Welcome to the 'MailChimp Masterclass,' your gateway to unlocking the full potential of MailChimp's powerful email marketing platform. In this engaging course, we take you on a journey through the world of email marketing, starting with the basics and gradually diving into advanced techniques. Prepare to harness the true capabilities of MailChimp and elevate your email marketing game to new heights. Our creative and practical approach ensures you not only understand the intricacies of MailChimp but also gain hands-on experience in creating and managing successful email campaigns. From building a mailing list to crafting compelling emails, you'll become a MailChimp maestro. Join us on this educational adventure, and you'll soon be equipped with the skills needed to drive engagement, boost conversions, and supercharge your email marketing efforts. Learning Outcomes Create and optimize a MailChimp account. Build a high-quality mailing list for targeted campaigns. Design and execute effective email marketing campaigns. Efficiently manage mailing lists and campaigns. Harness the power of MailChimp automation for streamlined communication. Why choose this MailChimp Masterclass course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this MailChimp Masterclass course for? Marketing enthusiasts eager to master email marketing. Small business owners seeking cost-effective marketing solutions. Entrepreneurs looking to expand their online presence. Bloggers and content creators aiming to engage their audience. Anyone interested in maximizing the potential of MailChimp. Career path Email Marketing Specialist: £25,000 - £50,000 Digital Marketing Manager: £30,000 - £60,000 Marketing Coordinator: £20,000 - £40,000 Content Marketing Manager: £30,000 - £60,000 E-commerce Manager: £35,000 - £70,000 Freelance Email Marketing Consultant: £25 - £100 per hour Prerequisites This MailChimp Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to the Course An Overview of the Course 00:05:00 How Mail Chimp Works 00:03:00 How to Watch This Course - Speed and Bookmarks 00:04:00 Creating a MailChimp Account Introduction to the Updated 5/2017-6/2017 Edition of the Course 00:04:00 Introduction to the 2018 Course Material 00:01:00 Introduction to Creating a MailChimp Account 00:02:00 New MailChimp Look-and-Feel (11/7/2018) 00:04:00 Creating a MailChimp Account Section Workshop 00:01:00 Conclusion to Creating a MailChimp Account 00:01:00 Building a Mailing List Introduction to Building a Mailing List 00:02:00 Creating a List 00:08:00 Importing a List 00:03:00 Subscription Web Interface 00:08:00 Double Opt In vs Single Opt In 00:06:00 Enabling Required Field Display 00:02:00 Promoting Your Mailing List 00:03:00 Building a Mailing List Section Workshop 00:09:00 Summary of Building a Mailing List 00:01:00 Mounting an Email Campaign Introduction to Mounting an Email Campaign 00:01:00 Creating a Template Pt. 1 00:04:00 Creating a Template Pt. 2 00:06:00 Creating an Email Campaign Pt. 1 00:09:00 Creating an Email Campaign Pt. 2 00:04:00 Sending Your First Email 00:04:00 Why Templates Are Optional 00:03:00 Free Images at Pixabay 00:03:00 Mounting an Email Campaign Section Workshop 00:05:00 Summary of Mounting an Email Campaign 00:01:00 Managing Your Mailing Lists & Campaigns Introduction to Managing Your Mailing Lists and Campaigns 00:01:00 Open, Click, and User Reports 00:04:00 Creating List Segments 00:06:00 Fine Tuning Your Campaigns 00:03:00 Mail Chimp Subscriptions 00:03:00 Summary of Managing Your Mailing Lists and Campaigns 00:01:00 Additional Thoughts Introduction to Additional Thoughts 00:03:00 Adding a MailChimp Sign Up Form to a WordPress Website 00:05:00 Advertising Your Mailing List in Your Book (5/2017) 00:05:00 A/B Split Testing for Free on MailChimp (6/2017) 00:08:00 How to Craft a Better Email Message (6/2017) 00:06:00 Facebook and Twitter Integration (6/2017) 00:04:00 Summary of Additional Thoughts 00:01:00 Intermission Odds and Ends 00:03:00 My Course Catalog at a Glance (5/2017) 00:06:00 What now.. 00:04:00 Bonus: Creating Mailing List Signup Squeeze Pages Introduction to Creating Mailing List Signup Squeeze Pages 00:03:00 Sample Mailing List Sign Up Squeeze Pages 00:06:00 Using FunnelKit Go to Create a Squeeze Page 00:18:00 Add an Opt-in Form to Your Squeeze Page 00:14:00 Configuring MailChimp to Use Your Squeeze Pages 00:09:00 How to Sell on Your Mailing List: Free Stuff and the 80/20 Rule 00:05:00 Summary of Creating Mailing List Sign Up Squeeze Pages 00:01:00 Bonus: Free MailChimp Automation (AutoResponder) Introduction to Free MailChimp Automation (AutoResponder) 00:01:00 Overview of the Free MailChimp AutoResponder (5/2017) 00:09:00 Sample AutoResponder Email Contents (5/2017) 00:06:00 AutoResponder Example (5/2017) 00:07:00 Summary of Free MailChimp Automation (AutoResponder) 00:01:00 Conclusion THE END 00:01:00 Assignment Assignment - MailChimp Masterclass 00:00:00
