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223 Courses

IT Support Technician Training

5.0(10)

By Apex Learning

Course Overview: Are you ready to embark on a journey into the dynamic world of IT support? Our comprehensive "IT Support Technician Training" course will equip you with the knowledge and skills needed to thrive in this ever-evolving industry.  According to recent statistics, the IT support field is projected to grow by a staggering 10% over the next decade, offering exciting opportunities. As businesses and individuals rely on technology for everyday operations, the need for adept IT professionals becomes increasingly evident. With a curriculum from the fundamentals of computing devices to troubleshooting complex IT issues, this course is your gateway to a rewarding and high-paying profession.  Enroll now and unlock a world of IT support opportunities! Join the ranks of skilled professionals making a difference in the digital age.  Key Features of the Course: Key Features of the Course: FREE IT Support Technician Training CPD-accredited certificate Get a free student ID card with IT Support Technician Training (£10 applicable for international delivery) Lifetime access to the IT Support Technician Training course materials The IT Support Technician Training program comes with 24/7 tutor support Get instant access to this IT Support Technician Training course Learn IT Support Technician Training from anywhere in the world The IT Support Technician Training is affordable and simple to understand The IT Support Technician Training is entirely online Who is This Course For? This IT Support Technician Training course is for anyone who wants to learn the skills they need to be an IT support technician. Learning Outcome From this IT Support Technician Training, you will learn: Comprehensive knowledge of computer systems and their respective networks. How to professionally set up and configure various computing devices. Efficient and systematic file and data management. Advanced strategies for IT threat mitigation and computer maintenance. Essential techniques for troubleshooting computer-related issues. Introduction and in-depth exploration of databases. Fundamentals of programming, facilitating a smooth transition into software development. Why Enrol in This Course: Gain unparalleled IT mastery with a top-reviewed curriculum, constantly updated to match the dynamic technological landscape. Learn today's most coveted skills, future-proofing your career. Requirements: Basic computer familiarity; no prior technical expertise is essential. Career Path: IT Support Specialist - £26,000 System Administrator - £35,000 Network Engineer - £40,000 Database Administrator - £42,000 IT Consultant - £52,000 Cloud Solutions Architect - £60,000 Cybersecurity Analyst - £45,000 Certification: Upon completing the IT Support Technician Training, you will be awarded a CPD certificate. Employers across the UK recognise this qualification and can help you advance your career in IT support. FAQ What qualifications do I need for an IT technician? You typically need a high school diploma or equivalent for an IT technician. Many companies also want you to have a relevant degree or certification. A strong understanding of computers, networks, and software is essential. On-the-job training is common too. Which course is best for IT technician? The best course for an IT technician often depends on where you want to specialise. Common choices include A+ Certification by CompTIA and Cisco's CCNA. Both offer a good grounding in IT fundamentals. How do I start as an IT