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How emotional intelligence affects your decision making. Evaluate your problem solving and decision making by managing emotions and using creativity and intuition objectively.

Effecting Business Process Improvement Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

Effecting Business Process Improvement: In-House Training Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

Description Critical Thinking Skills Diploma   Critical thinking involves judgments based on the evaluation of facts. However, critical has more than one definition, usually including unbiased, sceptical, and rational assessment or analysis of genuine evidence. It involves self-monitored, self-corrective, self-disciplined, and self-directed thinking. It necessitates the approval of meticulous quality standards and mindful awareness of usage. Critical thinking requires problem-solving and communication abilities to overcome inherent sociocentrism and egocentrism. The earliest record of problem-solving and critical thinking is considered Socrate's teachings transcribed by Plato. The transcriptions included a section of Plato's early dialogues involving Socrates' conversation with a dialogist on ethics (for example, whether or not it was ethical for him to break out from prison). An essential skill that one can instigate is the ability for critical thinking. It can help in both professional and personal life. It assists in decision-making and problem-solving, providing the instruments required for careful analysis and evaluation of a situation to develop a plan of action. Instigating critical thinking in an individual involves building a proper understanding of thinking critically and applying that understanding to practical life. This Critical Thinking Skills Diploma delves deeper into reasoning and critical thinking and its application. Critical Thinking Skills Diploma introduces the abstract instruments required for critical thinking, including a brief look into recognizing a few central problems. Knowledge is crucial to survive and thrive in present-day society. Sound reasoning and outstanding critical thinking capability can better understand the area. The Critical Thinking Skills Diploma provides its learners with the skill to critically analyze and make wise decisions and judgments in their life. Through these reasoning and critical thinking methods, one can minimize the occurrences of mistakes and reduce the chances of negatively affecting their own or others' lives. The Critical Thinking Skills Diploma will polish its learners and make them more disciplined and rational thinking. It will reduce one's bias and prejudices to understand their environment better. The Critical Thinking Skills Diploma course imparts identifying, evaluating, and differentiating between irrelevant and relevant information. This improves productivity and adds to the CV of individuals in jobs that need logical and critical thinking. Whether an individual is a student, professional, or seeker, this Diploma course in Critical Thinking can be of great value. The skills to debate, reason analytically, and think logically with excellent communication skills can be gained from this Diploma course by Elearncollege. A course with Elearncollege comes with a lot of perks. The materials for the Diploma course in Critical Thinking are delivered directly to the learners and are adaptable to suit one's way of life. It is designed by skilled professionals within the discipline, meaning that it consists of accurate and relevant information delivered in an easy-to-follow manner. The Diploma course in Critical Thinking consists of professionally designed e-Learning interactive quizzes and modules, all delivered to the learners through an unlimitedly accessible system. What you will learn  1: Critical Thinking  2: Sociology of Thinking  3: Critical Thinking and Solving Puzzles with Analogy based reasoning  4: Thinking in Circles  5: Graphical Tools 6: Constructing Knowledge  7: Critical Writing Skills  8: Effective Learning  9: Reason and Argument  10: Rhetoric  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Introduction: One of the most important skills you can develop is your ability to think critically. Critical thinking can help you in your personal life or at work. It aids in problem-solving, giving you the tools you need to carefully analyse and evaluate a situation to devise an action plan. Developing these kinds of skills involves learning more about critical thinking, and then putting that knowledge into practice. This course goes into detail about the critical thought process and how you can apply it to your life. It begins by giving you the tools you need to get started, including a discussion of the identification of central problems. Next, we move on to talking about the specific skills you need if you are to perfect your ability to think critically. Next, we go through the critical thought process step by step, so you know exactly how to put your critical thinking skills into practice. Finally, we review a few common mistakes people tend to make when going through the critical thought process.   You Will Learn: How to use the “five whys” technique to determine the underlying issue The importance of being able to analyse a problem, and why you need to do so from multiple perspectives The five critical thinking skills you need to develop The six steps to critical thinking The importance of evaluating your outcome Benefits of Taking this Course Being able to quickly and effectively solve problems in multiple settings, including at work and in your personal life Learning how to make decisions you can feel confident about in less time Understanding how to apply different perspectives to your problem-solving and decision-making process Understanding the benefit of gathering information from reputable sources Learning the common pitfalls of critical thinking and how to avoid them