Dementia Training: Level 2 Award in Awareness of Dementia Are you eager to learn more about dementia? Our Dementia Training: Level 2 Award in Awareness of Dementia is designed to provide you with the essential knowledge and skills related to dementia. This comprehensive Dementia Training: Level 2 Award in Awareness of Dementia covers key aspects such as recognizing the signs of dementia and spreading awareness. You’ll gain insights into dementia care with a strong focus on person-centered approaches. This Dementia Training: Level 2 Award in Awareness of Dementia also helps improve communication with those affected, ensuring you make a positive impact. Enrol now and enhance your ability to support individuals with dementia! Enrol in our dementia training to improve your capacity to assist someone with dementia! Learning Outcomes of Dementia Training: Level 2 Award in Awareness of Dementia Course After completing this Dementia course, the learner will be able to: Understand the fundamentals of dementia. Understand approaches that enable individuals with dementia to experience well-being. Understand the factors that can influence communication and interaction with individuals who have dementia. Understand the factors which can affect interactions with individuals with dementia. Gain a solid understanding of the diversity of individuals with dementia. Special Offers of this Dementia Training: Level 2 Award in Awareness of Dementia Course This Dementia Training: Level 2 Award in Awareness of Dementia Course includes a FREE PDF Certificate Lifetime access to this Dementia Training: Level 2 Award in Awareness of Dementia Course Instant access to this Dementia Training: Level 2 Award in Awareness of Dementia Course Get FREE Tutor Support to this Dementia Training: Level 2 Award in Awareness of Dementia Course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. Dementia Training: Level 2 Award in Awareness of Dementia Our Dementia Training: Level 2 Award in Awareness of Dementia course is designed to provide a comprehensive understanding of dementia, including its signs and the importance of spreading awareness. This Dementia Training: Level 2 Award in Awareness of Dementia explains how to deliver person-centered dementia care, helping you create a lasting positive impact on the lives of those affected. You’ll also learn effective communication techniques with individuals who have dementia through this Dementia Training: Level 2 Award in Awareness of Dementia. Additionally, this Dementia Training: Level 2 Award in Awareness of Dementia highlights the diversity of dementia experiences and equips you with the skills to handle them compassionately. Who is this course for? Dementia Training: Level 2 Award in Awareness of Dementia This Dementia Training: Level 2 Award in Awareness of Dementia course is for anyone including Family members, Friends, Carers and other aspiring individuals who have an interest in working with and know about dementia. Requirements Dementia Training: Level 2 Award in Awareness of Dementia To enrol in this Level 2 Award in Awareness of Dementia Course, students must fulfil the following requirements. To join in our Level 2 Award in Awareness of Dementia Course, you must have a strong command of the English language. To successfully complete our Level 2 Award in Awareness of Dementia Course, you must be vivacious and self driven. To complete our Level 2 Award in Awareness of Dementia Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Dementia Training: Level 2 Award in Awareness of Dementia Course. Career path Dementia Training: Level 2 Award in Awareness of Dementia You have the chance to work in a social care environment as well as find employment or enhance your career with this Dementia Training: Level 2 Award in Awareness of Dementia qualification.