technician? To start as an IT technician, first, get your educational basics. Then, go for certifications in your interest area. It helps to gain hands-on experience through internships. Build a strong resume and apply for entry-level positions. Networking with professionals can also open doors. What is the role of IT support? IT support helps users with tech issues. They make sure systems run smoothly. They answer questions, troubleshoot problems, and maintain hardware and software. Their goal? Keep tech working for everyone. What is the role of an IT support technician? An IT support technician is a problem solver. When tech breaks, they fix it. They help users install and update software and maintain hardware. They're the go-to people for tech troubles in a company. Course Curriculum 16 sections • 64 lectures • 04:52:00 total length •The Case for Computer Literacy: 00:03:00 •Features Common to Every Computing Device: 00:02:00 •Common General-Purpose Computing Devices: 00:02:00 •Networks of Computing Devices: 00:04:00 •Remotely-Accessed Computer Systems: 00:04:00 •Specialized Computer Systems: 00:02:00 •Specialty I/O Devices: 00:01:00 •CPUs: 00:03:00 •Passive and Active Cooling: 00:03:00 •RAM and Active Memory: 00:05:00 •Motherboards: 00:03:00 •Power Supplies: 00:03:00 •AMA - Ask Me Anything about System Hardware: 00:07:00 •Ports and Connectors: 00:03:00 •General Use I/O Devices: 00:02:00 •AMA - Ask Me Anything about I/O, Ports and Peripherals: 00:07:00 •Basics of Binary: 00:04:00 •Storage Technologies: 00:04:00 •Mass Storage Variation: 00:03:00 •AMA - Ask Me Anything about Data Storage and Sharing: 00:07:00 •Operating System Functions: 00:04:00 •Operating System Interfaces: 00:05:00 •AMA - Ask Me Anything about Understanding OS's: 00:05:00 •Preparing the Work Area: 00:02:00 •Setting up a Desktop PC: 00:01:00 •Completing PC Setup: 00:04:00 •AMA - Ask Me Anything about Setting up and Configuring a PC: 00:09:00 •Personalizing a Tablet: 00:08:00 •AMA - Ask Me Anything about Mobile Devices Part 1: 00:07:00 •AMA - Ask Me Anything about Mobile Devices Part 2: 00:07:00 •File Management Tools: 00:02:00 •File Manipulation: 00:06:00 •Backups: 00:03:00 •AMA - Ask Me Anything about Managing Files: 00:08:00 •Walking Survey of Applications: 00:03:00 •Managing Applications: 00:03:00 •Applications and Extensions: 00:04:00 •AMA - Ask Me Anything about Working with Applications: 00:07:00 •Wi-Fi Setup: 00:06:00 •Going High Speed: 00:03:00 •Setting Up and Sharing Printers: 00:05:00 •AMA - Ask Me Anything about Networks and Internet Connectivity Part 1: 00:07:00 •AMA - Ask Me Anything about Networks and Internet Connectivity Part 2: 00:05:00 •Physical Security: 00:05:00 •Dealing with Malware: 00:03:00 •Password Management: 00:03:00 •Clickworthy: 00:03:00 •Perils of Public Internet: 00:02:00 •AMA - Ask Me Anything about IT Threat Mitigation Part 1: 00:07:00 •AMA - Ask Me Anything about IT Threat Mitigation Part 2: 00:08:00 •Power Management: 00:02:00 •Cleaning and Maintaining Computers: 00:02:00 •Trash it or Stash it?: 00:02:00 •AMA - Ask Me Anything about Computer Maintenance and Management: 00:11:00 •Troubleshooting 101: 00:03:00 •AMA - Ask Me Anything about Troubleshooting Computers Part 1: 00:10:00 •AMA - Ask Me Anything about Troubleshooting Computers Part 2: 00:11:00 •Introduction to Databases: 00:06:00 •Database Details: 00:06:00 •AMA - Ask Me Anything about Databases: 00:06:00 •Introduction to Programming: 00:04:00 •Programming with a PBJ Sandwich: 00:08:00 •AMA - Ask Me Anything about Programming: 00:04:00 •Assignment - IT Support Technician Training: 00:00:00

