7958 Courses

Practical Sales Skills 1 Day Workshop in Leeds

Practical Sales Skills 1 Day Workshop in Darlington

This workshop has been designed to help you to apply the principles of emotional intelligence with world-renowned coaching models to enable others to achieve greater results. By increasing your coaching skills you will find ways of developing others in a way that maintains a trusted relationship, engenders change and promotes personal accountability.

Duration 5 Days 30 CPD hours This course is intended for The intended audience for this course is information systems security professionals, internal review auditors, and other individuals who have an interest in aspects of information systems audit, controls, and security. Overview Upon successful completion of this course, students will be able to: - implement information systems audit services in accordance with information systems audit standards, guidelines, and best practices. - evaluate an organizations structure, policies, accountability, mechanisms, and monitoring practices. - evaluate information systems acquisition, development, and implementation. - evaluate the information systems operations, maintenance, and support of an organization; and evaluate the business continuity and disaster recovery processes used to provide assurance that in the event of a disruption, IT services are maintained. - define the protection policies used to promote the confidentiality, integrity, and availability of information assets. In this course, students will evaluate organizational policies, procedures, and processes to ensure that an organizations information systems align with its overall business goals and objectives. 1 - The Process of Auditing Information Systems ISACA Information Systems Auditing Standards and Guidelines Fundamental Business Processes Develop and Implement an Information Systems Audit Strategy Plan an Audit Conduct an Audit The Evidence Life Cycle Communicate Issues, Risks, and Audit Results Support the Implementation of Risk Management and Control Practices 2 - IT Governance and Management Evaluate the Effectiveness of IT Governance Evaluate the IT Organizational Structure and HR Management Evaluate the IT Strategy and Direction Evaluate IT Policies, Standards, and Procedures Evaluate the Effectiveness of Quality Management Systems Evaluate IT Management and Monitoring of Controls IT Resource Investment, Use, and Allocation Practices Evaluate IT Contracting Strategies and Policies Evaluate Risk Management Practices Performance Monitoring and Assurance Practices Evaluate the Organizations Business Continuity Plan 3 - Information Systems Acquisition, Development, and Implementation Evaluate the Business Case for Change Evaluate Project Management Frameworks and Governance Practices Development Life Cycle Management Perform Periodic Project Reviews Evaluate Control Mechanisms for Systems Evaluate Development and Testing Processes Evaluate Implementation Readiness Evaluate a System Migration Perform a Post-Implementation System Review 4 - Information Systems Operations, Maintenance, and Support Perform Periodic System Reviews Evaluate Service Level Management Practices Evaluate Third-Party Management Practices Evaluate Operations and End User Management Practices Evaluate the Maintenance Process Evaluate Data Administration Practices Evaluate the Use of Capacity and Performance Monitoring Methods Evaluate Change, Configuration, and Release Management Practices Evaluate Problem and Incident Management Practices Evaluate the Adequacy of Backup and Restore Provisions 5 - Protection of Information Assets Information Security Design Encryption Basics Evaluate the Functionality of the IT Infrastructure Evaluate Network Infrastructure Security Evaluate the Design, Implementation, and Monitoring of Logical Access Controls Risks and Controls of Virtualization Evaluate the Design, Implementation, and Monitoring of Data Classification Process Evaluate the Design, Implementation, and Monitoring of Physical Access Controls Evaluate the Design, Implementation, and Monitoring of Environmental Controls

Enhance your knowledge in coal power plant life cycle management and flexible operations with EnergyEdge. Learn about decommissioning, preservation, repurposing, and recommissioning.

ICA Professional Postgraduate Diploma in Governance, Risk & Compliance This leadership programme has been designed to sharpen the strategic skills of senior managers and those aspiring to hold the highest compliance positions within an organisation. This expert qualification offers: Specialist knowledge - the highest level in the field Strategic thinking - helps your leadership ambitions Innovation - explores new ideas, best practice, and future developments from a global perspective Fellowship of ICA - become automatically eligible for the highest grade of membership Networking - grow with other like-minded, senior professionals. Join hundreds of senior compliance professionals from over 50 countries who unlocked their leadership potential and improved their career growth opportunities with this qualification. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. How and where can you study The course takes 9-12 months to complete. It is a blend of online self-study, research, attendance at masterclasses and interaction with other like-minded, senior practitioners. Attendance at eight virtual masterclasses Seven virtual classrooms Oral assessment. Delivered online This course is delivered online with materials delivered for you to study in your own time and at your own pace. There will be eight 3-hour virtual masterclasses over four weekends and seven live virtual classrooms spread over the duration of the course. Certification Practitioners who successfully complete the programme will be certificated as follows: ICA Certified Professional designation awarded by the ICA Professional Postgraduate Diploma in Governance, Risk and Compliance awarded by ICA in association with University of Manchester Business School Fellowship of the ICA (upon application) Designation, ICA Professional Postgraduate Diploma in Governance, Risk and Compliance: PG Dip (G.R.C.) Fellowship of ICA:FICA [E.g. Angela Watts PG Dip (G.R.C.), Certified Professional; FICA] National Occupational Standards of Competence Your performance on the programme will be measured, against the National Occupational Standards of Competence (2011 version) produced originally by the Financial Services Skills Council (FSSC) and the ICA and revised recently by the Financial Skills Partnership. The Standards are statements of competence which articulate the requirements for effective performance in the workplace. Competence is defined as a combination of skills as well as knowledge and understanding. The syllabus covers a variety of key issues relevant at a senior level and is designed to provide an insight into risks and potential hurdles faced by your organisation. The syllabus is delivered by an exclusive series of high profile masterclasses covering relevant topics. Building and leading a world class compliance team Strategic risk management for leaders Behavioural compliance: the role of psychology in culture and ethical behaviour Keeping up with emerging regulatory developments Governance, risk and compliance in the digital world Applying governance, conduct and outcomes for the benefit of the organisation Leading change in governance, risk and compliance Financial crime risk in the digital age.