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Course Overview Learn the Latest Skills | Accredited by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training The Advanced Diploma in Office Administration is intended for ambitious individuals who are interested in either starting a new career or developing their current administrative position. This course is ideal for you if you’re looking to advance in your job. People will learn how to use the appropriate administrative tools, procedures, and instructions. Additionally, you will learn how to manage an office, comprehend bookkeeping and payroll, and write reports and letters. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Advanced Diploma In Office Administration could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Receptionist Office Administrator Secretary HR Personnel Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Advanced Diploma in Office Administration, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Self Esteem: Self Esteem Course Online A healthy representation of how you see yourself is a high self-esteem; after all, nothing is more important than how you see yourself when you need to be assertive, make executive decisions, or ask for what you want. Learn techniques that will drastically change how you feel about yourself and how you approach the world in order to get what you want by asking with confidence and without fear. Professional success requires the growth of self-esteem and assertiveness. However, without adequate training and guidance, it is impossible to advance in your career. In this regard, this Self Esteem: Self Esteem Course is ideal for you. Through this Self Esteem: Self Esteem Course, you will learn about self-confidence, the impact of negative thinking, communication skills, the importance of goal setting, the role of body language. After completing this Self Esteem: Self Esteem Course, you will be able to manage your self-esteem and assertiveness with excellence and professionalism. This Self Esteem: Self Esteem Course will provide you a solid understanding of self-esteem and assertiveness, which will help you advance in your career. Main Course: Self Esteem and Assertiveness Free courses included with Self Esteem: Self Esteem Course: Along with Self Esteem Course you will get free Level 2 Certificate in Employability Skills Along with Self Esteem Course you will get free Dealing with Difficult People Special Offers of this Self Esteem: Self Esteem Course: This Self Esteem: Self Esteem Course includes a FREE PDF Certificate. Lifetime access to this Self Esteem: Self Esteem Course Instant access to this Self Esteem: Self Esteem Course 24/7 Support Available to this Self Esteem: Self Esteem Course Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course has four thorough courses that provide a succinct overview of self-esteem. This Self Esteem: Self Esteem Course will help you understand assertiveness. Also, this self-esteem training discusses assertiveness in the workplace and in communication. You will acquire some skills through this Self Esteem: Self Esteem Course that can significantly alter how you feel about yourself and how you interact with the outside world to achieve your goals. Who is this course for? Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course is suitable for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Self Esteem: Self Esteem Course Online To enrol in this Self Esteem: Self Esteem Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Self Esteem: Self Esteem Course. Be energetic and self-motivated to complete our Self Esteem: Self Esteem Course. Basic computer Skill is required to complete our Self Esteem: Self Esteem Course. If you want to enrol in our Self Esteem: Self Esteem Course, you must be at least 15 years old. Career path Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course will help you get a job in this industry.
Project Management: Project Management Course Online Unlock the Power of Project Management: Project Management Course: Enrol Now! Project management professionals are required at all levels in both the private and public sectors. Project Management: Project Management Course is a sector that focuses on the planning, implementation, and supervision of critical projects that are at the heart of the modern business. The Project Management: Project Management Course will introduce you to both fundamental and cutting-edge project management concepts. Throughout seventeen engaging modules, you will learn about project tools, techniques, and standards, as well as what is used in your organization. This Project Management: Project Management Course will help those new to project management lead and contribute to projects more effectively. Defining a project, planning a project, managing project quality and risk, managing project scope, managing project time, managing project communication, and managing global projects are some highlights of the course. Main Course: Level 7 Project Management Course Free Courses included with Project Management: Project Management Course: Along with Project Management Course you will get free Anger Management Along with Project Management Course you will get free Level 1 Business Management Special Offers of this Project Management: Project Management Course: This Project Management: Project Management Course includes a FREE PDF Certificate. Lifetime access to this Project Management: Project Management Course Instant access to this Project Management: Project Management Course 24/7 Support Available to this Project Management: Project Management Course Project Management: Project Management Course Online You will learn both conventional and modern project management ideas during our Project Management: Project Management Course. With the help of our Project Management: Project Management Course's 17 interesting modules, you'll learn more about the methods, standards, and methodology adopted in projects as well as those employed by your company. Those who are new to project management will also benefit from this Level 7 project management course by learning how to lead and participate in projects more successfully. The