Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Working safely is in the interest and concern of all staff, both employers and employees. Health and safety is one of the few areas where the law places specific duties specifically on employees so a knowledge of where this applies and how to ensure that it is adhered to is vital to protect individuals and businesses. Most workers feel that accidents are something that only happens to other people. The reality is that too many workers are coming to harm by not observing Health and Safety laws and not working to safe systems of work - the physical, mental and financial burden of these accidents can have a huge impact on themselves, their families and their colleagues. The course covers a wide range of topics including fire safety, asbestos awareness, working at height, COSHH, PPE and electricity. It also covers methods for improving safety performance and methods of protecting the environment.
Introduction: The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation. What You Will Learn: How a well-designed reception area ensures your customers always have a positive first impression The kind of atmosphere you should try to create throughout your reception area How to promote productivity within your organisation The specific points you need to consider when designing a reception area Why you should focus on hiring a well-trained receptionist Benefits of Taking This Course Get a step-by-step guide on creating a well-designed reception space Learn how to properly furnish your reception area If you work in office administration, learn how you can use your workspace to improve the overall working environment If you work in management, learn tips and tricks you can use to develop a better reception area If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist
One out of every ten children and young people suffers from mental health issues. These issues include depression, anxiety, and conduct disorder and can often directly respond to circumstances in their lives. The Level 2 Certificate in Understanding Children and Young People's Mental Health course aims to provide you with a more in-depth understanding of mental health conditions that affect children and young people, mental health legislation and guidance, risk factors that may affect mental well-being, and the impact that mental health concerns may have on young people and others. Enrol today and get started on your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes By the end of this Understanding Children & Young Peoples Mental Health course, the learner will be able to: Understand the concept of children and young people's Mental Health. Explain factors that may affect children and young people's Mental Health. Understand Children and Young People's Mental Health Concerns. Know the Impact of Children and Young People's Mental Health Concerns. Support Children and Young People with Mental Health Concerns. Why Choose this Understanding Children & Young Peoples Mental Health Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Understanding Children & Young Peoples Mental Health course. ------------------------- Other Nine courses that are included with our Understanding Children & Young Peoples Mental Health Bundle Course Course 01: Level 2 Certificate in Awareness of Mental Health Problems Course 02: Level 2 Certificate in Understanding Safeguarding and Prevent Course 03: Level 5 Mental Health First Aid Certification Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 5 Mental Health Care - MCA and DOLS Course 06: Level 2 Award in Awareness of Dementia Course 07: Level 2 Certificate in Preparing to Work in Adult Social Care Course 08: Level 5 Diploma in Family Support Worker Course 09: Level 3 Award in Health and Social Care Course Others Benefits of this Understanding Children & Young Peoples Mental Health Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [Note: Free PDF certificate will be provided as soon as the Understanding Children & Young Peoples Mental Health Course is completed] Course Curriculum Module 1: Understand Children and Young People's Mental Health in Context Module 2: Understand Factors Which May Affect Children and Young People's Mental Health Module 3: Understand Children and Young People's Mental Health Concerns Module 4: Understand the Impact of Children and Young people's Mental Health Concerns Module 5: Understand How to Support Children and Young People with Mental Health Concerns -------------------- Assessment Method After completing each module of the Understanding Children & Young Peoples Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Understanding Children & Young Peoples Mental Health course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This comprehensive online Understanding Children & Young Peoples Mental Health course is ideal for people seeking a qualification to help them increase their knowledge of mental health in children and young people for personal reasons or to support progression onto further qualifications and into relevant employment in the health and social care or education sectors. Requirements There are no specific requirements for this Understanding Children & Young Peoples Mental Health bundle course because it does not require any advanced knowledge or skills. Career path Anyone who wishes to begin a career in childcare, teaching, or working with people who have mental health problems should take this Understanding Children & Young Peoples Mental course. Certificates Certificate of completion Digital certificate - Included
Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in International Trade Law This Advanced professional certificate course covers essential topics relating to international trade and international sales contracts. First, this course explores international trade's legal and regulatory landscape and how this practice can negatively and positively impact economies, societies, and the environment. In addition, the course introduces some fundamental concepts, reflects on relevant market theories, and then presents an in-depth analysis of complex international trade agreements and mechanisms, including GATT and WTO. Second, the course explores the English legal and regulatory landscape of the sales of goods and the principles on which law practitioners draft and negotiate these contracts. The course introduces some fundamental concepts relating to the rights and obligations of buyers and sellers in sales contracts. Moreover, the course will help participants reflect on the scope and provisions of the Vienna Convention for the international sale of goods by introducing fundamental concepts explaining the obligations of the seller and buyer under the agreement and analysing remedies offered to the buyer and seller. The course also introduces fundamental concepts such as the foreign exchange markets and various payment methods in international trade. Course Details After the successful completion of this lecture, you will be able to; Measure the impact of international trade on economies and the environment. Reflect on relevant market theories. Understand the structure, role, and function of the world trade organisation. Understand the construction of contracts of sales of goods and products in English law. Determine the rights and obligations of buyer and seller in international sales contracts. Reflect on the remedies offered to the buyer and seller in case of breach of contract. Understand the different types and effects of incoterms rules. Reflect on the scope and provisions of the Vienna Convention for the international sale of goods. Understand the obligations of the seller and buyer under the CISG. Analyse remedies offered to the buyer and seller under the CISG. Reflect on the economic foundations of international sales contracts. Understand the function of foreign exchange markets. Understand various methods of payment in international trade. Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. Legal advisors. Law practitioners. Contract specialists. Legal officers. Contract managers. Business developers. Trade advisors. Trade compliance officers. Law lecturers. Business lecturers. Legal and business researchers.
