2019 Courses

Step into the realm of structured efficiency with our 'Project Management for Managers' course, a meticulously crafted syllabus designed to empower leaders in the corporate landscape. Begin your journey with the foundations of project management, where the path is set for aspiring leaders to navigate the intricacies of effective project delivery. Envision your potential unfolding as you grasp the globally recognized standards of PMBOK and PMI, essential for steering complex projects towards successful horizons. This course is tailored to imbue managers with the prowess to orchestrate teams, timelines, and resources with a maestro's precision. Advance further as you master the dynamics of the project life cycle, learning to synthesise time and quality management into a coherent strategy that resonates with your organisation's objectives. The curriculum extends beyond the traditional scope, incorporating essential soft skills like conflict resolution and communication, indispensable in today's fast-paced corporate environments. By the culmination of your learning expedition, expect to stand as a paragon of project management excellence, ready to catalyse growth and sustainability within your team and enterprise. Learning Outcomes Attain a thorough comprehension of project management fundamentals and PMBOK standards. Develop adeptness in planning, scheduling, and executing projects within set timeframes. Refine strategies for managing human resources, enhancing team performance and talent retention. Acquire expertise in managing organisational change and bolstering business resilience. Augment proficiency in risk assessment and procurement processes to safeguard project interests. Why choose this Project Management for Managers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Project Management for Managers Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Project Management for Managers course for? Managers seeking to augment their leadership with project management acumen. Team leaders aiming to adopt global standards in project execution. HR professionals focusing on improving talent and performance management. Executives looking to excel in change and crisis management. Operations managers keen on refining procurement and risk mitigation tactics. Career path Project Manager: £25,000 - £70,000 Risk Manager: £30,000 - £60,000 Human Resources Manager: £35,000 - £65,000 Operations Manager: £28,000 - £65,000 Business Analyst: £35,000 - £70,000 Supply Chain Manager: £30,000 - £60,000 Prerequisites This Project Management for Managers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Project Management for Managers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Project Management Introduction to Project Management 00:22:00 Module 02: PMBOK and PMI PMBOK and PMI 00:14:00 Module 03: Global Project Management Global Project Management 00:39:00 Module 04: Project Life Cycle Project Life Cycle 00:29:00 Module 05: Time Management Time Management 00:35:00 Module 06: Quality Management Quality Management 00:21:00 Module 07: Effective Planning & Scheduling Effective Planning & Scheduling 00:46:00 Module 08: Human Resource Management Human Resource Management 00:17:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Talent Management Talent Management 00:18:00 Module 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 12: Managing Resources Managing Resources 00:18:00 Module 13: Change Management Change Management 00:23:00 Module 14: Business Resilience and Crisis Management Business Resilience and Crisis Management 00:17:00 Module 15: Conflict Management Conflict Management 00:18:00 Module 16: Stress Management Stress Management 00:16:00 Module 17: Communication Skills Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Procurement & Purchasing Management 00:21:00 Module 19: Risk Management Risk Management 00:23:00 Assignment Assignment - Project Management for Managers 00:00:00

Embark on a transformative journey with our Time Management & Productivity Training in Real Estate course, where the mastery of moments translates to the art of achievement. Real estate professionals will discover the secret rhythm of the Tempo Methodology, a unique approach that harmonizes the ebb and flow of industry demands with personal efficiency. Within the initial chapters, one uncovers the profound understanding of structuring their day, ensuring that every tick of the clock propels them closer to their goals. As the narrative unfolds, attendees will confront the adversaries of productivity, learning to vanquish time-wasters with strategic defenses. Conversely, the course spotlights the allies of efficacious work ethic, imparting methods to foster these elements and thus, magnifying one's temporal assets. This educational odyssey concludes with a symphony of strategies that will not just add hours to your day but add days to your life as a real estate maven. Learning Outcomes Master Tempo Methodology for superior time stewardship in real estate. Identify and mitigate common productivity inhibitors. Implement tactics to enhance personal and professional output. Amplify effective time utilization exponentially. Synthesize