Project Management: Project Management Course's features include defining a project, planning a project, managing project quality and risk, managing project scope, managing project time, managing project communication, and managing global projects. Who is this course for? Project Management: Project Management Course Online This Project Management: Project Management Course is ideal for project managers and owners who wish to improve their skills and abilities. Professionals looking to upgrade their efficiency and productivity can also benefit from this Project Management: Project Management Course. Requirements Project Management: Project Management Course Online To enrol in this Project Management: Project Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Project Management: Project Management Course Be energetic and self-motivated to complete our Project Management: Project Management Course. Basic computer Skill is required to complete our Project Management: Project Management Course. If you want to enrol in our Project Management: Project Management Course you must be at least 15 years old. Career path Project Management: Project Management Course Online Project Management: Project Management Course carries wide and diverse career choices, which include: Project Assistant Project Management Support Project Analyst Project Coordinator
Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course: Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development. By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles. Special Offers of this Customer Service: Customer Service Course. This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course 24/7 Support Available to this Customer Service: Customer Service Course Main Course: Level 2 Customer Service Free Courses included with Customer Service: Customer Service Course: Course 01: Time Management Course Course 02: Anger Management Course Course 03: Minute Taking Course [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service: Customer Service Course Online This Customer Service: Customer Service Course consists of 05 modules.. Course Curriculum of Level 2 Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Assessment Method of Customer Service: Customer Service Course After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Customer Service: Customer Service Course After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course. Be energetic and self-motivated to complete our Customer Service: Customer Service Course. Basic computer Skill is required to complete our Customer Service: Customer Service Course. If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old. Career path Customer Service: Customer Service Course Online This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.
Counselling: PTSD, Trauma and Children Care Course Overview This comprehensive course on Counselling: PTSD, Trauma and Children Care provides learners with a deep understanding of trauma's impact on children and adolescents, including post-traumatic stress disorder (PTSD). It explores counselling theories, ethical considerations, and therapeutic approaches tailored to young clients. Designed to equip learners with essential knowledge and communication skills, the course emphasises recognising symptoms, assessing needs, and offering supportive interventions. Learners will gain valuable insight into working with vulnerable populations, including those affected by substance abuse, anxiety, depression, and self-harm. The course prepares participants to engage confidently in various counselling environments, fostering empathy and professional competence to support children and families through crisis and recovery. Course Description This course offers an in-depth exploration of counselling approaches specific to trauma, PTSD, and child and adolescent care. Covering key theoretical models and contemporary psychotherapeutic methods, it addresses legal, cultural, and ethical frameworks integral to counselling practice. Learners will study diverse mental health disorders affecting young people, such as mood, personality, eating, and sleeping disorders, and how these intersect with trauma. The curriculum also includes techniques for crisis intervention, low intensity cognitive behavioural therapy (CBT), and the role of medication in treatment. Emphasis is placed on developing communication skills, empathy, and client engagement strategies essential for effective therapeutic relationships. With a focus on school and family settings, this course prepares learners to confidently support children and adolescents navigating complex emotional and psychological challenges. Counselling: PTSD, Trauma and Children Care Curriculum Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Childhood and Adolescent Psychiatric Disorders Module 07: Counselling Children and Adolescents in Schools Module 08: Counselling Trauma and Substance Abuse Module 09: Counselling Stress and Anxiety Disorders Module 10: Counselling Personality Disorders Module 11: Counselling Mood Disorders and Depression Module 12: Counselling Eating & Sleeping Disorders Module 13: Life Coaching and Career Counselling Module 14: Couple and Family Counselling Module 15: Counselling Self-Harm and Suicide Module 16: Engaging and Assessing the Patients Module 17: Helping the Client in Crisis Module 18: Crisis Intervention Module 19: Low Intensity CBT Treatment Module 20: Medication and Therapy in the Treatment of Mental Illness Module 21: Communication Skills and Empathy in Counselling (See full curriculum) Who is this course for? Individuals seeking to support children and adolescents affected by trauma. Professionals aiming to enhance counselling skills in mental health and youth care. Beginners with an interest in psychological support and therapeutic practices. Care workers, educators, and health practitioners working with young people. Career Path Counsellor specialising in trauma and child mental health Youth Support Worker or Youth Mental Health Practitioner School Counsellor or Educational Psychologist Assistant Mental Health Advisor or Crisis Intervention Specialist Family Support Worker or Social Care Practitioner