This course aims to help learners understand the various factors that shape consumer behavior, including the role of ICT and technology, as well as the positive and negative impacts they have on consumers and the environment. Through exploring consumer insights and methods to adapt customer behaviors, this course will provide learners with practical knowledge to inform their decision-making processes. After the successful completion of the course, you will be able to learn about the following, How to Use Consumer Insights? Twenty-twenty-one Consumer Survey. Understanding Consumer Behaviour. What is ICT? Technology & Consumer Behaviour. ICT Factors That Shape Consumer Behaviour. Positive Impacts of Technology on Consumer Behaviour. Negative Impacts of Technology on Consumer Behaviour. Methods to Adapt Customer Behaviours. The Impact of Technology on the Environment. This course aims to equip learners with a deep understanding of consumer behavior and the impact of technology on it, by exploring the latest consumer survey results and the key ICT factors that shape consumer behavior. It also focuses on both the positive and negative impacts of technology on consumer behavior, and provides effective methods to adapt customer behaviors in light of technological advancements, while considering the impact on the environment. This course aims to help learners understand the various factors that shape consumer behavior, including the role of ICT and technology, as well as the positive and negative impacts they have on consumers and the environment. Through exploring consumer insights and methods to adapt customer behaviors, this course will provide learners with practical knowledge to inform their decision-making processes. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Technology & Consumer Behaviour Self-paced pre-recorded learning content on this topic. Technology and Consumer Behaviour Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Manager Consumer Behavior Analyst Technology Strategist Digital Marketing Manager Customer Insights Manager Consumer Experience Designer E-commerce Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
COURSE INTRODUCTION The purpose of this course is to introduce / refresh participants’ knowledge and skills in the essential aspects of diabetes management in their practice setting. AIMS AND OBJECTIVES Identify their current knowledge of diabetes care and how confident they feel about offering advice to a patient with diabetes and or their family. Purpose and outcomes of the main treatment options for people with diabetes . Discuss the importance of addressing the person’s needs and how regular clinic visits impact on the management of diabetes All course materials and certificate of attendance Accreditation 6 CPD points awarded completion. Accredited by One Awards (*Certificate £30) and CPD Standards (*Certificate free) Discuss how to build relationships and establish an environment that enables the person with diabetes to take an active role in their diabetes management COURSE CONTENTS OVERVIEW Aetiology and diagnosis of type 1 and type 2. Difference between type 1 and type 2 diabetes Implications for practice Management goals TYPE 1 Treatment and management options Carbohydrate awareness Challenges in self-management Hypoglycaemia and hyperglycaemia Screening and the annual review TYPE 2 First line treatment and step-wise options Food choices and relation to risk Activity and type 2 diabetes Cardiovascular disease and type 2 diabetes Screening and annual review SUPPORTING PEOPLE WITH DIABETES AND THEIR FAMILY Seeing the person not the disease Consultation skills Ongoing support needs . Food and lifestyle messages for diabetes Annual review and screening including foot care advice Blood glucose monitoring Consultation skills and relationship building Complications and treatment options WHO SHOULD ATTEND? Nurses HCAs
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