course learnings into a coherent, actionable conclusion for ongoing success. Why choose this Time Management & Productivity Training in Real Estate course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Time Management & Productivity Training in Real Estate course for? Real estate agents aiming to refine their daily efficiency. Property managers seeking to optimize operational workflows. Real estate marketers needing to prioritize tasks for better outcomes. Brokerage owners looking to instill effective time practices within their teams. Any real estate professional aspiring to elevate their productivity paradigm. Career path Real Estate Agent: £18,000 - £60,000+ Property Manager: £20,000 - £45,000 Real Estate Marketing Specialist: £25,000 - £50,000 Brokerage Firm Owner: £30,000 - £100,000+ Real Estate Business Consultant: £35,000 - £70,000 Property Development Manager: £40,000 - £75,000 Prerequisites This Time Management & Productivity Training in Real Estate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Time Management & Productivity Training in Real Estate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Meet Your Instructor 00:02:00 Why Shawn as Your Instructor? - Personal Success Story 00:04:00 Roadmap to Do More Deals in Less Time 00:01:00 Time Management Trough Tempo Methodology What is Tempo Methodology? 00:02:00 The First Step to BOOSTING Productivity 00:08:00 Personal Strategy Assessment Time! 00:08:00 How to Make the Necessary Changes 00:05:00 Developing a SUCCESSFUL Game-plan 00:05:00 It's Go Time 00:02:00 The Tempo Methodology Machine 00:03:00 Productivity Killers - How To MINIMIZE Avoiding Your Email Inbox Nightmare 00:06:00 SILENT but DEADLY Productivity Killers 00:06:00 What are Electives? How Do We Stop Them 00:04:00 Mind Blowing Social Media Trends 00:04:00 Productivity Boosters - How To MAXIMIZE Step 1 is Always NUKE IT 00:04:00 Mastering the Art of Goal Setting 00:07:00 Prioritize - Prioritize - PRIORITIZE 00:05:00 Mini Strategies for Success! 00:04:00 Return on Time Invested (ROTI) 00:04:00 Exponentially AMPLIFY Your Time How to Manage 1,000 Clients w/ 1 Click 00:08:00 Simple Tip for Staying Focused 00:06:00 How to Wake Up Every Day Ready to Succeed 00:07:00 Simple Technique to Sleep FASTER & Feel BETTER 00:05:00 How to Increase Efficiency by 300% 00:08:00 Conclusion My Thanks to You 00:03:00 Bonus What's Next? (BONUS) 00:02:00 Assignment Assignment - Time Management & Productivity Training in Real Estate 00:00:00

Begin a journey with 'Learn to Create A Selling Strategy that Drives Sales,' a course tailored for those ready to revolutionize their sales approach. Envision yourself crafting strategies that not only reach but deeply engage your target market. Initiate your learning experience with a comprehensive introduction to the intricacies of selling strategies, where you'll gain insights into the mechanics and psychology behind effective sales techniques. This isn't just a lesson in sales; it's a blueprint for success in a highly competitive market. Progressing through the curriculum, you'll be guided in determining the most effective selling models for your product or service. Understanding these models is crucial for tailoring your approach to diverse customer needs and market dynamics. The course then takes you through the development of a robust selling strategy framework, providing the tools and knowledge to construct, implement, and refine strategies that consistently drive sales growth. By the end of this course, you will have transformed from a learner to a master strategist, equipped with the skills to significantly impact your sales results. Learning Outcomes Comprehend the fundamentals and importance of selling strategies. Identify and implement effective selling models. Develop a comprehensive selling strategy framework. Tailor strategies to diverse market and customer needs. Apply advanced techniques to consistently enhance sales performance. Why choose this Learn to Create A Selling Strategy that Drives Sales course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Learn to Create A Selling Strategy that Drives Sales course for? Sales professionals seeking to boost their performance. Entrepreneurs looking to increase their product or service sales. Marketing personnel aiming to integrate sales strategies in campaigns. Business owners seeking growth through improved sales tactics. Individuals aspiring to develop a career in sales and marketing. Career path Sales Manager - £28,000 to £55,000 Business Development Executive - £24,000 to £40,000 Marketing Strategist - £27,000 to £45,000 Entrepreneur/Self-Employed - Variable Account Executive - £26,000 to £42,000 Sales Consultant - £25,000 to £39,000 Prerequisites This Learn to Create A Selling Strategy that Drives Sales does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn to Create A Selling Strategy that Drives Sales was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Importance of a Selling Strategies 00:01:00 Selling Strategies Explained Direct and Indirect Models 00:02:00 Selling Models of Well Known Companies 00:02:00 Why Selling Strategy Matters 00:03:00 Choosing Your Sales Model 00:02:00 Do a Feasibility Check` 00:03:00 What Investors care about 00:01:00 Keys to Success 00:03:00 Additional Selling Strategies 00:05:00 Determine Your Selling Model(s) Determine Your Selling Model - Overview 00:04:00 Selling Model #1 - Online 00:05:00 Selling Model #2 - Retail 00:04:00 Selling Model #3 - Inside/Outside Sales 00:06:00 Selling Model #4 - Distributors 00:03:00 Selling Model #6 - Partners or System Integrator 00:05:00 Selling Model #7 - Independent Rep / Manufacturer Rep 00:05:00 Selling Model #8 - OEM / White Label 00:05:00 The Selling Strategy Framework Creating a Selling Strategy Framework 00:08:00 Step 1 - Determine Your Selling Model 00:04:00 Step 2 - Analyzing Your Competition 00:06:00 Step 3 - Examine the Costs 00:06:00 Step 4 - Internal Consistency 00:02:00 Step 5 - Creating Your Selling Strategy 00:08:00 Workshop Workshop: Create Your Selling Strategy 00:04:00 Additional Materials Resource - Learn to Create A Selling Strategy that Drives Sales 00:00:00

Highlights of the Course Course Type: Self-paced online course Duration: 25 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the fundamentals of cyber security Recognise the potential causes of cyber attacks and data breaches Know how to develop reliable cyber attack protections Identify the possible "cyber threat actors" who commit such crimes Determine the primary reasons why cyber attacks target people and businesses Understand the need to maintain effective password security Detect malicious activity and respond appropriately Learn how to protect devices like desktop PCs, laptops, tablets, and smartphones Understand how to tackle and report a possible cyber attack Demonstrate the value of collaboration in preventing cyber attacks Transform into a competent and confident cyber security manager Understand how to use the skills you gained in this course in a practical setting Cyber Security Training This Cyber Security Training Course will cover a selection of the most prevalent causes of cyber attacks and strategies and tactics for preventing or controlling these potential cyber attacks. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Common cyber security threats Main causes of cyber attacks Guidelines for password security Recommendations on various device security Protect your company from potential cyber attacks Ensure employees see it as their personal duty to protect against data breach Essential skills, confidence and competence to assist you in the cyber security industry Core competencies required to drive a successful career in the cyber security industry This Cyber Security Training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Cyber Security Training course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? Information Technology managers and cyber security managers looking to gain extensive knowledge about cyber serenity can take this Cyber Security Training Course This course is ideal for supervisors and managers who are in charge of organising, directing, or overseeing the cyber security precautions and procedures of their workplace Business owners thinking of implementing proper cyber security measures within the workplace can also take this course Anyone who wishes to protect their sensitive files, emails, accounts, and personal information from hackers can also take this course Aspiring cyber security experts or anyone looking to gain knowledge about cyber security procedures can enrol into this Cyber Security Training Course Entry Requirements This Cyber Security Training Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Cyber Security Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Cyber Security Training Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Asbestos Awareness Course, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Cyber Security - An Overview Module 2: Combating Cyber Attacks Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Blogging: Fashion and Lifestyle and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Bundle designed by professionals. This bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, expert assistance, and a FREE courses assessment. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Blogging Fundamentals Course 02: Creative Writing Course 03: Newspaper Journalism Course 04: Content Management Strategy Course 05: Proofreading & Copyediting - CPD Accredited Course 06: Touch Typing Masterclass Course 07: Modern Copywriting Techniques Course 08: Revamp Your Closet Course 09: Social Media Marketing Strategy Course 10: Diploma in Creative Problem Solving Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Fashion and Lifestyle Blogging, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivaled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Blogging: Fashion and Lifestyle package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials of Blogging: Fashion and Lifestyle are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Blogging: Fashion and Lifestyle Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Blogging: Fashion and Lifestyle Bundle & take a step toward a brighter future! *** Course Curriculum *** Course 1: Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 Module 1: Introduction to Blogging Blog Fashion and Lifestyle Blogs Why Start Blogging? Daily Life Module 2: Target Audience Blog Target Audience Finding Blog Target Audience Creating Target Audience Persona Module 3: Getting Started Choosing a Platform Choosing a Name Design Layout Domain & Hosting Costing Module 4: Writing for Bloggers Writing Blogs Scheduling Adding Hyperlinks Final Thoughts Module 5: Content Development Writing Your First Post Engagement Conformity & Originality Planning & Scheduling Content Calendars Module 6: Photography & Imagery Imagery Cameras Shooting Your Photos Editing Storing & Sharing Photos Module 7: Staying Social Importance of Staying Social The Platforms Do's & Don'ts Writing Your Social Bio Social Media Strategies Traffic & Social Media Platform Trend Module 8: Working with Brands First Steps Keeping it Professional Making the Right Impression Ways of Working with Brands Getting the Most Out of a Brand Relationship Module 9: Networking Your Brand Blogger Meet-ups Connecting in the Blogosphere Social Media Shout Out/Mention Important Growth for Your Blog Module 10: Monetising Your Blog Affiliate Marketing Pay-Per-Click Advertising Adding Brands to Your Site Sponsorship Modelling Becoming a Full-Time Blogger Financial responsibility Module 11: Building a Brand Brand Story Branding Yourself Becoming Business Minded Timing Consistency is key Module 12: Growing as a Blogger Educating Ownself Pay for Traffic Manage your Subscriptions Setting Goals & Moving Forward Course 2: Blogging Fundamentals Week 1 - Introduction to Building a Blog Week 2 - Organization & Mindset Week 3 - Building Out the Core Structure of Your Blog Week 4 - Leveraging Interviews for Success Course 3: Creative Writing Module 1: Introduction Module 2: The Development of Creative Writing Module 3: Novel Writing Module 4: Writing Non-Fiction Module 5: Creating Fictional Characters Module 6: Writing Realistic Dialogue Module 7: Writing Horrors, Thriller & Murder Stories Module 8: Writing for Children Module 9: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating & Getting Published Course 4: Newspaper Journalism Module 1: Introduction Module 2: History & Development of Newspaper Journalism Module 3: Interviewing for Newspaper Journalism Module 4: News Writing Module 5: News Production Module 6: News Reporting Module 7: Writing Skills for Newspaper Journalists Module 8: Newspaper Journalism law Module 9: Court Reporting Module 10: Journalism Ethics Module 11: Niche Journalism Module 12: Tips on Writing a Good Feature Story Module 13: Health & Safety for Journalists Course 5: Content Management Strategy Module 1: Introduction Module 2: CMS Module 3: Basics of Content Management Systems Module 4: Content Strategy Module 5: Content Marketing Module 6: Content Marketing Tools & Tactics Module 7: Content Marketing Strategy Course 6: Proofreading & Copyediting Module 1: Proofreading Basics Module 2: Applying the Style Guide Module 3: Spelling & Grammar Module 4: Proofreading on Paper Module 5: Proofreading On-Screen Module 6: Copy-Editing Basics Module 7: The Use of Language Module 8: Checking Accuracy & Facts Module 9: The Beginning & The End Module 10: Legal Checks Module 11: Finding Work & Developing Your Career Course 7: Touch Typing Masterclass Introduction How to Set up Your Computer How to type the letters F & J How to type the letters D & K How to type the letters S & L How to type the letter A &; (semicolon) How to type the letters E & I How to type the letters R & U How to type the letters T & O How to type CAPITAL letters How to type the letter C &, (Comma) How to type the letters G & H How to type the letters N & V How to type the letters W & M How to type the letters Q & P How to type the letters B & Y How to type the letters Z & X How to type Colon & Semicolon, Full Stop & Comma How to type Question Mark & Exclamation Mark, Dash, Parentheses & Quotation Marks Course 8: Modern Copywriting Techniques Screenwriting Copywriting Course 9: Revamp Your Closet Module 1: An Overview Module 2: Organisation of Closet Module 3: Renovation of Closet Module 4: Building & Improvement of Closet Module 5: Maximising, Budgeting & Trading of Closet Module 6: Professional & Business Aspects of Closet Organising Course 10: Social Media Marketing Strategy The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals & Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding the Popular Platforms Launching Successful Campaigns Managing the Community Providing Customer Service Measuring, Analyzing & Reporting The Social Media Strategist Career Course 11: Diploma in Creative Problem Solving Module 1: Problem Solving Method Module 2: Information Gathering Module 3: Problem Definition Module 4: Preparing for Brainstorming Module 5&6: Generating Solutions (I)&(II) Module 7: Analyzing Solutions Module 8: Selecting a Solution Module 9: Planning Your Next Steps Module 10: Recording Lessons Learned How is the Blogging: Fashion and Lifestyle Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation & accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Who is this course for? Is This Bundle Right for You? The Blogging: Fashion and Lifestyle package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Blogging: Fashion and Lifestyle Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path Studying the bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. With the support and guidance of our package, you will learn the important skills and knowledge you need to succeed in your professional life. Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 Hard copy certificate - Included

