1960 Courses

Handling and Dealing with Difficult People Exhausted by demanding clients, passive-aggressive colleagues, or even frustrating family members? You're not alone. Difficult people are everywhere, and their negativity can drain your energy, hinder your productivity, and leave you feeling helpless. Introducing our comprehensive course, 'Handling and Dealing with Difficult People,' designed to empower corporate employees, teachers, customer care officers, and anyone seeking to enhance their interpersonal skills. At the beginning of the Handling and Dealing with Difficult People course, you will gain a deep understanding of the fundamentals of dealing with difficult people. Plus, this course will help you master the art of self-control and discover the power of letting go of preconceived notions, allowing for more constructive interactions. Besides, this Handling and Dealing with Difficult People course will uncover the correlation between frustration and resistance and develop insights into strategies that defuse tense situations. You will also be introduced to versatile techniques for handling difficult people, such as negotiation, setting limits and boundaries, and nurturing healthier relationships.   Furthermore, our Handling and Dealing with Difficult People course offers a range of solutions when dealing with angry individuals, including active listening, appropriate gift-giving, and understanding when it's best to walk away or maintain healthy boundaries. Benefit from our expert tips and discover recommended readings like 'Coping with Difficult People' and 'Angry All the Time: An Emergency Guide to Anger Control' to expand your knowledge further. Stop letting difficult people push your buttons. Take control of your interactions and reclaim your emotional well-being. Enrol in 'Handling and Dealing with Difficult People' today and unlock the power of skilful communication. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Handling and Dealing with Difficult People Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00

Gain insights into how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships. Watch as your bottom line improves as suddenly more is getting done in a smarter way.

Healing Circle Nidra Evenings with Harshani Curbishley-Brown of Mind and Body Wellbeing Live on zoom from the comfort of your own home

Want to be more charismatic? Command influence and get what you want? Take this course and learn how to develop your charisma and become a more influential person.

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Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Learn how to cope with the stresses and strains of a busy organisation and be capable of effective human interaction with this Performance Management course. The way we react under pressure has a great impact on our lives, especially our work behaviour. This crucial and important course will teach you how to understand the challenges of stress and develop the right strategies to deal with it successfully. When you study the contents supplied by industry experts , you will be empowered to cope with the worst-case scenarios and still inspire others with leadership abilities. These online modules have been created to deal with each facet of work-related pressure and the steps needed to withstand them. This Performance Management course is a masterclass in techniques for enabling excellent communication, self-development, leadership, and resilience. From learning about the psychological impact of stress and pressure, and the physical symptoms that point toward mental health issues, you can make a real and significant difference to your workplace. Not only will you be taught coping mechanisms and resistance exercises, but you will also be made aware of UK HSE (Health Safety Executive) guidance for legal responsibilities and standards. Enrol now and look forward to a more satisfying period in work. Learning outcomes Understand the effects that pressure and stress can have on your performance Know the long-term effects of a stressful environment Discover the benefits of Cognitive Behavioural Therapy (CBT) Learn how to communicate during high-pressure incidents effectively Attain the ability to lead a team during a crisis Gain the skill to get the best out of people during a stressful moment Become an inspiration to a struggling team and improve their resilience Acquire knowledge about UK laws and regulations involving stress Description  The Performance Management Level 4 training course is delivered through Janets' online learning platform. Access the Performance Management Level 4 content from any internet-enabled device whenever or wherever you want to. The Performance Management Level 4 course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this Course for This course is designed to support and improve the performance of those in an organisation that have the responsibility for leadership or stressful roles. Requirements The Performance Management Level 4 is open to all students and has no formal entry requirements. To study the Performance Management Level 4 course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path This course is ideal for team leaders or managerial staff who want to learn how to cope with stressful situations and improve their abilities under pressure. As such, it covers the following careers and roles: Team leaders Business owners and managers Frontline Operators Customer Care Specialists Human Resources Course Content Module 01: Understanding Pressure Understanding Pressure 00:13:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behaviour 00:13:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:19:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:17:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:30:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:11:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:23:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) 00:28:00 Assignment Assignment - Performance Management Level 4 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Focusing on mindfulness, empathy and developing emotional intelligence minimise the risk of missing opportunities to strengthen your critical emotional skills. This exclusive course aims at giving you a strong background in understanding self-management, self-control, awareness, motivation, and empathy. You will learn to identify your strengths and weaknesses, use the tools to regulate your emotions, develop a positive attitude, and plan to achieve your targeted goals. Moreover, discover how verbal and non-verbal communication are significant to improve your initiative and accountability also help people to develop persistence, set goals and manage stress. This comprehensive course allows you to take your steps towards a path that can make a big difference in your life as well as others. In This Course You Will Able to organise yourself, assess and improve a full range of emotional intelligence capabilities Take ownership of the responsibilities that come your way Take pride in your work and do it well to get the best results possible Be able to accept responsibility if anything goes wrong Handle emotional situations creatively and work on all of the areas that will have a significant impact on your life Develop an action plan to improve your empathy skills Why Choose This Course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For? Emotional Intelligence Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This Qualification Is Ideal For: Managers Leaders Office Executives Assistant Managers Office Administrators Businesspeople Secretaries Receptionists Employees Freshers Course Content Module One – Getting Started Module Two – What is Emotional Intelligence Module Three – Skills in Emotional Intelligence Module Four – Verbal Communication Skills Module Five – Non-Verbal Communication Skills Module Seven – Tools to Regulate Your Emotions Module Eight – Gaining Control Module Ten – Business Practices (II) Module Eleven – Making an Impact Module Twelve – Wrapping Up

🌟 Unlock Your Inner Strength and Navigate Life's Challenges with Confidence! 🌟   Introducing 'Mastering Emotional Resilience: Navigating Life's Crucial Moments' - the transformative online course designed to empower you in facing life's toughest situations with grace and resilience. 🚀 Take charge of your emotional well-being and join this comprehensive journey, divided into strategic modules:   🎯 Module 01: Introduction Set the foundation for your emotional resilience journey. Discover the importance of emotional strength and prepare to harness its power. 🧠Module 02: What Is Emotional Intelligence Dive deep into the core of emotional intelligence. Understand its nuances and how it influences your responses to life's challenges. 🌐 Module 03: The Four Domains of Emotional Intelligence Explore the comprehensive landscape of emotional intelligence, breaking it down into easily navigable segments for practical implementation. ️ Module 04: Moments of Danger Learn to identify and effectively manage moments of heightened emotional intensity. Develop strategies to remain centered and composed in challenging situations. 💬 Module 05: Your Inner Monologue and Body Talk Uncover the secrets of self-talk and body language. Master the art of communicating positively with yourself for enhanced emotional resilience. ⏸️ Module 06: It's In The Pause Discover the transformative power of the pause. Explore techniques to create space between your emotions and reactions, enabling thoughtful responses. 🌟 Module 07: Conclusion Wrap up your transformative journey by synthesizing your newfound knowledge and creating an actionable plan for continued emotional resilience.   👉 What You'll Gain: Tools to navigate life's ups and downs with grace Enhanced self-awareness and self-regulation Strategies to manage stress and emotional triggers effectively Increased confidence in facing challenging situations   💡 Why Choose This Course? Led by seasoned experts, this course amalgamates cutting-edge research with practical strategies. You'll receive actionable insights and exercises designed to catalyze your growth towards emotional resilience. 🤝 Embrace the power within you to conquer life's pivotal moments! Join 'Mastering Emotional Resilience' today and embark on a transformative journey towards a more resilient, empowered you! Enroll now and unlock the secrets to mastering your emotional resilience! 🌟✨ Course Curriculum Emotional Intelligence and You The Crucial EQ Moment - It's in the Pause Introduction 00:00 What Is Emotional Intelligence 00:00 The Four Domains of Emotional Intelligence 00:00 Moments of Danger 00:00 Your Inner Monologue and Body Talk 00:00 It-s In The Pause 00:00 Conclusion 00:00

Overview With the ever-increasing demand for Emotional Inteligence in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Emotional Inteligence may be. Learning about Emotional Inteligence or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Emotional Inteligence . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Emotional Inteligence is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Emotional Inteligence course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Emotional Inteligence course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Emotional Inteligence course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Emotional Inteligence , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Emotional Inteligence , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Emotional Inteligence , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Emotional Inteligence course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to Emotional Intelligence Introduction to Emotional Intelligence 00:00 Module 2 Self-Awareness Self-Awareness 00:00 Module 3 Self-Management Self-Management 00:00 Module 4 Social Awareness Social Awareness 00:00 Module 5 Relationship Management Relationship Management 00:00 Module 6 Self-Regulation Self-Regulation 00:00 Module 7 Leadership Leadership 00:00