3:04:04 1: Module 01: Introduction to Digital Marketing 21:50 2: Module 02: Digital Marketing Advantages and Disadvantages 34:09 3: Module 03: Digital Marketing Devices and Messages 41:19 4: Module 04: Internet Facilities for Targeted Information 22:40 5: Module 05: SEO: Pros and Cons 21:26 6: Module 06: CRM System and Digital Technologies 22:22 7: Module 07: Legal Requirements and Digital Marketing 19:18 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring digital marketers Marketing students Business owners Marketing professionals Entrepreneurs Career path Digital Marketing Specialist SEO Consultant CRM Manager Marketing Coordinator Social Media Manager Content Strategist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Digital Marketing: CRM System and SEO
Delivered Online On Demand3 hours 6 minutes
£12

Digital Marketing: CRM System and SEO

By Online Training Academy

Unlock the power of digital marketing with our comprehensive course, "Digital Marketing: CRM System and SEO." Dive into the essential strategies and tools that drive successful online marketing campaigns, from mastering Customer Relationship Management (CRM) systems to optimizing your website for search engines. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Digital Marketing: CRM System and SEO" course, learners will gain a solid understanding of digital marketing principles. They will explore the benefits and challenges of digital marketing and learn how to effectively use various devices and messages to reach their target audience. The course covers essential internet tools for finding and using targeted information. Learners will delve into SEO, understanding its pros and cons, and how to optimize websites for better search engine rankings. They will also learn about Customer Relationship Management (CRM) systems and how digital technologies enhance customer interactions. Additionally, the course addresses important legal requirements to ensure ethical and lawful digital marketing practices. This comprehensive course equips learners with the skills and knowledge needed to excel in the digital marketing landscape. Course Curriculum Module 01: Introduction to Digital Marketing Module 02: Digital Marketing Advantages and Disadvantages Module 03: Digital Marketing Devices and Messages Module 04: Internet Facilities for Targeted Information Module 05: SEO: Pros and Cons Module 06: CRM System and Digital Technologies Module 07: Legal Requirements and Digital Marketing Learning Outcomes: Understand the basics of digital marketing and its core concepts. Identify digital marketing advantages and disadvantages in various contexts. Recognise different digital marketing devices and messaging techniques. Utilise internet facilities for targeted marketing information. Evaluate the pros and cons of SEO strategies. Integrate CRM systems with digital technologies effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Digital Marketing: CRM System and SEO 3:04:04 1: Module 01: Introduction to Digital Marketing 21:50 2: Module 02: Digital Marketing Advantages and Disadvantages 34:09 3: Module 03: Digital Marketing Devices and Messages 41:19 4: Module 04: Internet Facilities for Targeted Information 22:40 5: Module 05: SEO: Pros and Cons 21:26 6: Module 06: CRM System and Digital Technologies 22:22 7: Module 07: Legal Requirements and Digital Marketing 19:18 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring digital marketers Marketing students Business owners Marketing professionals Entrepreneurs Career path Digital Marketing Specialist SEO Consultant CRM Manager Marketing Coordinator Social Media Manager Content Strategist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Digital Marketing: CRM System and SEO
Delivered Online On Demand4 minutes
£12