Give a compliment to your career and take it to the next level. This Forensic Psychology and Criminology bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Forensic Psychology and Criminology bundle will help you stay ahead of the pack. Throughout the Forensic Psychology and Criminology programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Forensic Psychology and Criminology course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 1: Forensic Anthropology: Skeletal Analysis Course 2: Criminology and Forensic Profiling - Level 4 Course 3: Interrogations And Confessions Psychology Course 4: Human Rights Course 5: Diploma in Substance Misuse Course 6: Emotional Intelligence and Human Behaviour Course 7: Financial Investigator Course 8: Certificate in Anti Money Laundering (AML) Course 9: Decision Making and Critical Thinking Course 10: Time Management As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Forensic Psychology and Criminology Course to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Forensic Psychology and Criminology Course: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 1: Forensic Anthropology: Skeletal Analysis Section 01: Course outline Section 02: The field of Anthropology Section 03: Forensic Anthropology Section 04: Human Osteology Section 05: Comparative Osteology Section 06: Estimation of sex from skeletal remains Section 07: Estimating age at death from skeletal remains Section 08: Estimating stature, BMI, and MNI Section 09: Estimating ancestral affiliation Section 10: Analyzing bones for trauma Section 11: Writing it up! Section 12: Ethical Considerations Section 13: Exercise Answers Section 14: Textbooks Course 2: Forensic Scientist & Crime Investigator Level 3 Module 1: The History and Organisation Module 2: Crime Scene Investigation Module 3: Collecting and Packaging Physical Evidence Module 4: Fingerprints: Your Personal Signature Module 5: Bloodstain Analysis Module 6: DNA Analysis Module 7: Drug Analysis Module 8: Firearms Examination Module 9: Questioned Documents: Handwriting And Forgery Examinate Module 10: Digital Evidence And Much More..... Course 3: Criminology and Forensic Profiling - Level 4 Module 01: Introduction to Criminology and Profiling Module 02: Classification of Crime Module 03: Violent Crimes Module 04: The Crime Scene Module 05: Dealing with Crime Module 06: Understanding Criminal Psychology Module 07: Forensic Science Module 08: Phases of Profiling Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 11: Victimology Module 12: The Criminal Justice System in England and Wales Course 4: Interrogations And Confessions Psychology Module 01: The English Law on Confessions Module 02: Interrogation in Britain Module 03: The Royal Commission Research: Persons at Risk amid Police Custody Module 04: Identifying 'Oppressive' Police Interviewing Tactics in Britain Module 05: Theories of Reason of Confession by Suspects Module 06: The Psychological Assessment of False Confession Module 07: The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course 5: Human Rights Module 1: Basic Concept of Freedom and Human Rights Module 2: Classification of Human Rights Module 3: Women's and Children's Right Module 4: Various Aspects of Freedom Module 5: Various International Human Rights Organisations Course 6: Diploma in Substance Misuse Module 1: Substance Misuse and Outreach Worker Module 2: Substances: Drugs, Alcohol and Others Module 3: Abuses of Substance Misuse Module 4: Why People Use Drug and Alcohol? Module 5: The Nature of Substance Misuse: Biological, Psychological and Social Perspectives Module 6: Understand Possible Causes of Substance and Drug Abuse Module 7: Implementing Substance Use Policy Module 8: Effects of Drugs on the Body and Mind Module 9: Enhancing Assessment and Treatment of Substance Misuse Module 10: Health Consideration Module 11: Specific Treatment Situations Module 12: Substance Misusers: Children Module 13: Risk Factors Module 14: Pharmacological Agents Used in the Management of Substance Misuse Problems Module 15: Planning and Implementing a Practice Improvement Subject Module 16: Prevention and Awareness Module 17: Substance Use Capabilities Across All Level of Social Work Module 18: Career Consultancy Course 7: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 8: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Course 9: Certificate in Anti Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 10: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Forensic Psychology and Criminology bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. ** Completing this course does not imply that you are qualified to work as a Criminal psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT ** Requirements Our Forensic Psychology and Criminology Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