Understand the principles of the “Visual Factory”, basic “Visual Management Systems” and how to apply it to your working environment This workshop introduces the tools and practices of Visual Management as one of the basic components of a Lean Management System. It shows how it can be used effectively to support standardization and problem solving across all functions, allowing the detection of product and process abnormalities in your value stream in real time. It also serves as a communication tool by visually defining for people what "good" is, what the "standard" is, and whether it is being maintained. It allows a proactive approach to data gathering, leading to rapid data analysis, and aids decision making that results in corrective actions being taken in a cost effective way. To achieve this, the workshop looks at how to identify critical product and process information, how to record and display it, who needs to see it, and how does it lead to action that resolves a problem or a non-conformance when it occurs. The workshop also details the principles used in designing and implementation a "Visual Management System" in order to migrate your organization from one of gathering and analysing data, and reacting to abnormalities, to one of seeing waste, managing exceptions, and improving processes in real time.

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

This course will help you reach your full potential if you are considering becoming a leader or manager, or if you currently hold a leadership position.

RADIUS training course description A fast paced hands-on introduction to RADIUS. Moves from installation and configuration through to packet analysis and accounting. Practical exercises are spread throughout the course to maintain student interest. What will you learn Configure PPP and PAP/CHAP. Install and configure RADIUS servers. Describe how RADIUS works. Setup RADIUS accounting. Analyse RADIUS packets. Troubleshoot RADIUS installations. RADIUS training course details Who will benefit: Network Administrators. Support personnel. Anyone who will be working with RADIUS. Prerequisites: Knowledge of the TCP/IP protocols would be advantageous. Duration 2 days RADIUS training course contents What is RADIUS? AAA services, Authentication, Authorisation, Accounting, local AAA services, remote AAA services, What is RADIUS? RADIUS as a protocol, RADIUS as an architecture, RADIUS as a standard. Installing RADIUS RADIUS platforms, RADIUS servers, client server communications, services, daemons. Hands on Installing RADIUS and testing with NTRadPing. Server configuration Configuring clients on the server, shared secrets, usernames and passwords. IP address pools. Hands on Configuring a server and testing with NTRadPing. Client configuration Example clients, client configuration steps, enabling RADIUS, pointing clients to the server, shared secrets, example Cisco authentication, example Cisco authorization. Hands on Configuring clients for RADIUS. How RADIUS works RADIUS architecture, RADIUS and authentication, PPP, PAP, CHAP, RADIUS SUCCESS, RADIUS FAILURE, the RADIUS protocol stack, the RADIUS protocol, the RADIUS header, RADIUS codes, RADIUS attributes, ACCESS-REQUEST example, ACCESS-ACCECPT example, CHAP example, proprietary attributes, using unassigned type codes, RADIUS attribute 26, Cisco specific attributes. Hands on Analysing RADIUS packets, configuring PPP CHAP to work with RADIUS. RADIUS accounting Simplified operation, Accounting codes, Accounting attributes, client and server configuration for accounting. Hands on Configuring RADIUS accounting. RADIUS architectures Traditional architecture, multiple RADIUS servers for resilience, Proxy RADIUS servers, Realms, RADIUS in VPNs, RADIUS with 802.1x. Hands on Using multiple RADIUS servers, Proxies. Troubleshooting RADIUS General problem solving, basic tools, RADIUS troubleshooting, Common configuration errors, log files, RADIUS design and performance. Hands on Fixing RADIUS problems.

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.