Property Development Training (Online) - CPD Certified

4.7(26)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Property Development - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Get ready to position yourself to take advantage of the lucrative Property Development industry. The UK property market is booming, with a projected increase in housing demands by 24% over the next 15 years. Whether you're looking to pivot into property development, enhance your existing skills, or launch a new venture, our Property Development Career Bundle provides comprehensive training to ensure you thrive. Ignite your interest, kindle your desire to succeed, strengthen your conviction with expert knowledge, and take decisive action toward a flourishing career in property development. Spanning 25 in-depth courses, this bundle covers every facet of the property development cycle-from initial Land Surveying and Property Law to Estate Management and Financial Analysis. You will learn the essentials of Property Development, Residential Property Sales and its legal aspects. The curriculum extends further into insights on Construction Cost Estimation, Building Surveying, and even Customer Relationship Management, equipping you with the tools to handle both the strategic and day-to-day challenges of the industry. But that's not all. When you enrol in Property Development Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Property Development Career Bundle: Course 01: Property Development Diploma Course 02: Property Management Course 03: Estate Agent Diploma Course 04: Property Law Course 05: Conveyancing Online Course Course 06: Land Surveying Course 07: UK Land Management Complete Training Course 08: Construction Cost Estimation Course 09: Construction Management Course 10: Building Surveyor Training Course 11: Residential Property Sales Course 12: Customer Relationship Management (CRM) Course 13: Strategic Business Management Course 14: Contracts Law UK Course 15: Contract Management Course 16: Financial Analysis Course 17: Accounting and Finance Certification Course Course 18: Customer Service Executive Course 19: Negotiation and Agreement Training Course 20: Level 2 Diploma in Landscape Architecture Course 21: Corporate Social Responsibility (CSR) Training Course 22: Fundamentals of Stakeholder Management Course 23: Making Budget & Forecast Course 24: Business Analysis Course 25: Investment Basics Step into the dynamic world of property development with a credential that sets you apart. The Property Development Career Bundle is your gateway to becoming a recognised expert in an industry that shapes landscapes and futures. Enrol now and build the foundation for a successful and rewarding career in property development! Learning Outcomes of Property Development Master the entire property development process from ground to sale. Navigate property law and conveyancing with confidence. Effectively manage residential and commercial properties. Apply financial analysis to property investment decisions. Develop and manage construction projects efficiently. Enhance customer relationships through strategic CRM applications. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 02: Property Management Module 01: Introduction to Property Management Module 02: The Role and Responsibilities of a Property Manager Module 03: Listing Properties and Marketing Module 04: The Letting Process and Tenancy Agreement Module 05: The Property Management Process Module 06: Keeping Tenants Long Term Module 07: Regulations of Property Management Module 08: Changes in the UK Property Market: An Opportunity Course 03: Estate Agent Diploma Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property: Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property: Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring property developers Real estate agents Project managers Construction professionals Financial analysts Estate managers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Property Developer: £30,000 - £100,000+ Estate Agent: £18,000 - £60,000 Construction Manager: £27,000 - £70,000 Building Surveyor: £22,000 - £50,000 Property Manager: £20,000 - £45,000 Real Estate Financial Analyst: £25,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Property Development Training (Online) - CPD Certified
Delivered Online On Demand5 days
£139

Event Planning - CPD Accredited

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Event Planning will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Event Planning will help you keep ahead of the pack. The Event Planning incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Event Planning will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Event Planning, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Event Planning course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Event Planning Bundle Consists of the following Premium courses: Course 01: Event Planning Course 02: Level 3 Hospitality Management Course Course 03: Kids Party Planner Diploma Course 04: Catering Management Course 05: Drone Photography Course Course 06: Customer Relationship Management Course 07: Interior Design Professional Diploma Course 08: Professional Photography Diploma Course 09: Working Effectively Across Cultures Course 10: Time Management Course 11: Workplace Safety As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Event Planning to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Event Planning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Event Planning Bundle Course 01: Event Planning Module 1: Introduction Module 2: Role of an Event Planner Module 3: Event Classification Module 4: Events and Clients Module 5: Steps to Plan an Event Module 6: Invitation to the Event Module 7: Event Marketing Module 8: Catering at Events Module 9: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Customer Satisfaction Module 12: E-Hospitality and Technology Course 03: Kids Party Planner Diploma Module 01: Planning a Kids' Party Module 02: Skills You Need to Be a Party Planner Module 03: Types of Kids' Parties Module 04: The Finances Module 05: Choosing a Theme Module 06: Planning the Entertainment Module 07: Focusing on Catering Module 08: Making the Day Memorable Course 04: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 05: Drone Photography Course Photography Basics Drone Photography Activity Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Workplace Safety Module 01 : Health and Safety at Work and the Laws Module 02 : Managing for Health and Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Event Planning bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Event Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Event Planning) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Event Planning - CPD Accredited
Delivered Online On Demand
£53

Reservations Agent

By Compete High

Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00

Reservations Agent
Delivered Online On Demand10 hours
£25