The CIPD Level 5 Diploma in People Management is an HR qualification that was created by the highly respected Chartered Institute of Personnel and Development (CIPD) Course Overview The CIPD Level 5 Diploma in People Management is an HR qualification that was created by the highly respected Chartered Institute of Personnel and Development (CIPD) Working in a people practice role and ready to grow? This qualification will help you gain a deeper understanding of the professional behaviours that lead to organisational success. Learn how to manage relationships, foster talent, guide strategic planning and reward performance. Benefits of a CIPD Level 5 HR qualification You will get a greater grasp of the external factors that can have an impact on HR operations and organisations as you investigate a wide range of HR models and practises in important areas like talent management, hiring, and employment legislation. Additionally, you will improve your own analytical and problem-solving abilities. You can advance to the Advanced Diploma, the highest level of CIPD study, after successfully completing the Associate Diploma, which results in CIPD Associate Membership. Is this qualification right for me? This qualification is perfect for you if you enjoy developing and managing people. You’ll expand your knowledge of HR with a combination of core units and specialist areas – helping you focus on what matters most to you. What will I learn? Core units: • Organisational performance and culture in practice • Evidence-based practice • Professional behaviours and valuing people Specialist units: • Employment relationship management • Talent management and workforce planning • Reward for performance and contribution Optional units: • Specialist employment law • Advances in digital learning and development • Learning and development essentials • People management in an international context • Diversity and inclusion • Leadership and management development • Well-being at work Perfect for: HR professionals keen to develop their skills and drive change within their organisation Typical job titles: • HR Business Partner or Manager • People Analyst • Employee Relations Manager • Diversity and Inclusion Specialist • Resourcing Business Partner • Reward and Benefits Manager • Talent Manager DURATION 12-14 Months WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

The Operations / Departmental Manager apprenticeship is for managers with increasing responsibility for the leading of their department or business division.

Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.

About this training course This 5 full-day course provides a comprehensive understanding of the inspection, diagnostic testing, troubleshooting, maintenance, overhaul and refurbishment of all steam and gas turbines. This course will focus on maximizing the efficiency, reliability, and longevity of this equipment by providing an understanding of the common problems and repair techniques, preventive and predictive maintenance of all steam and gas turbines. This course is a MUST for anyone who is involved in diagnostic testing, troubleshooting, or maintenance of steam and gas turbines because it covers the various maintenance strategies, troubleshooting techniques, and the latest testing and refurbishment methods of all steam and gas turbines. The course provides also guidelines and rules that ensure successful refurbishment of all types of steam and gas turbines. In addition, this course will cover in detail advanced fault detection techniques, critical components and all preventive and predictive maintenance methods of steam and gas turbines in order to increase their reliability and reduce their operation and maintenance cost. This course will provide the following information for all types of steam and gas turbines: Diagnostic Testing Techniques Troubleshooting Methods Latest Maintenance Strategies Modern Refurbishment Methods Enclosures and Sealing Arrangements Codes and Standards Common Operational Problems All Predictive and Preventive Maintenance Methods Performance Surveillance Methods Training Objectives Equipment Maintenance: Gain a thorough understanding of the latest maintenance strategies of steam and gas turbines Equipment Diagnostics and Inspection: Learn in detail all the diagnostic techniques and inspections required for critical components of steam and gas turbines Equipment Testing: Understand thoroughly all the tests required for the various types of steam and gas turbines Equipment Troubleshooting: Determine all the troubleshooting activities required to minimize the downtime and operating cost of steam and gas turbines Equipment Repair and Refurbishment: Gain a detailed understanding of the various methods used to repair and refurbish steam and gas turbines Efficiency, Reliability, and Longevity: Learn the various methods used to maximize the efficiency, reliability, and longevity of steam and gas turbines Equipment Performance Surveillance: Gain a detailed understanding of the various methods used to perform performance surveillance on steam and gas turbines Design Features: Understand all the design features that improve the efficiency and reliability of steam and gas turbines Equipment Enclosures and Sealing Methods: Learn about the various types of enclosures and sealing arrangements used for steam and gas turbines Equipment Commissioning: Understand all the commissioning requirements for steam and gas turbines Equipment Codes and Standards: Learn all the codes and standards applicable for steam and gas turbines Equipment Causes and Modes of Failure: Understand the causes and modes of failure of steam and gas turbines Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt in digital format of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) Excerpt in digital format of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition, published by McGraw-Hill in 2011 (800 pages) Steam and Gas Turbines Maintenance Manual (300 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations