1707 Courses

Are you looking to boost your career in warehouse and inventory management? Then you come to the right place. Our comprehensive course on Warehouse & Inventory Management will provide you with the skills and knowledge you need to excel in this field. Warehouse and inventory management are critical components of a successful supply chain operation. These processes involve the efficient storage, movement, and tracking of goods within a warehouse or distribution centre. By effectively managing a warehouse and inventory, businesses can improve their bottom line by reducing costs, increasing productivity, and ensuring customer satisfaction. In this course, you will get to learn about all these matters. Furthermore, you will also learn about the latest techniques and best practices for managing warehouse operations and inventory control. We will cover topics such as warehouse layout and design, inventory forecasting, and materials handling. You will also learn how to implement efficient systems for tracking inventory. By the end of the course, you will have a solid understanding of the principles of warehouse and inventory management and be prepared to take on roles in this field. So, don't miss out on this opportunity to advance your career in warehouse and inventory management. Enrol in our course today and start on the path to success! Inventory Management Inventory Management Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Inventory Management Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Learning outcomes: Get acquainted with the role of warehouse Get an introduction to warehouse safety from this course Enhance your health and safety management skills Learn various types of warehouse hazards Acquire everything about manual and mechanical handling Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Our experienced instructors have years of experience in the field and will provide you with valuable insights and tips for success. Course Curriculum of Warehouse Operative The detailed curriculum outline of our Warehouse Operative course is as follows: Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Course Curriculum of Inventory Management The detailed curriculum outline of our Inventory Management course is as follows: Module 01 What Is Inventory? Module 02 Types Of Inventory Module 03 Key Players Module 04 Setting Up The Warehouse Module 05 Identifying Demand Module 06 Maintaining Inventory Accuracy Module 07 The Outbound Process Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? The Warehouse & Inventory Management course is ideal for a variety of professionals who are looking to improve their knowledge and skills in the field of warehouse and inventory management. Some examples include: Warehouse Managers Inventory Specialists Supply Chain Professionals Logistics Professionals Operations Managers. Those looking to enter the warehouse and inventory management field Career path Warehouse Manager Inventory Control Manager Supply Chain Analyst Operations Manager (in a warehouse or distribution centre) Distribution Center Manager Stockroom Manager Production Planner An annual salary for these positions is required in the amount of £33,000 - £40,000 in the UK. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

This Course at a Glance Define general allergy, food allergy and food intolerance Recognise the basic difference between food allergies and food intolerances Analyse the potential causes and symptoms of food intolerances Identify the most common symptoms and causes of both general allergies and food allergies Understand how addictives can trigger both allergic reactions and food intolerance symptoms Learn how to control the symptoms of allergic reactions Understand why allergy rates are increasing with time Demonstrate the various legislation that apply to allergens Know what practical steps should be taken to ensure your food business complies with the law Understand what coeliac disease is and how it can be triggered by gluten Know how to examine allergens in the food industry Understand the responsibilities of manufacturer to the retailer and the retailer to the customer Know how to prevent cross-contamination in storage and preparation Understand how to communicate and provide allergen information to consumers Know how to monitor and review allergen control systems both internally and externally Allergen Awareness Course Overview Food allergies affect 1-2% of adults and 5-8% of children in the United Kingdom, which equates to around 2 million people. Furthermore, every year, roughly 10 people in the United Kingdom die from allergic reactions to food caused by unreported or unidentified allergenic substances. As the number of people with allergies keeps increasing every year, it's more vital than ever for the employees to be aware of the potential severity of allergic reactions as well as the importance of providing clear and accurate information about the substances used in their food products. When a person's immune system becomes hypersensitive to particular substances, such as foods, pollen, drugs, or bee venom, an allergic reaction occurs. The majority of allergy sufferers, on the other hand, come from families with a history of allergies or other connected issues. This Allergen Awareness Training Course focuses on food allergies, which develop when the immune system of the body reacts abnormally to certain foods. This extensive Allergen Awareness Training Course provides valuable insight into the potential causes and symptoms of allergies. It further explains the fundamental differences between general allergies, food allergies, and food intolerances. This course will teach you how to comply with UK allergen rules, including how to identify which foods usually cause allergic reactions and how to mark them on food products in accordance with the EU Food Information for Consumers (FIC) Regulation. It then goes on to discuss practical procedures that may be taken to lower the risk of allergens, as well as how to monitor the control measures both internally and externally. Upon successful completion of this Allergen Awareness Training Course, you will be capable of handling food-related emergencies and confident enough in advising consumers on which foods to avoid. Who should take this course? This Allergen Awareness Training Course is aimed at: Nutritionist Business owner Hospitality professionals Anyone suffering from food allergy Parents of children suffering from food allergy Anyone working in the food manufacturing, catering or retail industry This course is however not limited to employers, employees or a certain sector of work. It rather relates to a wide range of industries reaching every type of audience willing to acquire knowledge about food allergies in order to help themselves or those suffering around them. Entry Requirements There are no academic entry requirements for this Allergen Awareness Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Allergen Awareness Training Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Food Intolerance and Allergens: the Basics Module 2: Food Intolerances - Causes and Symptoms Module 3: Allergies - Causes and Symptoms Module 4: Allergen Facts Module 5: Food Allergens and the Law Module 6: Food Allergens - Practical Steps Module 7: Allergen Information for Consumers Module 8: Internal Monitoring and Review Module 9: External Monitoring and Review Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Inventory Control and Management Approaches course offers a comprehensive exploration of inventory concepts, structures, and decision-making processes. Participants will delve into performance metrics, customer service levels, and problem-solving techniques, gaining insights into the Newsvendor Problem and general inventory control methods. The course also highlights the pivotal role of Information Technology (IT) in modern inventory management practices.After the successful completion of the course, you will be able to learn about the following, Understand the Concept, Types, and Importance of Inventory and Inventory Control. Grasp the Concept and Structure of Inventory Management. Analyze the Components Involved in Inventory Control Decision-Making. Evaluate Inventory Management Performance Metrics for Effective Assessment. Comprehend the Concept of the Inventory Management System. Understand the Concept of Customer Service Levels in the Context of Inventory Management. Solve Problems Related to Inventory Management using the Concept of the Newsvendor Problem. Apply General Inventory Control Techniques, including the Square Root Law. Recognize the Role of Information Technology (IT) in Inventory Management. This course delves into the core concepts of inventory and inventory control, covering topics such as inventory types, management structures, and decision-making components. Participants will learn to evaluate inventory management performance metrics and understand customer service levels in inventory contexts. Inventory Control and Management Approaches course equips individuals with comprehensive knowledge and practical skills in managing inventories effectively. From understanding inventory types to evaluating performance metrics, participants will gain insights into optimizing inventory systems for enhanced organizational efficiency. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Inventory Control And Management Approaches Self-paced pre-recorded learning content on this topic. Inventory Control And Management Approaches Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. Inventory Manager Supply Chain Analyst Logistics Coordinator Warehouse Supervisor Inventory Control Specialist Procurement Manager Operations Planner Inventory Systems Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Food Hygiene and Safety Level 2 According to estimates around 2.4 million people in the UK get foodborne illness every year. This number is significantly higher than previous estimation. This shows the significance of this Food Hygiene and Safety Level 2 course. And individuals from the chef to food supervisor to even the managers need to learn the Food hygiene and food safety principles and regulations. According to Reed a Food Safety Officer can earn up to £30,000 in a year depending on experience, location and other factors. So what are you waiting for! Enrol now into this Food Hygiene and Safety Level 2 and live a healthy life and avoid the spread of any food borne illness. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features This Food Hygiene and Safety Level 2 course Includes: CPD QS Certified Food Hygiene and Safety Level 2 course Free Certificate Level 2 Diploma Developed by Specialist Lifetime Access Finally, the denouement reveals the significance of personal hygiene practices, shaping you into a culinary virtuoso with an unwavering commitment to safety. Elevate your culinary prowess with knowledge that transcends recipes, unlocking the true potential of your gastronomic creations. Course Curriculum Food Hygiene and Safety Level 2 course: Module 01: Fundamentals of Food Safety Module 02: Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP) Module 03: Foodborne Illnesses and Other Health Risks Module 04: Contamination Prevention Module 05: Waste Management, Cleaning, and Disinfection Module 06: Pest Control Module 07: Personal Hygiene Practices Learning Outcomes: Understand principles: Fundamentals of Food Safety and Contamination Prevention. Apply HACCP: Implement Food Safety Management Systems for safe food handling. Identify risks: Recognize foodborne illnesses and health risks in handling food. Implement hygiene: Practice waste management, cleaning, and personal hygiene in food hygiene and safety. Ensure safety: Control pests effectively to maintain a safe food environment. Maintain standards: Uphold personal food hygiene practices to meet food hygiene and safety standards. Certification After completing this Food Hygiene and Safety Level 2 course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Food Hygiene and Safety Level 2 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety Level 2. Moreover, this course is ideal for: Food handlers in catering, retail, or food production industries. Small business owners dealing with food and hospitality services. Individuals seeking regulatory compliance for food safety practices. Supervisors overseeing food establishments and production units. Aspiring professionals in food-related businesses aiming for legal compliance. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 2 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 2 course. Career path After finishing this Food Hygiene and Safety Level 2 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety are: Food Safety Officer Catering Manager Quality Assurance Inspector Restaurant Supervisor Food Production Coordinator Hygiene and Safety Consultant Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

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This course is structured to give you both the theoretical and coding experience of developing Kafka Streams applications using Streams API. It also covers the techniques to use Enterprise Standard Kafka Streams application using Spring Boot and Streams API. You will build a real-time Kafka Streams application by the end of this course. Prior experience building Kafka applications is necessary.

Overview Restaurant managers have an immense contribution to the success of a food business. They oversee the daily operations of a restaurant and ensure customer satisfaction. In this Restaurant Management Course, you'll gain valuable insights into the various restaurant management operations to run a profitable restaurant. You'll start the Restaurant Management Course with a comprehensive understanding of the restaurant industry. Gradually, the program will take you through the basic steps and design considerations for planning a restaurant layout.  In addition, you'll get information on menu planning, drinks management and business finance management. You will understand how technology can improve your restaurant management operations and explore the steps in finding and training the best employees for your business. You'll also learn how to maintain cleanliness in your restaurant and improve your understanding of customer relationship marketing. Course Preview Learning Outcomes Learn the fundamental steps of menu planning Enrich your knowledge of purchasing, receiving, inventory, and storage Know the strategies for an effective recruitment process Find excellent tips on how to keep your restaurant clean and safe Understand why teamwork is essential in restaurants Learn about the customer relations and marketing policy Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skill Will You Learn From the Course? Menu Planning Inventory Management Health and Hygiene Management Team Building Marketing Customer Service Who Should Take this Restaurant Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Restaurant Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Restaurant Management Course Certification After completing and passing the Restaurant Management Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Restaurant Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Restaurant Manager Food and Beverage Manager Hospitality Consultant Event Planner Culinary Entrepreneur Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry1 00:20:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant1 00:16:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements1 00:19:00 Module 04: Menu Planning Menu Planning1 00:25:00 Module 05: Drinks Management Drinks Management1 00:16:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage1 00:29:00 Module 07: Financing Your Business Financing Your Business1 00:25:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees1 00:25:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant1 00:26:00 Module 10: Handling Service Using Technology Handling Service Using Technology1 00:23:00 Module 11: Teamwork and Daily Routine of a Restaurant Teamwork and Daily Routine of a Restaurant1 00:22:00 Module 12: Customer Relations and Marketing Policy Customer Relations and Marketing Policy1 00:26:00 Assignment Assignment - Restaurant Management 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the Blockchain & Cryptocurrency today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Blockchain & Cryptocurrency is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Blockchain & Cryptocurrency Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Blockchain & Cryptocurrency, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: Introduction What Is Blockchain? 00:15:00 Centralised vs Decentralised vs Distributed Systems 00:12:00 Is Blockchain Truly Decentralised and Distributed? 00:08:00 Structure of a Block 00:10:00 What Is a Hash? 00:08:00 What Are Merkle Trees? 00:08:00 What Is a Ledger? 00:05:00 History of Blockchain 00:21:00 Why Use Blockchain? 00:10:00 What Are Cryptocurrencies? 00:09:00 What Is Cryptography? 00:09:00 Section 02: Bitcoin What Is Bitcoin? 00:12:00 Advantages and Disadvantages Compared To Fiat Currency 00:11:00 What Is Bitcoin Mining 00:12:00 What Are Mining Pools/Farms? 00:08:00 What Is A Bitcoin Wallet? 00:06:00 What Is A Bitcoin Exchange? 00:09:00 How Is The Price of Bitcoin Determined? 00:07:00 How to Use Bitcoin? 00:10:00 What Is Bitcoin Cash and How Does It Differ To Bitcoin? 00:11:00 What Is SegWit2x? 00:16:00 Soft Fork vs Hard Fork 00:08:00 Section 03: Ethereum What Is Ethereum & How Does It Differ To Bitcoin? 00:10:00 Advantages and disadvantages compared to Bitcoin 00:10:00 Ethereum vs Ethereum Classic 00:09:00 Section 04: Ripple What Is Ripple & How Does It Differ To Bitcoin? 00:10:00 Advantages and disadvantages compared to Bitcoin 00:10:00 Section 05: Other Popular Cryptocurrencies Litecoin 00:06:00 Dash 00:12:00 Monero 00:11:00 Why Should I Just Not Use Bitcoin? 00:09:00 Section 06: Law and Regulation Monetary Policy 00:11:00 Tax Regulations 00:12:00 Illegal Activities 00:10:00 Electronic Fund Transfer Act 00:11:00 Section 07: Other Uses of Blockchain Education 00:15:00 Retail 00:21:00 Health Industry 00:18:00 Business 00:10:00 Governance 00:12:00 Last Will and Testament 00:12:00 Blood Diamonds 00:06:00 Housing 00:15:00 Proof of Ownership/Identity 00:11:00 Data Storage 00:13:00 Section 08: Advanced ICO (Initial Coin Offering) 00:11:00 History of FIAT Currency 00:13:00 DAO (Decentralised Autonomous Organisations) 00:13:00 Building Your Online Business 01:00:00 Section 09: Updates Ripple Update 00:11:00 Bitcoin Update 00:06:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the “Helping Field” 00:10:00 Providing “Concierge” Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 “LEAP” Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 Bonus Lecture. Final Tips. 00:07:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Limited Time Offer | 11-in-1 Premium Bundle | CPD QS Certified | 115 CPD Points | Gifts: Hardcopy + PDF Certificates + Transcript + SID - Worth £180 | Customer Support | Lifetime Access | Enrol Now