IT Support Technician Training
Delivered Online On Demand5 hours
£12

IT Support Technician

By Compliance Central

***From Tech Novice to IT Hero: Your Journey to IT Support Mastery*** Did you know that the global IT support technician workforce is projected to grow by 11% by 2030? This rising demand highlights the crucial role IT Support Technicians play in keeping businesses and organizations running smoothly. This comprehensive IT Support Technician course equips you with the theoretical knowledge and understanding to excel in this IT Support Technician dynamic field. Our CPD-accredited IT Support Technician course is designed to provide a wide-ranging understanding of the essential theoretical concepts required in this field. From understanding how people use computers to managing files and mitigating IT security threats, this IT Support Technician course covers everything you need to know to become an effective IT Support Technician. Learning Outcomes By the end of this IT Support Technician course, you will be able to: Describe the core components of computer systems and their functionalities. Explain various data storage solutions and network configurations. Navigate different operating systems and manage files effectively. Identify and mitigate common IT security threats. Implement preventative maintenance practices to ensure system stability. Apply systematic troubleshooting methodologies to resolve user issues. Why would you choose the IT Support Technician course from Compliance Central: Lifetime access to IT Support Technician course materials Full tutor support is available from Monday to Friday with the IT Support Technician course Learn IT Support Technician skills at your own pace from the comfort of your home Gain a complete understanding of IT Support Technician course Accessible, informative IT Support Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the IT Support Technician Study IT Support Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your IT Support Technician Course This IT Support Technician course is designed to provide a comprehensive and theoretical foundation for a successful career in IT support. Module 01: How People Use Computers This module delves into the basic principles of human-computer interaction, exploring how users interact with different types of computers. You will gain a thorough understanding of user behavior and preferences, which is essential for any IT Support Technician. Module 02: System Hardware Understanding the components of computer hardware is vital. This module covers the various parts of a computer system, including the motherboard, CPU, RAM, and other critical components, providing the foundational knowledge every IT Support Technician needs. Module 03: Device Ports and Peripherals Learn about the different types of ports and peripherals used with computers, including printers, scanners, and external storage devices. Module 04: Data Storage and Sharing Data management is a key skill for any IT Support Technician. This module covers various data storage methods, including hard drives, SSDs, and cloud storage. You will also learn best practices for data sharing and management. Module 05: Understanding Operating Systems Gain a solid theoretical understanding of operating systems, such as Windows and macOS, covering core functionalities, user interfaces, and file management techniques. Module 06: Setting Up and Configuring a PC Learn the steps involved in setting up and configuring a personal computer. This module covers installation processes, system configuration, and optimization techniques, which are essential skills for an IT Support Technician. Module 07: Setting Up and Configuring a Mobile Device Learn about the theoretical foundations of mobile device setup and configuration, covering different operating systems and security considerations. Module 08: Managing Files Master essential file management techniques in this module. You'll learn how to create, organize, search for, and manipulate files and folders on various operating systems. Module 09: Using and Managing Application Software Explore the theoretical aspects of using and managing application software. This module covers software installation, configuration, and troubleshooting techniques. Module 10: Configuring Network and Internet Connectivity Gain a theoretical understanding of network configurations, including network types, internet connectivity, and network devices like routers and switches. Module 11: IT Security Threat Mitigation Understanding IT security is crucial for an IT Support Technician. This module covers common security threats, how to identify them, and best practices for mitigation. Module 12: Computer Maintenance and Management Discover preventative maintenance practices to ensure the optimal performance and stability of computer systems. Module 13: IT Troubleshooting Learn systematic troubleshooting methodologies to identify and resolve user issues related to hardware, software, and network connectivity. Module 14: Understanding Databases This module provides a theoretical introduction to databases, exploring their functionalities and how they are used to store and manage data. Module 15: Developing and Implementing Software Gain a basic theoretical understanding of the software development process, including different programming languages and software implementation strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician course is ideal for: Individuals with no prior IT experience looking to enter the IT support field. Professionals seeking to develop a strong theoretical foundation in IT support principles. Anyone interested in refreshing their knowledge of core IT concepts. Career changers looking to transition into the IT industry. Individuals seeking to pursue further IT certifications. Those considering a career in IT support roles. Requirements There are no specific prerequisites for this IT Support Technician course. However, a basic understanding of computers and a willingness to learn are beneficial. Career path An IT Support Technician course can open doors to various exciting career paths in the IT field. IT Support Specialist: £20,000 to £35,000 per year Help Desk Technician: £18,000 to £30,000 per year Network Support Engineer: £25,000 to £40,000 per year Systems Administrator: £25,000 to £45,000 per year IT Consultant: £30,000 to £60,000 per year IT Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

IT Support Technician
Delivered Online On Demand5 hours
£12

IT Support Specialist

By Compliance Central

***Become an IT whiz with our IT Support Specialist Course!*** Did you know that the global IT support market is expected to reach a staggering $1 trillion by 2027 [source: cite a reliable source about IT Support market growth]? The demand for skilled IT support professionals continues to surge, making IT support a field brimming with opportunity. This comprehensive IT Support Specialist course equips you with the foundational knowledge and theoretical understanding to excel in this exciting and ever-evolving field. This IT Support Specialist course is designed to provide a strong theoretical grounding in IT support, covering essential topics like computer hardware, operating systems, network connectivity, and security. Through in-depth exploration of these modules of IT support course, you'll gain a thorough understanding of how IT systems function and how to troubleshoot common issues. Learning Outcomes By the end of this course, you'll be able to: Demonstrate a strong understanding of core IT support concepts, including hardware, software, operating systems, and networking. Effectively troubleshoot and resolve a wide range of IT problems. Confidently configure and manage PCs, mobile devices, and user accounts. Implement essential IT security measures to protect data and systems. Grasp the fundamentals of data storage, sharing, and database management. Develop a solid foundation for further learning in specialized IT Support areas. Key Highlights for IT Support Specialist Course: CPD QS Accredited Proficiency with this IT Support Specialist course. After successfully completing the IT support course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this IT support course. The online test with immediate results You can study and complete the IT support course at your own pace. Study for the IT support course using any internet-connected device, such as a computer, tablet, or mobile device. This IT Support Specialist course delves into the fascinating world of IT infrastructure and user support. You'll embark on a journey of theoretical discovery, gaining insights into essential topics. Master the Fundamentals: Unearth the inner workings of computers, exploring hardware components, device ports, and data storage solutions. Empower Users: Learn how to configure and manage desktops, mobile devices, and various peripherals to ensure optimal user experience. Navigate the Digital Landscape: Grasp the intricacies of operating systems, network connectivity, and IT security fundamentals, equipping you to identify and address potential issues. Curriculum Breakdown of the IT Support Specialist Course Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT support course is ideal for: Individuals with an interest in a career in IT Support. Those seeking to develop a strong theoretical foundation in IT user support practices. Professionals looking to enhance their existing IT skillset. Anyone who wants to gain the confidence to troubleshoot their own technological woes. School leavers or graduates considering a career path in IT. Individuals seeking to upskill or reskill for a new career opportunity. Requirements There are no specific prerequisites for this IT Support Specialist course. However, a basic understanding of computers and an interest in technology are beneficial. Career path The IT support field offers a diverse range of career paths. Here are some potential directions you can explore after completing this course: IT Help Desk Specialist Network Support Technician Desktop Support Analyst System Administrator IT Security Analyst Database Administrator And many more! Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

IT Support Specialist
Delivered Online On Demand5 hours
£12

IT Support Technician

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special IT Support Technician Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The IT Support Technician Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This IT Support Technician Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This IT Support Technician Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this IT Support Technician? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the IT Support Technician there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This IT Support Technician course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This IT Support Technician is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Hardware: Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:07:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 00:30:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Recover from a Security Incident 00:10:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:46:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:03:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00 Assignment Assignment - IT Support Technician 00:00:00

IT Support Technician
Delivered Online On Demand48 hours
£10.99

IT Support Technician

4.5(3)

By Studyhub UK

Navigate the multifaceted domain of IT support with our 'IT Support Technician' course, a pathway to mastering the essentials of technology support in diverse environments. This curriculum embarks on a comprehensive journey, beginning with the foundational aspects of software, including operating systems and application management. As you move through the modules, you'll encounter a blend of technical knowledge and practical application, from understanding the intricacies of software licensing to mastering hardware devices and peripherals. This course is meticulously structured to equip you with not just the theoretical aspects of IT support, but also the hands-on skills required for effective troubleshooting and problem-solving in real-world scenarios. Progressing further, the course delves into the critical areas of security, including risk management, cybersecurity, and data protection. You'll gain insights into managing various threats and vulnerabilities, alongside learning the importance of robust security protocols. The course also encompasses essential knowledge in networking, covering topics from OSI layers to wireless security, preparing you for the complex nature of modern networks. Concluding with modules on basic IT literacy, the program ensures you are well-versed in healthcare IT, server management, and effective communication within IT roles. By the end of this course, you'll have a thorough understanding of the diverse components that make up IT support, ready to tackle challenges and advance your career in this dynamic field. Learning Outcomes Develop a comprehensive understanding of software systems and operating system configurations. Master the skills in hardware setup, peripheral management, and troubleshooting. Acquire in-depth knowledge of network infrastructure and wireless security. Learn to manage IT risks and implement robust cybersecurity measures. Gain expertise in healthcare IT and the implementation of EMR/EHR systems. Why choose this IT Support Technician course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician course for? Aspiring IT support technicians and helpdesk professionals. Individuals seeking to transition into IT roles or enhance their tech skills. Professionals in healthcare IT looking to deepen their understanding of EMR systems. Small business owners or managers responsible for their IT infrastructure. Students pursuing a career in network or systems administration. Career path IT Support Technician: £20,000 - £35,000 Network Administrator: £25,000 - £40,000 Systems Administrator: £27,000 - £45,000 Cybersecurity Analyst: £30,000 - £55,000 Healthcare IT Specialist: £26,000 - £42,000 Helpdesk Manager: £28,000 - £48,000 Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Hardware: Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:08:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Recover from a Security Incident 00:10:00 Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Common Scams 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Hardware and Peripherals 00:07:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:50:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00

IT Support Technician
Delivered Online On Demand3 days
£10.99

IT Support Training Course

By Training Tale

IT Support : IT Support Training Course Online If you are looking to start a career in IT Support Training Course, or want to develop your knowledge in the IT security field, then this IT Support course is ideal for you. This exclusive IT Support course will give you a solid foundation to become a confident IT Support professional. An IT Support specialist must be familiar with operating environments in order to succeed in the IT security industry. Our IT Support Training Course is designed by industry experts to provide you a thorough understanding of IT Support, including key concepts, implementation strategies, and in-depth knowledge. Enrol in our IT Support Training Course right now and start your career in the IT industry. Courses: Course 01: IT Security Course 02: Level 5 Diploma in Cyber Security Course 03: Security Management Diploma Course 04: General Data Protection Regulation (GDPR) [ Note: Free PDF certificate as soon as completing the IT Support : IT Support Course] IT Support : IT Support Training Course Course Curriculum of IT Support Training Course Module 01: Understanding IT Security Module 02: Types of Malware Module 03: IT Security Tools & Techniques Module 04: Computer Forensics Module 05: Developing IT Security Policies Module 06: Developing IT Security and Risk Mitigation Plan Assessment Method of IT Support Training Course After completing each module of the IT Support : IT Support Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of IT Support Training Course After completing the MCQ/Assignment assessment for this IT Support : IT Support Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? IT Support Training Course This IT Support : IT Support Course is suitable for anyone interested in learning about IT security or cybersecurity. Requirements IT Support Training Course There are no specific requirements for IT Support : IT Support Course because it does not require any advanced knowledge or skills. Career path IT Support Training Course

IT Support Training Course
Delivered Online On Demand18 hours
£12

IT Support Technical Skills Bootcamp- CPD Certified

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** IT Support Technical Skills Bootcamp Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter As digital transformation accelerates, demand for qualified IT support technicians surges in the UK. The IT industry is booming, with an expected growth of 12% by 2027, creating over 1 million new jobs. Do you have an interest in maintaining networks, securing systems, and providing technical support? This IT Support Technical Skills Bootcamp bundle delivers the well-rounded expertise today's IT teams need. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our IT Support Technical Skills Bootcamp bundle is a comprehensive programme that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in IT Support Technical Skills Bootcamp Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this IT Support Technical Skills Bootcamp Career Bundle: Course 01: Advanced Diploma in IT Support Technician at QLS Level 7 Course 02: Network Security and Risk Management Course 03: CompTIA Network Course 04: Information Management Course 05: Web Application Penetration Testing Course Course 06: CompTIA Cloud+ (CV0-002) Course 07: ASP.Net MVC and Entity Framework Course Course 08: Computer Operating System and Troubleshooting Course 09: PLC Programming Diploma Course 10: Learn Spring & Angular Material with a Full Web Application Course 11: SQL Server 101: Microsoft SQL Server for Absolute Beginners Course 12: JavaScript Course 13: Python Course Course 14: Learn Ethical Hacking with Kali Linux Course 15: Building Your Own Computer Course Course 16: Ruby on Rails Web Application Framework Course 17: Create Your First Responsive Website Course 18: Data Science and Visualisation with Machine Learning Course 19: Cisco ASA Firewall Training Course Course 20: SQL For Data Analytics & Database Development Course 21: TypescriptU&P AI - Natural Language Processing (NLP) with Python Course 22:C# (C-Sharp) Course 23:MS Word Essentials - The Complete Word Course - Level 3 Course 24: Web Design (HTML, CSS, Bootstrap) Complete Course Course 25: Website Hacking From Scratch Course 26: Diploma in Front-End Web Development (HTML, CSS, & Bootstrap) Course 27: Data Protection (GDPR) Practitioner Course 28: SQL Database Administrator Course 29: Cisco ASA Firewall Training Course Course 30: IT: Ethical Hacking & IT Security With IT Support Technical Skills Bootcamp, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. Learning Outcomes of IT Support Technical Skills Diagnose and troubleshoot IT hardware and software issues. Implement network security best practices and manage risks. Gain industry-recognized CompTIA certifications. Develop web applications using popular frameworks and languages. Automate tasks with scripting and programming skills. Build a strong foundation for further specialization in IT. Enrol in IT Support Technical Skills Bootcamp today and take the first step towards achieving your goals and dreams. Why buy this IT Support Technical Skills Bootcamp? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our IT Support Technical Skills Bootcamp Training! IT Support Technical Skills Bootcamp premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of IT Support Technical Skills Bootcamp is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the IT Support Technical Skills Bootcamp course. After passing the course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 480 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technical Skills Bootcamp course is ideal for: Students seeking mastery in IT Support Technical Skills Bootcamp Professionals seeking to enhance IT Support Technical Skills Bootcamp skills Individuals looking for an IT Support Technical Skills Bootcamp-related career. Requirements This IT Support Technical Skills Bootcamp doesn't require prior experience and is suitable for diverse learners. Career path This IT Support Technical Skills Bootcamp bundle will allow you to kickstart or take your career in the related sector to the next stage. IT Support Specialist Network Administrator Cloud Engineer Web Developer Security Analyst Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

IT Support Technical Skills Bootcamp- CPD Certified
Delivered Online On Demand6 days
£149

IT Support Job Ready Program with Career Support & Money Back Guarantee

4.7(26)

By Academy for Health and Fitness

Transform Your Future with Our IT Support Technician Job Ready Program. Start a Rewarding IT Career with Full Support and a Money-Back Guarantee. This IT Support Technician Job Ready Program is your gateway to becoming a skilled and in-demand IT professional. With an excellent curriculum and dedicated career support, we're not just an educational platform; we're your lifelong career partners. Our mission is simple - to be your trusted partner every step of the way, from Training to Employment. Why Choose IT Support as a Career? Ever-Growing Demand: As technology evolves, the need for skilled IT support technicians continues to grow. Diverse Career Opportunities: Skills learned in this program open doors to various roles in IT, from helpdesk support to network administration. Essential Role in Modern Business: IT support technicians play a key role in ensuring the smooth operation of technology systems in businesses. Competitive Salary: IT Support Technicians earn a good amount of money annually. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT Support technicians, so we can help you get the job you want. Who Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our IT Support Technician Job Ready Program: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking IT Support Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Here are the courses we will provide once you enrol in the program: Course 01: Windows 10 Pro Complete Training Course 02: Learning Computers and Internet Course 03: Encryption Course 04: Internet of Things Course 05: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 06: Secure Programming of Web Applications Course 07: Building Your Own Computer Course 08: Cloud Computing Training Course 09: Data Center Training Essentials: General Introduction Course 10: Cisco ASA Firewall Training Course 11: ICT: Information and Communication Technology Course 12: Success- The 7 Skills To Success, Confidence & Achievement Course 13: IT Helpdesk Support Essentials Course 14: Functional Skills IT How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The IT Support Technician is completed in 9 easy steps: Step 1: Enrol in the Programme Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee. Step 2: Initial One-On-One Counselling Session After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills. Step 3: Certification upon Course Completion After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn. Step 6: Interview Preparation: Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8 Post-Interview Support: We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary. Step 9 Job Celebration and Ongoing Support: Once you've secured your dream job as in IT Support Technician, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Python Programming begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician Job Ready Program is perfect for: Aspiring IT Professionals Career Changers Recent Graduates Tech Enthusiasts Professionals Seeking Advancement Unemployed people looking to earn with career guidance Career path This IT Support Technician Job Ready Program will help you to get different job roles in the IT sector, such as: IT Support Specialist: $40,000 - $75,000. Network Administrator: $50,000 - $90,000. Systems Administrator: $55,000 - $95,000. Helpdesk Technician: $35,000 - $70,000. IT Security Specialist: $60,000 - $120,000. Cloud Support Engineer: $70,000 - $150,000. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

IT Support Job Ready Program with Career Support & Money Back Guarantee
Delivered Online On Demand12 weeks
£699

IT (Information Technology) Support Fundamentals for IT Support Technicians

5.0(10)

By Apex Learning

Flash Sale | 11-in-1 Premium Bundle | 110 CPD Points | Gifts Hardcopy+PDF Certificate | Expert Support | Lifetime Access

IT (Information Technology) Support Fundamentals for IT Support Technicians
Delivered Online On Demand3 days
£49

IT Support Assistant

4.7(160)

By Janets

Register on the IT Support Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The IT Support Assistant is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The IT Support Assistant Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the IT Support Assistant, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 1: Introduction Unit 1: Introduction 00:01:00 Unit 2: Course Outline 00:06:00 Section 2: Information Technology Unit 1: Facts about Information Technology (IT) 00:05:00 Unit 2: What is Information Technology & How IT Works 00:02:00 Section 3: Components of IT Unit 1: IT Components 00:02:00 Section 4: Hardware Unit 1: What is Hardware 00:02:00 Unit 2: Examples of Computer 00:02:00 Unit 3: Computer Hardware Manufacturers 00:04:00 Unit 4: Hardware Jobs 00:05:00 Section 5: Operating System Unit 1: What is Operating System 00:02:00 Unit 2: Examples of Operating System 00:08:00 Unit 3: Operating System Jobs 00:10:00 Unit 4: OS Tools Related Jobs 00:02:00 Section 6: Application/Software Unit 1: What is Application/Software 00:03:00 Unit 2: Software Building Tools and Languages 00:03:00 Unit 3: Software/Application Building Jobs 00:03:00 Unit 4: Software/Application User Jobs 00:03:00 Section 7: Networking Unit 1: What is Computer Networking 00:02:00 Unit 2: Computer Network Companies 00:02:00 Unit 3: Network Jobs 00:04:00 Section 8: Security Unit 1: What is Computer Security 00:02:00 Unit 2: Security Companies 00:01:00 Unit 3: Security Jobs 00:03:00 Section 9: Traffic Flow & Enterprise Level IT Components Unit 1: How Information Flow within IT 00:02:00 Unit 2: Enterprise Level IT Components 00:02:00 Section 10: Storage Unit 1: What is Storage 00:05:00 Unit 2: Storage Companies and Technologies 00:02:00 Unit 3: Jobs in Storage 00:02:00 Section 11: Database Unit 1: What is Database 00:02:00 Unit 2: Database Type and Technologies 00:04:00 Unit 3: Database Jobs 00:02:00 Section 12: Virtualisation & Cloud Unit 1: What is Virtualisation 00:03:00 Unit 2: What is Cloud Technology 00:02:00 Unit 3: Virtualisation and Cloud Companies 00:02:00 Unit 4: Virtualisation and Cloud Jobs 00:02:00 Section 13: Management & Other IT Jobs Unit 1: IT Management Jobs 00:03:00 Unit 2: Other IT Jobs 00:09:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

IT Support Assistant
Delivered Online On Demand1 hour 59 minutes
£25