🚀 Unlock the Secrets to Rapid Growth with 'List Building' Course! 🚀 Are you ready to skyrocket your business to new heights? Imagine having a powerful tool at your disposal that can consistently attract, engage, and convert your ideal audience into loyal customers. Look no further than our groundbreaking course, 'List Building'! 🌟 In today's digital age, building and nurturing a robust email list is the cornerstone of successful marketing strategies. Whether you're an entrepreneur, small business owner, marketer, or aspiring influencer, mastering the art of list building is non-negotiable for sustainable growth and profitability. 📈   🔥 Why List Building Matters: Your email list is your most valuable asset in the digital realm. It's not just about collecting email addresses; it's about cultivating relationships, delivering value, and driving conversions. 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Enroll in our 'List Building' course today and unlock the keys to sustainable growth, profitability, and long-term success. 🌟 🔑 Ready to take the plunge? Join us on this transformative journey and start building your empire one email at a time! 💌   FAQ (Frequently Asked Questions) for List Building Course Q1: What is list building, and why is it important for my business? List building refers to the process of creating a database of contacts or subscribers who have expressed interest in receiving information, updates, or offers from your business. It typically involves collecting email addresses, but can also include other contact information such as phone numbers or social media handles. List building is crucial for businesses because it allows you to directly communicate with your audience, nurture relationships, and promote your products or services. Having a quality email list enables you to reach out to potential customers, increase brand awareness, and drive sales. Q2: How can I start building my email list from scratch? To start building your email list from scratch, you can implement various strategies such as creating lead magnets like ebooks or free guides to incentivize people to sign up, adding opt-in forms to your website or blog, running contests or giveaways, and promoting your email list on social media platforms. Additionally, you can leverage networking events, webinars, and other opportunities to collect email addresses from interested individuals. It's essential to offer valuable content and make it easy for people to subscribe to your list to maximize your sign-up rate. Q3: What are some best practices for list building and email marketing? Some best practices for list building and email marketing include obtaining explicit consent from subscribers before adding them to your list (ensuring compliance with privacy regulations such as GDPR or CAN-SPAM), personalizing your email content to cater to the interests and preferences of your audience, segmenting your email list based on demographics, behaviors, or purchase history to send targeted messages, and regularly cleaning your list to remove inactive or unengaged subscribers. Additionally, it's crucial to monitor your email deliverability, open rates, and click-through rates to optimize your campaigns for better results. Q4: How do I grow and maintain my email list over time? To grow and maintain your email list over time, you can continue implementing list-building strategies such as creating fresh and relevant content, offering exclusive deals or promotions to subscribers, engaging with your audience through email newsletters or automated sequences, and encouraging subscribers to refer their friends or colleagues. It's also essential to regularly evaluate and adjust your tactics based on your analytics data and feedback from subscribers to ensure sustained growth and engagement. Q5: What tools and platforms can I use for effective list building and email marketing? There are various tools and platforms available to help you with list building and email marketing, including email marketing software like Mailchimp, Constant Contact, or ConvertKit, which offer features such as customizable opt-in forms, automated email sequences, and analytics tracking. Additionally, you can use lead generation plugins for your website or landing page builders like Leadpages or Unbounce to create high-converting opt-in pages. Social media advertising platforms such as Facebook Ads or LinkedIn Ads can also be effective for reaching new audiences and driving traffic to your opt-in forms. It's essential to choose tools that align with your business goals, budget, and technical requirements to maximize your list-building efforts. Course Curriculum Module 1 Simple Ways To Build Your List Simple Ways To Build Your List 00:00 Module 2 Mailing and Subscriber Lists Mailing and Subscriber Lists 00:00 Module 3 Learning The Ropes Learning The Ropes 00:00 Module 4 Double Opt-In Lists Double Opt-In Lists 00:00 Module 5 Maintaining Your Opt-In List Maintaining Your Opt-In List 00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning